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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours, which will be scheduled as five 8-hour days within a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time, and transport options, prior to applying for this position. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.28 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.33 Sunday Evening Premium £2.56 Overtime rate Monday to Saturday (Day Shift) £16.60 Overtime rate Monday to Saturday (Evening Shift) £18.00 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat. Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking. In this role, you will provide exceptional custome

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're looking for a Senior Quality Assurance Engineer to join the Quality Assurance team at our head office in Bracknell, Berkshire. This is a senior, hands-on role with a particular focus on advancing test automation, improving software quality and supporting the development of other QA Engineers. If you're an experienced QA Engineer with strong test automation skills and a passion for improving quality and technical capability, we'd love to hear from you. We're seeking an experienced Senior Quality Assurance Engineer to strengthen the technical capability of our Quality Assurance team. Working closely with the Applications team, you'll lead the development of automated testing, remain hands-on across manual testing and defect investigation, and provide technical guidance and mentoring to other QA Engineers. This role is based at our head office in Bracknell, Berkshire. • Lead the development and expansion of automated testing, • Design, develop and maintain effective automated test suites, • Identify opportunities to increase automated test coverage and reduce repetitive manual testing, • Review and improve testing tools and approaches to increase efficiency and reliability, • Create and maintain comprehensive test plans and test cases, • Plan and coordinate testing activities in line with application and release requirements, • Perform manual, regression, usability and other appropriate forms of software testing, • Identify, document and track defects through to resolution, • Investigate software issues and work closely with the Applications team to support effective resolution, • Provide technical guidance and support to QA Engineers, • Coach and mentor colleagues in test automation, testing techniques and QA best practice, • Share technical knowledge and support the development of consistent testing standards across the team, • Help identify and implement improvements to QA processes and testing practices, • Work closely with the Applications team, Change Engineers, Product Managers and other colleagues to understand requirements and release schedules, • Track relevant testing metrics and use findings to drive improvements, • Keep up to date with developments in test automation, QA tools and testing methodologies, • Significant experience in software Quality Assurance or software testing, • Strong hands-on experience designing, developing and maintaining automated tests, • Strong knowledge of software QA methodologies, processes and testing practices, • Experience improving automated test coverage and identifying opportunities for further automation, • Strong analytical and problem-solving skills with experience investigating complex software defects, • Ability to coach, mentor and provide technical guidance to other QA Engineers, • Able to produce clear and comprehensive test plans, test cases and reports, • Strong communication and organisational skills, • Technical degree or relevant qualification, such as ISEB/ISTQB, • Experience with usability, performance or security testing, SQL databases or ISO standards would be advantageous Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece and Australia, our award-winning cloud technology powers mission-critical services for some of the world's biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We exist to make engagement easy, over any channel, anytime, anywhere. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow. #J-18808-Ljbffr

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're looking for a Senior Quality Assurance Engineer to join the Quality Assurance team at our head office in Bracknell, Berkshire. This is a senior, hands-on role with a particular focus on advancing test automation, improving software quality and supporting the development of other QA Engineers. If you're an experienced QA Engineer with strong test automation skills and a passion for improving quality and technical capability, we'd love to hear from you. We're seeking an experienced Senior Quality Assurance Engineer to strengthen the technical capability of our Quality Assurance team. Working closely with the Applications team, you'll lead the development of automated testing, remain hands-on across manual testing and defect investigation, and provide technical guidance and mentoring to other QA Engineers. This role is based at our head office in Bracknell, Berkshire. • Lead the development and expansion of automated testing, • Design, develop and maintain effective automated test suites, • Identify opportunities to increase automated test coverage and reduce repetitive manual testing, • Review and improve testing tools and approaches to increase efficiency and reliability, • Create and maintain comprehensive test plans and test cases, • Plan and coordinate testing activities in line with application and release requirements, • Perform manual, regression, usability and other appropriate forms of software