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If you’re a hands-on IT Support Analyst or 2nd Line Technician with solid Microsoft 365 admin experience and you want more ownership, this role gives you exactly that. You’ll be the day-to-day IT go-to for a busy on-site workforce, supporting colleagues across office and operational teams. You will not be doing this alone, though. You’ll have support from an experienced Business Systems team, plus an external MSP for escalations. Day-to-day, you’ll be the person keeping things moving, solving problems, and making sure people can get on with their work. This role suits someone with around 3 to 4 years’ IT support experience who is confident working independently, enjoys helping people, and wants to keep building their Microsoft 365, Entra ID and Intune exposure. What you’ll need (the essentials) You do not need to already hold the title IT Infrastructure Technician. If you have been an IT Support Analyst, Service Desk Engineer, IT Support Engineer or 2nd Line Technician, and you can run with tickets and admin tasks without hand-holding, you should feel confident applying. Key requirements: • Around 3 to 4 years’ experience in IT support, helpdesk or service desk roles., • Strong working knowledge of Microsoft 365 Admin Centre., • Exposure to Entra ID (identity/access, users, groups)., • Commercial exposure to Intune., • Working knowledge of on-prem Active Directory (users/devices, day-to-day admin)., • Experience setting up, re-imaging and enrolling laptops and devices., • Confident troubleshooting across hardware, software, printers and peripherals., • Comfortable prioritising tickets and owning issues through to resolution., • Clear communication and a genuinely helpful, proactive approach., • Good English verbal and written communication skills. As the IT Infrastructure Technician, you’ll provide practical, day-to-day IT support and keep users productive. Typical responsibilities include: • Managing starters and leavers across Microsoft 365 and Active Directory., • Installing, configuring and re-imaging laptops and devices., • Enrolling new hardware and preparing devices for reuse., • Handling support requests face-to-face, remotely and via ticketing system., • Prioritising and progressing tickets, keeping colleagues updated., • Maintaining accurate IT asset records., • Coordinating IT equipment orders and liaising with suppliers., • Supporting software licensing and basic contract administration., • Assisting with upgrades and improvement work across the year., • Creating and maintaining documentation and knowledge articles., • Real ownership. You are the day-to-day IT point of contact, not one of many on a large helpdesk., • Varied work. Users, devices, troubleshooting, onboarding, kit, suppliers, improvements., • Support around you. Business Systems team and an MSP for escalation., • Visible impact. Your work helps teams get their jobs done every day., • Training support. Study support and development for role-relevant learning. Salary & benefits • £30,000 salary., • Up to 5% annual bonus (linked to personal objectives)., • 25 days holiday + bank holidays (includes Christmas closure days)., • Option to buy or sell up to 5 days annual leave., • 1 day per week WFH after probation., • Flexible hours (core hours 09:30–15:00)., • Early finish Fridays (14:00) if hours are made up during the week., • Up to 5% employer pension contribution + NI rebate., • Study support., • Cycle to Work scheme., • Cash plan, free online GP service, and wellbeing app discounts., • Employee Assistance Programme (counselling + legal advice). If you want an IT Infrastructure Technician role where you can take ownership, support people directly, and keep building your Microsoft 365, Entra ID and Intune experience, apply now or contact us for a confidential conversation.

About the role The purpose of the Security Systems Administrator is to provide remote operational support to the client’s global, enterprise-level electronic security systems and architecture. This role forms part of our global engineering team so the successful candidate will be liaising with colleagues from the UK, South Africa, and the US. This role would suit an individual who has previous experience in both access control and CCTV security systems. What you will do • System Administration of customer head end system - testing / validation of new version releases, version upgrades, patching, change mgmt., hardware configuration updates / changes, reporting and governance, • Respond to application related issue (impacting a single site or individual assets on a single site, with limited impact to core business activities), • Day to day operations - maintenance and support - including but not limited to reactive support activities, ticket triage, escalations, etc. as directed, • Day to day monitoring of activities, planned system audits or health checks within a specific site or region including access control, CCTV, and intrusion detection related activities as directed, • Work with and provide security application support to the client’s infrastructure teams related to the servers, networks infrastructure required to run the security applications, • Provide governance and control in maintaining and applying the agreed system standards with all programming and system configuration, • Escalation and liaison with manufacturer for Level 3 support items as required What we are looking for • C-Cure & Genetec certification, • Experience with Enterprise Level Electronic Security Systems, • Experience with deploying and/or supporting, • Experience with ticketing systems, • Able to work with remote connectivity tools, • Advanced Knowledge - Ccure9000 Electronic Access Control System (EACS), Victor / VideoEdge Video Surveillance System (VSS) System, Genetec VSS and Genetec EACS, • Any experience with Genetec would be highly beneficial, • Able to provide Microsoft OS support, • Able to perform of Network Diagnostics, • Able to understand SQL and Databases, • Understanding of data protection and GDPR

Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important an

Liaising with promoters and clients regarding ticketing and reporting when required. As Ticketing Supervisor, you’ll take ownership of the Box Office leading people, systems and standards so that customers, promoters and colleagues all feel looked after. Supervising, motivating and developing Tick

A leading luxury travel brand is seeking an operational air support specialist to manage airline ticketing and servicing. The ideal candidate should have advanced proficiency in Amadeus, ticketing experience, and a strong service attitude.

Principal Solution Architect (Smart Ticketing) to provide support for Smart Ticketing solutions as part of the Digital Services team. You will be responsible for proactive support of the Smart Ticketing environment, working closely with Transport Solutions team colleagues to ensure solutions meet th

An established organization in sports is seeking a Ticketing Operations Coordinator to manage ticketing processes for events at Wembley Stadium. You will assist in creating ticket inventories, supporting event ticketing policies, and coordinating arrangements for diverse customer groups.

A regional transport authority seeks a Technical Officer (Smart Ticketing) to provide support for Smart Ticketing solutions in a hybrid working environment. Responsibilities include supporting the Smart Ticketing environment and collaborating with the Transport Solutions team. Candidates should have

A major live entertainment venue is looking for a Ticketing Supervisor to lead the Box Office staff, ensuring a seamless ticketing experience for customers. Experience in a similar role and knowledge of ticketing systems is highly desirable. Responsibilities include supervising ticketing operations

The Deputy Ticketing and Sales Manager supports the Ticketing & Customer Support teams by maximising ticketing revenue for productions through effective inventory management, ensuring sales are at the best possible price, providing administrative support, and delivering a first‑class customer expe

To provide operational air support to the business by managing airline ticketing and servicing activities in line with airline requirements, internal policies and guest service standards. Provide support, clarification and guidance to colleagues on air processes and ticketing procedures. Advanced pr

A luxury lifestyle concierge service seeks a Sports & Entertainment Ticketing Manager in London. Ideal candidates will have 4-5 years in ticketing or event management and strong negotiation skills.

Gateway Ticketing Systems UK Ltd. For 35+ years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. Gateway Ticketing Systems UK is proud to be an equal opportunity employer.

Sports & Entertainment Ticketing Manager. Sports & Entertainment Ticketing Manager. Sports & Entertainment Ticketing Manager.

Candidates should have over 7 years of experience in ticketing or live events and be proficient in ticketing systems. A global sports and entertainment agency in London is seeking an experienced Director – Ticket Management to lead ticketing for the FIFA World Cup 2026.

A leading ticketing company in Greater London is seeking an experienced Managing Director to lead its transformation from a white-label service to a significant market player. The ideal candidate will be an innovative leader with a background in theatre or ticketing, capable of driving consumer grow

In this role, you will work closely with the Ticketing Managers to support every aspect of ticketing for events at Wembley Stadium, as well as England's 'on the road' fixtures. FA Group Ticketing provides tailored services for a wide range of stakeholders, including The FA, external event owners and

You will assist customers with ticketing queries, ensuring a smooth entry process and support their use of digital ticketing solutions.

