Trabajos customer service chat en BorehamwoodCrear alertas

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours over a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Are you an experienced Optical Assistant looking for the next step in your career? Would you like to work for a Platinum Employer with an 88% colleague satisfaction score & Accredited in the “Great Place to Work Scheme”? Would you like a role where you can use your optical experience to make a difference? Well, look no further! \n If you are you ready to take your skills on the road, as a Home Visits Optical Assistant at Specsavers, you can do just that. \n As a Home Visits Optical Assistant, you'll ensure the delivery of a high-quality professional service to patients in their own homes and in some care home settings. You will make sure every customer has a great experience with us. On a daily basis you will be carrying out clinics as well as delivering glasses to patients, so you must be able to work on your own initiative and be confident when dealing with customers. Our patients are pretty special, so we are looking for someone who is enthusiastic with a kind and friendly demeanour. \n We are seeking a highly motivated, friendly and reliable Optical Assistant to help support our customers and clinical team. We are looking for someone with current or recent optical experience and who is able to dispense at all levels, measure and fit. For us, it's about finding someone with the right attitude, personality and drive to work hard. To work within the London 8 Domiciliary Team, you need to be a real people person, have the ability to strike up a chat with pretty much anyone and be able to demonstrate this at interview, and also of course, be happy to work hard to help each and every one of our customers, as you will be responsible for delivering a professional service our patients. \n To be considered for this role, it is essential that you hold a full UK driving licence and have access to your own car full-time. \n Our Business \n In this role, you will be visiting our customers in their homes across NW2, NW4, NW7, NW9, NW10, HA3, HA8, HA7, HA9 & N3 postcode areas. Due to the travelling involved, we are only looking to consider candidates who live in one of these areas. \n Our Team \n We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who are ready and waiting to meet you. \n Our Cars \n You'll be provided with a car allowance of £3000 per annum. \n What's On Offer? \n As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: \n\n • Salary: up to £28,000 per annum dependent on experience\n, • £3000 Car allowance\n, • Welcome Bonus of up to £3000 (Ts & Cs apply)\n, • Bonus Scheme based on daily sales\n, • Full-time - Monday to Friday 9am-6pm (flexibility required)\n, • 28 days holiday (includes Bank Holidays)\n, • Enjoy an additional paid day off on your birthday to celebrate you!\n, • Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings\n, • WeCare - our employee support service to help you and your immediate family when you need it most\n\n What we're looking for? \n If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Home Visits Optical Assistant.These include: \n\n • Previous optical experience (at least 6 months' - 1 year), and you must be able to confidently dispense at all levels, measure and fit\n, • Must hold a full UK driving licence and be a confident driver and have access to a car full-time\n\n Find Out More \n If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. \n This includes: \n\n • Previous experience in a fast-paced customer facing environment \n, • Be confident using new systems as well as tablet and/or laptop \n\n Checked all the boxes? Now's the perfect time to apply! \n #LI-LH1

Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking. Mercier Consultancy MD is ex

