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  • General Manager | Birmingham
    General Manager | Birmingham
    7 hours ago
    Full-time
    Birmingham

    About Blank Street At Blank Street, we're building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen each and every day. Sound like you? Keep reading. Who You Are We're looking for someone who is equal parts hospitality-first operator and entrepreneur. As a hospitality-first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us. What You'll Own Hospitality Leader • Own every drink that leaves your store. Crafted to perfection, every time., • Keep your store immaculate, front and back of house., • Lead from the front and set the pace of every shift by jumping in where it matters most People Leader • Own recruitment and hire only the highest-potential talent., • Train your team to become exceptional Blank Street baristas., • Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in., • Build a connected, engaged team through a welcoming environment and thoughtful team events. PnL Owner • Design each shift by station with precision, balancing labour productivity with demand., • Oversee inventory, ordering, and waste with discipline., • Spot and execute tactical levers to drive store sales. Change Maker • Lead rollout of new initiatives in your store(s). Land the "why" and "how" with your team, driving real adoption and enthusiasm., • Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine Who are you • 2+ years of experience leading operations in high-growth hospitality/consumer brands, • Experienced hospitality manager with a background in high-volume environments., • Proven ability to build, train, and lead a team from the ground up., • Strong P&L understanding, from labour planning to inventory management., • Hands-on and highly action-oriented., • Genuine passion for coffee, matcha, and delivering great customer experiences Benefits & Perks • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Job Title: Patient Promoter – Conways Opticians, Sutton
    Job Title: Patient Promoter – Conways Opticians, Sutton
    26 days ago
    £15 hourly
    Full-time
    Birmingham

    Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Conways Opticians. At Conways Opticians, we believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you'll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on a vibrant high street. Key Responsibilities: • Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams., • Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot., • Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base., • Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times., • Represent Conways: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: • Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner., • Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy., • Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed., • Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision., • Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments., • Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: • Competitive Pay: £15 per hour, with bonuses based on performance., • Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate., • Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success., • Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? • Be part of a forward-thinking optician that puts the customer at the heart of everything we do., • Work in a Vibrant Area: The high street is the perfect place to interact with a variety of people, ensuring no two days are the same!, • Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Conways Opticians family!

    Immediate start!
    No experience
    Easy apply
  • Assessor
    Assessor
    1 month ago
    £27500–£35000 yearly
    Full-time
    Oldbury

    Job Overview The Trainer/Assessor delivers high-quality training and assessment to learners undertaking Health and Social Care qualifications, ensuring they develop the skills and knowledge required to meet industry standards. The role involves both classroom-based/online delivery and workplace assessment across residential and domiciliary care settings, throughout the Untied Kingdom. Responsibilities Deliver engaging and effective training sessions in Health and Social Care (Level 2 Certificate Adult Social Care / Specialist Level 2 Qualifications; Medication/Autism/End of Life/Dementia/Diabetes/Falls Prevention/Learning Disabilities/Mental Health & More, Mandatory Training; Emergency First Aid/ COSHH/Food Hygiene/Health & Safety/ Moving & Handling People & More and Adult Care, Level 3 ). Responsible to deliver Leve 3 Award in Education & Training / Level 3 Award Delivering Training internally & externally Conduct workplace assessments and observations to evaluate learners’ competence and progress. Support, guide, and motivate learners to achieve their qualifications within agreed timeframes. Develop and adapt learning materials to meet diverse learner needs. Maintain accurate records of learner progress, assessments, and compliance documentation. Ensure training delivery meets awarding body and regulatory standards. Liaise with employers, managers, and external verifiers to ensure smooth assessment processes. Promote best practices in adult care, safeguarding, and person-centred approaches. Support Qualification Administrator to achieve their maximum potential - by delivering Level 3 Assessing Vocational Achievement to centre team Develop a suite of courses and qualifications in Learning Disabilities & Mental Health Act & Capacity Assessments Qualification & Experience Minimum Level 3 Diploma in Adult Care (or equivalent qualification in Health & Social Care). Train the Trainer: Emergency First Aid / Moving & Handling People Assessor qualification (TAQA, A1, D32/D33) Teaching qualification (PTLLS, AET) Internal Verification qualification Level 4 (A2 D34) Information, Advice & Guidance Level 3/4 Minimum 5 years’ experience in residential and/or domiciliary adult care. Strong communication, organisational, and mentoring skills. Commitment to supporting learner development and maintaining quality standards O.T.E. AVAILABLE On successful completion of 6 months probationary or 12 months employment Job Type: Full-time Benefits: Company events Discounted or free food Free parking Health & wellbeing programme Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (preferred) Work Location: In person Application deadline: 08/05/2026 Expected start date: 18/06/2026

    Immediate start!
    No experience
    Easy apply
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