A local government authority in the Liverpool City Region is hiring a Technical Specialist (Smart Ticketing) to support Smart Ticketing solutions within the Digital Services team. This hybrid role requires a deep understanding of Smart Ticketing technologies and public transport networks, as well as

A leading ticket software solutions provider is seeking a Technical Support Analyst to join their fully remote team.This mid-senior level position requires 3 years of customer service and 2 years of technical support experience.Bilingual in French and English is essential.The role focuses on deliver

A leading law firm in Greater London seeks a Service Desk Analyst to provide operational support for technology systems.Responsibilities include diagnosing technical issues, managing user accounts, and ensuring excellent customer service.The ideal candidate should have strong troubleshooting skills

As a Ticketing Coordinator you will support the Ticketing department managing communications with the venue teams and promoters leading up to the event. Supporting the team with event ticketing builds and meeting deadlines, you will work on the ticketing manifest and movement of the ticket inventory

A national transport organization in the UK is seeking an experienced solution architect to lead technical architecture in ticketing technologies.

With proven experience in major events, ticketing, guest management systems and guest registration, the role will lead the relationship with client and rights holder, providing strategic guidance and insight to set up the partnership from a ticketing and communications perspective. Senior Market Com

A transportation company in Greater London is looking for a Customer Services Assistant on a zero-hour contract.The role involves ensuring customers have the correct tickets, managing customer queues, and maintaining high service standards.Ideal candidates will have experience in customer-facing rol

A sports and entertainment firm seeks a Senior Market Communications & Ticketing Manager in London for the Rugby World Cup 2027.

A premier sports organization in Greater London is seeking a Revenue Accountant to manage daily revenue processing and month-end close activities.The ideal candidate will have strong attention to detail, substantial experience in financial reconciliations, and familiarity with accounting controls.Th

We are seeking seeking an experienced Director – Ticket Management to oversee lead end-to-end ticketing operations and guest management for a major football hospitality programme for the FIFA World Cup 2026. Overseeing the planning, implementation, and management of ticketing allocations,

These terms and conditions relate to tickets issued for events presented by Bristol Beacon or sold by Bristol Beacon on behalf of an event organiser and form part of the contractual agreement between ticket holders and Bristol Beacon.The conditions must be read in accordance with the venue terms, co

A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless gue

A leading entertainment company in Greater London is seeking a Deputy Ticketing & Sales Manager for the New Wimbledon Theatre. This role focuses on maximizing ticketing revenue through effective inventory management and price optimisation, while providing excellent customer support.

A global sports marketing agency is seeking an experienced Director – Ticket Management to lead ticketing operations for the FIFA World Cup 2026.

Principal Solution Architect (Smart Ticketing) to provide support for Smart Ticketing solutions as part of the Digital Services team. Substantial knowledge of Smart Ticketing technologies and systems, specifically including ITSO Smart Ticketing. You will be responsible for proactive support of the S

Deep expertise in ticketing systems, CRM platforms, and digital ticketing technologies. Recruit, brief, and manage ticketing support staff and external vendors as required for event delivery. Key Responsibilities*** Serve as the main point of contact for allocated client groups, ensuring ticketing n

A regional authority in the Liverpool City Region seeks a part-time ticket seller for its ferry services.This role requires excellent customer service skills, flexibility in working hours, and a professional appearance.Candidates must be available on short notice and willing to work during bank holi

The ideal candidate should have 1-2 years of experience in technical support, familiarity with ticketing systems, and an understanding of CMS platforms.

A global e-commerce leader in ticketing is seeking a Software Engineer to enhance their ticketing platform's performance and scalability.

The ideal candidate will lead the on-site ticketing team, ensuring smooth operations and assisting customers with inquiries and issues.

Gravitas is looking for a Solutions Analyst with strong experience in smart ticketing (such as ITSO, OnBus, EMV, and QR Code technologies) to help shape the future of transport across a north-west transportation authority. Architect and implement smart ticketing solutions across diverse transport ne

N\nOut-of-Hours Ticketing Executive – Duties:\ N\n * Handle out-of-hours ticketing, reissues, refunds, and schedule changes\ N\n * Manage urgent travel requests and provide efficient problem resolution\ N\n * Ensure all bookings areprocessed accurately and in line with airline rules\ N\n * Provide

Team Leader vacancy at GAIL's Kew!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As apprecia

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

At OFG, we work smarter so you can spend more time doing what makes you happy!.Location: Avonside School, Bristol BS4 5PS .Hours: 10 per week | Monday to Friday | 3.Contract: Permanent | Term Time Only.UK applicants only – no sponsorship available.At this school, it will launch once we ha