testing, • Identify, document and track defects through to resolution, • Investigate software issues and work closely with the Applications team to support effective resolution, • Provide technical guidance and support to QA Engineers, • Coach and mentor colleagues in test automation, testing techniques and QA best practice, • Share technical knowledge and support the development of consistent testing standards across the team, • Help identify and implement improvements to QA processes and testing practices, • Work closely with the Applications team, Change Engineers, Product Managers and other colleagues to understand requirements and release schedules, • Track relevant testing metrics and use findings to drive improvements, • Keep up to date with developments in test automation, QA tools and testing methodologies, • Significant experience in software Quality Assurance or software testing, • Strong hands-on experience designing, developing and maintaining automated tests, • Strong knowledge of software QA methodologies, processes and testing practices, • Experience improving automated test coverage and identifying opportunities for further automation, • Strong analytical and problem-solving skills with experience investigating complex software defects, • Ability to coach, mentor and provide technical guidance to other QA Engineers, • Able to produce clear and comprehensive test plans, test cases and reports, • Strong communication and organisational skills, • Technical degree or relevant qualification, such as ISEB/ISTQB, • Experience with usability, performance or security testing, SQL databases or ISO standards would be advantageous Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece and Australia, our award-winning cloud technology powers mission-critical services for some of the world's biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We exist to make engagement easy, over any channel, anytime, anywhere. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow. #J-18808-Ljbffr

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a Software Engineer to join our team at our head office in Bracknell, Berkshire. If you enjoy building high-quality software, working collaboratively within a structured environment, and contributing to the delivery of mission-critical services, we’d love to hear from you. We’re seeking a capable and motivated Software Engineer to join one of our development teams, working on applications and services that support our global platform. You’ll be involved across the full software development lifecycle, from design and development through to testing, deployment, and ongoing maintenance. Working as part of a collaborative team, you will contribute to delivering reliable, well-structured, and maintainable software that meets customer requirements. This role would suit candidates with at least a year of commercial software development experience, who are looking to build on their skills within a professional and team-oriented environment. This role is based in our head office in Bracknell, Berkshire. • Develop applications and features to meet customer and project requirements, • Write clean, maintainable code using appropriate technologies (e.g. C#, TypeScript), • Contribute to design, specification, and refinement of development work, • Participate in testing activities to ensure functionality performs as expected across all scenarios, • Support the deployment of new releases and updates to live environments, • Ensure appropriate documentation is maintained and shared with relevant stakeholders, • Diagnose and resolve issues, including bug fixing and performance improvements, • Support the ongoing maintenance and enhancement of existing applications, • Contribute ideas to improve applications, processes, and overall platform capability, • Ensure code and solutions are aligned with internal standards and best practices, • Participate in team ceremonies such as planning, refinement, reviews, and retrospectives, • Collaborate with colleagues to deliver work to agreed timelines and quality standards, • Conduct code reviews, providing constructive feedback and suggestions for improvementSupport other team members where appropriate, • Deliver software that meets acceptance criteria and customer expectations, • Ensure development outputs are well-structured, reliable, and maintainable, • Work to agreed deadlines, supporting the timely delivery of releases, • Contribute to maintaining high standards of technical quality across the team, • Develop knowledge of tools, technologies, and best practices used within the team, • Apply feedback from peers and senior colleagues to improve performance, • Continuously build technical capability and contribute to team effectiveness, • Bachelor’s degree in Computer Science, Engineering, or a related subject, or equivalent experience, • At least one year of experience in software development in a commercial or similar environment, • Experience with programming languages such as C#, JavaScript, or TypeScript, • Familiarity with relational databases (e.g. Microsoft SQL Server, PostgreSQL), • Understanding of software development practices, including testing and version control, • Experience working with source control systems and CI pipelines, • Ability to write and test code to meet functional and non-functional requirements, • Strong problem-solving skills and logical thinking, • Clear communication skills, with the ability to explain technical concepts, • Ability to work effectively both independently and as part of a team Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece, and Australia, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more. We exist to make engagement easy – over any channel, anytime, anywhere. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow. #J-18808-Ljbffr

