Ticketing jobs in PeterboroughCreate job alerts

IT Service Desk Analyst Are you an IT support professional who thrives on solving problems and delivering exceptional customer service? We are working with a well-established organisation looking for a Service Desk Analyst to join their IT Service Delivery team. This is a fantastic opportunity to develop your technical skills in a fast-paced, collaborative environment with a mix of office and remote working. Key details: • Salary: £27,000, • Location: Peterborough, • Home based shifts: 7:00am and 10:30am start, • 25 days holiday, • Contributory pension, • Life assurance, • Private medical healthcare after 1 year, • Interest-free season ticket loan, • Acting as the first point of contact for IT support queries via phone, email, and ticketing systems, • Diagnosing and resolving hardware and software issues, • Logging, prioritising, and managing incidents through to resolution, • Escalating complex issues where required, • Supporting a range of technologies including Active Directory, VPNs, mobile devices, and CRM systems, • Strong customer service and communication skills, • Experience working in a service desk or IT support environment, • Familiarity with ITIL processes, • A proactive and positive attitude with strong attention to detail Apply now to take the next step in your IT support career. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds. Due to the high volume of applications, if you haven’t heard from us within 2 working days, please assume your application has been unsuccessful on this occasion.

2nd Line IT Support Engineer (Field & Remote) - £40,000/£45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer who enjoys a mix of remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across a variety of customer environments. You will be responsible for diagnosing and resolving escalated technical issues, supporting infrastructure and cloud technologies, and ensuring excellent customer service delivery at all times. This role would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver both remote and onsite support where required Troubleshoot issues across systems, networks, infrastructure, and applications Manage and update tickets through the service desk platform Ensure tickets are progressed within agreed SLAs Escalate complex technical issues to senior engineers where necessary Attend customer sites to deliver onsite technical support Create and maintain technical documentation and knowledge base articles Monitor infrastructure alerts through RMM and monitoring platforms Support ongoing service improvement and automation initiatives Promote IT security best practices across customer environments Build strong working relationships with customers and stakeholdersTechnologies You will gain exposure to a broad range of technologies including: Microsoft Technologies Microsoft 365 Exchange Online SharePoint Microsoft Teams Entra ID / Azure Active Directory Intune / Endpoint Management Windows 10 & Windows 11 Windows Server Microsoft DefenderCloud & Infrastructure Microsoft Azure VMware & Hyper-V Backup & Disaster Recovery solutions Identity & Access ManagementNetworking Cisco Meraki Firewalls VPN connectivity Network troubleshootingSupport Tools RMM platforms Service desk systems Remote support tools Monitoring & alerting systemsSkills & Experience Required Minimum 2 years' experience within an IT support, MSP, or service desk environment Strong troubleshooting and diagnostic skills Experience supporting Microsoft 365 environments Good understanding of networking technologies Experience using ticketing and remote support systems Excellent communication and customer service skills Strong organisational and prioritisation abilities Full UK driving licence Willingness to travel to customer sites when requiredCertifications Essential Microsoft Associate Certification (MD-102 or MS-102) or equivalentDesirable AZ-104 SC-300 Cisco Meraki certificationsIf you are an experienced 2nd line IT support engineer looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH

If you’re currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham. Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticket

A leading technology company is looking for a Workplace Services Supervisor to manage EMEA ticketing operations and ensure seamless service delivery across facilities management.

The ideal candidate must have a strong background in event ticketing, excellent attention to detail, and experience with ticketing systems such as AXS. The O2 is seeking an experienced individual for ticketing operations. Responsibilities include managing the entire ticketing lifecycle for events, c

Relevent Football Partners seeks a senior-level ticketing professional in London to oversee ticketing operations for UEFA Men’s Club Competitions. You will manage the full lifecycle of ticketing inventory, build relationships with various stakeholders, and develop a high-performing ticketing team.

The successful candidate will be responsible for the day to day management of our client’s ticketing team, to include building relationships with GDS providers and driving their aviation business forward. Role of Ticketing & Aviation Manager:. If you’re interested in learning more about this Tic

The role involves optimizing user experience, enhancing current ticketing workflows, and working with a multidisciplinary team.

We are looking for an experienced and detail-oriented Ticketing Manager to join our ticketing and hospitality team on a high-profile FIFA World Cup project. Support data management and reporting, prepare accurate ticketing reports to aid in ongoing ticket management and utilization monitoring. Some

Well Established Tour operator with a large foothold in the B2B travel market are seeking an experienced Ticketing manager to join their Business in Southwest London. Working office based you will manage a small team of ticketing consultants as well as build commercial relationships with supplier pa

This full-time temporary position involves managing ticketing strategies, supporting guest experiences, and ensuring effective communication between various teams.

Work directly with promoter ticketing teams and event organisers to deliver all ticketing requirements to a high standard. Experience in event ticketing operations within a venue, promoter or ticketing provider. At The O2, ticketing plays a critical role in delivering unforgettable live experiences.

The ideal candidate has ticketing experience, excellent communication skills, and proficiency in MS Excel.

Gwork - LGBTQ+ Business Community is looking for an expert in event ticketing operations to manage the full ticketing lifecycle for various events at The O2 in London. Responsibilities include owning ticketing set-up, optimisation of sales, and collaboration with promoters and internal teams. Ideal

A leading international agency is seeking a Ticketing Manager to manage ticketing activities for the FIFA World Cup 2026.

A leading global experiences and transportation provider is seeking Boat Crew members in York.The role involves delivering exceptional hospitality, ensuring passenger safety, and selling food and tickets onboard.Candidates should have a background in customer service and a strong team spirit.This fu

Provide training and ongoing support to the ticketing team and client Ticket Managers. Experience with online ticketing portals and guest management systems. Assist the Account Director in delivering Ticketing & Guest communication solutions for a high-profile client.

B Capital in Greater London is seeking a Workplace Services Supervisor to oversee EMEA ticketing operations within their service management platform.

A leading Travel Operator is seeking a Ticketing & Aviation Manager to oversee the ticketing department from either their West London or Birmingham office.

Lead end‑to‑end ticketing operations taking full ownership and responsibility for overseeing the full lifecycle of the commercial ticketing inventory. Coordinate on‑site matchday ticketing logistics for commercial partners, including mobile ticketing troubleshooting, will call, and box office

We are seeking an experienced Ticketing Director to oversee and lead end-to-end ticketing operations and guest management for a major football hospitality programme for FIFA World Cup 2026. Team Lead: Day-to-day management of core ticketing team of 4 who are responsible for central management of all

Relevent in Greater London is looking for a highly experienced ticketing professional to manage ticketing operations for the UEFA Men's Club Competitions.

A leading sports and entertainment management firm is seeking an experienced Ticketing Director to oversee ticketing operations for the FIFA World Cup 2026. This role requires extensive experience in ticketing management, excellent communication skills, and a proactive approach to problem-solving.

Working closely with Hospitality ensuring the seamless delivery of the whole end-to-end ticketing operation with Sales Agent. Maintain high levels of communication to all stakeholders and deliver key information back to the Senior Manager of Ticketing. Being main POC for all operational/stadium tick

South Western Railway is seeking a Customer Ambassador to enhance the travel experiences of customers through ticket purchase assistance and route recommendations.You will work shifts totaling an average of 37 hours weekly, with early and late shifts.The role requires excellent communication skills

FIXR is looking for a Business Development Representative in London to drive ticketing growth by engaging new clients.

Role of Ticketing & Aviation Manager:. If you're interested in learning more about this Ticketing & Aviation Manager opportunity, press the apply online button now!. We're looking for an experienced Ticketing & Aviation Manager for a super opportunity with a leading Tour Operator, based from either

Brighton & Hove Albion Football Club is looking for a Ticketing Systems Administrator to oversee ticketing operations for the Men’s First Team and U21's. This role involves managing match setup, handling access control systems, and administering NFC ticketing.

A leading sports organization in Greater London is seeking a Ticketing Operations Manager to oversee ticket sales management and systems integration for NFL events. Ideal candidates will have significant experience in ticketing for large venues and demonstrate strong project management capabilities.

Work directly with promoter ticketing teams and event organisers to deliver all ticketing requirements to a high standard. Experience in event ticketing operations within a venue, promoter or ticketing provider. At The O2, ticketing plays a critical role in delivering unforgettable live experiences.

Cover Genius in the United Kingdom is seeking a Claims Specialist for the Ticketing Claims Team. In this role, you will manage the end-to-end adjudication of complex ticketing claims, ensuring compliance and policy validity.

We are seeking a highly experienced ticketing professional to lead the strategic planning, management and operational delivery of the UEFA Men’s Club Competitions commercial partner ticketing inventory across both the season and the Finals. Work cross‑functionally with Media, Sponsorship & Licen

C&M Travel Recruitment is seeking a Ticketing Manager for a key role overseeing the ticketing function in Fulham. The ideal candidate will have strong expertise in GDS systems such as Amadeus, Galileo, and Sabre, along with a solid understanding of airline fares, ticketing, reissues, and schedule ch

Fuse is seeking an experienced Event Professional to manage major sports events and ticketing operations, specifically for the UEFA Finals. Candidates should have experience managing ticketing and guest programmes in high-stakes environments.

A recruitment agency in the travel sector is looking for an experienced Ticketing Manager based in Southwest London. This role involves managing a small ticketing team, ensuring timely issuance of tickets and developing commercial strategies to maximize revenue. Applicants should have solid experien

A leading SaaS event management firm in London is seeking an experienced Event Operations Manager to oversee ticketing operations for high-visibility events in the Sports and Events industry.

Contributing to central projects – assist with ticketing initiatives and other duties as assigned by the Ticketing Director. Join us! The Role As our Central Ticketing Analyst, you will ensure seamless delivery of ticketing rights and benefits for Legends Global’s partners. By analysing data and

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Care Assistant - Nights - Acomb.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day

As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a

Leisure Receptionist - Elstree.Our Leisure Receptionist gives the very first impression of our Village experience.So no pressure, but your greeting sets the standard for the service our members and guests will receive from then on in.Let's make it one to remember!.With a friendly personality and a '

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Veterinary Receptionist - Portishead.If you enjoy providing great service and working in a team, we have just the opportunity for you to join the team as an Experienced Veterinary Receptionist at our Portishead Vets for Pets practice.What your typical day will look like:.Your focus is to provide an