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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.82 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. We are also currently hiring a small number of drivers required to work any 4 days out of 7 working 10 hour shifts (following 4 week training period) Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.22 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.32 Sunday Evening Premium £2.55 Overtime rate Monday to Saturday (Day Shift) £16.53 Overtime rate Monday to Saturday (Evening Shift) £17.65 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.82 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. We are also currently hiring a small number of drivers required to work any 4 days out of 7 working 10 hour shifts (following 4 week training period) Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.22 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.32 Sunday Evening Premium £2.55 Overtime rate Monday to Saturday (Day Shift) £16.53 Overtime rate Monday to Saturday (Evening Shift) £17.65 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat. Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role off

Case Management Platform Specialist Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will do Understand the business • Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. • Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. • Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform • Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. • Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. • Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. • Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations • Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. • Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. • Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. • Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support • Plan and run testing and user acceptance testing with the business. • Train end users and team leaders, and write the guidance and knowledge base articles they need. • Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. • Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform • Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. • Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. • Work with the business analysts and coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. • Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. • Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. • Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. • Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. • Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable • Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. • Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. • SQL, and experience of reporting from a data warehouse or database. • Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. • Experience of Agile delivery. • Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). • Experience of rolling a platform out to more than one business or brand. • Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: • A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. • A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. • An integration or PHP developer who has worked closely with business users on a workflow platform. • A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer • A role with real ownership of a platform that touches most of the business. • A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. • Two business analysts to work with. • The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. • Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail TPBN1_UKTJ

Salesforce Developer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will doUnderstand the business -Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. -Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. -Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform -Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. -Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. -Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. -Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations -Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. -Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. -Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. -Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support -Plan and run testing and user acceptance testing with the business. -Train end users and team leaders, and write the guidance and knowledge base articles they need. -Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. -Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform -Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. -Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. -Work with the business analysts and coach them in the technical side of the platform. Essential experience -Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. -Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. -Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. -Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. -Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. -Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable -Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. -Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. -SQL, and experience of reporting from a data warehouse or database. -Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. -Experience of Agile delivery. -Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). -Experience of rolling a platform out to more than one business or brand. -Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: -A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. -A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. -An integration or PHP developer who has worked closely with business users on a workflow platform. -A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer -A role with real ownership of a platform that touches most of the business. -A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. -Two business analysts to work with. -The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. -Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail JBRP1_UKTJ

Jira Developer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will doUnderstand the business -Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. -Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. -Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform -Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. -Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. -Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. -Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations -Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. -Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. -Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. -Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support -Plan and run testing and user acceptance testing with the business. -Train end users and team leaders, and write the guidance and knowledge base articles they need. -Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. -Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform -Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. -Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. -Work with the business analysts and coach them in the technical side of the platform. Essential experience -Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. -Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. -Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. -Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. -Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. -Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable -Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. -Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. -SQL, and experience of reporting from a data warehouse or database. -Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. -Experience of Agile delivery. -Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). -Experience of rolling a platform out to more than one business or brand. -Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: -A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. -A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. -An integration or PHP developer who has worked closely with business users on a workflow platform. -A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer -A role with real ownership of a platform that touches most of the business. -A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. -Two business analysts to work with. -The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. -Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail JBRP1_UKTJ

Summary £66,000 - £94,000 per annum | 35 days' holiday (pro rata) | Full & Part Time Opportunities | Ongoing training | 10% in-store discount Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and willing to take on a challenge. Just like you. As a Lidl Area Manager, you'll be one of our future leaders, helping us move into our next stage of growth. You'll begin your journey by learning our business from the inside out, to best equip you before you embark on your new role. From stacking shelves as a Customer Assistant to leading from the shop floor as a Store Manager, we'll make sure you're fully immersed in all things Lidl. From leading your team to leading your life, our full and part time roles give you the flexibility to balance it all. Before you know it, you'll be coordinating multiple stores, supporting your Store Managers to guide their teams, hitting KPIs, and delivering your best work. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. What you'll do • Regularly visit your stores to make sure things are running like clockwork, paying particular attention to efficiency, productivity and operational compliance, • Mentor and support your Store Managers in recruiting, training and developing their teams, while improving their store performance, • Empower your teams to achieve their KPIs and maintain our high standards, • Confidently create an environment where your teams can do their best work, shift after shift, in accordance with our Leadership & Company ValuesWhat you'll need, • Experience motivating and leading teams across multiple sites to achieve outstanding results, • The ability to understand complex reports, how to put next steps in place and oversee the effectiveness of new initiatives, • Drive to learn and keep up to date with the ever-changing aspects of our business, • Effective communication skills to support your teams with new launches, concepts and processes, • A full UK Driving License What you'll receive, • 35 days holiday (pro rata), • Ongoing training, • 10% in-store discount, • A fully expensed company car, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. JBRP1_UKTJ