Content Guru is a leading provider of enterprise cloud Customer Experience (CX) and contact centre solutions, supporting organisations across the globe through innovative technology including Generative AI and our storm® platform. We are looking for an experienced Senior Software Engineer to join our Applications Engineering team at our Head Office in Bracknell, Berkshire. With a particular focus on AI-powered solutions, you will use your strong Python and wider software engineering experience to develop high-quality applications and services for our mission-critical communications platform. You will be an experienced Software Engineer with strong commercial Python experience and practical experience developing or delivering AI-powered solutions. You will have a strong understanding of software engineering principles, be comfortable solving complex technical problems and take pride in producing clean, maintainable and well-tested code. You will also be confident taking ownership of complex development work, contributing to technical decisions and supporting less experienced engineers. This role is based at our Bracknell, Berkshire Head Office. • Design, develop and maintain applications and services, with a particular focus on Python and AI-powered functionality., • Develop features to meet customer, project and non-functional requirements., • Write clean, maintainable and well-tested code., • Contribute to the design, specification and refinement of development work., • Participate in code reviews, testing, release and deployment activities., • Investigate technical issues and support the ongoing maintenance and improvement of applications., • Contribute to technical discussions and promote good software engineering practices., • Take ownership of complex development work and mentor less experienced engineers., • Keep up to date with developments in AI, Python and wider software engineering., • Strong commercial software development experience., • Significant experience using Python in a commercial environment., • Experience developing or delivering AI-powered solutions., • Strong understanding of software engineering principles and development best practice., • Experience with version control, testing and modern software development practices., • Strong problem-solving and analytical skills., • Clear communication skills and the ability to explain technical concepts., • Experience with technologies such as C#, JavaScript, TypeScript, SQL, containerisation or Kubernetes would be advantageous., • Experience of real-time voice applications would also be advantageous. Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece and Australia, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We exist to make engagement easy – over any channel, anytime, anywhere. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow. #J-18808-Ljbffr

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a highly organised and proactive Quality & Compliance Executive to join our team. If you have a strong eye for detail, enjoy coordinating processes across multiple teams, and are passionate about maintaining high standards of compliance and continuous improvement, we’d love to hear from you. What we are looking for... We’re seeking a motivated and collaborative professional to support the Group’s quality, environmental, security, and privacy certifications, alongside wider regulatory compliance requirements. You’ll play a key role in ensuring the business remains audit-ready at all times, supporting internal processes and helping maintain the standards that underpin our world-class services. The successful candidate will be confident working across departments, coordinating compliance activities, maintaining documentation, and supporting colleagues with training and awareness initiatives. This role is based in our head office in Bracknell, UK. • Establish and maintain the Group Compliance and Regulatory Calendar, • Coordinate compliance activities and ensure departments are aware of key requirements and deadlines, • Support the development, agreement, and documentation of company processes and procedures, • Track evidence and documentation to ensure ongoing compliance with internal and external standards, • Coordinate audits of key business processes and procedures, • Support colleagues in understanding and meeting information security, privacy, quality, and environmental requirements, • Coordinate and support the maintenance of ISO and other certifications (such as SOC2) including ISO 9001, ISO 14001, ISO 22301, ISO 27001, and PCI-DSS, • Liaise with external certification bodies and coordinate audit schedules, • Ensure the business remains prepared for any and all external audits, • Arrange and participate in certification review meetings, • Maintain clear and engaging communication across the business regarding audit readiness and compliance requirements, • Coordinate internal risk registers and risk meetings, • Proactively identify and elevate compliance risks to management, • Support the development of a culture of continuous improvement across the business, • Help implement pragmatic and effective processes that maintain compliance while supporting operational efficiency, • Coordinate training and awareness activities relating to quality, security, environmental, and privacy standards, • Work closely with the People team to ensure colleagues receive appropriate compliance-related training and updates, • Bachelor’s degree or equivalent professional experience, • Strong experience in a coordination or administration role, • Experience supporting or managing ISO certifications or similar and/or compliance frameworks, • Excellent organisational skills with the ability to manage competing priorities and deadlines, • Strong communication and interpersonal skills, • A proactive and detail-oriented approach to problem solving, • Good negotiation and influencing skills, • Strong Microsoft Office skills, • Experience in internal auditing, continuous improvement initiatives, or delivering training is desirable, • Experience within IT, telecoms, or technology environments is advantageous Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With offices in the UK, Germany, Japan, Greece, Australia, the Netherlands, Portugal, and the US our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more. We exist to make engagement easy – over any channel, anytime, anywhere. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow. #J-18808-Ljbffr

We are looking for an experienced Senior Software Engineer to join our Workforce Management (WFM) development team at our Head Office in Bracknell, Berkshire. With a particular focus on algorithmic, logical and mathematical development, you will use your strong software engineering experience to develop and enhance sophisticated applications and services within our mission-critical communications platform., • Design, develop and maintain applications and features, with a particular focus on algorithmic and mathematical functionality., • Write clean, well-structured and maintainable code, principally using C#., • Develop a strong understanding of existing algorithms, their parameters and key use cases., • Identify creative and logical approaches to improving and extending algorithms., • Contribute to the design, specification and refinement of development work., • Participate in code reviews, testing, deployment and documentation., • Work with customers and colleagues to understand requirements and explain algorithm behaviours., • Take ownership of complex development work and contribute to technical decision-making., • Support and mentor less experienced engineers where appropriate., • Continuously develop your technical knowledge and contribute to improvements across the team., • You will be an experienced Software Engineer who enjoys solving complex algorithmic and mathematical problems, with strong commercial experience working on systems containing significant algorithmic components., • You will have strong C# development skills, a solid understanding of software engineering principles and the ability to approach complex problems logically and creatively. You will also be confident taking ownership of complex development work, contributing to technical decisions and supporting less experienced engineers., • Strong commercial software development experience., • Strong experience using C# in a commercial environment., • Experience working on commercial systems with significant algorithmic or mathematical components., • Strong logical thinking, analytical and problem-solving skills., • Good understanding of software development practices including version control, CI and testing., • Ability to write and test code against both functional and non-functional requirements., • Clear communication skills and the ability to explain complex technical concepts., • Ability to work effectively both independently and as part of a team., • Experience with SQL, Python or TypeScript would be advantageous. Content Guru is a leading provider of enterprise cloud Customer Experience (CX) and contact centre solutions, supporting organisations across the globe through innovative technology including Generative AI and our storm platform., Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece and Australia, our award-winning cloud technology powers mission-critical services for some of the world's biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We exist to make engagement easy - over any channel, anytime, anywhere. #J-18808-Ljbffr

Join our Defence Services team in Farnborough as a customer-facing engineer delivering tactical communications systems and command-and-control software. You’ll work across multiple technical disciplines in an agile environment, helping implement mission-critical solutions for Defence customers in the UK and overseas. Deliver solutions to support critical decision‑making on the battlefield At Systematic, we deliver world‑leading command‑and‑control (C2) applications for managing complex operations within defence and security. Our C4I software solutions are in service with more than 50 countries worldwide. You will be part of our Defence Services organisation and work between our Farnborough office and customer sites. You will join a small team of customer‑focused technical experts, working to implement our C2 software (SitaWare) to support critical decision‑making in operational defence environments. This is a hands‑on technical delivery role with a strong focus on deploying, integrating, configuring, testing and supporting our solutions, while contributing to continuous improvement. Your key responsibilities may include: • Providing remote and on‑site support to customers, especially during military exercises, • Managing software installation, configuration and support in the customer’s C4I environments for use in tests, training, exercises and actual operations, • Managing setup and testing of integrations between C4I software products and coalition systems, sensors, effectors and communication systems, • Designing, implementing and supporting technical