Trabajos customer service chat en SaleCrear alertas

Protection only Advisor An exciting opportunity for an experienced Protection only Advisor to join an award-winning Mortgage business in the Just Mortgages family. This principal is a busy business that has a huge opportunity for a Protection advisor to join the team, taking advantage of a healthy flow of Mortgage leads. • Self employed, • Business based in Manchester, • Remote set up, • Leads provided!, • Generous commission splits As a self-employed Protection Advisor at Just Mortgages you will enjoy: • Balanced workload, • Flexibility and independence, • Control over business decisions, • Experienced support, • Endless earning potential, • Personal growth opportunities and innovation, • Direct rewards for effort, • Work-life balance, • Free training, • Provide expert Protection advice to clients., • Assess clients' financial situations and recommend suitable protection products., • Build and maintain relationships with clients and lenders., • Stay updated on industry trends and regulations., • Experience of working with Mortgage leads, • Proven experience as an Advisor with a track record of successful client outcomes., • Strong communication and interpersonal skills, • Experience of Financial Services sales and understanding of compliance regulations APPLY TODAY! Feel free to reach out for a CONFIDENTIAL CHAT! Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website

NO AGENCIES Customer Experience Executive Job Type: Permanent - Office based, Manchester Salary: £35,000 + performance Related Bonus About us We are a passionate, purpose-driven organisation specialising in upskilling and supporting those who work directly with vulnerable children and adults in the children looked after and care sectors. Our mission is to empower care professionals with the skills, confidence, and knowledge to provide the highest quality of care—ultimately transforming the lives of those they support. By joining us, you will not only make a tangible impact within our business but also help improve the lives of vulnerable individuals who rely on skilled, compassionate care. The Role We are seeking a proactive, professional, and detail-oriented individual to join our Customer Experience team as a Customer Experience Officer. In this role, you will act as the first point of contact for clients and learners, ensuring their journey with us is seamless, supportive, and of the highest standard. You will handle client and learner queries, provide tailored training proposals, and support both online and face-to-face training administration. You will also play a key role in delivering demonstrations via zoom, updating stakeholders on product and service developments, escalating issues and suggestions, and maintaining the accuracy of our data systems. Additionally, you will identify opportunities to cross-sell and up-sell relevant training services and products to clients, enhancing the overall customer experience and contributing to business growth. Strong communication skills, excellent phone etiquette, and a solutions-focused mindset are essential. Key Responsibilities: Client & Learner Support • Respond promptly and professionally to client and learner issues via telephone, email & CRM tickets., • Provide clear, accurate information on training, services, and updates during all calls., • Prepare and deliver proposals tailored to client needs., • Develop and present proposals for face-to-face training sessions., • Act as a consistent point of contact for allocated client accounts, ensuring regular engagement and support., • Build and maintain strong, long-term relationships with clients to drive satisfaction, retention, and loyalty., • Monitor client activity, renewal dates, and contract performance, ensuring all commitments are fulfilled., • Identify opportunities to expand relationships through proactive communication, training insights, and solution recommendations., • Collaborate with internal teams to ensure a seamless client experience and timely delivery of agreed services., • Provide management with regular feedback and updates on client health, risks, and potential growth opportunities. Administration & Data Management • Support the smooth administration of face-to-face training, including scheduling, documentation, and coordination., • Maintain and cleanse databases to ensure accurate, up-to-date information., • Ensure all communications are professional, courteous, and solution-focused., • Keep stakeholders informed of updates during all interactions., • Identify opportunities to cross-sell and up-sell additional training or services., • Escalate issues, feedback, and ideas to management promptly and constructively. About You We’re looking for someone who: • Proven experience in customer service, client relations, or learner support roles., • Excellent listening, verbal, and written communication skills., • Strong phone etiquette with the ability to build rapport quickly., • Confident in delivering demonstrations and explaining proposals clearly., • Highly organised, detail-oriented, and accurate in record-keeping., • Ability to manage multiple tasks and priorities simultaneously., • Proactive, solution-focused, and confident in escalating issues and suggestions., • A collaborative team player with strong stakeholder engagement skills., • Commercial awareness with experience in cross-selling or up-selling., • Experienced and confident using CRM systems, email systems and live chat tools. Desirable Experience • Background in training, education, or care sectors., • Experience preparing and delivering proposals., • Familiarity with CRM or LMS systems for managing client and learner interactions., • Knowledge of regulatory and safeguarding requirements. What we offer • Supportive Team: Join a mission-driven, collaborative workplace where compassion and excellence are core values., • Meaningful Work: Play a vital role in supporting care professionals and enhancing learner and client experiences., • Central Location: Work in a comfortable, accessible city-centre office., • Competitive Package: £35,000 base salary, 33 days of paid holiday, plus Performance Related bonus., • Growth Opportunities: The chance to grow your skills in sales, client engagement, and customer experience.

