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  • Order Fulfilment & Customer Service Assistant Immediate start
    Order Fulfilment & Customer Service Assistant Immediate start
    13 days ago
    £26000–£27000 yearly
    Full-time
    Stanmore

    Fashion Jewellery Business | Immediate Start | Long-Term Position We are looking for a reliable, enthusiastic and responsible team member to join our small, friendly team at Gracee, with an immediate start. If you have a genuine interest in fashion and jewellery, enjoy working in a busy environment and take pride in providing excellent customer service, we would love to hear from you. Key Responsibilities • Process and fulfil daily B2B customer orders using our iPad system efficiently., • Answer customer telephone calls when required, communicating professionally and providing friendly, helpful customer service., • Handle customer returns, exchanges and replacements., • Keep the warehouse organised, sort incoming deliveries and monitor stock levels, reporting any shortages or low-stock items using our stock management system., • Work closely with a small, supportive team, maintaining high standards of accuracy and attention to detail., • Be willing to learn, take feedback on board and help with other day-to-day tasks when needed. Requirements • Fluent English, both spoken and written, is essential., • Basic Microsoft Excel skills are essential., • Reliable, responsible and well organised, with a positive and proactive attitude., • Confident in communicating with customers over the telephone and by email., • Able to work efficiently and accurately in a busy environment., • A good team player who is willing to learn, improve and develop within the role., • Previous experience in retail, order processing, warehouse or customer service is preferred but not essential. Full training will be provided. Working Hours • Monday to Friday, 9:00 am – 5:00 pm., • Weekends and Bank Holidays off. Location Based near Canons Park, Stanmore, with convenient access to public transport. What We Offer • A friendly and supportive working environment within a small team., • A stable, full-time, long-term position., • Training and opportunities to develop your skills and responsibilities., • An immediate start for the right candidate. If you are enthusiastic, dependable and looking for a long-term opportunity with a growing fashion jewellery business, we would love to hear from you!

    Immediate start!
    No experience
    Easy apply
  • Head Chef
    Head Chef
    1 month ago
    £47000–£55000 yearly
    Full-time
    London

    Purpose of the role To take responsibility for the day-to-day running of the kitchen, delivering consistently high-quality food while maintaining an organised, safe and commercially efficient operation. The Head Chef will lead and develop the kitchen team, manage preparation and service, control food costs and waste, and work closely with restaurant management to meet agreed standards and business targets. Key responsibilities 1. Kitchen operations and service • Lead the kitchen during preparation and service, taking an active role in cooking and managing the pass., • Plan daily preparation levels around bookings, expected trade and upcoming events., • Allocate duties clearly and ensure each section is ready before service., • Check dishes for taste, temperature, portion size and presentation before they leave the kitchen., • Maintain consistent standards through agreed recipes, preparation methods and plating specifications., • Communicate with front of house about availability, specials, dietary requests and service delays., • Resolve kitchen problems promptly and respond constructively to customer feedback. 2. Team leadership and staffing • Lead by example, creating a professional, respectful and accountable working environment., • Prepare kitchen rotas in line with anticipated trade and agreed labour budgets., • Organise effective cover for holidays, absence and busy service periods., • Train new starters and develop existing staff in cooking techniques, recipes, service standards and safe working practices., • Monitor performance, provide regular feedback and address concerns with management., • Support recruitment and identify training needs across the kitchen team., • Ensure opening, closing and handover duties are completed consistently. 3. Food costing, purchasing and stock control • Work to agreed food gross-profit, purchasing and waste targets., • Maintain accurate recipe costings, portion specifications and preparation yields., • Monitor ingredient price changes and flag their impact on dish profitability., • Place orders in line with forecast demand, available stock and approved budgets., • Check deliveries for quality, quantity and condition, resolving discrepancies with suppliers., • Maintain stock rotation, labelling and organised storage., • Complete regular stocktakes and investigate unusual usage or discrepancies., • Record and review waste, taking practical steps to reduce overproduction, spoilage and avoidable losses. 4. Menu development • Work with management to develop dishes and menus suited to the restaurant’s customers, concept and price points., • Balance creativity with profitability, kitchen capacity and speed of service., • Trial and cost new dishes before introduction., • Produce clear recipe cards, portion guides and presentation standards., • Train the team before menu changes go live., • Keep ingredient and allergen information up to date when recipes or suppliers change. 5. Food safety, hygiene and safe working • Take day-to-day responsibility for implementing the restaurant’s food-safety procedures., • Ensure staff follow agreed controls for storage, preparation, cooking, cooling, reheating and cleaning., • Maintain accurate food-safety records and ensure required checks are completed., • Manage allergen information and communication, including controls to reduce cross-contact., • Maintain cleaning schedules and verify that work areas, equipment and storage areas meet the restaurant’s standards., • Report equipment faults, safety hazards and maintenance requirements promptly., • Support inspections and audits, completing agreed corrective actions., • Ensure staff use equipment safely and follow the restaurant’s health and safety procedures. 6. Communication and accountability • Hold regular kitchen briefings and communicate priorities clearly., • Attend management meetings and report on food costs, waste, staffing and operational issues., • Agree purchasing, menu changes and staffing decisions within the authority set by management., • Work closely with front of house to improve service flow and the customer experience., • Maintain clear handovers so the kitchen operates consistently in the Head Chef’s absence. Person specification Essential • Proven experience leading a restaurant kitchen as a Head Chef, or as a Senior Sous Chef ready to take full responsibility., • Strong practical cooking skills and the ability to maintain consistent standards during busy services., • Experience managing, training and motivating a kitchen team., • Sound understanding of recipe costing, portion control, stock management and waste reduction., • Practical knowledge of food hygiene, allergen management and safe kitchen working., • Strong organisation, communication and problem-solving skills., • Ability to plan preparation, prioritise tasks and remain calm under pressure., • Willingness to work the agreed shift pattern, including evenings and weekends. Desirable • Experience in [insert cuisine or restaurant style]., • Relevant professional cookery qualifications or equivalent practical experience., • Level 3 Food Safety qualification, or willingness to complete suitable supervisory training., • Experience developing menus and maintaining recipe-costing systems., • Familiarity with digital ordering, stock-control or rota software., • Experience supporting food-safety inspections and internal audits.

