JOB TODAY logo

Customer service online jobs in RichmondCreate job alerts

  • Freelance Business Administrator & Studio Coordinator – Part-Time
    Freelance Business Administrator & Studio Coordinator – Part-Time
    10 hours ago
    £13–£15 hourly
    Part-time
    Richmond

    Ace Aesthetics & Ace Vitality | Richmond, London Pay: £13-£15 per hour Hours: Approximately 6–8 hours per week initially Location: Hybrid – predominantly remote with occasional visits to Richmond Job Type: Freelance / Self-employed About the Role We're looking for a friendly, highly organised and proactive individual to support the day-to-day running of our two independent businesses in Richmond — Ace Aesthetics, an established medical aesthetics clinic, and Ace Vitality, our boutique yoga and wellbeing studio. This is a varied and flexible role for someone who enjoys keeping things organised, coordinating people and schedules, and ensuring everything runs smoothly. We're particularly interested in someone who takes ownership of their responsibilities, thinks ahead, finds solutions and can work independently without needing constant direction. Key Responsibilities Ace Aesthetics – Clinic Administration • Managing emails, enquiries and client communications., • Appointment bookings, client follow-ups and general administration., • Updating and managing our Phorest booking system., • Assisting with newsletters, promotions and client communications., • Maintaining organised records and following up on outstanding tasks., • Supporting the smooth day-to-day running of the clinic. Ace Vitality – Studio Coordination & Administration • Planning, updating and managing the weekly studio timetable., • Coordinating instructor schedules, availability and class cover., • Proactively identifying scheduling gaps and arranging replacement instructors when required., • Liaising with instructors regarding classes, timetable changes and upcoming events., • Managing Glofox bookings, class schedules and updates., • Monitoring class bookings and coordinating any necessary timetable adjustments., • Handling studio hire enquiries, bookings and communications., • Supporting workshops, collaborations and occasional events., • Helping ensure the studio operates smoothly and efficiently. General Business Support • Prioritising and managing administrative tasks across both businesses., • Keeping track of outstanding matters and ensuring tasks are completed., • Identifying ways to improve organisation and efficiency., • Providing regular, concise updates on progress and priorities., • Attending occasional meetings at our Richmond premises. About You We're looking for someone who is: • Highly organised, reliable and detail-oriented., • Proactive, resourceful and confident using their initiative., • An excellent communicator, both written and verbal., • Comfortable coordinating people, schedules and multiple priorities., • Confident using technology and online booking systems., • Able to work independently and manage their own workload., • A natural problem-solver who enjoys finding practical solutions., • Professional, friendly and approachable., • Someone who follows through on tasks without needing to be chased. Previous experience in administration, business coordination, customer service or studio management would be advantageous. Experience within beauty, aesthetics, yoga or wellbeing would be welcome but is not essential. Familiarity with Phorest, Glofox, Canva or similar systems would be helpful, although training can be provided. What We Offer • Flexible freelance working arrangement., • £13-£15 per hour., • Approximately 6–8 hours per week initially., • Predominantly remote working with occasional visits to Richmond., • Regular communication and planning meetings., • Opportunity for additional hours as the businesses develop., • A friendly, supportive and independent business environment., • A varied role with the opportunity to make a genuine difference.

    Immediate start!
    Easy apply
  • Night Porter
    Night Porter
    2 days ago
    £31500 yearly
    Full-time
    South Kensington, London

    Are you ready to be a vital part of the Number Sixteen Hotel experience? We are thrilled to offer an exciting opportunity for a Night Porter to join our dynamic team. Firmdale Hotels is renowned for its distinctive character, exceptional service, and commitment to creating memorable guest experiences. Number Sixteen Hotel, nestled in the heart of South Kensington, embodies luxury, charm, and sophistication, offering an unforgettable stay in the heart of London. As a Night Porter, you will play a pivotal role in ensuring the smooth operation of our concierge desk during the evening hours. Responsibilities: • Managing the concierge desk in the absence of the wider team, providing unparalleled service to our guests., • Handling incoming calls promptly and professionally, addressing guest inquiries and requests with efficiency and care., • Assisting guests with luggage, ensuring their arrival and departure experiences are seamless and memorable., • Responding promptly to guest requests and ensuring their needs are met with attention to detail and dedication., • Supporting check-ins and check-outs, ensuring accuracy and efficiency in all transactions. What you Need: • Exceptional attention to detail to ensure every guest interaction is flawless., • A genuine passion for delivering outstanding customer service, going above and beyond to exceed guest expectations., • Strong organisational and communication skills to effectively coordinate tasks and interact with guests and colleagues., • Comfortable working independently during night shifts while also thriving in a collaborative team environment. What We Offer: * Enjoy a balanced work-life schedule with 4 days on and 4 days off rotation. • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

