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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you’ll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you’re vigilant with what’s not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc..). You will share when you learn from your day to day role with your peers by using these forums. What we’re looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders A credible track record of governance, reporting, improving the effectiveness of delivery, Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Analyst Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. Are you a proven data leader with the vision, judgement, and technical depth to shape high‑impact analytical strategy? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that influence strategic direction and drive information‑led decision‑making. In this role, you will play a defining part in steering analytical excellence, leading complex and high‑risk initiatives, and setting the agenda for some of the most strategically important areas of the business. Drawing on advanced technical expertise and sound decision‑making, you will design, build, and govern robust data solutions—elevating analytical capability across the organisation and ensuring complex business data is transformed into clear, actionable intelligence. On any given day, you’ll operate across strategic problem‑solving, technical leadership, innovation, and data governance. Your responsibilities will include: Data Extraction & Manipulation – Leading the delivery of highly complex, business‑critical data work with total autonomy, ensuring accuracy, resilience, and scalability. Collaboration & Solution Development – Partnering with senior stakeholders and cross‑functional teams to shape, influence, and deliver advanced data solutions, tools, and self‑service frameworks that enable smarter decision‑making. Insight Generation & Innovation – Proactively identifying opportunities across diverse data sources to generate strategic insights, whilst rapidly assessing, adopting, and championing emerging technologies to enhance analytical capability. Subject Matter Expertise & Representation – Acting as a recognised expert in key data domains, providing authoritative guidance, making informed decisions, and representing the strategic value of data across the wider business. Leadership & Team Culture – Supporting the wellbeing, cohesion, and performance of the team, driving positive cultural change, and ensuring smooth, consistent delivery through mentorship and technical guidance. Expertise in Data Analytics – Significant experience in senior data roles with a strong technical and analytical foundation, including advanced proficiency in coding, data transformation, and end‑to‑end solution design. Technical Excellence – Expert SQL capability and relational database knowledge are required, with strong proficiency in at least one additional programming language (e.g. Python, R) to independently deliver high‑risk technical work. Strategic Thinking & Problem‑Solving – A decisive, structured thinker able to solve complex technical and non‑technical challenges quickly, leveraging lateral thinking to influence senior stakeholders and shape business direction. Initiative, Ownership & Leadership – Demonstrated experience as a technical leader within a data team, with a proven ability to manage competing priorities, drive delivery at pace, and promote data best practices. Risk Awareness & Adaptability – Proven experience in identifying and managing data and process risk, coupled with resilience and adaptability in fast‑changing business environments. This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you’ll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) Manage relevant corporate filings to companies house and FCA as appropriate Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing With support from external counsel, maintain statutory books, including registers of members, directors and secretaries Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment Track record of strong stakeholder management and an ability to influence Excellent organisational and drafting skills and an eye for detail Strong communication skills A desire and ability to shape, lead and drive change, including supporting key stakeholders through change Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance Confidence in building new relationships and connections, both internally and externally An ability to work autonomously and effectively manage conflicting priorities Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available_. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

We are looking for a highly capable and commercially focused Commercial Manager to lead commercial performance across our clean water portfolio. This is a key role supporting the delivery of major capital schemes for the largest client in our business, so strong client management, internal stakeholder engagement and commercial leadership are essential. The successful candidate will bring strong NEC contract experience and practical knowledge of cleanwater projects. They will also be confident using CEMAR to manage contractual communications, Early Warnings, Compensation Events and associated records. This role will also play an important part in supporting and mentoring Apprentice and Assistant Quantity Surveyors, helping them develop their commercial capability and progress through their RICS development pathway. Key Responsibilities Commercial Leadership and Governance • Lead the commercial management of cleanwater capital projects from mobilisation through to final account., • Drive commercial performance across the project portfolio, with a focus on cost control, cash recovery, margin protection and risk management., • Manage core commercial processes, including:, • Cash