Supervisor - First Restaurant Group - London

The The One Tun in Farridgdon is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Plus we are closed on Sundays and Bank Holidays! Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

The Grafton Arms is seeking a dynamic and enthusiastic Bartender/Server to join our vibrant team. If you have a passion for hospitality, excellent customer service skills, and thrive in a fast-paced environment, we want to hear from you! As a Bartender/Server, you will be crucial in creating an inviting atmosphere for our guests, ensuring they have an exceptional experience. This role requires efficiency, strong time management, and a keen eye for detail. Key Responsibilities: • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and standards., • Engage with guests, take orders accurately, and ensure their satisfaction with food and drink service., • Maintain the cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere strictly to food safety regulations and responsible alcohol service practices., • Accurately manage cash transactions, including handling payments and providing change., • Collaborate effectively with kitchen staff to ensure timely food service., • Monitor inventory levels of beverages and supplies, reporting needs to management., • Uphold establishment policies regarding age restrictions for alcohol service. What We're Looking For: • Previous experience in a restaurant or bar setting is preferred, demonstrating familiarity with the hospitality industry., • Strong basic math skills for efficient cash handling., • Proven ability to manage time effectively and work efficiently in a busy environment while maintaining attention to detail., • A genuine passion for serving others and creating memorable experiences for guests., • Familiarity with food safety regulations is advantageous; comprehensive training will be provided. Working with Us: We value our team and offer a supportive work environment. Enjoy the benefit of being closed on Sundays and Bank Holidays, allowing for a better work-life balance! Both full-time and part-time opportunities are available. Benefits Include: • Company events, • Company pension, • Staff meals, • Employee discounts across our sister restaurants and bars, • Opportunities for great career prospects, • Referral program, • Annual and performance bonuses, • Staff recognition and regular rewards, • Wagestream access (early access to earned wages) Join The Grafton Arms and contribute to creating outstanding service and quality experiences for our guests!

Chef de Partie Position at The Waterway We are seeking a passionate and highly motivated Chef de Partie to join our team at The Waterway. About Us The Waterway has established itself as one of the best local pubs in Maida Vale and is part of the First Restaurant Group collections. Our menu focuses on delivering classic and modern European dishes using fresh ingredients. Benefits You Will Enjoy: - A 30% discount on your entire bill, including drinks, when dining at any of our restaurants, pubs, or rooms across the Group - A recommend-a-friend scheme - Staff recognition and incentives - Access to Wagestream - Exciting training opportunities - Meals during shifts, cash tips, and provided uniforms - 28 days of holiday Responsibilities of the Chef de Partie: - Manage a specific section of the kitchen and report to the Sous Chef - Prepare, cook, and present high-quality dishes within your section - Place orders, receive goods, and store them safely - Assist the Head Chef and Sous Chef in creating menu items, recipes, and developing new dishes - Prepare meat and fish - Help manage health and safety standards - Support food hygiene practices - Train and manage any Commis and Demi chefs, serving as a role model - Monitor portion control and waste management - Oversee the maintenance of kitchen and food safety standards Requirements: - A minimum of 2 years of experience as a Chef de Partie This is a full-time position with an immediate start available. Job Types: Full-time, Part-time, Permanent Salary: £14 - £15.00 per hour (based on experience)

Job Opportunity: Full-Time Waiter/Waitress at The Waterway The Waterway, a beautiful al fresco restaurant located in Maida Vale, is seeking full-time waiters and waitresses to join our team. Benefits of Working as a Waiter/Waitress: • Competitive salary based on experience, • Long-term career opportunities, • Meals during shifts, • Cash tips, • Training programs, • Referral bonuses, • Staff discounts, • Wagestream (access to earned wages), • Performance bonuses Requirements for Waiters/Waitresses: • Minimum of 2 years of experience in a waiter position, • Positive, can-do attitude, • Passionate about food, • Strong customer service orientation Responsibilities of Waiters/Waitresses: • Taking food and drink orders from customers and serving them appropriately, • Knowledge of the food and drinks menu, • Providing excellent customer service This is a full-time position with an immediate start. The role involves variable hours of 45-50 hours per week, including evenings and weekends. Salaries are dependent on experience, with rates up to £16 per hour. Job Types: Full-time, Permanent

We are currently looking for a self-motivated and committed individual to join our Food & Beverage team as a Food & Beverage Supervisor. To be considered for this opportunity, you will need a minimum of 1–2 years' experience in a similar role, preferably gained within a restaurant or hotel of a comparable standard. We are seeking someone with a warm and welcoming personality who thrives in a fast-paced environment and performs well under pressure. As a vital member of our Food & Beverage team, you will play an important role in ensuring our guests enjoy an exceptional and memorable dining experience. If you are passionate about hospitality and dedicated to delivering outstanding service, we would love to hear from you. Join our team at Vintry & Mercer Hotel and be part of something truly special.