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Wholesale Trade Operations Manager, you will join a team that leads with kindness, dreams big and takes action together. You'll support our Wholesale Trade team to process orders flawlessly, and improve the systems that serve our bricks-and-mortar and online retail partners. The role covers day-to-day support through our peak trading period, as well as preparing the team for growth in 2027. Reporting to: Location: Hybrid: 3-4 days in the office, depending on peak trading needs (November-December), and up to 5 days during special events Employment type: Full Time, Permanent This role leads Wholesale Trade Operations for Elizabeth Scarlett across the UK and USA, owning the end-to-end wholesale process and fulfilment budgets. You'll make order fulfilment more accurate, efficient and resilient by getting retailer requirements right the first time, from production through to our Third Party Logistics (3PL) partners. You'll also improve stock allocation and build KPI reporting on delivery performance. This hands-on role requires a solid understanding of wholesale logistics, including EDI, routing guides and retailer requirements. You'll lead the Trade Operations team (currently 2 people) and own wholesale trade relationships with our UK and US 3PLs and carriers. You'll work closely with the Operations Director, as well as the Production, Merchandising, Finance and Sales & Partnership teams. You'll set up Wholesale Operations for long-term success by developing the team, planning capacity and driving automation to support the growth planned for 2027 and beyond. • Own the end-to-end wholesale process for the UK and USA - ensuring the 3PL receive, process and dispatch orders on time, and that every invoice is issued., • Set and optimise order-processing workflows and Standard Operating Practices (SOPs) across retail partners, drop-ship programmes, distributor replenishment and special trade orders., • Support your team to troubleshoot order issues, and implement root-cause solutions to prevent recurrence., • Develop end-to-end OTIF reporting against wholesale customers' expectations, and identify the causes of delays and shortages., • Lead peak season planning, including volume forecasts, 3PL capacity and readiness checklists., • Build contingency playbooks for disruptions such as EDI failures, carrier issues, customs holds and retailer system outages., • Deliver cost reductions without compromising service, with a clear view of how operational decisions affect margins., • Lead your team to become experts in retailer routing guides, compliance manuals & vendor requirements, and build playbooks for key partners., • Ensure compliance across carrier selection, delivery appointments, labelling, packing slips & shipment documentation, and record and raise any non-compliances., • Work with Production to get retailer requirements right the first time at manufacture., • Own chargeback tracking and investigation, and eliminate root causes., • Through your team - manage wholesale returns (damaged goods claims, customer returns, end-of-season buybacks and bulk returns), coordinating authorisations and credits with Sales and Finance., • Track return reasons to identify patterns and issues, • Own wholesale relationships with our UK and US 3PL partners - holding them accountable to wholesale SLAs through weekly and monthly reviews of OTIF , case pack accuracy, pallet quality, ASN compliance, and cost per case., • Build escalation and exception processes to resolve fulfilment issues quickly and minimise retailer penalties. 1. Inventory & Stock Allocation • Own pool stock and Available to Sell (ATS) inventory at our UK and US wholesale 3PLs, managing the stock reserve model with the Logistics and Inventory Manager, • Improve allocation and stock reservation to speed up order processing, reduce errors, and give the Sales & Partnership team clarity on stock available to sell., • Manage allocation when stock is constrained, working with Planning, Production and Merchandising to align availability and replenishment with customer PO commitments. 1. Systems, EDI & Automation • Own EDI connections with trading partners to ensure order transmission, ASNs and invoices are reliable. You’ll monitor connections, elevate issues and support new set-ups., • Work with the Finance and Systems Website teams to integrate and troubleshoot NetSuite, Mintsoft WMS, ShipHero WMS and EDI platforms for wholesale workflows., • Identify and drive automation that improves speed and reduces manual effort., • Lead your team with clear priorities, and guide them in developing and balancing transactional, improvement and strategic workstreams., • Build, manage and develop the Trade Operations team, owning hiring and capacity planning as the channel grows., • Provide holiday and absence cover within the team, using this hands-on experience to drive improvements., • Develop relationships between the Operations, Sales & Partnership and Finance teams as well as 3PLs., • Stay current on wholesale logistics trends, best practice and technology. Typical Key Performance Indicators • OTIF delivery rate to wholesale customers, • Order accuracy and error-free order percentage, • Cost per case shipped and year-on-year cost reduction, • Chargeback value and reduction rate Experience • 4-6 years of experience across wholesale trade operations, Business to Business (B2B) retail, supply chain and 3PL operations in a fast-growing goods business., • Demonstrated hands-on experience in improving and implementing processes and systems from order to delivery, including WMS (e.g., Mintsoft, ShipHero ), ERP (e.g., NetSuite ) and integration platforms (e.g., Patchworks and SPS )., • 2-4 years of team-leadership experience, including leading teams under high pressure and prioritising competing needs. Must-have skills • The ability to roll-up your sleeves and get into the details of a process, while also stepping back to understand the bigger picture, purpose, conflicts and synergies to address., • Proven success in quickly embedding yourself in cross-functional teams, working with people at every level of experience and accountability., • Exceptional organisational skills, able to manage multiple tasks across different channels, delivery dates, and priorities., • Comfortable building rapport with both internal teams and external partners., • A problem-solving mindset, with the ability to identify issues early and take ownership of resolving them., • Proficiency in Excel/Google Sheets for order tracking, reporting, and data management., • Excellent written and verbal communication skills in English. Nice-to-have • Knowledge of US trade operations and US wholesalers such as Dillards, Nordstrom and Von Maur, • A background in fashion, accessories, lifestyle, or consumer goods., • Experience using generative AI tools (e.g., Claude / Chat GPT) to work more efficiently without devolving decision-making. Mindset • Proactive and accountable . You spot issues early, raise concerns, and take ownership of fixing them., • Service led . You genuinely care about delivering an excellent customer experience., • Commercially aware . You understand how operational excellence impacts customer retention and brand reputation., • In the details and above . You can work through a routing guide line by line in the morning, then step back and redesign the process that caused the issue in the afternoon. Values fit • Kind, collaborative, and reliable - someone that teams trust to get things done., • Calm under pressure and comfortable managing competing priorities., • Excited to work for a brand blending creativity, commerciality, and purpose. At three months, you've led the team through peak, OTIF reporting is live for UK and US partners and chargebacks are tracked with their root causes identified. At six months, the end to end order process is efficient and effective in delivering the customer-expected OTIFs, SOPs and retailer playbooks are in place for key partners, causes of chargebacks are addressed, and the team, systems and 3PL capacity are ready for future growth volumes. You’re probably not the right fit if… • You've run warehouse or 3PL operations but haven't worked with retailer compliance, routing guides or chargebacks., • You prefer to set strategy and delegate the detail. This role is hands-on, especially through peak., • You're looking for a mature, fully systemised operation rather than the chance to build one. Salary, bonus & benefits • 10% performance bonus, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection, life assurance & enhanced Pension contributions Flexibility and time • Immediate start, • Daily hours 0830-1700 with 1 hour lunch break (flexibility to start 0800-0930 if preferred), • Hybrid working (3-4 days in-office in Potters Bar), • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of the trade operation, with the autonomy to shape it as ES grows., • Direct contribution to our wildlife conservation mission., • Screening call with our Talent Acquisition Associate, • Interview with our Chief of Staff, • Final interview with our Operations Director, Chief of Staff and Wholesale Operations Manager Ready to join a purpose-driven brand and help us scale joy and conservation impact? #J-18808-Ljbffr

To assist in the provision of a high quality cleaning service within Council buildings.