forecasting, • Applications for Payment, • Compensation Events, • Target Cost Estimates/TCEs, • Work in Progress management, • Cost control and value management, • Risk and opportunity management, • Ensure commercial reporting is accurate, timely and aligned with both internal and client expectations., • Support weekly CVR reviews, providing clear commentary on performance, risks, opportunities and required actions., • Ensure strong commercial governance, audit trails and evidence are maintained across all projects. Contract and Change Management • Manage and interpret NEC3/NEC4 contract requirements, ensuring contractual compliance and protection of commercial entitlement., • Build, validate and submit TCEs, ensuring they are accurate, well evidenced and aligned to the scope, programme and contract., • Prepare, submit and manage Compensation Events, including robust cost build-ups, supporting evidence and programme impact where required., • Raise and manage Early Warnings in line with contractual timescales., • Use CEMAR to manage Early Warnings, Compensation Events, formal communications and contract administration., • Oversee change management, ensuring variations, scope changes and programme impacts are captured, evidenced and progressed., • Support procurement, subcontract management, tendering and final account processes where required., • Ensure project teams understand key contractual obligations, early warning requirements and change control processes. Financial Management and Reporting • Manage project cost, value, risk and margin performance across allocated schemes., • Own and support accurate cash forecasting, revenue recognition and cost reporting., • Prepare and manage Applications for Payment in line with contract requirements., • Monitor and manage WIP, ensuring aged balances are reviewed, challenged and progressed., • Track, validate and manage cost allocations, variations, change controls and project movements., • Ensure accurate billing, cost recovery and commercial audit readiness., • Provide clear commercial analysis to support operational, client and senior leadership reviews. Cleanwater Project Support • Apply practical understanding of Clean water networks, capital delivery processes and operational constraints., • Understand the commercial and operational drivers within Clean water capital delivery, including labour, plant, materials, subcontractors, access constraints, scope changes and programme movement., • Work closely with Operations, Delivery, Planning and Finance teams to ensure project costs, risks and changes are captured accurately., • Ensure commercial decisions reflect the technical, regulatory and client specific requirements of wastewater projects., • Support the review of project performance, identifying trends, risks and opportunities across the capital programme. Client and Stakeholder Management • Act as a key commercial interface for our largest client, building strong, professional and collaborative relationships., • Work closely with internal stakeholders across Operations, Delivery, Finance, Planning, Procurement and Senior Leadership., • Support commercial discussions, project reviews, negotiations and performance meetings with the client., • Provide confident, solution focused communication on commercial risks, opportunities and performance., • Challenge and influence internal teams where required to ensure commercial requirements are understood and delivered., • Balance a collaborative client relationship with the need to protect the business’s commercial position. Team Development and RICS Mentorship • Mentor Apprentice and Assistant Quantity Surveyors, supporting their technical, commercial and contractual development., • Provide guidance aligned to RICS best practice and professional development requirements., • Review and support junior team members with AFPs, CEs, TCEs, WIP reviews, reporting and contract administration., • Promote a culture of continuous improvement, commercial awareness and professional growth within the team., • Help develop the next generation of commercial talent within the business. Skills and Experience Required Essential • Proven experience as a Commercial Manager or Senior Quantity Surveyor within utilities, civil engineering, infrastructure, water industry., • Strong working knowledge of NEC contracts., • Practical understanding of cleanwater projects, wastewater networks or capital delivery environments., • Demonstrable experience building, validating and managing TCEs., • Experience managing Compensation Events, Early Warnings, Applications for Payment, cash forecasting and WIP., • CEMAR system experience for contract administration and formal communications., • Strong financial and commercial acumen, including cost control, forecasting, margin analysis and risk management., • Ability to interpret contract requirements and apply them practically within a project delivery environment., • Excellent stakeholder management skills, with the ability to engage confidently with internal teams, senior leaders and major clients., • Strong communication skills, with the confidence to challenge, influence and support at all levels., • High attention to detail, with the ability to produce accurate, well evidenced commercial submissions. Desirable • Degree qualified in Quantity Surveying, Commercial Management or a related construction discipline., • Experience mentoring Apprentice or Assistant Quantity Surveyors through their RICS development pathway., • Experience working with major regulated utility clients or long term framework agreements., • Strong Excel, reporting and commercial data analysis skills., • Experience supporting commercial process improvement or digital reporting improvements. Personal Attributes • Commercially astute and confident., • Proactive, organised and solutions focused., • Strong communicator who can build trust and influence at all levels., • Collaborative and approachable, while able to hold the commercial position when required., • Detail-focused, with strong governance and contract discipline., • Resilient under pressure and comfortable working in a fast paced environment., • Able to turn complex commercial and contractual issues into clear actions., • Passionate about developing others and supporting a strong commercial team. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer. We are an equal opportunities employer and welcome applications from under-represented members of the community Strictly no agencies please

