Customer service chat jobs in LiverpoolCreate job alerts

£38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

We are looking for an experienced and proactive Lettings Manager to lead and drive a lettings function for a client of ours in Liverpool. This is a fast-paced role suited to someone who thrives in dynamic environments, adapts quickly to change, and enjoys working collaboratively across teams to deliver exceptional results.\n\nYou will be responsible for managing the end-to-end lettings process, leading and supporting the lettings team, and working closely with property management, operations, and company management to ensure a seamless customer experience.\n\nWorking hours: 9.00am to 6.00pm\n\nLocation: Liverpool, 5 days in the office\n\nSalary: £35,000 - £48,000 per annum (dependent on experience) + performance based bonus + benefits\n\nKey Responsibilities\n\n Manage and oversee the full lettings process from appraisal to move-in\n\n Lead, motivate, and develop the lettings team to achieve individual and branch targets\n\n Drive new business generation and maintain strong relationships with tenants\n\n Ensure compliance with all relevant lettings legislation and company procedures\n\n Monitor market trends and adjust pricing and strategies accordingly\n\n Support other departments during peak periods, demonstrating flexibility and teamwork\n\n Handle complex negotiations and resolve issues efficiently and professionally\n\n Maintain high standards of customer service for landlords and tenants\n\n Produce regular performance reports and contribute to business planning\n\nAbout You\n\n Proven experience as a Lettings Manager or Senior Negotiator in a fast-paced lettings environment\n\n Strong leadership skills with the ability to adapt quickly to changing priorities\n\n Agile, solutions-focused mindset with a willingness to support other teams when needed\n\n Excellent communication and negotiation skills\n\n Highly organised with strong attention to detail\n\n Confident working to targets and KPIs\n\n Good knowledge of UK lettings legislation\n\n * Full UK driving licence\n\nNext Steps:\n\nShortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible.\n\nWe will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat

About Esenda Esenda powers over £1.5bn of inbound and outbound payments annually, in the education space - from tuition and catering fees to supplier payments and payroll. We’re a revenue-generating startup with strong product-market fit, and we’re growing fast. Join us now and you’ll work on impactful features that directly shape our platform and make a real difference to our customers. What you’ll do • Design, build, and ship reliable backend services and APIs in Python (Flask) that power core product functionality., • Own features end-to-end: data modelling (Postgres), API design, testing, production rollout and ongoing improvements., • Help uphold strong engineering standards through thoughtful code reviews, testing discipline, clean architecture, and pragmatic decision-making., • Improve service reliability and operability: monitoring, alerting, logging, runbooks, and reducing on-call toil over time., • Work closely with the technical team to scope product ideas, focused on delivering customer-facing outcomes (not just “tickets”)., • Contribute to delivery practices: CI/CD improvements, incremental shipping, and maintaining a high-quality codebase., • You’ll join an on-call rotation (1 week in 4) compensation: paid as an extra £300 per on-call week. What we’re looking for • 5+ years experience building and operating production backend systems., • Strong experience with Python, and hands-on use of Flask (or similar frameworks)., • Solid understanding of Postgres (schemas, migrations, query performance, transactions)., • Experience designing and maintaining APIs (REST; event-driven experience is a plus)., • Comfortable shipping in cloud environments—ideally AWS—and working with modern CI/CD pipelines., • A strong quality mindset: you care about maintainability, security, reliability, and clear documentation. Bonus points for • Payments/fintech knowledge (reconciliation, idempotency, auditability, ledger concepts)., • Experience with distributed systems patterns (queues, background jobs, retries, rate limiting)., • Security experience (threat modelling, OWASP-style concerns, secure API design)., • Familiarity with Terraform. Why join us? • £60k salary + equity, • 40 days holiday (incl. bank holidays), • Pension scheme (3% employer contribution), • Fully remote, UK-based, with 3 in-person meetups per year, • A transparent, collaborative, and supportive culture Our stack (today) • Backend: Python, Flask, • Data: Postgres, • Cloud: AWS, • Edge: Cloudflare, • Infrastructure as Code: Terraform, • Delivery: CI/CD, automated testing, observability tooling How we work • Pragmatic, high-ownership teams with a bias to shipping, • Clear communication, strong collaboration, and continuous improvement, • Code reviews and sensible standards that keep quality high without slowing delivery Interview process • 30-min intro call (role fit, values, ways of working), • Practical exercise (small take-home or pairing session), • Technical interview (backend fundamentals, API design, production thinking), • Team chat + Q&A

