Trabajos ticketing en ChesterCrear alertas

Responsibilities User Support & Ticket Management Serve as the first point of contact for IT support via Slack and ticketing system Log, categorise, prioritise, elevate, and resolve IT issues and service requests in line with SLAs * Provide first‑time fixes where possible and elevate unresolve

Working for this well-established, innovative and progressive company, the Helpdesk Analyst will join a motivated team to effectively deal with calls and tickets from customers and suppliers to resolve issues with cases, logging in, website support. You will need to have previous experience in a similar role, but full training on the systems and software will be provided. The Helpdesk Analyst role is a 12-month maternity contract and will be working Monday to Friday 9am-530pm. Hybrid working is available following the training period. The successful Helpdesk Analyst will be rewarded with 23 days’ holidays (plus Bank Holidays); quarterly staff awards; hybrid working; duvet and charity days; enhanced family leave; health and wellbeing support including Medicash, gym discounts, Perkbox, free onsite parking. Key Responsibilities Log, update and monitor helpdesk tickets accurately, prioritising incoming requests and manage time effectively to support a high-volume support environment. Troubleshoot and resolve basic hardware, software and system issues. Provide clear instructions and guidance to non-technical users to help resolve their issues. Set up and move IT equipment such as workstations, monitors, keyboards and docking stations. Carry out minor technical fixes including checking cabling, Wi-Fi connections and peripheral devices. Communicate clearly and professionally, both verbally and in writing, with users, colleagues and other departments. Identify recurring issues and collate related tickets to support pattern recognition and further escalation. Collaborate with technical teams to support testing activities and help isolate bugs or system problems. Knowledge and Skills Proven skills in supporting internal and external users with bespoke systems and portals, acting as first line support. Experience of logging, escalating and tracking IT issues using helpdesk ticketing systems. Understand how to investigate user problems methodically, using structured lines of inquiry to identify root causes. Knows the steps involved in creating and maintaining user accounts, including access permissions and data accuracy. Experience of performing basic IT setup tasks, such as connecting peripherals and troubleshooting simple hardware or connectivity issues. Knows the importance of maintaining clean and accurate data across systems, and how to identify and resolve duplicates. Understands the role of User Acceptance Testing (UAT) and the Helpdesk's contribution to isolating system-related problems. Knows when and how to escalate technical issues or concerns to the appropriate team or manager. Proficient in Microsoft Office applications, including Outlook, Word and Excel. Comfortable working with Windows operating systems. * Familiar with browsers such as Google Chrome or Mozilla Firefox KEYWORDS: IT, helpdesk, 1st line, support, tickets Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy

Hybrid - 2 days Office, 3 Home Are you ready to launch your career in tech support with a company making a real difference in the healthcare sector? We’re looking for a Front Desk Technical Analyst to join our clients Service & Support team – a perfect entry level role for someone with exceptional customer service skills, a curious mind, and a strong interest in technology. In this role, you’ll be the first point of contact for their customers when they need technical support—whether that’s via phone, email or the ticketing system. You'll log, triage, and resolve first-line issues by following the troubleshooting guidelines and escalate the more complex, technical stuff to the Analyst team. Clear and professional communication is key—you’ll be keeping end users and suppliers informed with timely updates to ensure issues are resolved promptly and efficiently. Part of your day will involve preparing and shipping hardware and consumables to users around the world, as well as working closely with logistic partners to make sure orders are fulfilled accurately and on time. You’ll also help maintain up-to-date records of hardware and consumables, support the team with admin tasks and documentation, and play an active role in improving internal processes—especially when you spot recurring issues or hear valuable feedback from users. You’ll build a strong working knowledge of their system in no time, enabling you to confidently provide excellent first line support, to the users who depend on it. What do you need? We’re looking for someone who communicates clearly and confidently—both in writing and when speaking to others. You enjoy solving problems and approach challenges with a logical, methodical mindset. Attention to detail comes naturally to you, and you're someone who takes pride in getting things right. You’re comfortable juggling multiple tasks and know how to prioritise your time effectively. You’re familiar with Microsoft Office and general IT systems, and while you may not know everything yet, you’re eager to learn and grow your technical skills. You work well with others, bring a positive, proactive attitude, and always put the needs of the customer first. It’s a bonus if you also have some experience in technical support, customer service, logistics, or admin—whether through work, volunteering, or study. A driving licence is also useful as the role is hybrid, 2 days in the office and the location isn’t easily accessible with public transport. Why Join? You’ll be joining an innovative company that’s making a real difference in healthcare around the world. From day one, you’ll be supported by a friendly, knowledgeable team who’ll help you gain hands-on experience and grow your confidence. There are clear opportunities to develop your skills, learn from experienced mentors, and take real steps forward in your career. If this sounds like the perfect fit for you, apply now with your CV via the link below and we will be in touch

