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NO AGENCIES Customer Experience Executive Job Type: Permanent - Office based, Manchester Salary: £35,000 + performance Related Bonus About us We are a passionate, purpose-driven organisation specialising in upskilling and supporting those who work directly with vulnerable children and adults in the children looked after and care sectors. Our mission is to empower care professionals with the skills, confidence, and knowledge to provide the highest quality of care—ultimately transforming the lives of those they support. By joining us, you will not only make a tangible impact within our business but also help improve the lives of vulnerable individuals who rely on skilled, compassionate care. The Role We are seeking a proactive, professional, and detail-oriented individual to join our Customer Experience team as a Customer Experience Officer. In this role, you will act as the first point of contact for clients and learners, ensuring their journey with us is seamless, supportive, and of the highest standard. You will handle client and learner queries, provide tailored training proposals, and support both online and face-to-face training administration. You will also play a key role in delivering demonstrations via zoom, updating stakeholders on product and service developments, escalating issues and suggestions, and maintaining the accuracy of our data systems. Additionally, you will identify opportunities to cross-sell and up-sell relevant training services and products to clients, enhancing the overall customer experience and contributing to business growth. Strong communication skills, excellent phone etiquette, and a solutions-focused mindset are essential. Key Responsibilities: Client & Learner Support • Respond promptly and professionally to client and learner issues via telephone, email & CRM tickets., • Provide clear, accurate information on training, services, and updates during all calls., • Prepare and deliver proposals tailored to client needs., • Develop and present proposals for face-to-face training sessions., • Act as a consistent point of contact for allocated client accounts, ensuring regular engagement and support., • Build and maintain strong, long-term relationships with clients to drive satisfaction, retention, and loyalty., • Monitor client activity, renewal dates, and contract performance, ensuring all commitments are fulfilled., • Identify opportunities to expand relationships through proactive communication, training insights, and solution recommendations., • Collaborate with internal teams to ensure a seamless client experience and timely delivery of agreed services., • Provide management with regular feedback and updates on client health, risks, and potential growth opportunities. Administration & Data Management • Support the smooth administration of face-to-face training, including scheduling, documentation, and coordination., • Maintain and cleanse databases to ensure accurate, up-to-date information., • Ensure all communications are professional, courteous, and solution-focused., • Keep stakeholders informed of updates during all interactions., • Identify opportunities to cross-sell and up-sell additional training or services., • Escalate issues, feedback, and ideas to management promptly and constructively. About You We’re looking for someone who: • Proven experience in customer service, client relations, or learner support roles., • Excellent listening, verbal, and written communication skills., • Strong phone etiquette with the ability to build rapport quickly., • Confident in delivering demonstrations and explaining proposals clearly., • Highly organised, detail-oriented, and accurate in record-keeping., • Ability to manage multiple tasks and priorities simultaneously., • Proactive, solution-focused, and confident in escalating issues and suggestions., • A collaborative team player with strong stakeholder engagement skills., • Commercial awareness with experience in cross-selling or up-selling., • Experienced and confident using CRM systems, email systems and live chat tools. Desirable Experience • Background in training, education, or care sectors., • Experience preparing and delivering proposals., • Familiarity with CRM or LMS systems for managing client and learner interactions., • Knowledge of regulatory and safeguarding requirements. What we offer • Supportive Team: Join a mission-driven, collaborative workplace where compassion and excellence are core values., • Meaningful Work: Play a vital role in supporting care professionals and enhancing learner and client experiences., • Central Location: Work in a comfortable, accessible city-centre office., • Competitive Package: £35,000 base salary, 33 days of paid holiday, plus Performance Related bonus., • Growth Opportunities: The chance to grow your skills in sales, client engagement, and customer experience.

