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Join Our Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you. The Details You’ll Want to Know Start Date: 15th June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week Shifts between 6:00 am and 18:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment About the Financial Crime & Fraud Team Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society. Fraud Investigators play a vital role in achieving this mission. What You’ll Be Doing • Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls, • Probing for additional information where required, • Investigating claims with empathy, accuracy, and attention to detail, • Making decisions on cases and upholding or declining fraud claims up to £5,000, • Submitting accounts for closure where first‑party fraud concerns are identified, • Triaging cases over £5,000 for escalation, • Safeguarding compromised accounts and taking appropriate action to restore safe account usage, • Providing advice and support to victims of fraud, • Completing all required post‑investigation actions, • Investigate and review payment attempts to ensure customers are not falling victim to a scam, • Reviewing customer accounts and activity to determine if they are committing fraud You Should Apply If You Have… • Excellent written and verbal English communication skills, • Previous customer service experience or similar, • Strong investigative, problem‑solving, and decision‑making skills, • The ability to be both independent and collaborative, • Confidence working to deadlines Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Join Our Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you. The Details You’ll Want to Know Start Date: 15th June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment About the Financial Crime & Fraud Team Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society. Fraud Investigators play a vital role in achieving this mission. What You’ll Be Doing • Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls, • Probing for additional information where required, • Investigating claims with empathy, accuracy, and attention to detail, • Making decisions on cases and upholding or declining fraud claims up to £5,000, • Submitting accounts for closure where first‑party fraud concerns are identified, • Triaging cases over £5,000 for escalation, • Safeguarding compromised accounts and taking appropriate action to restore safe account usage, • Providing advice and support to victims of fraud, • Completing all required post‑investigation actions You Should Apply If You Have… • Excellent written and verbal English communication skills, • Previous customer service experience or similar, • Strong investigative, problem‑solving, and decision‑making skills, • The ability to be both independent and collaborative, • Confidence working to deadlines Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Protection only Advisor An exciting opportunity for an experienced Protection only Advisor to join an award-winning Mortgage business in the Just Mortgages family. This principal is a busy business that has a huge opportunity for a Protection advisor to join the team, taking advantage of a healthy flow of Mortgage leads. • Self employed, • Business based in Manchester, • Remote set up, • Leads provided!, • Generous commission splits As a self-employed Protection Advisor at Just Mortgages you will enjoy: • Balanced workload, • Flexibility and independence, • Control over business decisions, • Experienced support, • Endless earning potential, • Personal growth opportunities and innovation, • Direct rewards for effort, • Work-life balance, • Free training, • Provide expert Protection advice to clients., • Assess clients' financial situations and recommend suitable protection products., • Build and maintain relationships with clients and lenders., • Stay updated on industry trends and regulations., • Experience of working with Mortgage leads, • Proven experience as an Advisor with a track record of successful client outcomes., • Strong communication and interpersonal skills, • Experience of Financial Services sales and understanding of compliance regulations APPLY TODAY! Feel free to reach out for a CONFIDENTIAL CHAT! Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website