The Company OXBO are working with a fast-growing cleantech technology business that is building the infrastructure for local, decentralised energy markets across the UK. Through its platform, the company connects energy generation and consumption via peer-to-peer networks — helping reduce carbon impact, improve transparency, and modernise how energy is delivered and consumed. They are now looking for a Customer Success Executive to join their Customer Operations function and play a key frontline role in delivering a high-quality, technology-led client experience. The Role This is not a traditional utilities service role - it’s a modern, platform-driven customer experience position within a tech-enabled environment. You will be responsible for handling client interactions across multiple channels (phone, email, chat, and ticketing systems), ensuring every touchpoint is professional, accurate, and solution-focused. Working closely with internal teams across Operations, Billing, and Technology, you’ll help ensure client issues are resolved efficiently and that communication remains clear and consistent throughout. You’ll also contribute to improving processes, identifying recurring issues, and supporting the continuous evolution of customer experience tools and workflows. Responsibilities • Manage inbound and outbound client enquiries across multiple channels, • Investigate and resolve client issues using a structured, root-cause approach, • Support onboarding journeys with clear and proactive communication, • Maintain accurate client records and interaction histories within CX platforms (e.g. Zendesk or similar), • Draft professional client communications including updates, billing notices, and issue resolutions, • Escalate complex cases with clear context and recommendations, • Collaborate with internal teams to ensure consistent and aligned client messaging, • Support compliance with relevant regulatory and complaint-handling standards, • Identify trends and recurring issues to support continuous service improvement Requirements • Experienced in a client-facing service role (1-3 years ideally), • Comfortable working across digital platforms, CRM, or ticketing systems, • A strong communicator - clear, empathetic, and confident across written and verbal channels, • Highly organised and able to manage multiple priorities in a fast-paced environment, • Curious and proactive, with a natural problem-solving mindset, • Comfortable in a scaling business where processes are evolving, • Tech-savvy and quick to learn new systems

Client Service Agent Location: Manchester (Hybrid - 2 days WFH) Up to £50,000 base TGRC has partnered with an innovative cleantech company developing technology infrastructure for local, decentralised energy markets, connecting energy generation directly with consumption. Step into a front-line role where client experience meets technology. You’ll own client interactions end-to-end, using modern CX platforms to deliver fast, accurate support while helping shape a smarter, more data-driven approach to customer service. Responsibilities: • Handle client enquiries across phone, email, live chat, and ticketing channels, ensuring a consistent, client-first experience at every touchpoint., • Resolve client issues promptly and thoroughly, taking a structured approach to understanding the root cause before working toward a solution., • Support client onboarding journeys by ensuring all communications are clear, proactive, and aligned with service expectations., • Maintain accurate client records and interaction histories within CX and operational platforms (including Zendesk), ensuring data integrity for reporting, automation, and audit purposes., • Draft and send client communications — including service updates, billing notifications, and issue resolution correspondence — in line with brand and regulatory standards., • Escalate unresolved or complex issues to the Customer Service & Comms Lead with clear context and recommended next steps., • Collaborate with Billing, Collections, and Operations teams to ensure consistent messaging across touchpoints, avoiding conflicting or unclear client communications., • Support compliance with Ofgem standards of conduct and complaint-handling requirements, embedding regulatory awareness into day-to-day client interactions., • Identify recurring client issues, log patterns, and feed insights back to the Customer Service & Comms Lead to support continuous improvement and product feedback loops. Your Profile: • 1–3 years in a client-facing/service role (tech, SaaS, fintech, or similar preferred), • Strong communication skills and a problem-solving mindset, • Comfortable using CRM/CX platforms, • Curious, proactive, and confident working in a fast-paced, scaling environment, • No prior energy experience required — just the ability to learn quickly and take ownership of the client experience.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 2+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Advantageous Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