The ideal candidate has ticketing experience, excellent communication skills, and proficiency in MS Excel.

FIXR is looking for a Business Development Representative in London to drive ticketing growth by engaging new clients.

ATG Entertainment Limited is seeking a Deputy Ticketing & Sales Manager in Greater London to oversee the ticketing team and enhance revenue management efforts. This role involves selling tickets, managing staff, and ensuring compliance with ticketing processes.

Live Nation is seeking a ticketing manager for Festival Republic, based in Greater London. The ideal candidate should have prior ticketing experience in a similar environment, excellent Excel skills, and a strong ability to work with internal teams and stakeholders. The position requires onsite duti

Work cross‑functionally with Media, Sponsorship & Licensing teams to manage ticketing inventory, manage project deadlines and ensure formal ticketing processes are adhered to. We are seeking a highly experienced ticketing professional to lead the strategic planning, management and operational deli

Recruit4Mum is looking for a dynamic Ticketing & Membership Assistant in London.

The role requires 3–5 years of experience in ticketing and event operations, strong stakeholder management skills, and a detail-oriented approach to data management. Broadcast Recruit Ltd in Greater London is hiring a Ticketing and Accreditation Manager responsible for managing ticket inventory, a

Ticketing & Membership Assistant (FTC) – London,W1J 0BD. We are currently seeking a dynamic, customer service focussed individual with Tessitura experience who believes in putting the needs of a varied audience at the heart of what you do, to join the RA as a Ticketing and Membership Assistant on

Succeed Recruitment is seeking an experienced Ticketing Manager for a leading Tour Operator based in West London, Birmingham, or Peterborough. You will manage the ticketing team, oversee department operations, and liaise with customers and airlines.

A leading SaaS event management firm in London is seeking an experienced Event Operations Manager to oversee ticketing operations for high-visibility events in the Sports and Events industry.

Cover Genius in the United Kingdom is seeking a Claims Specialist for the Ticketing Claims Team. In this role, you will manage the end-to-end adjudication of complex ticketing claims, ensuring compliance and policy validity.

We are looking for an experienced ticketing professional to join our small team in an exciting theatre production office. You will be responsible for the day-to-day running of the ticketing & box office, including sales, website management, CRM and memberships. Experience with third‑party ticketin

Manage ticket holds within the Olympia Ticketing Manager. Act as the key liaison between commercial, partnerships, sport, and operations teams for all ticketing and accreditation requests. Ensure alignment between ticketing, accreditation, and ingress operations.

Recruit4Mum is seeking a Ticketing & Membership Assistant in London.

Gray Dawes Travel is hiring an experienced Fares Specialist to join their UK team.This role involves quality checking travel quotes, coordinating supplier relations, and providing training to consultants.It offers a hybrid working pattern after initial training, allowing flexibility for work from ho

We're looking for an experienced Ticketing & Aviation Manager for a super opportunity with a leading Tour Operator, based from either their West London, or Birmingham office. The successful candidate will be responsible for the day to day management of our client's ticketing team, to include buildin

A leading international agency is seeking a Ticketing Manager to manage ticketing activities for the FIFA World Cup 2026.