    Easy apply
  • Sales Assistant To Work Remotely
    Sales Assistant To Work Remotely
    2 days ago
    £2800–£3500 monthly
    Part-time
    Wembley

    Description Job Overview Join our dynamic team as a Remote Sales Assistant, dedicated to driving sales growth and delivering exceptional customer service across the UK. This exciting role offers the flexibility of remote work while engaging with a diverse range of clients and business partners. You will play a vital part in expanding our market presence by leveraging your negotiation skills, organizational abilities, and passion for sales. If you thrive in a fast-paced environment, excel at communication, and are eager to develop your career in B2B sales, this position is perfect for you! All roles are paid positions, emphasizing the value we place on your contributions from day one. Duties Engage with prospective clients and existing partners through calls, emails, and virtual meetings to promote our products and services Identify new sales opportunities within target markets by researching industry trends and client needs Negotiate terms and close deals effectively, ensuring mutual satisfaction for long-term relationships Manage your schedule efficiently to prioritize high-value prospects and follow-ups Maintain accurate records of client interactions, sales pipelines, and contractual agreements using IT tools Provide exceptional customer service by addressing inquiries promptly and professionally Collaborate with internal teams to ensure seamless delivery of products and services to clients Skills Strong negotiation skills with a proven ability to close sales effectively Excellent communication skills in English, both verbal and written Proficiency with IT systems, CRM software, and online communication platforms Valid driving license is preferred for occasional travel or client visits within the UK Exceptional time management and organizational skills to handle multiple accounts simultaneously Experience in B2B sales environments or customer service roles is highly desirable Ability to adapt quickly to new technologies and changing priorities This role offers an energetic environment where your proactive approach will be rewarded. We value clear communication, strategic thinking, and a passion for building lasting business relationships. Join us today to make an impact in the world of remote sales!

    Immediate start!
    No experience
    Easy apply
  • Secretary
    Secretary
    11 days ago
    Full-time
    London

    Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

    Immediate start!
    Easy apply
  • Bartender
    Bartender
    6 days ago
    £14–£16.5 hourly
    Full-time
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowledge on how to make classic and unique restaurant drinks, processing orders and cleaning bar supplies. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

    Immediate start!
    Easy apply
  • Sales Representative
    Sales Representative
    14 days ago
    Full-time
    London