As a Customer Service Agent, you will play a crucial role within our dedicated team working hard to provide great customer service to all our customers across the world, holidaymakers and business travellers alike from over 40 countries! Your job will be to help customers get their questions answere

We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. Join Quince as a Customer Experience Associate and deliver thoughtful, high-quality service across chat, email, phone, and social channels. Be

A leading airport services provider is seeking a detail-oriented Customer Service Agent for a hybrid role focused on email and chat support. Requirements include strong customer service skills and a willingness to learn. This position is a fantastic opportunity for those ready to enhance customer ex

A leading service provider in Manchester is seeking a Customer Service Agent focused on email and chat interactions. In this role, you will provide exceptional support to holidaymakers and business travelers across various platforms.

Summary £13.45- £14.45 per hour | 20 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist. What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you'll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. TPBN1_UKTJ

Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) £29,000 - £31,000 | Monday-Friday | 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities • Liaise with residents, Scheme Managers and the client to keep everyone informed * Support the delivery of social value / community engagement events * Collate customer satisfaction surveys and feedback * Monitor, log and help resolve resident complaints in a professional manner * Work closely with the Site/Project Manager to maintain a strong communication bridge * Support conflict resolution and de-escalate concerns on site where needed What We're Looking For • Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) * Strong customer service and communication skills * Confident handling sensitive conversations and complaints * Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West

Hotpoint UK Appliances part of Beko Europe, a global leading white goods manufacturer and proud recipient of the UK Top Employer award for the past six consecutive years, are presenting an exciting opportunity for a Depot Supervisor to join their satellite depot in Manchester. The successful Supervisor will control all aspects of the delivery function; to include the scheduling of deliveries, allocation of loads, monitoring of delivery performance, and maintenance of an efficient delivery service. You will play a vital role in achieving excellent customer satisfaction, managing customer queries, and taking prompt remedial action. We are looking for an effective team leader to support all Drivers, Drivers Mates, and Warehouse staff within the depot. This is a fantastic opportunity to contribute to and drive forward excellence within an already high-performing depot. If you are looking to take the next step in your career or have proven managerial experience within the Transport sector, and adopt a flexible, customer focused approach, then we want to hear from you! Requirements Previous team management experience within the Transport industry, ideally within a multi-drop environment. Knowledge of transport operations and industry legislation e.g., tachograph and drivers' hours. Transport Manager CPC is essential. Strong Health and Safety knowledge and awareness. (NEBSOH certification is desirable) IT literate with proficiency on Excel and Google based spreadsheets. Excellent organisation skills with the ability to multitask and prioritise to achieve results. Efficient problem-solving skills. Ability to work in a high-pressured, fast-moving environment. A dynamic nature with the willingness to be hands on. Clamp/forklift licence holder would be advantageous. Full UK Driving Licence. Benefits: A competitive salary of £36,468.00 depending on skills and experience. Hours of work: 5am - 2pm, 10:30am - 7:30pm & 12:30pm - 9:30pm. 4 weekly shift patterns, including 2 Saturdays per month. A local annual site bonus. Up to 30 days holiday per annum + bank holidays. Company pension scheme. Staff, family, and friends discount available on various company products.Interested? Then APPLY now for immediate consideration. Ready to join us? Apply today or contact us for an informal chat on (phone number removed)