Production Engineer (Rail) £50,000 - £60,000 + 33 Days Holiday + EV Car Scheme + Development + Company Benefits Derby Certain Advantage is hiring for a Production Engineer based in Derby. This role is on a permanent basis and is primarily site-based, supporting workshop and operational teams. Are you a Production Engineer or similar, with experience in Rail or Heavy Engineering, looking to play a hands-on role supporting Engineering and Production teams for the maintenance, overhaul, and modification of rolling stock, within a successful and dynamic business? Do you want to join a growing rail services business, where you’ll work closely with production teams to deliver safe, efficient engineering solutions and keep operations running smoothly? This is an excellent opportunity to join a business with a strong pipeline of work, where you’ll have real involvement in day-to-day engineering delivery, technical problem solving, and continuous improvement initiatives. The Company: We are working with a well-established, highly successful rail engineering services provider based in Derby, supporting passenger and freight operators across the UK. With an expanding pipeline of rolling stock maintenance, overhaul, and modification work, the business is strengthening its engineering support capability. The Role: This role is for a Production Engineer with a background in Rail or Heavy Engineering, supporting engineering delivery across freight and passenger vehicles. You will work closely with workshop and operational teams, providing technical support, producing engineering documentation, and ensuring work is delivered safely and efficiently in line with industry standards. Day to Day: • Provide engineering support for maintenance, overhaul, and modification of rolling stock, with a focus on bogies and associated systems, • Produce clear engineering work instructions, procedures, and technical documentation, • Respond to technical queries from workshop and production teams, offering practical solutions, • Raise and manage technical queries with customers, ensuring timely resolution, • Develop and maintain Bills of Materials (BOMs) for engineering activities, • Support fault finding and root cause analysis on rolling stock components, • Ensure all engineering work complies with rail standards and safety requirements, • Work closely with production teams to deliver safe, practical engineering solutions, • Liaise with suppliers, customers, and internal stakeholders to support delivery, • Manage part numbering and support ERP system updates, • Contribute to continuous improvement across production and engineering processes The Individual: • Experience supporting workshop or production environments, • Experience producing engineering documentation and work instructions, • Background in Rail, or Heavy Engineering / Production Benefits: • Employee Electric Car Scheme, • Cycle to Work Scheme, • Annual Salary Reviews & Pension Contributions, • Monthly Rewards & Recognition, • Long Service Awards & Gift Vouchers, • 33 Days Holiday (increasing with service), • Company Socials, • Career Development & Sponsored Training, • Free Eye Tests & Specs Vouchers, • Free On-site Parking, • Holiday Trading Scheme, • Employee Discount Platform (Retail, Gyms, Tech, Travel), • Employee Assistance Programme Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, HR, Business Support, IT and Engineering. If this job is not for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Experienced Administrative IT Assistant - Customer Connectivity – Major Accounts department Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation ALTEN Ltd is looking for an Experienced Administrative IT Assistant to join our Customer Connectivity – Major Accounts department in Derby, UK. This is a fantastic chance to be part of a fast-growing company with strong core values of Excellence, Accountability, Integrity, and Service. Your new role: As part of ALTEN UK’s continued commercial and operational growth, the Experienced IT Administrative Assistant role is responsible for supporting technical and project teams by managing the administrative and operational aspects of key customer IT accounts and systems. The position plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: • Administrative management of ALTEN customer IT accounts and access (authorisations, permissions, application policies, testing), • Day-to-day handling of service requests and incidents through ALTEN and customer systems, • Preparation, maintenance, and monitoring of reporting related to IT access and security policies, • Coordination with internal and external stakeholders to ensure timely delivery and closure of requests, • Provision of first-line IT support for identified customer IT accounts and systems, • Effective escalation of incidents in accordance with defined procedures, • Contribution to preventive maintenance and fault management activities, • Support of approved system upgrades and changes (planned and ad hoc), • Ensure compliance with ALTEN and customer ICT security policies and procedures, • Maintenance and reporting of hardware and software inventory, • Support of Business Continuity Planning activities, including equipment management and testing, • Completion of ad-hoc administrative and office