Job Summary:Company: Festival RepublicDepartment: TicketingLocation: Farringdon, LondonReports to: Senior Ticket Managers and Head of TicketingWorking Hours: Mon to Fri, 10am to 6pm and additional evening and weekend work as requiredJob Type: Fixed term contract, expected duration 9 monthsRole Descr

We're looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. The successful candidate will be responsible for the day to day management of our client's ticketing team, to include build

Ticketing & Membership Assistant (Part-time) – London,W1J 0BD. We are currently seeking a dynamic, customer service focussed individual with Tessitura experience who believes in putting the needs of a varied audience at the heart of what you do, to join the RA as a Ticketing and Membership Assista

Deep expertise in ticketing systems, ticketing operations, and digital ticketing technologies. Strong analytical capability with experience reporting on and interpreting ticketing, customer service, and commercial performance data. Lead the day‑to‑day management and strategic direction of the Ti

Assist the Account Director in delivering Ticketing & Guest communication solutions for a high-profile client. Provide training and ongoing support to the ticketing team and client Ticket Managers. Experience with online ticketing portals and guest management systems.

Live Nation (Music) UK Limited is seeking a strategic leader to manage the Ticketing & Customer Service team for international touring activities. Located in Farringdon, London, this full-time role demands expertise in ticketing systems and strong interpersonal skills to build relationships across t

TATE Museum is seeking a Membership & Ticketing Assistant to provide excellent customer service at Tate Modern and Tate Britain.

B Capital in Greater London is seeking a Workplace Services Supervisor to oversee EMEA ticketing operations within their service management platform.

You will manage the full lifecycle of ticketing inventory, build relationships with various stakeholders, and develop a high-performing ticketing team. Relevent Football Partners seeks a senior-level ticketing professional in London to oversee ticketing operations for UEFA Men’s Club Competitions.

This role reports to the Ticketing & Sales Manager and is responsible for the rest of the venue Ticketing team in the absence of the Ticketing and Sales Manager. You’ll ensure that specific ticketing processes are adhered to so that budget targets are met and will need to deputise for the Ticketin

We’re looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. The successful candidate will be responsible for the day to day management of our client’s ticketing team, to include b

We are looking for an experienced and detail-oriented Ticketing Manager to join our ticketing and hospitality team on a high-profile FIFA World Cup project. Manage stakeholder communications and act as a key liaison for ticketing matters, ensuring clear communications between internal teams and exte

Succeed Recruitment Solutions is seeking an experienced Ticketing Manager for a leading Tour Operator based in West London, Birmingham, or Peterborough. The role involves managing the ticketing team and building relationships with GDS providers, while ensuring operational efficiency.

Live Nation is looking for a leader for their EMEA Tour Ticketing Department in London. The ideal candidate will have significant experience in live event ticketing, a knack for team management, and strong interpersonal skills.

King River Capital Group is seeking a Claims Specialist to manage ticketing claims from initial notice to settlement.

Our Membership and Ticketing Services (MTS) operate seven days a week, including some evenings. As a Membership and Ticketing Services Assistant you will work on the ticket desks and our contact centre confidently selling tickets, membership and related products, building customer relationships and

A leading Travel Operator is seeking a Ticketing & Aviation Manager to oversee the ticketing department from either their West London or Birmingham office.

Lead end‑to‑end ticketing operations taking full ownership and responsibility for overseeing the full lifecycle of the commercial ticketing inventory. We are seeking a highly experienced ticketing professional to lead the strategic planning, management and operational delivery of the UEFA Men’

A leading technology company is looking for a Workplace Services Supervisor to manage EMEA ticketing operations and ensure seamless service delivery across facilities management.

Relevent in Greater London is looking for a highly experienced ticketing professional to manage ticketing operations for the UEFA Men's Club Competitions.

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Are you ready to bring energy, serve up smiles, and be part of something exciting? At Popeyes, we’re all about flavour, fun, and southern hospitality—and we’re looking for Team Members to help us bring the New Orleans spirit to the UK! .Whether you're looking for flexibility or a long-term c

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Front of House Team Member - Chester.Whether you're looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there's something for everyone.Tips + some great benefits including.Discounts Platform, 24/7 acces

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

Leisure Team Member - Hayling Island - Hayling Island, Hampshire.Enthusiastic individuals, who have a genuine passion for leisure.Able to pick up new skills quickly.Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full.All applicants must h