Mobile Train Presentation Operative (Night Shifts) Northern Railway £13.57 per hour 6–9 Month Temporary Contract Night Shift Opportunity. Help Keep Northern’s Trains Clean, Safe, and Ready for Service The Role and About You As a Mobile Train Presentation Operative, you will play a key role in maintaining the cleanliness and presentation standards of Northern Railway’s fleet across multiple locations. This is a mobile position, requiring travel between sites, where you will primarily carry out deep interior cleaning of train carriages, with occasional exterior cleaning duties as required. You will ensure trains are thoroughly cleaned and prepared for daily passenger service. This role is essential in delivering a safe, comfortable, and hygienic environment for customers. This position offers a structured work pattern of 5 days on, 3 days off, operating on a Sunday to Saturday rota, with working hours from 9:45pm to 6:00am. This post is scheduled to begin from the 20th of April 2026. You will be working across key locations including: Manchester Piccadilly Station Manchester Victoria Rochdale Train Station Manchester Airport You should be reliable, self-motivated, and take pride in delivering high standards. You should be comfortable working night shifts, able to handle physical tasks, and capable of working both independently and as part of a team. Essential Requirements: Full, valid UK driving licence (held for a minimum of 2 years) Flexibility to travel between multiple work locations Ability to work night shifts on a rotating schedule Strong attention to detail and commitment to safety and cleanliness The Company You will be working with Northern Railway, a major UK train operating company providing vital rail services across the North of England. With a strong focus on customer experience, safety, and operational excellence, Northern plays a crucial role in keeping communities connected. As part of this team, your work will directly contribute to ensuring trains are presented to the highest standards, ready for passengers each day. Ready to Take the Next Step? If you are interested in this Mobile Train Presentation Operative position, please do one of the following: Hit the apply button Or email to express your interest and arrange an informal chat regarding the position Once your application is received, it will be reviewed promptly, and you will be contacted to discuss the role further. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Customer‑centric mindset with great communication skills (in‑person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you a confident communicator with a passion for helping people? We’re looking for a Property Specialist to join our team and provide expert support to landlords across the UK. This is an exciting opportunity in the property sector, offering flexible working, a 10-week structured training programme, and excellent employee benefits. While not essential, previous experience in property or housing would be advantageous. What you’ll do: Act as a first point of contact for landlords via phone, email, live chat, video calls, and online forums, providing clear, accurate, and solution-focused guidance. Log and maintain all interactions to ensure information is accurate and up to date. Meet and maintain high standards of performance, achieving KPIs such as call response times and customer satisfaction scores. Signpost landlords to additional resources, third-party services, or training where appropriate. Support landlords with queries on property management, tenancy processes, and legislation within the private rental sector.Additional Information: 4 days from home per week, with a centrally located office for the 5th day. 25 days, increasing to 26 after 3 years’ service, and 27 after 5 years. 4 times salary. Westfield Health. 10-week structured plan to support your development. 12-month fixed-term 37.5 per week between 8.30am – 5.30pm

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: * 30 days paid annual leave (pro‑rata), rising with length of service * Pension scheme * Perkbox retail and online discounts * Employee Assistance Programme (24/7 support line) * No commute and reduced environmental impact * Real‑time support while working remotely * Flexible working patterns to support work‑life * Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms • Provide accurate information, resolve queries and deliver high‑quality customer service • Navigate multiple online systems to update customer records and manage cases • Follow all call handling, data protection and quality assurance guidelines • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions • Escalate issues appropriately and follow required processes for complaints or safeguarding • Work autonomously in a remote setting, maintaining productivity and service levels • Attend mandatory training, coaching and performance feedback sessions • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a steppingstone into a career in technology, this could be your next move. Interested? Apply today