Are you a confident communicator with a passion for helping people? We’re looking for a Property Specialist to join our team and provide expert support to landlords across the UK. This is an exciting opportunity in the property sector, offering flexible working, a 10-week structured training programme, and excellent employee benefits.\n\nWhile not essential, previous experience in property or housing would be advantageous.\n\nWhat you’ll do:\n\nAct as a first point of contact for landlords via phone, email, live chat, video calls, and online forums, providing clear, accurate, and solution-focused guidance.\nLog and maintain all interactions to ensure information is accurate and up to date.\nMeet and maintain high standards of performance, achieving KPIs such as call response times and customer satisfaction scores.\nSignpost landlords to additional resources, third-party services, or training where appropriate.\nSupport landlords with queries on property management, tenancy processes, and legislation within the private rental sector.Additional Information:\n\n4 days from home per week, with a centrally located office for the 5th day.\n25 days, increasing to 26 after 3 years’ service, and 27 after 5 years.\n4 times salary.\nWestfield Health.\n10-week structured plan to support your development.\n12-month fixed-term\n37.5 per week between 8.30am – 5.30pm

Mobile Train Presentation Operative (Night Shifts)\n Northern Railway\n £13.57 per hour\n 6–9 Month Temporary Contract\n\nNight Shift Opportunity. Help Keep Northern’s Trains Clean, Safe, and Ready for Service\n\nThe Role and About You\n As a Mobile Train Presentation Operative, you will play a key role in maintaining the cleanliness and presentation standards of Northern Railway’s fleet across multiple locations. This is a mobile position, requiring travel between sites, where you will primarily carry out deep interior cleaning of train carriages, with occasional exterior cleaning duties as required.\n\nYou will ensure trains are thoroughly cleaned and prepared for daily passenger service. This role is essential in delivering a safe, comfortable, and hygienic environment for customers.\n\nThis position offers a structured work pattern of 5 days on, 3 days off, operating on a Sunday to Saturday rota, with working hours from 9:45pm to 6:00am. This post is scheduled to begin from the 20th of April 2026.\n\nYou will be working across key locations including:\n\nManchester Piccadilly Station\nManchester Victoria\nRochdale Train Station\nManchester Airport\nYou should be reliable, self-motivated, and take pride in delivering high standards. You should be comfortable working night shifts, able to handle physical tasks, and capable of working both independently and as part of a team.\n\nEssential Requirements:\n\nFull, valid UK driving licence (held for a minimum of 2 years)\nFlexibility to travel between multiple work locations\nAbility to work night shifts on a rotating schedule\nStrong attention to detail and commitment to safety and cleanliness\nThe Company\n You will be working with Northern Railway, a major UK train operating company providing vital rail services across the North of England. With a strong focus on customer experience, safety, and operational excellence, Northern plays a crucial role in keeping communities connected.\n\nAs part of this team, your work will directly contribute to ensuring trains are presented to the highest standards, ready for passengers each day.\n\nReady to Take the Next Step?\n If you are interested in this Mobile Train Presentation Operative position, please do one of the following:\n\nHit the apply button\nOr email to express your interest and arrange an informal chat regarding the position\nOnce your application is received, it will be reviewed promptly, and you will be contacted to discuss the role further.\n\nGanymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Customer Service Advisor\n\nSalary: £13.45 per hour (Living Wage Employer)\n Location: Capgemini, Manchester\n Hours: 35 hours per week, Monday to Friday, between 7am - 6pm\n\nManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.\n\nIn this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.\n\nWhat you'll do\n\nRespond to customer requests via telephone, email, and web chat\nLog all requests using the appropriate call logging software\nResolve issues or provide advice and guidance where possible over the phone\nAssign calls to the relevant support teams when needed\nAction Back Office requests when required\nAdvise customers and support teams on known problems/workarounds\nKeep customers updated on the progress of their request or incident\nContribute to team success by meeting agreed personal targets\n Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed.\n\nWhat you'll bring\n\nExcellent communication skills, both verbal and written\nA genuine passion for delivering great customer service\nWillingness to learn and adapt\nAbility to work independently and as part of a team\nStrong problem-solving skills\nConfidence working under pressure\n If you're looking for a steppingstone into a career in technology, this could be your next move.\n\nInterested? Apply today

