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  • Service Engineer
    Service Engineer
    il y a 4 jours
    £36000–£45000 par an
    Temps plein
    The Royal Town of Sutton Coldfield, Birmingham

    PURPOSE Working across the UK and Ireland, with occasional jobs overseas, you carry out planned servicing, hot zone relines, controls support, and reactive call-outs on vacuum and atmosphere heat treatment furnaces. Most of your time is on customer sites, often on your own, so being self-sufficient and professional matters as much as the engineering. We don't expect vacuum furnace experience: we train that. What we can't train is reliability, sound judgement, and doing the job properly. Every job is documented in full and handed back clean. That is the VAS standard and this role protects it. THE TWO LEVELS We are genuinely open to both, as two separate hires. Neither needs previous vacuum furnace experience. The difference is engineering maturity and how much you can run on your own. Trainee / Junior. An engineer earlier in their career, or from another hands-on discipline, who works under an experienced engineer, learns the kit and our methods, and builds up to running straightforward visits alone. Experienced. A seasoned service or field engineer from any hands-on industry who can already turn up, diagnose, plan the work, and see it through with little oversight, and who will pick up the furnace side quickly. Leads complex jobs and sets the standard for others. KEY RESPONSIBILITIES ▪ Planned maintenance, servicing, and reactive call-outs on vacuum and atmosphere furnaces, to schedule and spec. ▪ Fault diagnosis on site and safe, correct repairs. ▪ Hot zone relines on vacuum hardening, brazing, and carburising furnaces, working accurately with graphite, carbon fibre, and molybdenum. Rebuild to the agreed design, not a shortcut version of it. ▪ Electrical fault-finding, and support for controls upgrades including our own VSC+ system, alongside the controls team. ▪ Accurate service reports and full job documentation on every visit, following VAS process from as-found condition to clean hand-back. No exceptions: the paper trail protects the customer and VAS. ▪ Represent VAS professionally on site, in the UK and abroad, work to site rules and our RAMS, and keep the customer informed. ▪ Experienced level also: lead complex jobs, coordinate and mentor other engineers, and feed back to the Service Manager on scope, parts, and cost or timescale issues. PERSON SPECIFICATION E = essential, D = desirable ▪ Engineering qualification, electrical or mechanical, or time-served equivalent. (D) ▪ Hands-on service, maintenance, or field engineering experience. (E) ▪ Self-sufficient on customer sites: can diagnose, make the call, and manage the customer without close support. (E, and the core of the Experienced role) ▪ Comfortable being away 2 to 3 nights most weeks, and with occasional overseas trips. (E) ▪ Valid passport, or able to get one before starting. (E) ▪ Methodical, quality-conscious, reliable, and disciplined about paperwork, with sound judgement under pressure. (E) ▪ Full UK driving licence, and physically able to do hands-on furnace work. (E) ▪ Any furnace, heat treatment, high-temperature, vacuum, or process-plant experience, and electrical or PLC fault-finding. (D, we train the furnace side) WORKING ARRANGEMENTS Field-based across the UK and Ireland, with workshop time at Harvest Fields between jobs. Typically 2 to 3 nights away most weeks, often home midweek, depending on job location. Occasional overseas work for international customers; recent jobs have included Saudi Arabia, France, Germany, Sweden, and Norway. Company van, tools, and PPE provided. Overtime and call-out working as required. Standard VAS benefits, including pension and 28 days holiday including bank holidays.

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  • Business Consultant
    Business Consultant
    il y a 11 jours
    £34000–£38700 par an
    Temps plein
    Rednal

    Pay: £36,500.00 per year Job description: Business Consultant Job overview RestroIQ Ltd is a UK-based consultancy and digital decision-support business serving restaurants, caterers, takeaways, food vendors and aspiring food-business owners. We are seeking a Business Consultant to support the delivery of client consultancy assignments and the continued development of our digital decision-support services. The successful candidate will assess business feasibility, analyse financial and operational information, identify commercial risks and improvement opportunities, and translate findings into practical recommendations. The role will also help convert recurring client requirements into defined improvements for RestroIQ’s digital platform and decision-support tools. Job details • Salary: £36,500 gross per year, • Working hours: 37.5 hours per week, • Employment type: Permanent and full-time, • Location: Birmingham, • On-site availability at RestroIQ’s Birmingham office is required, • Occasional attendance at client premises may be required, • Hybrid working arrangements may be discussed where appropriate, subject to business and client-delivery requirements, • Reporting to: Director, RestroIQ Ltd Key responsibilities • Assess the feasibility and commercial viability of proposed and existing businesses, including their business models, locations, target customers, start-up costs, operating assumptions and anticipated revenue., • Prepare and review cost, pricing, profitability and break-even analyses., • Analyse fixed and variable costs, expected sales volumes, delivery-platform charges and other factors affecting business performance., • Gather and document client requirements through structured discussions and reviews of relevant business information., • Map existing or proposed operational processes and identify inefficiencies, control weaknesses, commercial risks and opportunities for improvement., • Translate analytical findings into evidence-based recommendations, options and practical implementation plans., • Advise clients on business-model development, operational improvement, cost management, service delivery and commercial decision-making., • Translate recurring client needs and consultancy findings into defined business requirements for RestroIQ’s digital platform and decision-support tools., • Work with technical resources to clarify required functionality, business rules and intended user outcomes., • Support clients with the implementation of agreed recommendations and establish appropriate measures for monitoring results and benefits., • Prepare professional feasibility reports, financial models, process maps, analytical summaries, presentations and other client deliverables., • Attend client meetings and present analytical findings and recommendations where required., • Manage assigned consultancy work in accordance with agreed deadlines and quality standards. Essential skills and experience • One to two years of relevant experience in business consultancy, management consultancy, business analysis, commercial analysis or a closely related role., • Experience gathering, documenting and evaluating business requirements., • Understanding of profitability, pricing, cost analysis and break-even assessment., • Ability to identify business risks, inefficiencies and improvement opportunities., • Strong report-writing, presentation and stakeholder-communication skills., • Strong organisational skills and the ability to manage multiple client assignments and deadlines., • Proficiency in Microsoft Excel and PowerPoint., • Ability to work on site at RestroIQ’s Birmingham office and attend client premises when required. The successful candidate will report to RestroIQ Ltd’s Director and work closely with clients and the company’s technical resource. The position requires a practical, analytical and client-focused individual who can convert business information into clear recommendations and support clients with implementation. Work Location: In person

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