International Assessment Solutions Leader Permanent Milton Keynes, London or Manchester Offices £80,000 - £90,000 (Manchester) £83,000 - £93,500 (Milton Keynes / London) Hybrid - 2x days a week in the office *This role will involve international travel Introduction You will step into a role where your sales expertise truly shapes outcomes, opening doors across international education markets and allowing you to influence lasting improvements in educational systems. As you build relationships with global clients, you'll help create assessment solutions that genuinely make a difference. This is your chance to take ownership, make bold decisions and leave a mark in a growing, impactful organisation. Purpose of the role AQA Assessment Service Limited (ASL) is a sales arm of AQA and is responsible for taking AQA's leading assessment technology and consultancy services to national and international markets. In this role, you will drive ASL's international growth by identifying opportunities across academic and TVET (technical and vocational education and training) markets. You will combine your consultative sales skills with your understanding of assessment needs to shape bespoke solutions for governments, awarding bodies and large organisations. You'll play a pivotal role in demonstrating how ASL's assessment technology and services can transform education systems and support learners around the world. Key responsibilities Building and managing a pipeline of opportunities across key regions, including Asia and Africa, with a focus on K-12 and TVET assessment. Leading consultative sales engagements that help clients identify their needs, explore assessment reform options and adopt solutions that support meaningful educational improvement. Designing, shaping and presenting proposals, including service methodologies and commercial structures that align with ASL's quality standards and customer requirements. Delivering product demonstrations for GradeMaker, e-Marker and related assessment technologies to showcase ASL's capabilities and influence buying decisions. Preparing and contributing to bids, tenders and strategic proposals, working collaboratively with product, delivery, finance and marketing teams. What we are looking for Experience designing, selling or delivering educational assessment, consultancy or education solutions. Excellent communication and influencing skills, with confidence engaging senior stakeholders internationally. A proactive, strategic mindset that helps you spot opportunities, shape conversations and progress deals effectively. Experience working with international clients, particularly governments, awarding bodies or donor-funded programmes. The ability to manage complex sales processes with a commercial mindset and a focus on long-term relationships. What's in it for you The opportunity to influence major education reform at a global scale through meaningful, high-impact work. A chance to shape a role with autonomy, creativity and visibility across ASL's international operations. The chance to help define ASL's international footprint as part of a growing and highly motivated team. 25 days' annual leave, rising to 30 with service, plus bank holidays and extra closure days at Christmas A 35-hour working week with flexible working arrangements Excellent contributory pension scheme (6%-11.5% depending on your contribution) Life assurance, BUPA PMI, and health cash plan Enhanced maternity and paternity schemes Diversity and inclusion statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Application process Please submit your CV and cover letter by midnight on Wed 6th May. The interview process will include two stages, with interviews expected to take place across weeks commencing 11th May (first stage) and 25th May (final stages). Contact and further information If you've got questions about the role or just want to get a feel for what it's like to work at AQA, we'd love to hear from you. Feel free to reach out to one of our recruitment team for an informal chat. We're looking forward to hearing from you. TPBN1_UKTJ

Fire Alarm Engineer £35,000 - £42,000 OTE + Benefits Looking for a role where you're valued, supported, and given the tools to do the job properly? This is an opportunity to join a well-established and growing organisation that genuinely invests in its engineers and prioritises long-term career stability. We're seeking an experienced Fire Alarm Engineer who takes real pride in their work, delivers high standards on every job, and understands the importance of great customer relationships. What's on Offer Realistic OTE around £45,000 Structured, localised patch to support work-life balance 22 days annual leave + bank holidays Company vehicle Pension with employer contribution All tools, PPE, uniform and ongoing training provided Paid travel scheme Access to a flexible benefits and discounts platform Wellbeing support and recognition programmes The Role Service, maintain and install fire alarm systems across your designated area Deliver a high level of customer service, building strong client relationships Plan and manage your workload effectively to meet deadlines Accurately complete service reports and documentation Identify faults, non-compliances and system issues, providing clear feedback Maintain a strong focus on health & safety at all times Work closely with colleagues and wider teams to ensure smooth operations Strive for first-time fixes wherever possible What We're Looking For Solid background working with fire alarm systems Relevant industry training (FIA or equivalent advantageous) Comfortable using handheld tech / job management systems Good understanding of health & safety best practice Ability to work at height and handle equipment when required Strong customer-facing skills and communication Self-motivated with a proactive attitude Full UK driving licence This is a great opportunity for an engineer who wants more than just a job - somewhere you can build a long-term career, be recognised for your work, and operate within a genuinely supportive environment. If you're interested, apply now or get in touch for a confidential chat. INDAV TPBN1_UKTJ