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Job Title: Customer Service Specialist / Contact Centre Advisor – Panda Waste\n\nRole Purpose\nAct as the first point of contact for customers contacting Panda Waste via telephone, email and Live Chat delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding brand values and compliance.\n\nKey Responsibilities\n\nHandle inbound customer contacts via calls on PANDA’s contact centre numbers\nProvide accurate information, resolve service queries, and guide customers through digital tools and processes\nManage customer complaints with empathy, ownership, and professionalism\nMaintain and update customer account records in line with procedures and actions taken\nIdentify service improvement opportunities and provide feedback to enhance the customer experience\nAdvocate and educate customers on digital tools and services\nAdhere to regulatory waste requirements \nPerson Specification / Skills & Competencies\nEssential:\n\nExcellent communication and active listening skills\nStrong customer focus with passion for helping and problem-solving\nComfortable using digital systems and tools with ability to learn new technology\nResilient and adaptable with a positive attitude\nDesirable:\n\nAbility to handle challenging calls with empathy and professionalism\nGood organisational and multitasking skills\nExperience with CRM or contact centre environments (beneficial but not mandatory)\nWorking Conditions\n\nOffice based\nContact centre hours typically 08:30–17:00, 5 days a week, Saturdays may be a requirement\nWe are Panda. We value waste.\nWe’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.\n\nOver the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.\n\nAt Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.\n\nWe expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.\n\nWe own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.\n\nAnd above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.\n\nOur journey depends on talented, committed people who want to make an impact.\n\nTake the first step and join us on the journey.\n\nPanda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.\n(DE&I Policy Statement)

About Us: Our client is a Manchester-headquartered provider of essential services to small and medium-sized businesses across the UK. Backed by private equity investors, it is focused on disciplined, sustainable growth and continued operational improvement. The Role: This is a Senior Legal Counsel position reporting directly to the General Counsel. The role offers broad exposure across commercial contracts and general in-house advisory matters, alongside management responsibility for a Legal Counsel. The successful candidate will work closely with stakeholders across the organisation, providing pragmatic, risk-based legal advice within a fast-paced, commercially focused environment. This is a highly visible role with regular interaction with senior leadership. Key Responsibilities: • Drafting, reviewing and negotiating a wide range of commercial contracts across multiple service lines, • Leading end-to-end negotiation of SaaS and other technology agreements, including supplier and customer-facing arrangements, • Advising on risk allocation and contractual exposure within bundled and multi-service offerings, • Drafting and negotiating Data Processing Agreements (DPAs) and associated data protection documentation, • Advising on and implementing regulatory contract addenda, including those relating to DORA and broader EU regulatory frameworks, • Supporting product and operational teams on regulatory and compliance matters, • Providing data protection advice and oversight, • Partnering closely with senior leadership, including Finance, on strategic and commercial initiatives, • Managing and mentoring a Legal Counsel About You: • 5+ years’ PQE (flexible depending on experience and calibre), • Ideally prior in-house experience, • Strong background in commercial contracts, • Practical understanding of data protection frameworks, • Confident in identifying and articulating legal and commercial risk, • Comfortable operating within a fast-moving, private equity-backed growth environment, • Collaborative and pragmatic approach when working with non-legal stakeholders, • Previous management experience What’s in it for you: • Competitive Salary, • Annual bonus of 10%-25% (depending on seniority), • Pension contributions, • Healthcare cash plan plus optional dental cover, • 25 days’ holiday plus bank holidays (increasing with service), • Hybrid working (3 days in the Manchester office), • The opportunity to play a key role in a business entering its next phase of growth How to Apply: For a confidential chat, contact Andelize at or 07441 908514