support tasks as required Work Environment: The role operates within an international and multicultural environment, working closely with technical teams, project stakeholders, major customers, and external partners. Activities are delivered through a combination of on-site and remote support, within a geographically dispersed team. Experience required: • Strong customer service orientation, • Analytical mindset with effective problem-solving skills, • Excellent organisational skills and ability to manage priorities, • Ability to manage multiple tasks in a fast-paced operational environment, • Excellent written and verbal communication skills (fluent English), • Ability to work collaboratively within local and remote teams, • Good understanding of administrative processes and IT service administration, • High school qualification in administration or a related field, or equivalent professional experience, • 3 to 5 years’ experience in an administrative assistant or similar support role, preferably within an IT or services environment Career Development Opportunities The position offers development opportunities within IT support, service coordination, and operational management functions, aligned with ALTEN’s growth strategy and individual performance. What we offer: • Competitive basic salary accompanied by an attractive bonus based on your performance, • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance, • Pension scheme with company contributions up to 6%;, • A challenging position in a fast-growing company with a quick career development for its best talents, • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month We are proud to support the Armed Forces Covenant & actively encourage applications from members of the Armed Forces community, including veterans, reservists, service leavers, and military spouses/partners. We recognise the value of military skills and experience and are committed to ensuring that no applicant is unfairly disadvantaged during our recruitment and selection processes. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Operations Manager Derby | Manufacturing | Bespoke Furniture for the Care Sector Salary: £70,000 – £80,000 (depending on experience) + benefits About the Company A well-established and growing UK manufacturer specialising in the design and production of high-quality, bespoke furniture for the care sector is seeking an experienced Operations Manager. The business creates environments that are safe, durable, and fit for purpose, and continues to expand its operations in line with increasing demand. Role Overview This is a senior leadership position with responsibility across manufacturing, supply chain, customer service, and delivery. You will oversee overall operational performance, ensuring products are delivered to specification, on time, and within target margins. The role requires strong leadership, a continuous improvement mindset, and the ability to drive efficiency across all operational functions. Key Responsibilities • Lead both manufacturing sites to deliver products to specification, on time, and within gross profit targets, • Oversee production scheduling and capacity planning across a range of order types, • Drive quality, safety, and continuous improvement initiatives across all operations, • Monitor and reduce waste, rework, and downtime within manufacturing processes, • Oversee all delivery and installation operations, ensuring projects are executed in line with customer expectations, • Coordinate effectively with internal teams to ensure operational readiness, clear communication, and successful execution, • Ensure a high-performing and responsive customer service function, • Oversee order management from confirmation through to completion, • Implement effective escalation processes to protect and maintain customer relationships, • Ensure material availability and supplier performance support operational requirements, • Contribute to product development decisions from a manufacturability and cost perspective, • Strengthen supplier relationships and negotiate commercial terms where appropriate, • Report directly to senior leadership with clear, data-driven insights, • Own the operational budget and identify opportunities for cost efficiency, • Build and lead a high-performing, engaged team culture, • Lead and support cross-functional improvement initiatives as the business scales Requirements • Proven experience in an operations leadership role within a manufacturing or production environment, • Strong understanding and practical application of lean manufacturing principles, • Experience managing and improving OTIF (On Time In Full) performance, • Commercially minded with a strong focus on margin, cost control, and operational efficiency, • Solid understanding of end-to-end production, supply chain, and delivery operations, • An effective leader with the ability to engage, challenge, and develop teams, • Hands-on, proactive, and solutions-oriented approach, • Experience within bespoke or made-to-order manufacturing is advantageous Benefits • £70,000 – £80,000 depending on experience, • Car allowance, • Profit share bonus scheme, • Excellent, progressive working environment Why Apply? • Opportunity to play a key leadership role in a growing business, • Broad scope with full operational responsibility, • Collaborative environment with strong growth ambitions, • Work within a sector that delivers meaningful impact

