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Location: Cambridge (Hybrid) Salary: £48,000 + on-call pay Type: Permanent, Full-time We are working with a global technology business based in Cambridge that is expanding into the UK market and looking to hire Application Support Engineers to join their growing global support team. This is an excellent opportunity to work in an international environment, providing application support to a global client while developing your technical and problem-solving skills. The Role As an Application Support Engineer, you will be responsible for providing day-to-day support for business-critical applications. You will work closely with customers to investigate, troubleshoot, and resolve application and integration issues while meeting agreed SLAs. Key responsibilities include: Providing application support via ticketing systems, email, and phone Troubleshooting and resolving application and integration issues Managing incidents and service requests within defined SLAs Investigating complex technical issues with a structured, analytical approach Documenting issues, resolutions, and support processes Participating in a rotating on-call schedule (evenings, weekends, and holidays) Required Qualifications Experience supporting Windows workstation and server environments Experience with web technologies and environments , including browsers and IIS Working knowledge of SQL Server and database-driven applications Strong general computer literacy and application usage skills Ability and willingness to travel domestically and internationally as well as participate in on call rota About You You have a strong problem-solving mindset and enjoy investigating technical issues You are comfortable working in a customer-facing support role You can communicate technical information clearly to both technical and non-technical users You thrive in an SLA-driven, fast-paced support environment What's on Offer Salary in the region of £48,000 Additional compensation for on-call duties Hybrid working model Opportunity to work as part of a global support team Potential for international travel If this role aligns with your experience and career goals, we'd love to hear from you. Apply now or get in touch to receive further information and arrange an initial conversation. Brook Street NMR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

This role requires overseeing ticketing operations, leading customer communications, and ensuring memorable experiences for visitors at events. Ideal candidates should possess prior experience in ticketing or hospitality, strong leadership skills, and be adept at managing customer relations.

A sports organization is seeking a Ticket Support Manager at The Queen's Club in London.The role involves leading ticket operations for major tennis events and ensuring a customer-friendly experience for attendees.The ideal candidate will have strong communication skills and attention to detail.This

In this role, you will manage ticketing operations, lead customer communications, and ensure event success.

A local government authority in London is seeking a Ticketing and Marketing Assistant to support events. This role focuses on ticketing, marketing, and providing excellent customer service in a dynamic environment. Candidates require a strong background in ticketing and marketing, along with an abil

Are you passionate about ticketing and marketing and ready to take the next steps in your career? We are looking for an enthusiastic and dedicated Ticketing and Marketing Assistant to join our team. As Ticketing and Marketing, you will play a pivotal role in ensuring the success of our events, with

Strong background in ticketing, marketing and/or events. Ticketing and Marketing Assistant. You will play a pivotal role in ensuring the success of our events, with a focus on delivering exceptional ticketing, marketing, accessibility and admin services.

A vibrant live music venue in Greater London is seeking a passionate Ticketing and Marketing Assistant. In this role, you'll be pivotal in ensuring event success by delivering exceptional ticketing, marketing, and admin services. Ideal candidates will have a strong background in ticketing and market

A leading events management company in Greater London seeks a Senior Account Director to drive strategic best practices in ticketing and hospitality.

A prominent sports club in Trafford is seeking a Sales & Marketing Manager to execute sales and marketing plans aimed at increasing ticket and hospitality revenue.This role includes building B2B and B2C networks, managing sales campaigns, and collaborating with multiple teams to meet revenue targets

A sports organization is seeking a Ticket Support Manager to oversee on-site operations for ticketing and events at prestigious grass court events. Responsibilities include managing the ticketing process and ensuring smooth customer interactions.

A leading e-commerce company for cultural experiences is hiring a Software Engineer for a role focused on ensuring a stable, scalable platform.This position involves designing and implementing solutions, enhancing user experience, and driving technical improvements.Candidates should have experience