    Easy apply
  • Social Media Intern
    Social Media Intern
    2 months ago
    £400–£900 monthly
    Part-time
    London

    Social Media Intern – Remote Are you a creative social media professional who knows how to turn good ideas into engaging content? Do you enjoy writing, filming, designing and finding new ways to build online communities? We are looking for an ambitious Social Media Intern to assist us in building our social media platforms. Tutor MC – is a growing innovative educational business. The role You will support the development and delivery of social media and marketing activity across the business. You will take responsibility for: Creating and scheduling content across LinkedIn, Instagram, TikTok and other platforms Supporting social media campaigns designed to grow audiences and engagement Helping develop marketing campaigns for services, events, programmes and product launches Creating written, visual and short-form video content Researching trends, competitors and new content opportunities Monitoring engagement and helping identify what content performs best What you need It is ESSENTIAL for the successful candidate to have: • A genuine interest in social media, marketing and content, • Strong written and verbal communication skills, • Good understanding of major social media platforms, • Creativity and willingness to generate new ideas, • Able to work without supervision, • Work from home experience, • Self-motivated, • Independent, • Ambitious Other DESIRABLE qualities/skills include: Experience using Canva or similar creative tools TikTok, Instagram Reels or short-form video experience Tutor MC is an equal opportunities employer

    No experience
    Easy apply
  • Sous Chef
    Sous Chef
    2 months ago
    £41000–£44000 yearly
    Full-time
    London

    About the role We are looking for a reliable, hands-on Sous Chef to help lead our kitchen team. Working closely with the Head Chef and restaurant management, you will help deliver consistently high-quality food, keep service running smoothly, and maintain excellent standards of cleanliness, organisation and food safety. You will lead by example, support and develop the kitchen team, and take charge of the kitchen when the Head Chef is absent. This role suits someone who takes pride in their cooking, communicates clearly and remains calm during busy service. Key responsibilities Food preparation and service Food quality: Prepare, cook and present dishes consistently, following agreed recipes, portion sizes and presentation standards. Service preparation: Organise mise en place and ensure each section is stocked and ready before service. Kitchen coordination: Oversee sections during service, manage ticket flow and check dishes before they leave the kitchen. Front-of-house communication: Work closely with the service team on order timings, dietary requirements, availability and customer feedback. Menu development: Support the Head Chef with specials, recipe development and improvements to preparation methods. Team leadership Shift leadership: Lead the kitchen in the Head Chef’s absence, allocating tasks and maintaining standards throughout the shift. Training: Support new and existing team members with recipes, equipment use, safe working practices and service expectations. Performance: Give clear direction and constructive feedback, addressing concerns promptly with the Head Chef or management. Teamwork: Promote a respectful, professional kitchen environment and help wherever needed during busy periods. Staffing: Assist with rotas and section allocation, helping match staffing levels to expected business demand. Stock and cost control Stock management: Monitor stock levels, support ordering and check deliveries for quality, quantity and condition. Storage and rotation: Ensure ingredients are stored correctly, labelled, dated and rotated to minimise spoilage. Portion control: Follow agreed yields and portion sizes to maintain consistency and protect food margins. Waste reduction: Keep preparation levels in line with expected trade, record waste and identify opportunities to reduce avoidable losses. Stocktakes: Assist with regular stock counts and report shortages, discrepancies or supplier issues. Food safety and kitchen standards Food safety: Follow the restaurant’s food safety procedures and ensure required checks and records are completed accurately. Allergen controls: Follow agreed allergen procedures, prevent cross-contact and never guess when responding to an allergen query. Cleaning: Maintain cleaning schedules and ensure workstations, equipment and storage areas are kept clean and organised. Safe working: Ensure equipment is used correctly and report faults, hazards or maintenance needs promptly. Opening and closing: Complete kitchen checks and handovers, leaving the kitchen safe and ready for the next shift. Essential skills and experience Kitchen experience: Previous experience as a Sous Chef, Junior Sous Chef or experienced Chef de Partie ready to take the next step. Cooking skills: Strong practical cooking ability and experience delivering consistent food during busy service. Leadership: Ability to organise a team, communicate expectations and support colleagues under pressure. Food safety knowledge: A sound understanding of food hygiene, safe storage and allergen management. Commercial awareness: Understanding of portion control, stock rotation and waste reduction. Reliability: Good timekeeping, attention to detail and a professional approach. Availability: Willingness to work the agreed shift pattern, including evenings and weekends. Desirable experience Similar restaurant background: Experience working with Mediterrenean or in a kitchen with similar service volumes. Qualifications: Relevant professional cookery and food safety qualifications. Kitchen administration: Experience with ordering, stocktaking, recipe costing or rota planning.

    Immediate start!
    Easy apply
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