solutions, • Ensuring alignment, effective communication and coordination between stakeholders, • Supporting delivery of technical training to customers, administrators and users, • Providing level 1 and 2 support to customers on C4I software products, installation, integration with other software and equipment, and to end‑users, • Keeping up to date with software product roadmaps to maximise value for customers, • Providing support to ensure projects are delivered within the agreed scope and on time The role is based in Farnborough, Hampshire, UK, and entails domestic and occasional international travel to customer sites as well as visits to our company headquarters in Aarhus, Denmark. You should expect to spend ~50% of your time travelling and working at customer sites. We operate a hybrid working policy which allows for flexibility with some time spent working in the office and some at home. Technical capability and experience You have a strong technical background and ideally hold a bachelor’s or master’s degree in a mathematical, computer‑related, or other relevant discipline. Experience of working with military customers and knowledge of the defence C4I domain are advantageous. You have at least two years of experience in delivering software solutions within customer environments and your technical competences cover: • Experience with IT infrastructure and platforms such as Windows, Linux, Android‑based operating systems, Active Directory, database management systems, XMPP chat, • Experience in deploying software applications into cloud‑based and on‑premises environments, • Experience with containerised workloads (Docker, Kubernetes and Rancher), • Knowledge of administration and operation of military command information systems, tactical radio devices and radio networks, and ITIL (desirable), • Knowledge and experience of network management, • Experience of software fault‑finding and debugging As a Systematic employee in our UK office, you must have the right to work in the UK and meet the requirements for UK Security Check. Working at Systematic UK You’ll be joining a close knit team that delivers critical support and sustainment services for defence customers, working closely with both local colleagues and our global network. The team thrives on collaboration, tackles tough problems together, and brings a practical, solutions focused mindset to everything we do. At Systematic, people genuinely matter, and you’ll be part of a supportive environment where you can grow your expertise and contribute to work that has real purpose. Please note that you must have the right to live and work in the UK and meet the requirements for security checks commensurate with your role (UK SC minimum, DV preferred). Read morehere . Benefits – Systematic Farnborough • Stakeholder pension scheme operated by Scottish Widows, • Private healthcare for employee, extendable to cover family at a small extra cost, • Corporate discounts through our membership of ADS Group, • 25 days of holiday plus bank holidays, • Time off in lieu Never stop developing Systematic is uniquely people‑centric, truly international and proudly rooted in Denmark with more than 1,100 employees. Together, we write intelligent and innovative code to drive progress and improve lives. We develop IT solutions that make a real difference where it matters most. This is why we never stop developing. Here, there is room to be professional and personal. It is not just a place to work but a place to belong. Start your development here We will be assessing applications on an ongoing basis as we wish to welcome our new colleague as soon as possible. #J-18808-Ljbffr

Content Guru is a leading provider of enterprise cloud Customer Experience (CX) and contact centre solutions, supporting organisations across the globe through innovative technology including Generative AI and our storm® platform. We are looking for an experienced Senior Software Engineer to join our Workforce Management (WFM) development team at our Head Office in Bracknell, Berkshire. With a particular focus on algorithmic, logical and mathematical development, you will use your strong software engineering experience to develop and enhance sophisticated applications and services within our mission-critical communications platform. You will be an experienced Software Engineer who enjoys solving complex algorithmic and mathematical problems, with strong commercial experience working on systems containing significant algorithmic components. You will have strong C# development skills, a solid understanding of software engineering principles and the ability to approach complex problems logically and creatively. You will also be confident taking ownership of complex development work, contributing to technical decisions and supporting less experienced engineers. This role is based at our Bracknell, Berkshire Head Office. • Design, develop and maintain applications and features, with a particular focus on algorithmic and mathematical functionality., • Write clean, well-structured and maintainable code, principally using C#., • Develop a strong understanding of existing algorithms, their parameters and key use cases., • Identify creative and logical approaches to improving and extending algorithms., • Contribute to the design, specification and refinement of development work., • Participate in code reviews, testing, deployment and documentation., • Work with customers and colleagues to understand requirements and explain algorithm behaviours., • Take ownership of complex development work and contribute to technical decision-making., • Support and mentor less experienced engineers where appropriate., • Continuously develop your technical knowledge and contribute to improvements across the team., • Strong commercial software development experience., • Strong experience using C# in a commercial environment., • Experience working on commercial systems with significant algorithmic or mathematical components., • Strong logical thinking, analytical and problem-solving skills., • Good understanding of software development practices including version control, CI and testing., • Ability to write and test code against both functional and non-functional requirements., • Clear communication skills and the ability to explain complex technical concepts., • Ability to work effectively both independently and as part of a team., • Experience with SQL, Python or TypeScript would be advantageous. Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece and Australia, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We exist to make engagement easy – over any channel, anytime, anywhere. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow. #J-18808-Ljbffr

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a Software Engineer to join our team at our head office in Bracknell, Berkshire. If you enjoy building high-quality software, working collaboratively within a structured environment, and contributing to the delivery of mission‑critical services, we’d love to hear from you. What we are looking for… We’re seeking a capable and motivated Software Engineer to join one of our development teams, working on applications and services that support our global platform. You’ll be involved across the full software development lifecycle, from design and development through to testing, deployment, and ongoing maintenance. Working as part of a collaborative team, you will contribute to delivering reliable, well‑structured, and maintainable software that meets customer requirements. This role would suit candidates with at least a year of commercial software development experience, who are looking to build on their skills within a professional and team‑oriented environment. Location… This role is based in our head office in Bracknell, Berkshire. • Develop applications and features to meet customer and project requirements, • Write clean, maintainable code using appropriate technologies (e.g. C#, TypeScript), • Contribute to design, specification, and refinement of development work, • Participate in testing activities to ensure functionality performs as expected across all scenarios, • Support the deployment of new releases and updates to live environments, • Ensure appropriate documentation is maintained and shared with relevant stakeholders, • Diagnose and resolve issues, including bug fixing and performance improvements, • Support the ongoing maintenance and enhancement of existing applications, • Contribute ideas to improve applications, processes, and overall platform capability, • Ensure code and solutions are aligned with internal standards and best practices, • Participate in team ceremonies such as planning, refinement, reviews, and retrospectives, • Collaborate with colleagues to deliver work to agreed timelines and quality standards, • Conduct code reviews, providing constructive feedback and suggestions for improvement, • Support other team members where appropriate, • Deliver software that meets acceptance criteria and customer expectations, • Ensure development outputs are well‑structured, reliable, and maintainable, • Work to agreed deadlines, supporting the timely delivery of releases, • Contribute to maintaining high standards of technical quality across the team, • Develop knowledge of tools, technologies, and best practices used within the team, • Apply feedback from peers and senior colleagues to improve performance, • Continuously build technical capability and contribute to team effectiveness, • Bachelor’s degree in Computer Science, Engineering, or a related subject, or equivalent experience, • At least one year of experience in software development in a commercial or similar environment, • Experience with programming languages such as C#, JavaScript, or TypeScript, • Familiarity with relational databases (e.g. Microsoft SQL Server, PostgreSQL), • Understanding of software development practices, including testing and version control, • Experience working with source control systems and CI pipelines, • Ability to write and test code to meet functional and non-functional requirements, • Strong problem‑solving skills and logical thinking, • Clear communication skills, with the ability to explain technical concepts, • Ability to work effectively both independently and as part of a team Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece, and Australia, our award‑winning cloud technology powers mission‑critical services for some of the world’s biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more. We exist to make engagement easy – over any channel, anytime, anywhere. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow. #J-18808-Ljbffr