Facilities Manager (Hard & Soft) Permanent, Full Time Location: Mobile role covering Derby and surrounding areas ISS Facilities is recruiting for an experienced Regional Facilities Manager to join our team supporting a high-profile government contract. As Facilities Manager, you will take full ownership of service delivery across your allocated regional sites. Managing both hard and soft FM services, you will ensure performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment. You will act as the key interface between the client and operational teams, ensuring we consistently demonstrate high standards, transparency, and compliance. Key Responsibilities • Oversee hard and soft FM service delivery across multiple sites, • Manage client relationships and proactively resolve service issues, • Ensure full compliance with statutory requirements and SFG20 maintenance standards, • Manage site-based teams including supervisors, engineers, and cleaners (where applicable), • Oversee subcontractor performance, compliance, and service quality, • Ensure accurate reporting and CAFM system (Maximo) updates, • Monitor KPIs, SLAs, and performance metrics, • Ensure all health & safety standards are met, including safe systems of work, • Maintain full ownership of operational performance across your portfolio About You • Proven experience in a Facilities Management role, • Strong understanding of both hard and soft FM services, • Experience managing client expectations in a complex contract environment, • Previous people management / line management experience, • IOSH Managing Safely qualification, • Understanding of statutory compliance requirements, • Working towards Level 3 or Level 4 qualification in Facilities Management This is an opportunity to manage a prestigious government contract, operating within a structured, high-expectation environment where professionalism and service excellence are critical. If you are an experienced Facilities Manager ready to take ownership of a regional portfolio and be the face of service delivery, we would love to hear from you. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Referral and Allocation Officer Salary: £24,880.99 a year Location: Derby County Hours per week: 37.5 Contract type: Fixed Term As a member of our Domestic Abuse Services you’ll be providing triage and administrative support to ensure the smooth delivery of our co-ordinated response to high risk domestic abuse services in Derbyshire. What you’ll do: • Act as the first point of contact for enquiries from customers, colleagues and partner agencies., • Process referrals and use risk assessment tools to assess suitability for the service., • Coordinate meetings, prepare agendas and notes, and manage resources., • Collate data, research and reports to support service development and commissioner reporting., • Maintain secure records, work within safeguarding and information-sharing standards, and build strong partnerships with agencies. Who you are: • A strong understanding of relationship abuse, including the dynamics, behaviours and risks involved., • Excellent communication and listening skills, with confidence to ask questions and clarify information., • Good literacy, numeracy and ICT skills, including confidence using case management systems and handling confidential information., • Strong organisational skills, with the ability to prioritise tasks and meet deadlines., • A collaborative, compassionate approach that values individuals and supports colleagues., • A full driving licence with the use of your own vehicle is essential., • DBS check required. Apply now! We may close this vacancy early if we receive a high volume of applications. #Derbyshire #DerbyCity #ReferralAndAllocations #DomesticAbuse #FixedTerm #GreatBenefits #JobsThatGiveBack Who we are A team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Glow is the catalyst for change in our community and our sector. We’re working to systematically impact the way our region and our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. This is the start of something great.

Location: Castle DoningtonSalary: Up to £34,000 basic + achievable uncapped bonus (OTE £45,000)Job Type: Full-time, PermanentAbout the RoleAt Buy It Direct, we are seeking a professional, customer-focused Gas Registered Installer to join our ‘Driven’ installation team based out of Castle Donington.You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers’ homes across the Midlands and Northern regions.This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.Key Responsibilities • Check vehicle, load, and planned route before departure, • Drive safely and efficiently (monitored via vehicle telematics), • Deliver, install, and test appliances in line with company workflows, • Install gas appliances in compliance with Gas Safe regulations, • Uninstall and remove old appliances, packaging, and returns, • Ensure all tracking and job information is accurately captured, • Provide excellent customer service and ensure customer satisfactionPerformance Measures, • You will be measured against key service and operational criteria:, • Successful delivery and installation, • Time taken to complete deliveries and installs, • Customer advocacy and satisfactionWhat We’re Looking For, • Gas Safe Registered (essential for installing gas appliances), • CKR1 (essential) HTR1 (ideal), • Previous experience installing white goods/kitchen appliances, • Full UK Driving Licence (max 6 points, no serious offences), • Strong communication and customer service skills, • Ability to work from plans and detailed instructionsWhat We Offer, • Competitive salary with realistic uncapped bonus earning potential, • Company van (not for personal use), fuel, and tools provided, • Structured routes and consistent workload, • Ongoing training and development, • Stable, long-term opportunity with a growing businessIf you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we’d love to hear from you.You may have experience of the following: Gas Engineer, Gas Installer, Domestic Gas Engineer, White Goods Installer, Appliance Installation Engineer, Gas Safe Engineer, Service & Installation Engineer, HVAC Installer, or Multi-Skilled Installation Engineer.REF-228 226

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. For more information, please click apply.