Santander Consumer Finance is one of the UK’s Leading Motor Finance companies and we are currently looking for a passionate and friendly Customer Experience Executive to join our team in the Newport Pagnell & Milton Keynes office on a 12 month Fixed Term Contract. In this rewarding role you will answer and respond to customer queries and complaints received through telephone calls, emails, live chats and postal enquiries. You will clearly communicate with customers by explaining procedures and managing expectations, providing information whilst taking ownership of issues, following through to completion, amending details, and verifying information whilst ensuring compliance with GDPR and the Data Protection Act. You will also investigate complaints by liaising with internal departments, external parties and reviewing evidence to achieve a suitable resolution. Please note this role is a hybrid role with at least 3 days a week in the Newport Pagnell office for the first 6 months, after this time you will move to working in the Milton Keynes office. • Deal with all incoming communication and resolve within company policy and service levels., • Ensure each communication is dealt with in a professional manner and show empathy and sympathy as required., • Respond to customer queries and complaints by various communication methods such as telephone, email, live chat or letter., • Clearly and accurately document your discussion and any actions due to be taken., • Ensure treating customers fairly is at heart of every communication., • Provide an exceptional level of service, adapting to different scenarios and challenges., • Make informed decisions collaboratively with customers to provide appropriate solutions., • Understand issues from the customer’s perspective, by asking pertinent questions to drive further understanding., • Gather information from relevant departments and external parties., • Handle customer complaints via the SRC process within 3 days and identify resolutions that are fair to the customer and company where possible., • Develop and maintain appropriate knowledge in products, procedures, policy, legislation and technology. Adhere to company complaints policies & procedures., • Be able to multitask and be flexible within the tasks delegated on a daily basis., • Ensure all customer‑related data is accurately recorded and always factual in line with GDPR., • Investigate, log, resolve and respond to customer or claims management company queries surrounding Credit Files and Data Subject Access requests within the regulatory time frame., • Show a positive attitude to all team members by being loyal and fully committed to team objectives., • Undertake all other tasks/responsibilities as requested by the Line Manager., • Achieve monthly targets set by the leadership team., • Deal with/escalate identified risks in relation to risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework., • Acknowledge, draft and send out complaints promptly written and verbally., • Respond to complaints within set time limits, systematically and fairly., • Resolve customers’ queries within agreed authority., • Ensure complaints are managed in line with TCF and FCA regulation considerations., • Customer Service experience., • Their own initiative to resolve complex customer queries., • A positive, enthusiastic outlook and who are receptive to change., • Ability to work under pressure and to deadlines., • Planning and organising skills, and the ability to manage their own workload., • Excellent attention to detail., • Good interpersonal skills, with a professional business manner., • Strong communication skills verbally and in writing., • Complaint handling experience (preferred but not essential)., • Contact Centre work experience (preferred but not essential)., • Competitive salary of £25,000 - £28,000 (dependent on skills & experience)., • Annual bonus based on personal and company performance., • Employee assistance programme., • Gym passes at a reduced rate for 3,000 gyms, leisure centres etc., • The hours for this post are 09:00-17:00 across Monday to Friday., • The company induction is mandatory and will be held for one day in our Redhill, Surrey office (travel expenses will be covered)., • You will be required to work full time in the office during your training period until you are at the required standard to start working on a hybrid basis (this will be line manager’s discretion). At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero‑tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter. Associate Full‑time Customer Service Get notified about new Customer Executive jobs in Milton Keynes, England, United Kingdom. #J-18808-Ljbffr

ServiceNow Software Engineer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will doUnderstand the business -Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. -Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. -Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform -Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. -Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. -Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. -Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations -Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. -Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. -Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. -Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support -Plan and run testing and user acceptance testing with the business. -Train end users and team leaders, and write the guidance and knowledge base articles they need. -Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. -Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform -Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. -Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. -Work with the business analysts and coach them in the technical side of the platform. Essential experience -Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. -Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. -Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. -Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. -Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. -Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable -Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. -Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. -SQL, and experience of reporting from a data warehouse or database. -Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. -Experience of Agile delivery. -Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). -Experience of rolling a platform out to more than one business or brand. -Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: -A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. -A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. -An integration or PHP developer who has worked closely with business users on a workflow platform. -A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer -A role with real ownership of a platform that touches most of the business. -A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. -Two business analysts to work with. -The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. -Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail JBRP1_UKTJ