General Manager – Emerald Hospitality Group (Central London) Emerald Hospitality Group is a collection of vibrant, design-led restaurants across London, delivering high-quality dining experiences with strong commercial performance. We are currently seeking a passionate and driven General Manager to lead one of our flagship venues. This is a key leadership role for a hands-on operator who thrives in a fast-paced environment and is committed to delivering excellence across guest experience, team development, and financial performance. What we offer £55,000 per year Weekly sales incentives Paid holiday allowance, with your birthday guaranteed off Staff meals on duty Ongoing training and career development across the group The opportunity to grow within an ambitious and expanding hospitality business The role Lead day-to-day operations of a high-volume, quality-driven restaurant Drive sales, profitability, and cost control across all areas of the business Build, develop, and inspire a strong front-of-house team Maintain exceptional service standards and guest experience Ensure full compliance with health & safety and operational procedures Work closely with senior leadership on performance and strategy What we’re looking for Proven experience as a General Manager or strong Deputy ready to step up A hands-on leader who leads from the front Strong understanding of P&L, labour control, and KPI management Passion for hospitality, food, and creating memorable guest experiences Resilient, energetic, and commercially driven Apply today to become part of Emerald Hospitality Group and take the next step in your leadership journey.

Exciting opportunities have arisen for an enthusiastic and self-motivated Supervisor to join the Novikov Italian Restaurant. Novikov Restaurant & Bar is located in Mayfair and it is one of the most popular and successful restaurants in Central London with two distinct restaurants and a stylish Lounge Bar. In return we will offer: • Highly competitive remuneration package, • “Refer a friend” bonus scheme, • “Holiday on your birthday” bonus scheme, • Discounts on dining in the restaurant, • Staff meals/coffees/teas are provided when working a shift, • Online and in-house training programs, • Opportunities to progress your career within Novikov Restaurant & Bar. We look forward to receiving your application. Supervisor - Full time Immediate start

Mour is an exciting new restaurant in Marylebone, offering a refined Mediterranean dining experience focused on seasonal ingredients, elegant simplicity, and warm, attentive service. It is a 60-cover restaurant, including 20-cover courtyard. We are looking for a passionate and driven experienced manager to join our team and play a key role from the very beginning. This is a unique opportunity for someone who wants to shape a new opening and build a strong team culture. Key responsibilities: • Support the General Manager in overseeing all daily operations, • Lead service with confidence, precision, and attention to detail, • Help establish and maintain high service standards from launch, • Train, develop, and inspire the front-of-house team, • Manage rotas, labour costs, and stock control, • Work closely with the kitchen to ensure smooth service flow, • Drive performance and contribute to building the business What we’re looking for: • Proven experience in a premium or Mediterranean-led restaurant, • Strong floor presence and leadership skills, • Passion for seasonal food and wine culture, • Excellent attention to detail and guest care, • Solid understanding of P&L and cost control, • A proactive mindset and enthusiasm for a new opening environment What we offer: • Salary: £42,000 - 45,000 per year, • 45 hours contract, • 28 days holiday, • Opportunity to be part of a new opening and shape the project, • A professional and supportive working environment If you are passionate about hospitality and want to be part of something from day one, we would love to hear from you. 👉 Apply now to join Mour.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Are you an experienced, driven, and passionate General Manager looking to lead a thriving pub? Whelans Pubs is seeking a hands-on leader who excels in fast-paced hospitality, is dedicated to delivering exceptional guest experiences, and committed to building high-performing teams. As General Manager, you will fully own your business, driving sales, profitability, and operational standards, while fostering a welcoming atmosphere for every guest. You'll be an energetic, visible leader, setting high standards and inspiring your team daily. Commercially aware and passionate about hospitality, you'll confidently make decisions and be motivated by creating pubs guests love to visit. Key Responsibilities • Leadership, • Lead, inspire, and develop your management and bar teams., • Recruit, train, and retain exceptional team members., • Create a positive, motivated, and accountable working culture., • Conduct regular team meetings, coaching sessions, and performance reviews., • Manage staffing levels and rotas in line with business needs., • Commercial Performance, • Take full responsibility for achieving weekly and monthly sales targets., • Drive wet sales, food sales, and overall profitability., • Maximise opportunities through events, entertainment, and seasonal promotions., • Monitor labour costs, GP margins, and controllable expenses., • Analyse business performance and implement action plans to improve results., • Customer Experience, • Deliver exceptional customer service standards every day., • Resolve customer complaints professionally and efficiently., • Build strong relationships with regular guests and the local community., • Maintain consistently high review scores across online platforms., • Operations, • Ensure the venue is presented to the highest standards at all times., • Maintain excellent cleanliness throughout both front and back of house areas., • Ensure full compliance with all company operating procedures., • Complete daily, weekly, and monthly compliance checks diligently., • Financial Control, • Manage cash handling procedures accurately., • Complete precise banking and financial reporting., • Control stock effectively through regular stock takes and ordering., • Investigate and minimise stock losses and wastage., • Maintain strong cost controls across all aspects of the business., • Compliance, • Ensure full compliance with: Licensing legislation, Health & Safety, Food Safety, Fire Safety, Employment legislation, Challenge 25 procedures, and Company policies., • Marketing & Business Development, • Drive local marketing initiatives to increase visibility., • Promote live sport, entertainment, and food offers., • Ensure social media channels are regularly updated with high-quality content., • Build relationships with local businesses, charities, and community groups., • Identify opportunities to increase footfall and revenue. What We’re Looking For • Essential, • Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar environment., • Strong leadership and people management skills., • Commercially focused with a proven track record of sales growth., • Excellent financial understanding, including labour and Gross Profit (GP) control., • Personal Licence holder (or willing to obtain one)., • Strong understanding of licensing and regulatory compliance., • Exceptional communication skills, both written and verbal., • Excellent organisational ability and attention to detail., • Flexible to work evenings, weekends, and bank holidays as required., • Desirable, • Experience managing food operations., • Experience delivering live entertainment and sporting events., • Cellar management knowledge., • First Aid qualification., • Level 2 Food Safety certification. Key Performance Indicators (KPIs) • Sales growth, • Profitability, • Labour percentage, • Gross Profit performance, • Stock variance, • Wage control, • Customer satisfaction, • Mystery visit results, • Audit compliance, • Team retention, • Employee engagement, • Online review scores, • Health & Safety compliance, • Licensing compliance What We Offer • Competitive salary, • Performance-related bonus scheme, • Clear career progression opportunities, • Ongoing training and professional development, • Company pension scheme, • Employee discounts, • Company social events, • Supportive Operations Team, • Recognition and reward programmes Our Values • People – Investing in our teams and creating opportunities for success., • Standards – Delivering excellence in everything we do., • Fun – Creating memorable experiences for our guests and our teams. If you’re ready to take ownership of a successful pub and build an exceptional business, we’d love to hear from you.

Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. We are seeking an exceptional General Manager who brings both talent and heart to the role. Someone who is energised by creating elevated dining experiences in breathtaking surroundings, and who understands how to turn moments into memories for our guests. Our ideal candidate is an accomplished, confident leader commercially astute, guest-obsessed, and committed to operational excellence. They empower and inspire their teams, foster a culture of accountability and growth, and bring a commanding yet approachable presence to the floor. We are looking for a leader to embrace this brand and bring their team on a journey to deliver fun, elevated and exciting hospitality. The Role: As General Manager, you'll be at the forefront of Juno's success, driving operational and commercial excellence, leading a passionate team, and ensuring every guest leaves with a story to tell. Our General Managers are pro-active, engaging and accountable leaders in their businesses. Taking full ownership for the daily running and forward planning of their venues, people and P&L's. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and commerciality in every aspect of their business. We Expect You To: Lead a large team in a fast-paced, premium venue, ensuring smooth and structured operations. Take full ownership – financials, people, compliance, and guest experience are yours to drive. Be disruptive – challenge the norm, ask questions, and push boundaries. Develop and empower your management team to lead with structure, confidence, and independence. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Be commercially courageous – making calculated decisions that drive success. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Who You'll Be: An accomplished leader with a track record of driving excellence in elevated, food-focused venues, combining operational expertise with a passion for warm, approachable hospitality. Someone with strong business acumen – confident in managing financials, budgets, and targets. Extensive experience managing relationships and operational interfaces within major developments with a strong understanding of how large, multi-stakeholder estates function as well as maintaining relationships with Landlord & local authorities. A people-first mentality – you care deeply about your team's growth and well-being, championing an inclusive culture. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Have curiosity and courage in spades – always questioning, improving, and innovating. Fun! Doesn't take themselves too seriously and understands that hospitality is all about personality & heart. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Great bonus potential Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Company awards and events Sickness & Compassionate Pay Trips award...Think Wine trips to Portugal and Ski Trips to France Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!