NO AGENCIES Customer Experience Executive Job Type: Permanent - Office based, Manchester Salary: £35,000 + performance Related Bonus About us We are a passionate, purpose-driven organisation specialising in upskilling and supporting those who work directly with vulnerable children and adults in the children looked after and care sectors. Our mission is to empower care professionals with the skills, confidence, and knowledge to provide the highest quality of care—ultimately transforming the lives of those they support. By joining us, you will not only make a tangible impact within our business but also help improve the lives of vulnerable individuals who rely on skilled, compassionate care. The Role We are seeking a proactive, professional, and detail-oriented individual to join our Customer Experience team as a Customer Experience Officer. In this role, you will act as the first point of contact for clients and learners, ensuring their journey with us is seamless, supportive, and of the highest standard. You will handle client and learner queries, provide tailored training proposals, and support both online and face-to-face training administration. You will also play a key role in delivering demonstrations via zoom, updating stakeholders on product and service developments, escalating issues and suggestions, and maintaining the accuracy of our data systems. Additionally, you will identify opportunities to cross-sell and up-sell relevant training services and products to clients, enhancing the overall customer experience and contributing to business growth. Strong communication skills, excellent phone etiquette, and a solutions-focused mindset are essential. Key Responsibilities: Client & Learner Support • Respond promptly and professionally to client and learner issues via telephone, email & CRM tickets., • Provide clear, accurate information on training, services, and updates during all calls., • Prepare and deliver proposals tailored to client needs., • Develop and present proposals for face-to-face training sessions., • Act as a consistent point of contact for allocated client accounts, ensuring regular engagement and support., • Build and maintain strong, long-term relationships with clients to drive satisfaction, retention, and loyalty., • Monitor client activity, renewal dates, and contract performance, ensuring all commitments are fulfilled., • Identify opportunities to expand relationships through proactive communication, training insights, and solution recommendations., • Collaborate with internal teams to ensure a seamless client experience and timely delivery of agreed services., • Provide management with regular feedback and updates on client health, risks, and potential growth opportunities. Administration & Data Management • Support the smooth administration of face-to-face training, including scheduling, documentation, and coordination., • Maintain and cleanse databases to ensure accurate, up-to-date information., • Ensure all communications are professional, courteous, and solution-focused., • Keep stakeholders informed of updates during all interactions., • Identify opportunities to cross-sell and up-sell additional training or services., • Escalate issues, feedback, and ideas to management promptly and constructively. About You We’re looking for someone who: • Proven experience in customer service, client relations, or learner support roles., • Excellent listening, verbal, and written communication skills., • Strong phone etiquette with the ability to build rapport quickly., • Confident in delivering demonstrations and explaining proposals clearly., • Highly organised, detail-oriented, and accurate in record-keeping., • Ability to manage multiple tasks and priorities simultaneously., • Proactive, solution-focused, and confident in escalating issues and suggestions., • A collaborative team player with strong stakeholder engagement skills., • Commercial awareness with experience in cross-selling or up-selling., • Experienced and confident using CRM systems, email systems and live chat tools. Desirable Experience • Background in training, education, or care sectors., • Experience preparing and delivering proposals., • Familiarity with CRM or LMS systems for managing client and learner interactions., • Knowledge of regulatory and safeguarding requirements. What we offer • Supportive Team: Join a mission-driven, collaborative workplace where compassion and excellence are core values., • Meaningful Work: Play a vital role in supporting care professionals and enhancing learner and client experiences., • Central Location: Work in a comfortable, accessible city-centre office., • Competitive Package: £35,000 base salary, 33 days of paid holiday, plus Performance Related bonus., • Growth Opportunities: The chance to grow your skills in sales, client engagement, and customer experience.

Account Executive - Manchester (Full-Time) Looking to build a career in sales where you're trusted, trained, and actually given the chance to earn? This is a role where you'll be the face of the business - building relationships, advising clients, and turning conversations into long-term accounts. You'll be joining a growing team where you're given the tools, training, and autonomy to run your desk like your own business. What you'll be doing: • Prospecting new clients (calls, emails, LinkedIn, etc.), • Managing and growing a customer base across the UK (data provided but new business and lead gen will be a focus), • Building strong relationships and providing expert advice on technology solutions, • Creating and managing your own sales pipeline, • Delivering a high level of service from first conversation through to account management What they're looking for: • Self-motivated with a positive, can-do attitude, • Strong communication and organisation skills, • Ambitious, authentic, and quick-thinking, • Comfortable speaking to new people and building rapport, • No experience required - full training provided, • (Degree or strong A-Levels preferred and sales experience is helpful but not essential) Why it's worth a chat: • Clear progression into Account Management / senior roles, • Strong training across sales, product, and soft skills, • Real earning potential as you build your accounts, • A supportive but competitive team environment

The Company OXBO are working with a fast-growing cleantech technology business that is building the infrastructure for local, decentralised energy markets across the UK. Through its platform, the company connects energy generation and consumption via peer-to-peer networks — helping reduce carbon impact, improve transparency, and modernise how energy is delivered and consumed. They are now looking for a Customer Success Executive to join their Customer Operations function and play a key frontline role in delivering a high-quality, technology-led client experience. The Role This is not a traditional utilities service role - it’s a modern, platform-driven customer experience position within a tech-enabled environment. You will be responsible for handling client interactions across multiple channels (phone, email, chat, and ticketing systems), ensuring every touchpoint is professional, accurate, and solution-focused. Working closely with internal teams across Operations, Billing, and Technology, you’ll help ensure client issues are resolved efficiently and that communication remains clear and consistent throughout. You’ll also contribute to improving processes, identifying recurring issues, and supporting the continuous evolution of customer experience tools and workflows. Responsibilities • Manage inbound and outbound client enquiries across multiple channels, • Investigate and resolve client issues using a structured, root-cause approach, • Support onboarding journeys with clear and proactive communication, • Maintain accurate client records and interaction histories within CX platforms (e.g. Zendesk or similar), • Draft professional client communications including updates, billing notices, and issue resolutions, • Escalate complex cases with clear context and recommendations, • Collaborate with internal teams to ensure consistent and aligned client messaging, • Support compliance with relevant regulatory and complaint-handling standards, • Identify trends and recurring issues to support continuous service improvement Requirements • Experienced in a client-facing service role (1-3 years ideally), • Comfortable working across digital platforms, CRM, or ticketing systems, • A strong communicator - clear, empathetic, and confident across written and verbal channels, • Highly organised and able to manage multiple priorities in a fast-paced environment, • Curious and proactive, with a natural problem-solving mindset, • Comfortable in a scaling business where processes are evolving, • Tech-savvy and quick to learn new systems

Client Service Agent Location: Manchester (Hybrid - 2 days WFH) Up to £50,000 base TGRC has partnered with an innovative cleantech company developing technology infrastructure for local, decentralised energy markets, connecting energy generation directly with consumption. Step into a front-line role where client experience meets technology. You’ll own client interactions end-to-end, using modern CX platforms to deliver fast, accurate support while helping shape a smarter, more data-driven approach to customer service. Responsibilities: • Handle client enquiries across phone, email, live chat, and ticketing channels, ensuring a consistent, client-first experience at every touchpoint., • Resolve client issues promptly and thoroughly, taking a structured approach to understanding the root cause before working toward a solution., • Support client onboarding journeys by ensuring all communications are clear, proactive, and aligned with service expectations., • Maintain accurate client records and interaction histories within CX and operational platforms (including Zendesk), ensuring data integrity for reporting, automation, and audit purposes., • Draft and send client communications — including service updates, billing notifications, and issue resolution correspondence — in line with brand and regulatory standards., • Escalate unresolved or complex issues to the Customer Service & Comms Lead with clear context and recommended next steps., • Collaborate with Billing, Collections, and Operations teams to ensure consistent messaging across touchpoints, avoiding conflicting or unclear client communications., • Support compliance with Ofgem standards of conduct and complaint-handling requirements, embedding regulatory awareness into day-to-day client interactions., • Identify recurring client issues, log patterns, and feed insights back to the Customer Service & Comms Lead to support continuous improvement and product feedback loops. Your Profile: • 1–3 years in a client-facing/service role (tech, SaaS, fintech, or similar preferred), • Strong communication skills and a problem-solving mindset, • Comfortable using CRM/CX platforms, • Curious, proactive, and confident working in a fast-paced, scaling environment, • No prior energy experience required — just the ability to learn quickly and take ownership of the client experience.