CRM Developer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will doUnderstand the business -Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. -Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. -Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform -Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. -Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. -Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. -Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations -Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. -Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. -Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. -Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support -Plan and run testing and user acceptance testing with the business. -Train end users and team leaders, and write the guidance and knowledge base articles they need. -Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. -Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform -Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. -Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. -Work with the business analysts and coach them in the technical side of the platform. Essential experience -Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. -Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. -Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. -Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. -Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. -Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable -Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. -Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. -SQL, and experience of reporting from a data warehouse or database. -Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. -Experience of Agile delivery. -Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). -Experience of rolling a platform out to more than one business or brand. -Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: -A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. -A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. -An integration or PHP developer who has worked closely with business users on a workflow platform. -A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer -A role with real ownership of a platform that touches most of the business. -A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. -Two business analysts to work with. -The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. -Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail JBRP1_UKTJ

Office based in Milton Keynes - Temporary to Permanent Hourly rate: £15.14 per hour Working 8am to 5pm or 9am to 6pm with rotational weekend working This is a bilingual customer service role that requires fluency in both French and English. You will be supporting a global customer base, so excellent communication skills in both languages are essential. We are seeking an experienced, articulate individual who are passionate about delivering outstanding customer service. Previous experience in a similar role is preferred. As the first point of contact for customers from around the world, you will be working in a busy, high-volume, and supportive customer experience centre. Your role will be key in ensuring every customer receives exceptional service, first time, every time. • Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order, • Informing customers of deals and discounts available, • Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1. This role is office based during the 3-month probationary period but once you go permanent, you can apply for a Hybrid arrangement. • Salary: £30,900 per annum, • You can apply for hybrid-working after completing your probation period Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application #J-18808-Ljbffr

Integration Developer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will do Understand the business • Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. • Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. • Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform • Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. • Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. • Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. • Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations • Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. • Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. • Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. • Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support • Plan and run testing and user acceptance testing with the business. • Train end users and team leaders, and write the guidance and knowledge base articles they need. • Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. • Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform • Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. • Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. • Work with the business analysts and coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. • Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. • Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. • Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. • Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. • Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable • Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. • Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. • SQL, and experience of reporting from a data warehouse or database. • Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. • Experience of Agile delivery. • Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). • Experience of rolling a platform out to more than one business or brand. • Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: • A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. • A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. • An integration or PHP developer who has worked closely with business users on a workflow platform. • A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer • A role with real ownership of a platform that touches most of the business. • A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. • Two business analysts to work with. • The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. • Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail TPBN1_UKTJ

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! You will undertake shift management duties, assigning jobs, checking completed work, auditing using the Element app, As the Supervisor, you will be responsible for leading, monitoring, and supervising a group of employees to achieve goals that contribute to the daily aspects of the business. Supervisors motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding between team members, and demonstrates flexibility. Duties will include instruction, direction and undertaken of day-to-day cleaning tasks to help achieve a specific goal and standards within the building and surrounding areas and completing any other associated tasks requested by management. • Undertaking day to day cleaning tasks set out by management, • Communicating goals and deadlines to team members, • Assisting with appropriate training, • Planning workloads and delegating tasks Ensuring paperwork is completed in a timely manner, • Assessing team performance and providing feedback to employees, • Assisting with the daily operation and any, • Ad-hoc tasks, • Ensure that all team members are familiar with and adhere to the Company’s Policies and Procedures., • Complete HR related tasks for the staff under your control as agreed with the Manager Investigate accidents or incidents and revise risk assessments where necessary, • Provide sufficient cover and allocate cleaning tasks during periods of staff absence or holidays, monitoring attendance, communicate any staffing issues immediately to your Soft Services Manager and respond to all requests within a reasonable time frame as require Good attention to detail • Ability to work within a team as well as independently, • Ability to work on own initiative, • Reliable and responsible with a flexible approach to work, • Good communication skills, • Previous cleaning experience and leadership skills required, • Awareness of importance on Health & Safety Policies & procedures, • Excellent customer service skills, • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our careers page ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr