Tenant Liaison Officer
18 days ago
Harraby
Job Title: Tenant Liaison Officer Location: Cumbria Overview • We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement, • Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied, • viewings, property inspections, or similar customer facing roles. You’ll be engaging directly with residents at, • their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book, • installations. If you enjoy being out on the road, talking to people, and making a difference in your, • community, this could be a great fit for you. Duties • Appointment Booking, • Resident Engagement, • Internal Home Surveys, • CRM and Reporting, • Compliance and Safety, • Team Collaboration Requirements / Demonstrable Experience • Minimum 2 years of customer-facing experience, • Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions, • Full UK driving license, • A clean license is preferred, and the role involves regular travel within a defined area, • Access to a personal vehicle with business use insurance, • Essential for fieldwork (mileage allowance provided), • Clear DBS check (Disclosure and Barring Service), • Required due to the nature of working in residential homes, • Basic IT skills If you feel like you would be a good fit for this job please apply today