    Self-Employed Business Sales Representative £35,000–£120,000 OTE | Commission Only | Uncapped Earnings Nationwide | Flexible Working | Business-to-Business Sales The Opportunity We are recruiting motivated, commercially minded Sales Representatives to generate new business across a portfolio of business services. This is a 100% commission-only, self-employed sales opportunity. There is no basic salary, hourly pay or guaranteed income. Earnings are generated entirely through successful qualifying sales, with uncapped commission and the potential to earn £35,000–£120,000 OTE per year for representatives who achieve the relevant sales performance. Our portfolio covers multiple business services, giving you access to a range of products and opportunities when speaking with business owners. Whether you have experience in field sales, business development, telecommunications, utilities or another target-driven environment, this is an opportunity to use your sales skills in a flexible, performance-based role. We provide product training, sales materials and ongoing support to help you identify opportunities, develop your pipeline and generate business. Earnings £35,000–£120,000 OTE per year | Uncapped commission This is a commission-only role. You earn commission on successful qualifying deals, with no fixed salary or guaranteed minimum earnings. Your earning potential depends on the number and value of deals you generate, the products you sell and the applicable commission rates. Our commission structure varies by product and will be explained before you begin selling each service. There is no ceiling on your commission earnings. Strong performers who consistently generate business have the opportunity to increase their income in line with their results. The advertised OTE represents potential earnings based on achieving the relevant sales performance. It is not a guaranteed income. What You'll Be Selling Our portfolio includes a range of services designed for small and medium-sized businesses. Websites and Digital Services Website design and digital services for businesses looking to improve their online presence and attract customers. AI Voice Agents AI-powered voice solutions for businesses looking to automate call handling, manage enquiries and improve customer communication. Business Energy Electricity and energy contract options for businesses looking to review their existing arrangements and explore alternative suppliers. Card Payment Processing Payment processing solutions for businesses looking to compare their current arrangements, transaction fees and available options. Business Broadband Broadband and connectivity services for businesses looking to review their current provider, costs and service requirements. Printed Branded Coffee Cups Custom-printed cups for cafés, coffee shops, takeaways and other businesses serving drinks. Business Loans and Funding Business finance introductions for companies exploring funding to support working capital, investment or expansion, subject to provider requirements and eligibility. Additional business services may be introduced as the portfolio develops. What You'll Be Doing • Identifying and approaching potential business customers., • Speaking directly with business owners and decision-makers., • Generating sales opportunities through face-to-face prospecting, telephone outreach and other suitable channels., • Identifying customer needs and matching them with relevant products., • Introducing services and explaining their benefits using approved sales materials., • Asking qualification questions and gathering the information needed to progress opportunities., • Booking appointments, arranging demonstrations and securing sales where appropriate., • Following up with prospective customers and progressing opportunities through the sales process., • Recording leads, customer details and sales activity accurately., • Working independently to develop your pipeline and generate new business., • Building professional relationships with customers and maintaining a consistent level of sales activity. Who We're Looking For We are particularly interested in people who are commercially minded, confident communicating with customers and motivated by performance-based earnings. Previous sales experience is advantageous, particularly in: • Door-to-door sales, • Field sales, • Direct sales, • Business-to-business sales, • Telecommunications and utilities, • Merchant services and card payments, • Business development, • Appointment setting and lead generation, • Recruitment and sales agency work, • Estate agency, • Other target-driven sales environments The industry you have sold in is less important than your ability to communicate confidently, identify opportunities and generate results. You should be: • Confident approaching new people and starting conversations., • Comfortable speaking with business owners and decision-makers., • Able to build rapport and identify customer needs., • Resilient when dealing with rejection., • Self-motivated and comfortable working independently., • Organised when recording leads and following up opportunities., • Professional in your communication., • Focused on results and willing to develop your sales skills. What We Provide We provide the resources and support needed to help you get started and develop your sales activity, including: • Product and service training., • Sales scripts, product guides and supporting materials., • Guidance on identifying and qualifying opportunities., • Access to a portfolio of business services., • Clear commission arrangements for the products you sell., • A process for submitting leads and progressing deals., • Ongoing support and guidance as you develop. You can focus on prospecting, building relationships and generating business while the relevant fulfilment and provider processes are handled through the appropriate channels. Working Arrangements This is a self-employed opportunity offering flexibility in how and where you generate business. You can work within your local area or identify suitable opportunities elsewhere in the UK, depending on the product and sales channel. The position may suit experienced field salespeople, independent sales agents, business developers and individuals looking to build an income through selling business services. You will manage your own working arrangements and be responsible for your own expenses unless otherwise agreed. Please note: This is a commission-only opportunity. There is no guaranteed salary, hourly rate, paid holiday or minimum level of earnings. Employment Details Job title: Self-Employed Business Sales Representative Job type: Self-employed, commission-only Earnings: £35,000–£120,000 OTE, with uncapped commission potential Location: Nationwide — United Kingdom Working arrangement: Flexible, field-based and other suitable sales channels Experience: Sales experience preferred Training: Product training and sales support provided Payment: Commission on successful qualifying deals, subject to the applicable product commission structure Applying If you are interested in the opportunity, get in touch with the following information: • Your name and location., • Your previous sales experience, if applicable., • The products or services you have sold., • Whether you have experience in field sales, telephone sales or business-to-business sales., • Your availability to get started. Successful applicants will be contacted to discuss the role, available products, commission arrangements and onboarding process. We are looking for people who are commercially minded, motivated to generate new business and ready to get started. If you're confident speaking to customers, comfortable working on commission and want your earnings to reflect your performance, we'd like to hear from you.

    Immediate start!
    Easy apply
  • Barber
    Barber
    1 month ago
    Part-time
    Harlington

    Primer Home Barber is an online booking platform connecting customers in Surrey with professional mobile barbers who provide haircuts in the customer’s home. How it works: • You create a professional profile with your photo, experience, services and examples of your work., • Customers can find your profile, view your portfolio and book an available time through our website., • All bookings and card payments are processed securely through the Primer Home Barber platform., • You receive the confirmed appointment details and travel to the customer’s address using your own transport or public transport., • You provide the selected service using your own professional barbering tools and equipment., • You keep 75% of the service payment, and the platform retains a 25% service fee., • Earnings are based on completed bookings. This is a self-employed opportunity and not a salaried position. What we are looking for: • Experienced and professional barbers, • Your own barbering tools and equipment, • Ability to travel to customers within Surrey, • Reliable, punctual and respectful service, • A smartphone and email address to manage bookings, • Clear photos or videos of your previous work, • Proof of identity and the right to work in the UK, • Public liability insurance is preferred All customer bookings and payments must remain on the platform. Barbers must not request cash payments or move customers outside Primer Home Barber. To apply, please provide your full name, postcode, telephone number, email address, availability, experience and portfolio photos or videos. Join Primer Home Barber and grow your client base while choosing the times you are available to work.

    Immediate start!
    Easy apply
1

Popular jobs searches in Richmond

Popular customer service online jobs locations