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.34 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 37.5 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 7.5 hour shifts. This is subject to change at anytime and you will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £12.75 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.28 Sunday Evening Premium £2.51 Overtime rate Monday to Saturday (Day Shift) £15.94 Overtime rate Monday to Saturday (Evening Shift) £17.06 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.34 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 37.5 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 7.5 hour shifts. This is subject to change at anytime and you will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £12.75 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.28 Sunday Evening Premium £2.51 Overtime rate Monday to Saturday (Day Shift) £15.94 Overtime rate Monday to Saturday (Evening Shift) £17.06 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift 30-35 days holiday (pro rata) ~10% in-store discount ~ Pension scheme ~ Ongoing training ~ Enhanced family leave ~ Thinking of using AI to help with your application? Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Providing exceptional customer service while resolving more complex customer needs and requests across multiple communication channels, including chat, email and phone. Senior Customer Service Advisor. Execution of customer service requirements to resolve more complex, specific customer needs, and g

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: • 30 days paid annual leave (pro‑rata), rising with length of service, • Pension scheme, • Perkbox retail and online discounts, • Employee Assistance Programme (24/7 support line), • No commute and reduced environmental impact, • Real‑time support while working remotely, • Flexible working patterns to support work‑life, • Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms, • Provide accurate information, resolve queries and deliver high‑quality customer service, • Navigate multiple online systems to update customer records and manage cases, • Follow all call handling, data protection and quality assurance guidelines, • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions, • Escalate issues appropriately and follow required processes for complaints or safeguarding, • Work autonomously in a remote setting, maintaining productivity and service levels, • Attend mandatory training, coaching and performance feedback sessions, • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Employee of the Month' rewards and Long Service Awards'.

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. A passion for providing excellence in service and excelling as a team.

Employee of the Month' rewards and Long Service Awards'.

We design, manufacture, and sell lightweight, high-performance brake discs primarily for the automotive industry; especially premium, performance, and supercar manufacturers.About the Role We are looking for a reliable and hardworking Cleaner to join our team at a busy manufacturing site.The success

We require a person of high standards, elegance and integrity, with a passion for customer service.

Coordinate with contractors and service providers when required.

Binding/laminating and photocopying for internal customers. On request, organisation of internal lunches for internal / external customers. Death in Service: 6 x salary payable to beneficiaries.

In this role, you will play a vital part in investigating and resolving customer enquiries with compassion and a strong focus on ensuring customer satisfaction, primarily on the telephone. Respond to customer enquiries for UTS services, via telephone and email. Good ability to relate to customers wi

Presentable, proactive, and service-oriented attitude.

Nursery Practitioner / Nursery Assistant.If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Location:Liverpool, Merseyside.Worldwide Education, one of the UKs leading education supply agencies, is looking forenthusiasti

Senior Health Care Assistant - NightsWhen registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Position: Senior Health Care Assistant - Nights.Considering applying for this job

Discounts through the Blue Light Card, Health Service Discounts, and the Vivup app. Long service awards to celebrate your contribution.

Sound like your kind of job? Apply online today - interviews are ongoing Working here If youre not planning to use our free bus service, check your route before applying - Longford Forest, isnt easily reached by public transport: Plan Your Journey INDSPON Please note this vacancy may close at any ti

Discounts through the Blue Light Card, Health Service Discounts and the Vivup app. Long service awards to celebrate your contribution.

Every day will bring something new but your day to day role will involve – Covering the reception area, maintaining a priority for incoming calls at all times Take clear and concise messages Communicating all messages prompt

However, if you do not have experience, we provide full training and encourage candidates from all sectors to apply, for example: retail sales assistant, customer service, hairdressers/beauticians, receptionist, administrator, cleaners, warehouse workers and delivery drivers. However, if you do not

Polite and courteous to all staff and customers.

Discounts through the Blue Light Card, Health Service Discounts, and the Vivup app. Long service awards to celebrate your contribution.

Discounts through the Blue Light Card, Health Service Discounts and the Vivup app. Long service awards to celebrate your contribution.

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

Our client is a property management company based in E5, looking for a Receptionist / Administrator to join their team.This position is a front of house reception role which will also include providing administrative support to the property management team.Working hours are Monday-Thursday 9am-5.Dut

Key ResponsibilitiesWelcoming patients and providing a professional front-of-house experienceManaging patient enquiries via phone, email, and face-to-face communicationCoordinating appointments, clinic schedules, and patient flowUpdating and maintaining accurate patient records and internal systemsS

What Youll Do As a key member of the warehouse team, you will: Operate a Counterbalance Forklift Truck (FLT) safely and efficiently throughout the shift Load and unload vehicles , ensuring products are handled carefully and accurately Support day-to-day warehouse operations , including moving, st

LEAD INFORMATION Job Title: Hygiene Operative / Industrial Cleaner Site Location: Ellesmere Port, Cheshire Reporting To: Hygiene Supervisor / Shift Manager Role Purpose: Maintain high standards of cleanliness and hygiene across the production facility, ensuring compliance with health, safety, an