Ticketing jobs in ManchesterCreate job alerts

Job Description Title: Sales Associate Full-Time Fixed-Term until 03/01/2027 Location: Selfridges Trafford - Manchester Reports To: Concession Manager The Brand Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation. Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship. With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment. Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth. Customer service • Greeting and assisting local and international customers, adopting a proactive approach when introducing them to the brand, collections and product lines ;, • Listening to and identifying the customer's needs ;, • Ensuring customer service policy is respected : delivering sincere and impeccable customer service in accordance with the steps in the company's sales process to ensure that every customer has a memorable and unique experience ;, • Developing an effective sales pitch ;, • Demonstrating proficiency in complementary and additional sales techniques ;, • Delivering after-sales service, dealing with any customer dissatisfaction & complaints by offering solutions which best meet customers' needs ;, • Sales and promotions preparations. Clienteling • Building customer loyalty and ensuring personalised follow-up to maintain ongoing and appropriate contact with the customer;, • Developing and actively monitoring the store's customer portfolio using the CRM resources available. Organisation of the store • Key holder for opening and closing the store, If applicable and as required;, • Opening and closing the checkout, cashing up when necessary;, • Ticketing when necessary;, • Deliveries and Floor replenishment, when necessary;, • Ensuring that the store operates efficiently;, • Ensuring that products are displayed in line with the company's image and merchandising standards;, • Assisting with annual and rolling stock-takes;, • Assisting with stock control and suggesting where restocking may be required. REQUIRED PROFILE • We seek enthusiastic, reliable, energetic, self-starters with at least 3 plus years’ experience working in a luxury service retail environment., • You are recognized for your exemplary behavior, your dynamism, your autonomy and your proactivity, • Your interpersonal and communication skills will enable you to be customer oriented (listening skills…) and work in team ., • A college degree in fashion or a related retail industry and/or boutique or fashion related industry experience is strongly preferred, but not required., • Experience with retail point of sale system and key holder experience is a plus but overall, candidates who are passionate about luxury retail and customer service are highly encouraged to apply., • Brand Ambassador experience with the ability to speak Mandarin, Cantonese, Japanese or Korean would be a plus. Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · ClassPass Contribution · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

AD Energy is seeking a Technical Service Support Engineer on behalf of a global manufacturer in the photovoltaic industry! Our client offers their intelligent and smart solar solutions to the residential and commercial markets, the business continues to have a with a strong international presence and pushes towards further innovation, ensuring that they remain one of the world-wide suppliers of choice! This position is a new role- an addition to the current international after sales service team across Europe. The key duties of this role will be: • To identify technical problems remotely and then provide relevant advice and solutions, • You will also manage the technical service escalation queries and processes via online and system portals, • You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers Candidates of interest must demonstrate: • A technical affinity for solar products and have worked in a service / after-sales technical support function with grid connected solar or energy products, • You must speak fluent English Key Responsibilities: • Be the first point of contact for solar pv clients and customers (end-users, installers, contractors, distributors, and wholesale partners) regarding product and technical matters, • Attend to hotline, first-line help desk support queries, • Receive and manage escalated technical error report and inquiries from hot desk (tier 1), • Work to find solutions for escalated technical error report, • Process and monitor errors and inquiries in 2nd Level support capacity, • Attend to direct higher-level technical and service- issue customer requests, • Log any customer complaints and provide feedback and solutions, • Work closely with R&D on more complex technical matters, • Assist and help Tier 1 Engineers if required, • Ensure client communication throughout case and inquiry process with all parties, • Document all cases, inquires, developments, changes, and resolutions on the internal database, • Conduct follow up duties with customers, • Ensure and promote great after sales service and customer satisfaction, • Be an advocate of the company growth plan and product profile Key Skills & Experience: • Possess a technical degree in a related field such as power, renewables, solar, photovoltaics, electrical engineering, • Experienced background or have completed a vocational training course in Electronics or Electrical Engineering, Grid Power, or Smart Energy Technologies, or Renewables, • You must have a strong working knowledge of providing technical, after-sales, customer service support and guidance for solar electronic, solar technology, or pv kits, • You must have experience and enjoy working with clients over the telephone on technical product issues within a help desk, call centre or technical hotline environment, • Remote technical troubleshooting and ticketing experience, • A keen interest in developing technologies within the solar pv sector, existing Solar knowledge is necessary, • Have a communicative nature and fantastic interpersonal skills, • Can work well in a team setting but also a proactive and independent person, • Able to diligently communicate over emails and online chat, • Possess a strong business and phone acumen, • Highly proficient in all Microsoft Office package, • Must be fluent in English, • You are willing to learn and enthusiastic about taking on new challenges Should you fulfil the essential criteria for this job and wish to be considered for this role, please submit your up-to-date CV and cover letter to:

