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IFA Administrator Financial Services St Albans Office - Full Time IFA Administrator responsibilities As an IFA Administrator, you will support the entire paraplanning team to ensure efficient, accurate, and timely delivery of administrative tasks. Core responsibilities will include: • Document Preparation: Creating cover letters, one-pagers, and other client-facing documents, including supporting documentation for review meetings., • Diary Management: Assisting with arranging initial and annual review meetings., • Letters of Authority (LoA): Processing LoAs by adding them to iO, requesting policy information from providers, chasing outstanding responses, and ensuring all documentation is filed accurately., • Client Communications: Preparing and sending monthly valuation reports and statements to clients in a timely and professional manner., • Compliance Management: Ensuring all compliance-related documents are up to date and correctly stored in iO., • Client and Provider Liaison: Answering phone calls, responding to queries, and communicating with clients and providers via phone, email, or post as needed., • Data Management: Updating iO with new fact-find information and ensuring all client data is accurate and up to date., • Provider Follow-ups: Proactively chasing providers for outstanding information or documents., • Document Filing: Ensuring all paperwork is scanned, appropriately categorised, and subcategorised within our systems., • Processing Tasks via ticketing System: Efficiently managing and tracking tasks through a ticketing system, ensuring timely resolution and clear communication with teams to meet deadlines and maintain workflow., • General Administration: Carrying out a variety of client-facing and back-office administrative duties as required. Key Skills and Attributes • Strong attention to detail and high levels of accuracy, • Excellent organisational and time management skills, • Clear and confident communication, both written and verbal, • Proficiency with financial planning software (e.g., iO) and Microsoft Office, • Ability to work proactively and collaboratively within a team, • A client-focused mindset with a commitment to delivering outstanding service

In this role, you will work closely with the Ticketing Managers to support every aspect of ticketing for events at Wembley Stadium, as well as England's ‘on the road' fixtures. FA Group Ticketing provides tailored services for a wide range of stakeholders, including The FA, external event owners a

Ensure all payments have been received before valid tickets/barcodes are made available to purchasers* Distribute tickets along with guest arrival information specific to each festival* Liaise closely with the Guest Ticketing Department to ensure all paid and comp tickets can be dispatched together*

Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

Ticketing: Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

The successful candidate will assist in the planning, delivery, and execution of ticketing operations for NFL games in London and other locations. Key responsibilities include managing ticket requests, maintaining relationships with clubs, and ensuring compliance with ticketing policies. A backgroun

As Ticketing Systems Manager, you will be responsible for the end-to-end technical and operational readiness of ticketing activity. Reporting into the Head of Ticketing, you will be responsible for ensuring ticketing platforms, processes and matchday delivery operate smoothly, securely and efficient

Reporting to the Ticketing Systems and Administration Lead, this nine‑month seasonal position will support the planning, delivery, and execution of all ticketing operations for NFL regular‑season games in London, Germany, Spain, and Ireland. Assist the Hospitality team in the delivery of a seaml

A professional sports team in the Midlands is seeking an experienced Ticketing Systems Manager to oversee ticketing technology and operational delivery. You will lead system configuration and event preparation while ensuring seamless ticketing processes. The ideal candidate will have a strong backgr

Work collaboratively with the wider Ticketing team to ensure Ticketing Guest Services Agents are kept fully up to date with ticketing procedures, policies, and system updates. We are seeking an enthusiastic, customer-focused individual to join our Ticketing team as a Ticketing Guest Services Supervi

A leading event ticketing platform is looking for a Customer Support Specialist to provide outstanding assistance to ticket buyers. The ideal candidate will have 1-3 years of experience in customer service, preferably within the ticketing or live events sector, and must possess excellent communicati

Role: Ticketing Coordinator (Women s Football & Other Events). Help us deliver a world-class ticketing experience. In this role you will oversee all aspects of the Women s First Team ticketing including season tickets, events, and parking setup, as well as managing and testing the access control sys

A leading ticket software solutions provider is seeking a Technical Support Analyst to join their fully remote team.This mid-senior level position requires 3 years of customer service and 2 years of technical support experience.Bilingual in French and English is essential.The role focuses on deliver

A major sports organization is seeking a Ticketing Support professional for a seasonal role based in London. The position will contribute to the planning and execution of ticketing operations for NFL games in the UK and Europe. Candidates should have 2-3 years in ticketing, strong project management

Role: Ticketing Coordinator (Womens Football & Other Events). Help us deliver a world-class ticketing experience. In this role you will oversee all aspects of the Womens First Team ticketing including season tickets, events, and parking setup, as well as managing and testing the access control syste

A leading sports club is seeking a Ticketing Systems Administrator to manage and optimize ticketing platforms at Edgbaston Stadium. Ideal candidates will have experience with ticketing systems, especially Secutix, and demonstrate strong problem-solving skills along with a commitment to enhancing cus

Gateway Ticketing Systems UK Ltd. For 35+ years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. Gateway Ticketing Systems UK is proud to be an equal opportunity employer.