Fire Alarm Engineer £35,000 - £42,000 OTE + Benefits Looking for a role where you're valued, supported, and given the tools to do the job properly? This is an opportunity to join a well-established and growing organisation that genuinely invests in its engineers and prioritises long-term career stability. We're seeking an experienced Fire Alarm Engineer who takes real pride in their work, delivers high standards on every job, and understands the importance of great customer relationships. What's on Offer Realistic OTE around £45,000 Structured, localised patch to support work-life balance 22 days annual leave + bank holidays Company vehicle Pension with employer contribution All tools, PPE, uniform and ongoing training provided Paid travel scheme Access to a flexible benefits and discounts platform Wellbeing support and recognition programmes The Role Service, maintain and install fire alarm systems across your designated area Deliver a high level of customer service, building strong client relationships Plan and manage your workload effectively to meet deadlines Accurately complete service reports and documentation Identify faults, non-compliances and system issues, providing clear feedback Maintain a strong focus on health & safety at all times Work closely with colleagues and wider teams to ensure smooth operations Strive for first-time fixes wherever possible What We're Looking For Solid background working with fire alarm systems Relevant industry training (FIA or equivalent advantageous) Comfortable using handheld tech / job management systems Good understanding of health & safety best practice Ability to work at height and handle equipment when required Strong customer-facing skills and communication Self-motivated with a proactive attitude Full UK driving licence This is a great opportunity for an engineer who wants more than just a job - somewhere you can build a long-term career, be recognised for your work, and operate within a genuinely supportive environment. If you're interested, apply now or get in touch for a confidential chat. INDAV

Account Executive - Manchester (Full-Time) Looking to build a career in sales where you're trusted, trained, and actually given the chance to earn? This is a role where you'll be the face of the business - building relationships, advising clients, and turning conversations into long-term accounts. You'll be joining a growing team where you're given the tools, training, and autonomy to run your desk like your own business. What you'll be doing: Prospecting new clients (calls, emails, LinkedIn, etc.) Managing and growing a customer base across the UK (data provided but new business and lead gen will be a focus) Building strong relationships and providing expert advice on technology solutions Creating and managing your own sales pipeline Delivering a high level of service from first conversation through to account managementWhat they're looking for: Self-motivated with a positive, can-do attitude Strong communication and organisation skills Ambitious, authentic, and quick-thinking Comfortable speaking to new people and building rapport No experience required - full training provided (Degree or strong A-Levels preferred and sales experience is helpful but not essential)Why it's worth a chat: Clear progression into Account Management / senior roles Strong training across sales, product, and soft skills Real earning potential as you build your accounts A supportive but competitive team environmentAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Discounts through the Blue Light Card, Health Service Discounts and the Vivup app. Long service awards to celebrate your contribution.

Employee of the Month' rewards and Long Service Awards'.

Discounts through the Blue Light Card, Health Service Discounts and the Vivup app. Long service awards to celebrate your contribution.

Employee of the Month' rewards and Long Service Awards'.

Long service awards to celebrate your contribution. Discounts through the Blue Light Card, Health Service Discounts and the Vivup app.

All Care (GB) Limited — Making Every Visit Matter.At All Care (GB) Limited, we believe exceptional care starts with kindness, compassion, and genuine human connection.Our carers don’t just provide support — they brighten days, build trust, and empower people to live independently in the comfor

Customer service and telephony. As a Customer Support Advisor, you’ll support customers with their everyday banking. A genuine passion for helping people and delivering great service.

Package Description: Bank Driver/Receptionist Norfolk and Waveney The RoleExpress new ideas, take initiative and save lives.Others talk about being brave, at IC24, were made that way.From providing high q

Responsibilities: * Managing the mail room, including sorting and distributing post * Receiving and handling deliveries * Ordering and maintaining stock of beverages and office supplies * Supporting basic office equipment upkeep * Ensuring meeting rooms are clean, tidy, and well-prepared for use * A

Package Description: Receptionist / Driver Broomfield Chelmsford - Out of Hours / Weekends and Night ShiftsMust hold a full, clean, manual UK driving license.The RoleExpress innovative ideas, take initiative and s

Package Description: The RoleExpress new ideas, take initiative and save lives.Others talk about being brave, at IC24, were made that way.From providing high quality integrated urgent care for over six million people, to thinking of innovative

French-Speaking Customer Service AdvisorSalary: £27,300 per annum Hours: 37.

Service AdvisorFranchised Motor Dealership - RochfordOur client is looking for a driven experienced Service Advisor to join their prestige aftersales department. Salary: Basic of £30,000OTE: £45,000+<