Head office, Bury (Greater Manchester) Permanent | Full-Time A unique opportunity has arisen for an Optical Assistant to join the UK’s leading independent online retailer of luxury sunglasses and prescription eyewear, headquartered near Bury, Greater Manchester. With over 20 years of experience and more than 26,000 5‑star Trustpilot reviews, they combine expert optical knowledge with trend-setting fashion to deliver a standout customer experience. Job Type & Location • Permanent, ideally full time (minimum 30 hours per week), • Office-based near Bury, Greater Manchester Position Overview As an Optical Assistant, you’ll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone. You’ll leverage your optical knowledge to guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence. Key Responsibilities • Respond to customer enquiries via digital channels (email, chat, phone), • Provide tailored recommendations for frames, prescription lenses, and sunglasses, • Support customers with order tracking, modifications, and aftercare advice, • Identify and resolve customer concerns with empathy and efficiency, • Utilise internal systems to manage and log customer interactions accurately, • Maintain up-to-date knowledge of products and procedures, and share insights with the team What We’re Looking For • Previous experience as an Optical Assistant, • Strong understanding of prescription lenses, optical frames, and sunglasses, • Excellent communication and customer service skills with a calm and professional demeanor, • Comfortable multitasking across digital communication channels and administrative systems, • A team player who is organised, attentive to detail, and commercially aware What’s On Offer • Salary: £25,000 – £26,000 per annum (depending on experience), • Hours: 30 – 37.5 hours per week, full or part-time considered, • Schedule: 9 am – 5 pm, including Sundays (shorter working hours), • Annual Leave: 26 days plus Bank Holidays, • Benefits: Staff discount, pension scheme & more, • Work Environment: Modern head office with onsite Optical Glazing Lab and fulfilment centre, supported by a friendly and dynamic team If you're an experienced Optical Assistant looking to apply your clinical knowledge in a new environment within the industry, this is the opportunity for you. To apply, please click the Apply Now link or get in touch via WhatsApp for more information.

Fire Alarm Engineer \n£35,000 - £42,000 OTE + Benefits\n\nLooking for a role where you're valued, supported, and given the tools to do the job properly? This is an opportunity to join a well-established and growing organisation that genuinely invests in its engineers and prioritises long-term career stability.\n\nWe're seeking an experienced Fire Alarm Engineer who takes real pride in their work, delivers high standards on every job, and understands the importance of great customer relationships.\n\nWhat's on Offer\n\nRealistic OTE around £45,000\nStructured, localised patch to support work-life balance\n22 days annual leave + bank holidays\nCompany vehicle \nPension with employer contribution\nAll tools, PPE, uniform and ongoing training provided\nPaid travel scheme\nAccess to a flexible benefits and discounts platform\nWellbeing support and recognition programmes \n\nThe Role\n\nService, maintain and install fire alarm systems across your designated area\nDeliver a high level of customer service, building strong client relationships\nPlan and manage your workload effectively to meet deadlines\nAccurately complete service reports and documentation\nIdentify faults, non-compliances and system issues, providing clear feedback\nMaintain a strong focus on health & safety at all times\nWork closely with colleagues and wider teams to ensure smooth operations\nStrive for first-time fixes wherever possible \n\nWhat We're Looking For\n\nSolid background working with fire alarm systems\nRelevant industry training (FIA or equivalent advantageous)\nComfortable using handheld tech / job management systems\nGood understanding of health & safety best practice\nAbility to work at height and handle equipment when required\nStrong customer-facing skills and communication\nSelf-motivated with a proactive attitude\nFull UK driving licence \n\nThis is a great opportunity for an engineer who wants more than just a job - somewhere you can build a long-term career, be recognised for your work, and operate within a genuinely supportive environment.\n\nIf you're interested, apply now or get in touch for a confidential chat.\n\nINDAV