A leading event ticketing platform based in Greater London is seeking a Customer Support Representative to provide outstanding support to ticket buyers. The ideal candidate will have 1–3 years of experience in customer service, preferably in ticketing or live events, and must possess excellent com

Work at the heart of a 20m+ journey bus network, leading fares and ticketing policy that actually changes how passengers travel. Know fares, ticketing or bus contracts.

Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

A leading sports organization is seeking a Ticketing Operations Coordinator to join their team at Wembley Stadium. This role involves supporting ticketing for various events and requires strong administrative skills, excellent customer service, and proficiency in Microsoft Office.

Deep expertise in ticketing systems, CRM platforms, and digital ticketing technologies. Job Overview**We are seeking an experienced Director – Ticket Management to lead end-to-end ticketing operations and guest management for a major football hospitality programme at the FIFA World Cup 2026. Manag

A global sports marketing agency is seeking an experienced Director – Ticket Management to lead ticketing operations for the FIFA World Cup 2026.

A prestigious sports club in Greater London is seeking a Supporter Services Executive to enhance customer experiences for over 20,000 Members during the cricket season.Responsibilities include providing outstanding service, managing ticket sales, and engaging with Members at events.The ideal candida

A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless gue

A prestigious cricket club in Greater London seeks match-day casual workers to provide excellent customer service during events.Responsibilities include selling tickets, merchandise, and efficiently managing queries.Ideal candidates will possess strong communication skills and a customer-focused app

Candidates should have over 7 years of experience in ticketing or live events and be proficient in ticketing systems. A global sports and entertainment agency in London is seeking an experienced Director – Ticket Management to lead ticketing for the FIFA World Cup 2026.

Responsibilities include selling tickets, memberships, and merchandise, as well as managing ticketing inquiries and retail operations.

You will manage ticketing processes, oversee parking setups, and work on systems related to access control. A leading football club in the UK is looking for a Ticketing Coordinator for Women’s Football and other events.

We have an exciting new opportunity to join the busy ticketing team as a Ticketing Coordinator. As a Ticketing Coordinator you will support the Ticketing department managing communications with the venue teams and promoters leading up to the event. Supporting the team with event ticketing builds and

A leading events management company in Greater London seeks a Senior Account Director to drive strategic best practices in ticketing and hospitality.

A leading sports club in Greater London seeks enthusiastic match-day staff to provide excellent customer service during events.Responsibilities include selling tickets, assisting with membership queries, and supporting retail operations on match days.Ideal candidates are friendly, reliable, and enjo

A leading transportation service in Greater London seeks a Customer Service Assistant to ensure ticket accuracy and provide high customer care.You will manage the queuing system and work closely with passengers, requiring previous customer service experience, ideally in hospitality or tourism.This r

A cultural institution in the United Kingdom is seeking an Audiences Access Coordinator to enhance the accessibility of ticketing services. The role involves supporting the Ticketing team in processing access bookings, developing inclusive strategies, and liaising with various departments to improve

Join our team at Warwickshire County Cricket Club as a Ticketing Systems Administrator and play a key role in delivering seamless ticketing and membership experiences at Edgbaston Stadium. In this 12-month fixed-term role, you will manage and optimise our ticketing platforms, including Secutix and H

A premier sports organization in Greater London is seeking a Revenue Accountant to manage daily revenue processing and month-end close activities.The ideal candidate will have strong attention to detail, substantial experience in financial reconciliations, and familiarity with accounting controls.Th

In-depth knowledge of ticketing platforms, CRM systems, and digital ticket distribution technologies. We are seeking seeking an experienced Director – Ticket Management to oversee lead end-to-end ticketing operations and guest management for a major football hospitality programme for the **FIF

A leading entertainment company in Greater London is seeking an Industry Ticketing Assistant to maximize ticket sales and manage industry guest ticketing clients.