AV Engineer – Microsoft Teams Rooms (Multiple Roles) We’re supporting a large-scale UK rollout of Microsoft Teams Rooms, covering 190+ meeting spaces nationwide. As part of this programme, we’re hiring multiple AV Engineers across field installation and remote support functions. This is an excellent opportunity to work on a high-profile, standardised Teams Rooms deployment using leading video conferencing technology. Field AV Engineer (Installation & Commissioning) What you’ll be doing: • Installing and commissioning Microsoft Teams Rooms on customer sites, • Fixing, upgrading, and replacing existing video conferencing systems, • Working with Teams-certified hardware (e.g. Poly, Yealink), • Testing, configuring, and handing over fully operational meeting rooms, • Travelling to client locations across your region What we’re looking for • Proven AV / video conferencing installation experience, • Hands-on experience with Microsoft Teams Rooms, • Manufacturer accreditation (Poly, Yealink or similar) preferred, • Familiarity with AV industry standards (e.g. AXIVA) a bonus, • Comfortable working independently on live customer sites Location: UK-based - travel to client sites Roles available in North and South UK to support regional coverage AV Support Engineer (Remote Support & Maintenance) What you’ll be doing: • Providing remote support for Microsoft Teams Rooms environments, • Dialling into systems to diagnose and resolve issues, • Logging and managing tickets and incidents, • Performing firmware updates and remote maintenance, • Escalating issues to field engineers where required What we’re looking for: • AV or VC support experience (remote or service desk based), • Microsoft Teams Rooms support exposure highly desirable, • Experience supporting Poly / Yealink or similar platforms, • Confident with ticketing systems and customer support workflows, • Clear communicator with a methodical, problem-solving mindset Location: UK-based - Ideally London / South East for collaboration and coverage Ideal Background across both roles: • Microsoft Teams Rooms installation or support experience, • Teams-certified VC hardware exposure, • AV, Unified Communications, or collaboration technology background If you have experience with Microsoft Teams Rooms and enterprise AV environments, we’d love to hear from you. Apply today or reach out to Charlotte at ICP Search.

Previous experience in a Helpdesk, Service Desk, or IT Support role. If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role in ensuring smooth IT operations for internal users. Experience using ticketing systems

A leading ticketing service in the United Kingdom is seeking a Social Media creator to manage and execute its social media strategy across various platforms. The ideal candidate will have 1-3 years of experience in social media management or digital marketing, with strong communication skills and a

Manchester City is looking for a System Product Administrator to play a key role in delivering matchday and non-matchday products to fans through our ticketing and membership systems. System Administrator, Event Planning, Product Manager, Technology, Hospitality, Operations. Confidence managing syst

Join Transport for Greater Manchester (TfGM) as a Ticketing & Retail Digital Business Analyst and help shape the future of digital ticketing for millions of passengers.This is a pivotal role at the heart of our Customer & Growth Ticketing directorate, based in Manchester.As a Digital Business Analys

A luxury travel brand is seeking a part-time Ticketing Executive in Manchester to manage airline bookings and ticketing processes. Join us in delivering outstanding service in the luxury travel sector.

Manchester City Centre | SaaS Scale-Up.Are you a technical minded Product Owner looking to make a real impact within one of Manchester’s fastest-growing SaaS scale-ups? This ambitious start‑up is redefining the events and ticketing industry through its cutting‑edge SaaS platform.Having generat

A premium travel business in Greater Manchester is seeking an experienced Ticketing Executive for a part-time position. This opportunity is perfect for those passionate about the travel industry.

Are you an Account Manager ready to make an impact in a fast-growing start-up transforming the events and ticketing industry?.This Account Manager role is working for a unique Manchester based start-up who have completely revolutionised the events and ticketing industry with their incredible SaaS Pl

Owning ticketing, admissions, and visitor revenue performance from launch onward. Selecting, implementing, and commissioning scalable ticketing and access-control systems. Strong knowledge of ticketing systems, pricing, yield, and capacity management.

Candidates should have over 7 years of experience in ticketing or live events and be proficient in ticketing systems. A global sports and entertainment agency in London is seeking an experienced Director – Ticket Management to lead ticketing for the FIFA World Cup 2026.

Ticketing Consultant - Tour Operator - remote or Hybrid London. Leading Tour Operator is keen to recruit an experienced Ticketing Executive, to ensure that tickets are issued accurately and on a timely basis and action schedule changes quickly and efficiently. Excellent Fares and Ticketing Knowledge

Use the Guest Management System (GMS) to support season ticketing operations, guest registrations, onsite delivery preparation, and real‑time programme visibility. Act as the main day‑to‑day contact for the client on all ticketing and hospitality operations. Proven experience in event operatio

A leading transport authority in Manchester seeks a Digital Business Analyst to enhance digital ticketing experiences.