Mobile Train Presentation Operative (Night Shifts)\n Northern Railway\n £13.57 per hour\n 6–9 Month Temporary Contract\n\nNight Shift Opportunity. Help Keep Northern’s Trains Clean, Safe, and Ready for Service\n\nThe Role and About You\n As a Mobile Train Presentation Operative, you will play a key role in maintaining the cleanliness and presentation standards of Northern Railway’s fleet across multiple locations. This is a mobile position, requiring travel between sites, where you will primarily carry out deep interior cleaning of train carriages, with occasional exterior cleaning duties as required.\n\nYou will ensure trains are thoroughly cleaned and prepared for daily passenger service. This role is essential in delivering a safe, comfortable, and hygienic environment for customers.\n\nThis position offers a structured work pattern of 5 days on, 3 days off, operating on a Sunday to Saturday rota, with working hours from 9:45pm to 6:00am. This post is scheduled to begin from the 20th of April 2026.\n\nYou will be working across key locations including:\n\nManchester Piccadilly Station\nManchester Victoria\nRochdale Train Station\nManchester Airport\nYou should be reliable, self-motivated, and take pride in delivering high standards. You should be comfortable working night shifts, able to handle physical tasks, and capable of working both independently and as part of a team.\n\nEssential Requirements:\n\nFull, valid UK driving licence (held for a minimum of 2 years)\nFlexibility to travel between multiple work locations\nAbility to work night shifts on a rotating schedule\nStrong attention to detail and commitment to safety and cleanliness\nThe Company\n You will be working with Northern Railway, a major UK train operating company providing vital rail services across the North of England. With a strong focus on customer experience, safety, and operational excellence, Northern plays a crucial role in keeping communities connected.\n\nAs part of this team, your work will directly contribute to ensuring trains are presented to the highest standards, ready for passengers each day.\n\nReady to Take the Next Step?\n If you are interested in this Mobile Train Presentation Operative position, please do one of the following:\n\nHit the apply button\nOr email to express your interest and arrange an informal chat regarding the position\nOnce your application is received, it will be reviewed promptly, and you will be contacted to discuss the role further.\n\nGanymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Are you a confident communicator with a passion for helping people? We’re looking for a Property Specialist to join our team and provide expert support to landlords across the UK. This is an exciting opportunity in the property sector, offering flexible working, a 10-week structured training programme, and excellent employee benefits.\n\nWhile not essential, previous experience in property or housing would be advantageous.\n\nWhat you’ll do:\n\nAct as a first point of contact for landlords via phone, email, live chat, video calls, and online forums, providing clear, accurate, and solution-focused guidance.\nLog and maintain all interactions to ensure information is accurate and up to date.\nMeet and maintain high standards of performance, achieving KPIs such as call response times and customer satisfaction scores.\nSignpost landlords to additional resources, third-party services, or training where appropriate.\nSupport landlords with queries on property management, tenancy processes, and legislation within the private rental sector.Additional Information:\n\n4 days from home per week, with a centrally located office for the 5th day.\n25 days, increasing to 26 after 3 years’ service, and 27 after 5 years.\n4 times salary.\nWestfield Health.\n10-week structured plan to support your development.\n12-month fixed-term\n37.5 per week between 8.30am – 5.30pm

Resident Liaison Officer (RLO)\n\nTemp to Perm\nManchester (North Manchester & surrounding areas)\n£29,000 - £31,000 | Monday-Friday | 8:00am-4:30pm\nStart: Immediate/Notice period\n\nAre you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works.\n\nThe Role\n \nYou'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme.\n\nKey Responsibilities\n \n* Liaise with residents, Scheme Managers and the client to keep everyone informed\n* Support the delivery of social value / community engagement events\n* Collate customer satisfaction surveys and feedback\n* Monitor, log and help resolve resident complaints in a professional manner\n* Work closely with the Site/Project Manager to maintain a strong communication bridge\n* Support conflict resolution and de-escalate concerns on site where needed\n\nWhat We're Looking For\n \n* Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction)\n* Strong customer service and communication skills\n* Confident handling sensitive conversations and complaints\n* Organised, proactive and able to manage multiple stakeholders\n\nInterested?\nSend your CV over or call Jess on (phone number removed) for a quick chat.\n\nKey words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Customer Service Advisor\n\nSalary: £13.45 per hour (Living Wage Employer)\n Location: Capgemini, Manchester\n Hours: 35 hours per week, Monday to Friday, between 7am - 6pm\n\nManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.\n\nIn this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.\n\nWhat you'll do\n\nRespond to customer requests via telephone, email, and web chat\nLog all requests using the appropriate call logging software\nResolve issues or provide advice and guidance where possible over the phone\nAssign calls to the relevant support teams when needed\nAction Back Office requests when required\nAdvise customers and support teams on known problems/workarounds\nKeep customers updated on the progress of their request or incident\nContribute to team success by meeting agreed personal targets\n Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed.\n\nWhat you'll bring\n\nExcellent communication skills, both verbal and written\nA genuine passion for delivering great customer service\nWillingness to learn and adapt\nAbility to work independently and as part of a team\nStrong problem-solving skills\nConfidence working under pressure\n If you're looking for a steppingstone into a career in technology, this could be your next move.\n\nInterested? Apply today