Sales Advisor – Frimley Store £14.00 per hour + uncapped discretionary bonus (earn up to £700 per month) – 30 hours per week – Thursday to Sunday. If you're passionate about fitness, love helping people, and thrive in a sales environment, this is your chance to join the UK's leading fitness equipment specialist. At Fitness Superstore, we don't just sell equipment, we help customers build their dream home gyms. What We Offer As a Sales Advisor, you'll enjoy a strong package from day one: • Uncapped discretionary bonus scheme, • Pension scheme, • 30-hour contract, • 21 days' paid holiday (pro-rata for part-time), • Personal use of in-store equipment after hours, • Generous staff discount (after probation), • Full product training and induction, • Free on-site parking, • A supportive, friendly team environment What You'll Be Doing You'll be the face of our Frimley store, delivering an exceptional experience for every customer: • Providing an outstanding in-store experience, • Selling premium fitness equipment in person, over the phone, and via Live Chat, • Understanding customer needs and recommending the right products, • Demonstrating equipment and explaining product features and apps, • Working closely with customer service and operations to ensure smooth solutions, • Bringing fresh ideas and creative thinking to the team, • Working 30 hours per week (Thurs to Sun, including all Bank Holidays) with overtime available What We're Looking For You'll succeed in this role if you bring: • A confident, proactive approach to a fast-paced environment, • At least 12 months of sales experience, • Strong upselling and cross-selling skills, • Motivation to hit targets and earn monthly bonuses, • A natural ability to connect with people and deliver great service, • Good numeracy and excellent communication skills Why Fitness Superstore Founded in 1994, we're the UK's No. 1 Fitness Equipment Specialist, with destination stores nationwide. Customers travel to us to try out our huge range of equipment, get expert advice, and design their perform home gyms. We're rated Excellent on Trustpilot, because we hire excellent people. If you're energetic, sales-driven, and passionate about fitness, we'd love to hear from you. JBRP1_UKTJ

Trainee Recruitment Consultant - Education Sector Reading £26,500 - £30,000 basic + uncapped commission Looking for your next step in recruitment? Or ready to switch sectors and find more purpose in your work? Join one of the UK's leading education recruitment agencies - and be part of something meaningful. We're expanding our Reading office and are looking for a driven, confident Trainee Recruitment Consultant to join our growing team. Whether you're already working in Education recruitment, or come from a sales, customer service or hospitality background, we'd love to hear from you - we offer full cross-sector training. Why join Academics? Every day, our nationwide teams provide teachers, teaching assistants, and support staff to over 1,000 Primary and Secondary schools . With demand for high-quality education staff growing rapidly, now is the perfect time to join our team. We've built one of the strongest brands in the sector, giving you a solid platform to succeed, backed by an experienced leadership team and a supportive culture. What you'll be doing: Developing strong relationships with new and existing schools Sourcing, interviewing, and placing education professionals Writing job adverts and managing candidate pipelines Arranging interviews and managing placements Negotiating contracts and delivering exceptional service to both clients and candidates What we're looking for: Experience in sales, customer service or hospitality Great relationship-building skills and commercial awareness A proactive, driven, and resilient mindset Someone who thrives in a fast-paced, people-focused environment What you'll get: A competitive base salary (£26.5k-£30k DOE) Uncapped commission Full training and career development support A friendly, supportive culture - no rigid KPIs or micromanagement A stable company with one of the lowest staff turnover rates in recruitment We pride ourselves on quality, transparency, and integrity - all schools and candidates are met face-to-face, and our safeguarding record is second to none. Ready to take the next step? Send your CV or get in touch with Craig Walker for a confidential chat - he's happy to tell you more about the role and what makes Academics a great place to work. Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy. TPBN1_UKTJ

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a strategic and commercially minded Senior Product Manager to lead the development of new products and enhancements across our portfolio. If you thrive in an Agile environment, enjoy balancing technical delivery with commercial priorities, and are passionate about shaping product strategy, we’d love to hear from you. What we are looking for… We’re seeking an experienced Product Manager with strong leadership capability and a collaborative approach to cross‑functional working. You’ll act as Product Owner within Agile development teams, steering product direction, prioritising backlogs, and guiding Product Managers in key decision‑making. You’ll work closely with Engineering, Sales, Solution Consultants, Project Management and Marketing teams to ensure our product developments align with business strategy, meet customer needs, and deliver commercial value. This role is based in our Bracknell, Berkshire head office. Travel within the UK and internationally will be required. • Fulfil the Product Owner role for product sprints, • Collate and refine backlog items, • Prioritise the product backlog in line with business objectives, • Make informed design decisions, • Ensure development teams deliver the work committed to at the end of each sprint, • Resolve conflicts in customer priorities and manage escalations effectively, • Ensure product changes are aligned with overall business strategy, • Make decisions that take commercial considerations into account, • Contribute to and maintain the quarterly product roadmap, • Drive strong customer uptake of new features and enhancements, • Provide product knowledge to Sales and Solution Consultants to assist with bids, • Share delivery