Sports & Entertainment Ticketing Manager. Sports & Entertainment Ticketing Manager. Sports & Entertainment Ticketing Manager.

This is a key role supporting airline bookings and ticketing, ideal for someone with strong GDS experience (preferably Galileo but open) and excellent attention to detail. What's on Offer as a Ticketing Executive. Key Responsibilities as a Ticketing Executive.

Do you have experience in the world of ticketing? We are looking for an experienced Ticketing Executive who has experience with airline reservations, a strong understanding of ticketing rules and experience using Galileo. Maintain daily ticketing accuracy and control by working on the system generat

A prominent cultural institution in Greater London is seeking a Deputy Head of Ticketing and Sales. The role requires strong management and customer service skills, overseeing ticketing operations to ensure exceptional service.

A global sports marketing agency is seeking an experienced Director – Ticket Management to lead ticketing operations for the FIFA World Cup 2026.

A leading ticket software solutions provider is seeking a Technical Support Analyst to join their fully remote team.This mid-senior level position requires 3 years of customer service and 2 years of technical support experience.Bilingual in French and English is essential.The role focuses on deliver

A global entertainment company seeks a Box Office Manager to support ticketing operations at AO Arena in Manchester. The ideal candidate will have management-level experience in ticketing, strong communication skills, and the ability to enhance customer experiences.

A luxury lifestyle concierge service seeks a Sports & Entertainment Ticketing Manager in London. Ideal candidates will have 4-5 years in ticketing or event management and strong negotiation skills.

Referrals increase your chances of interviewing at Gateway Ticketing Systems UK Ltd by 2x. Gateway Ticketing Systems UK Ltd. For 35+ years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquarium

We are seeking an experienced and motivated Deputy Head of Ticketing and Sales to help lead a busy, customer-focused ticketing operation. Shakespeare's Globe is currently seeking a Deputy Head of Ticketing and Sales on permanent basis. Working closely with the Ticketing and Sales management team, yo

In this role, you will manage ticketing products, ensure accurate product setup, and enhance fan experiences during matchdays and events.

In this role, you'll be pivotal in ensuring event success by delivering exceptional ticketing, marketing, and admin services. Ideal candidates will have a strong background in ticketing and marketing, and be proactive, customer-focused, and detail-oriented. A vibrant live music venue in Greater Lond

A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless gue

Contributing to central projects – assist with ticketing initiatives and other duties as assigned by the Ticketing Director. As our Central Ticketing Analyst, you will ensure seamless delivery of ticketing rights and benefits for Legends Global’s partners. By analysing data and providing actiona

Managing ticketing-related communications and queries across clients, partners, and guests. Managing stakeholder expectations and providing strategic advice to ensure ticketing operations align with client objectives and contractual obligations. In-depth knowledge of ticketing platforms, CRM systems

A leading entertainment and events company in Manchester is seeking a Central Ticketing Analyst to ensure smooth ticketing operations for partners.

Deep expertise in ticketing systems, CRM platforms, and digital ticketing technologies. Recruit, brief, and manage ticketing support staff and external vendors as required for event delivery. Coordinate closely with US-based venue teams for on-site ticketing operations and guest servicing.

A leading events management company in Greater London seeks a Senior Account Director to drive strategic best practices in ticketing and hospitality.

A leading Tour Operator is looking for an experienced Ticketing Consultant to ensure accurate ticket issuance and manage schedule changes. This is a great opportunity to join a well-established travel company and grow within their ticketing team.

As a Ticketing Coordinator you will support the Ticketing department managing communications with the venue teams and promoters leading up to the event. Supporting the team with event ticketing builds and meeting deadlines, you will work on the ticketing manifest and movement of the ticket inventory

A leading marketing agency in Greater London is seeking an experienced Client Manager to oversee the day-to-day planning and delivery of a premium Ticketing and Guest Programme for UEFA events. This role requires proven experience in event operations and ticketing management, ensuring a world-class

A major tourist attraction in London is seeking a Director of Visitor Operations & Ticketing. This senior leadership position involves leading the design and launch of visitor operations and ticketing for a new underground attraction. The successful candidate will manage operations to ensure efficie

We are seeking seeking an experienced Director – Ticket Management to oversee lead end-to-end ticketing operations and guest management for a major football hospitality programme for the FIFA World Cup 2026. Managing ticketing-related communications and queries across clients, partners, an

Are you passionate about ticketing and marketing and ready to take the next steps in your career? We are looking for an enthusiastic and dedicated Ticketing and Marketing Assistant to join our team. As Ticketing and Marketing, you will play a pivotal role in ensuring the success of our events, with