As a Customer Service Agent, you will play a crucial role within our dedicated team working hard to provide great customer service to all our customers across the world, holidaymakers and business travellers alike from over 40 countries! Your job will be to help customers get their questions answere

A leading airport services provider is seeking a detail-oriented Customer Service Agent for a hybrid role focused on email and chat support. Requirements include strong customer service skills and a willingness to learn. This position is a fantastic opportunity for those ready to enhance customer ex

A leading service provider in Manchester is seeking a Customer Service Agent focused on email and chat interactions. In this role, you will provide exceptional support to holidaymakers and business travelers across various platforms.

Summary £13.45 - £14.45 per hour | 35 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist. What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you'll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. TPBN1_UKTJ

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Customer‑centric mindset with great communication skills (in‑person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Fire Alarm Engineer £35,000 - £42,000 OTE + Benefits Looking for a role where you're valued, supported, and given the tools to do the job properly? This is an opportunity to join a well-established and growing organisation that genuinely invests in its engineers and prioritises long-term career stability. We're seeking an experienced Fire Alarm Engineer who takes real pride in their work, delivers high standards on every job, and understands the importance of great customer relationships. What's on Offer Realistic OTE around £45,000 Structured, localised patch to support work-life balance 22 days annual leave + bank holidays Company vehicle Pension with employer contribution All tools, PPE, uniform and ongoing training provided Paid travel scheme Access to a flexible benefits and discounts platform Wellbeing support and recognition programmes The Role Service, maintain and install fire alarm systems across your designated area Deliver a high level of customer service, building strong client relationships Plan and manage your workload effectively to meet deadlines Accurately complete service reports and documentation Identify faults, non-compliances and system issues, providing clear feedback Maintain a strong focus on health & safety at all times Work closely with colleagues and wider teams to ensure smooth operations Strive for first-time fixes wherever possible What We're Looking For Solid background working with fire alarm systems Relevant industry training (FIA or equivalent advantageous) Comfortable using handheld tech / job management systems Good understanding of health & safety best practice Ability to work at height and handle equipment when required Strong customer-facing skills and communication Self-motivated with a proactive attitude Full UK driving licence This is a great opportunity for an engineer who wants more than just a job - somewhere you can build a long-term career, be recognised for your work, and operate within a genuinely supportive environment. If you're interested, apply now or get in touch for a confidential chat. INDAV TPBN1_UKTJ

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Account Executive - Manchester (Full-Time) Looking to build a career in sales where you're trusted, trained, and actually given the chance to earn? This is a role where you'll be the face of the business - building relationships, advising clients, and turning conversations into long-term accounts. You'll be joining a growing team where you're given the tools, training, and autonomy to run your desk like your own business. What you'll be doing: * Prospecting new clients (calls, emails, LinkedIn, etc.) * Managing and growing a customer base across the UK (data provided but new business and lead gen will be a focus) * Building strong relationships and providing expert advice on technology solutions * Creating and managing your own sales pipeline * Delivering a high level of service from first conversation through to account management What they're looking for: * Self-motivated with a positive, can-do attitude * Strong communication and organisation skills * Ambitious, authentic, and quick-thinking * Comfortable speaking to new people and building rapport * No experience required - full training provided * (Degree or strong A-Levels preferred and sales experience is helpful but not essential) Why it's worth a chat: * Clear progression into Account Management / senior roles * Strong training across sales, product, and soft skills * Real earning potential as you build your accounts * A supportive but competitive team environment At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: * 30 days paid annual leave (pro‑rata), rising with length of service * Pension scheme * Perkbox retail and online discounts * Employee Assistance Programme (24/7 support line) * No commute and reduced environmental impact * Real‑time support while working remotely * Flexible working patterns to support work‑life * Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms • Provide accurate information, resolve queries and deliver high‑quality customer service • Navigate multiple online systems to update customer records and manage cases • Follow all call handling, data protection and quality assurance guidelines • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions • Escalate issues appropriately and follow required processes for complaints or safeguarding • Work autonomously in a remote setting, maintaining productivity and service levels • Attend mandatory training, coaching and performance feedback sessions • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an. To ensure that good Health and Safety procedures are always enforced for the protection of you, other staff and customers.

