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Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Are you passionate about Italian food, great service, and creating unforgettable guest experiences? We are on the lookout for friendly, energetic and reliable floor staff to join our famiglia across our Manchester restaurants. At Salvi’s, we bring a slice of Naples to the heart of the city – with authentic ingredients, vibrant atmosphere, and a genuine love for hospitality. As part of our front-of-house team, you’ll be the face of Salvi’s – welcoming guests, serving with a smile, and helping to deliver that warm Italian charm we’re known for. What we’re looking for: A positive, can-do attitude and a love for hospitality Great communication and teamwork skills Previous experience in a fast-paced restaurant or café (preferred, but not essential) Someone who thrives in a buzzing environment and loves making people feel at home What you’ll get: - A friendly, supportive team and fun working atmosphere - Staff meals and discounts - Flexible hours and development opportunities - A chance to be part of Manchester’s most loved Italian restaurant family - Weekly pay - TRONC - Cash tips If you’ve got the energy, the personality, and a real passion for people – we’d love to hear from you.