We’re proud of our award-winning service, recognised with:. Supporting service improvements through our “Find it Clean, Keep it Clean” ethos. Someone approachable, professional, and customer focused.

Why this job matters Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. You'll engage with customers over the phone, offering support,

We're looking for a Part Time Sales Advisor to join our team in Potters Bar to: Build strong relationships with customers at the trade counter and over the phone Provide friendly, knowledgeable product advice and prepare quotations Identify opportunities to grow branch sales So, if you've got:

Where: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne, NE12 8ET Full time: Permanent Salary: £26,116 rising to £26. You know how to deal with customers but you're looking for something more exciting – a job that's going to challenge you. We'll train you to take incoming ca

Excellent customer service skills. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Technical Sales Advisor based in Greenford you'll be responsible for: Answering phones and provide product

Sunday - Thursday 14:00 - 22:00 -rotating Friday night 1 in 4.Sunday - Thursday 22:00 - 06:00 - rotating Friday night 1 in 4.You must be a qualified reach truck driver (in-house or external qualification) to apply for this role.

Deliver exceptional customer service. Job title: Customer Service advisor. Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.

We currently have a vacancy as a Mobile Cleaner in Central London.Tidy up those communal spaces, making them sparkle! Keep waste bins empty and ready for more by staying on top of them Give floors the full treatment—vacuum, sweep, and mop like a pro! Make sure supplies and materials are always sto

We're the UK's biggest home cleaning service. Because we match you with local customers, you'll also spend less time travelling.

Opportunities to work in a range of professional environments Support from a dedicated recruitment team We are looking for candidates who have previous cleaning experience within professional environments and take pride in delivering high standards of service.

You will be part of a team providing excellent service to customers through the onboarding stages of their application, or supporting relationship management customers in their day to day transactions. Use your knowledge to talk to customers about the range of products and services TSB can provide t

You will play a key role in ensuring our buildings are maintained to the highest standards, providing a responsive and professional cleaning service for both internal and external customers. Ability to communicate and work effectively with others to provide excellent customer and cleaning services.

Grafters Recruit require Warehouse operatives for our client in Harlow, to work on either day or Night shifts You will have to have previous experience in a warehouse environment and operating PPT & Reach Forklift.This role will require people who are physically fit as items a can be heavy.You w

All potential candidates should read through the following details of this job with care before making an application.Pay: £34,401 starting salary, rising to £38,631 once signed off as competent in the role.Hours of Work: 3 on, 3 off, working 12-hour rotating shifts including xrnqpay days and nigh

Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis.

Description The Role Ready to be the secret ingredient in a perfect holiday? Every week, thousands of families head to Butlins for an unforgettable break, and their journey truly begins the moment they step into their holiday home.As an Accommodation Cleaner, you

This is an excellent opportunity for an experienced Receptionist, Front of House professional, or Customer Service Administrator who enjoys working in a people-focused role and takes pride in delivering outstanding service. Ideally 2+ years' experience within a Reception, Front of House, Hospitality

Concept Resources is recruiting a reliable Cleaner to join a DWP site in Ormskirk.The role focuses on maintaining a clean, safe environment and following site cleaning procedures.You will perform general cleaning duties, empty waste, replenish consumables and ensure high standards of hygiene.DBS scr

Nando’s Group is seeking night shift Nandocas to close down and clean the restaurant, preparing it for the next day and ensuring PERi-PERi quality for guests.The role involves maintaining a clean, safe work station and adhering to strict safety and hygiene standards.Shifts run from 10:00pm to 3:00

You will collaborate with Sales, Pre-Sales, and Delivery teams to shape consulting and architecture initiatives, deliver compelling demonstrations, and articulate measurable business value to customer stakeholders across multiple domains. Kyndryl UK Limited is hiring a Customer Technology Advisor to

UK Get Proof of Employment History service.

You will generate sales, advise customers on product choices and food pairings, and support events and loyalty initiatives. Nicolas is a high street drinks retailer specialising in premium wines, beers and spirits, seeking a customer-focused sales assistant to join their UK stores.

We are recruiting a reliable Cleaner to work at a DWP site in Ormskirk.The role involves maintaining a clean, safe and presentable environment while following site cleaning and safety procedures.Vacuuming, sweeping and mopping floors.Cleaning and sanitising surfaces and touchpoints.Emptying bins and

We sort primark cleaner jobs with better pay, shorter commutes and sooner starts in mind.Explore your options and find your next move.