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

We are currently looking to recruit a Residential Cleaner at a stunning site of.This is a high end building and presents an excellent opportunity for a candidate with.Demonstrate values in all aspects of your work and communication, develop strong relationships and enhance wo.

This is a key role within the business, responsible for delivering a high standard of customer service while achieving sales targets. Our client is seeking a driven and customer-focused individual to manage the full sales journey, from initial enquiry through to completion. The successful candidate

A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service. Meet prospective customers and maintain primary point of contact throughout customer journey. At Miller Homes we are building homes in a way which allows u

This is a key role within the business, responsible for delivering a high standard of customer service while achieving sales targets. The successful candidate will be confident working in a fast-paced, target-driven environment and will take pride in delivering an excellent customer experience. Our

Consulting with potential customers over the phone, exploring all options for customers and their needs. Confidence in communicating to customers and discussing the particular technologies.

Proven experience in sales or customer service role. Assisting the team in all areas of the branch including the trade counter and where needed to ensure customer requirements are met. Operations Assistant - Worsley - Managed Services.

Customer Service / Sales Administrator. Working as part of a busy sales and customer service function, your responsibilities will include:. Handling customer enquiries and providing a high level of service throughout.

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Temporary Cleaning Operative – NR16 Join our team and help keep spaces spotless! Role: Clean and disinfect toilets, showers, sinks, floors, mirrors, and fixtures Empty bins, replace paper towels, soap, and toilet rolls Sweep, mop, and polish to a high standard Drive cleaning van on site (if

Cleaner Location: Bolton Hours: 9:00am - 3:00pm, Monday to Friday Pay Rate: £12.Paid Weekly Job Description: We are seeking a reliable and hardworking Cleaner to join our team.This role involves maintaining cleanliness and hygiene in a large public building, including corridors, side room

Reliable Recruit are looking to hire a Warehouse Operative with FLT Licences for work based out of our clients site in Whitefield.Regular manual work with occasional heavy lifting.Reach & Counterbalance FLT operation.In date Reach & Counterbalance Licences.Candidates will need to have previous wareh

Were looking for ambitious, confident Sales Executives to manage warm inbound enquiries and guide customers in choosing the right health, life or income protection insurance. Speak with customers who have requested quotes online.

Join Markel as an Insurance Sales Advisor and help us deliver an outstanding new business and renewals service to customers across the UK. Are you great with customers over the phone?. You'll be at the heart of our Direct Team, speaking to customers who are already engaged with us - <.

As a Trainee Sales Advisor, you'll learn how to guide customers through the exciting journey of buying a new home. Working alongside an experienced team, you'll develop your sales skills while delivering an excellent customer experience from first enquiry through to completion. Learn how to present

The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

Are you an experienced Receptionist looking for a fresh opportunity within a reputable Legal 500 Law Firm where you'll play a key role in the organisation? The Firm offer a range of benefits to include a competitive salary, generous holiday allowance, bonus schemes and development opportuni

Sales Advisor - Financial Services Sector.

Sales Advisor - Manchester City Centre Up to £27,000 basic + quarterly bonuses + uncapped commission £90,000+ Start Date: Monday 11th May 2026 If you've got the confidence in sales, we've got the playbook to take you from first call to closing king/queen.This is high-energy, h

Imagine running your own business, close to home, at your pace, and helping customers transform their outdoor spaces. As a self-employed Exterior Advisor, you'll visit customers in their homes to demonstrate our premium range of outdoor living solutions, from fully motorised awnings to contemporary

As a Car Finance Sales Advisor, you'll work with pre-qualified customers, approved lenders, and trusted dealerships to deliver a smooth, compliant, and customer-first car buying journey. At Car Finance 247, we're not just selling cars, we're guiding customers through one of the biggest financial dec

This is a fantastic opportunity for someone with a front-of-house or hospitality background who is looking to transition into an office-based role while continuing to deliver outstanding customer service. The Role: Greeting visitors and directing them appropriately Managing incoming calls, emails,