timeframes with the Project Management team, • Liaise with Engineering to ensure the priority of bugs and enhancements is clearly understood, • Work with Marketing to ensure customers are kept up-to-date with product developments, • Deliver monthly webinars sharing product news, • Lead quarterly roadmap sessions, • Host quarterly user forums, • Hold ad hoc meetings with customers to share product vision and gather feedback, • Degree or equivalent experience, • A minimum of 3-5 years’ experience in Product Management, • Strong Agile experience, ideally as a Product Owner, • Contact centre experience desirable, • Knowledge of Agile processes (JIRA desirable), • Commercially aware with the ability to make balanced, informed decisions, • Strong communication, presentation and stakeholder management skills, • Detail-oriented with the ability to balance strategic thinking and hands‑on delivery Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal and the US, our award-winning cloud technology powers mission‑critical services for some of the world’s biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow. #J-18808-Ljbffr

Content Guruare thrilled hosting a Graduate Assessment Day here in our Bracknell Office on October 8th, searching for the highest calibre graduates to join our application engineering team as a Software Developer. Content Guruis a leadingprovider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience. From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organisations worldwide. We are looking for someone who is committed to deliver valuable applications and services to customers. You will ensure the software meets the agreed acceptance criteria and the team’s definition of done. From design, development, testing, deploying and maintaining up-to-date applications and services, you enable The Company to deliver mission-critical communications solutions for customers. This role is based in our office inBracknell. • Write code in appropriate languages, principally C#., • Design the architecture of new application components and achieve internal sign off for development specifications where required., • Work within an Agile team to develop back-end applications and features to meet customer/project requirements., • Thoroughly test new features or developments to make sure they perform the desired task correctly in all cases., • Work with Quality Assurance teams/processes to validate builds ready for launch., • Problem solve and fix bugs as discovered/reported., • Perform ongoing maintenance or upgrade of the platform as required, following internal change procedures at all times., • Peer review colleague’s work., • Share ideas and work on projects for improving applications, process or the wider platform., • Review projects/deployments and learn lessons to improve future performance., • Design and pilot prototype applications where required, • Stay up to date with software development trends and technological advancements. Learn and test new technologies, frameworks and languages as relevant., • Bachelors Degree in a STEM, Computer Science or related subject., • Good experience of developing commercial projects/applications in C#., • Good experience in SQL and using relational databases such as Microsoft SQL Server., • Experience in source control, in particular Git, • Experience working within an Agile environment, in particular Scrum, and applying supporting practices., • Knowledge and experience working to OWASP ASVS or equivalent application security standards., • Experience of .NET 5 or 6., • Experience of Javascript, Typescript and associated frameworks and libraries, in particular React.js., • Experience in developing containerising applications with Docker and using orchestration such as Kubernetes. Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS). Our mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution,storm®, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow. We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success. #J-18808-Ljbffr

Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions, • Ensure customers receive an easy, memorable, and valued service across all touchpoints, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value, • Troubleshoot issues live with customers, often in real-time over the phone, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries, • Provide emergency support out of hours on a rotational basis (after initial onboarding period), • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers, • Research and interpret application log files and user behaviour to help diagnose issues, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products, • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment), • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone, • Experience handling challenging conversations and confidently de-escalating frustrated customers, • The skillset to follow up with customers and deliver timely updates on tickets and casesExperience of working in a high-performing, busy team, • A logical approach, with good judgment to ensure the appropriate customer outcome, • Initiative to resolve customer issues and provide an exceptional service, • The ability to manage a varied workload, • A desire to increase your technical knowledge, • Willingness to contribute ideas, innovation and team spirit, • Experience or interest in the Care industry, • An inclination to keep up with developments in technology and social care, • Experience using Salesforce, Intercom and Jira, • An ambition to continuously grow and develop Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response. #J-18808-Ljbffr