Client Service Agent Location: Manchester (Hybrid - 2 days WFH) Up to £50,000 base TGRC has partnered with an innovative cleantech company developing technology infrastructure for local, decentralised energy markets, connecting energy generation directly with consumption. Step into a front-line role where client experience meets technology. You’ll own client interactions end-to-end, using modern CX platforms to deliver fast, accurate support while helping shape a smarter, more data-driven approach to customer service. Responsibilities: • Handle client enquiries across phone, email, live chat, and ticketing channels, ensuring a consistent, client-first experience at every touchpoint., • Resolve client issues promptly and thoroughly, taking a structured approach to understanding the root cause before working toward a solution., • Support client onboarding journeys by ensuring all communications are clear, proactive, and aligned with service expectations., • Maintain accurate client records and interaction histories within CX and operational platforms (including Zendesk), ensuring data integrity for reporting, automation, and audit purposes., • Draft and send client communications — including service updates, billing notifications, and issue resolution correspondence — in line with brand and regulatory standards., • Escalate unresolved or complex issues to the Customer Service & Comms Lead with clear context and recommended next steps., • Collaborate with Billing, Collections, and Operations teams to ensure consistent messaging across touchpoints, avoiding conflicting or unclear client communications., • Support compliance with Ofgem standards of conduct and complaint-handling requirements, embedding regulatory awareness into day-to-day client interactions., • Identify recurring client issues, log patterns, and feed insights back to the Customer Service & Comms Lead to support continuous improvement and product feedback loops. Your Profile: • 1–3 years in a client-facing/service role (tech, SaaS, fintech, or similar preferred), • Strong communication skills and a problem-solving mindset, • Comfortable using CRM/CX platforms, • Curious, proactive, and confident working in a fast-paced, scaling environment, • No prior energy experience required — just the ability to learn quickly and take ownership of the client experience.

Head office, Bury (Greater Manchester) Permanent | Full-Time A unique opportunity has arisen for an Optical Assistant to join the UK’s leading independent online retailer of luxury sunglasses and prescription eyewear, headquartered near Bury, Greater Manchester. With over 20 years of experience and more than 26,000 5‑star Trustpilot reviews, they combine expert optical knowledge with trend-setting fashion to deliver a standout customer experience. Job Type & Location • Permanent, ideally full time (minimum 30 hours per week), • Office-based near Bury, Greater Manchester Position Overview As an Optical Assistant, you’ll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone. You’ll leverage your optical knowledge to guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence. Key Responsibilities • Respond to customer enquiries via digital channels (email, chat, phone), • Provide tailored recommendations for frames, prescription lenses, and sunglasses, • Support customers with order tracking, modifications, and aftercare advice, • Identify and resolve customer concerns with empathy and efficiency, • Utilise internal systems to manage and log customer interactions accurately, • Maintain up-to-date knowledge of products and procedures, and share insights with the team What We’re Looking For • Previous experience as an Optical Assistant, • Strong understanding of prescription lenses, optical frames, and sunglasses, • Excellent communication and customer service skills with a calm and professional demeanor, • Comfortable multitasking across digital communication channels and administrative systems, • A team player who is organised, attentive to detail, and commercially aware What’s On Offer • Salary: £25,000 – £26,000 per annum (depending on experience), • Hours: 30 – 37.5 hours per week, full or part-time considered, • Schedule: 9 am – 5 pm, including Sundays (shorter working hours), • Annual Leave: 26 days plus Bank Holidays, • Benefits: Staff discount, pension scheme & more, • Work Environment: Modern head office with onsite Optical Glazing Lab and fulfilment centre, supported by a friendly and dynamic team If you're an experienced Optical Assistant looking to apply your clinical knowledge in a new environment within the industry, this is the opportunity for you. To apply, please click the Apply Now link or get in touch via WhatsApp for more information.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 2+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Advantageous Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

We are looking for a motivated and reliable individual to join our team as a Trainee Support Desk Engineer. This role is ideal for someone keen to develop technical skills in a hands-on support environment. This is an office-based position within a long-established company that supplies and supports digital imaging solutions in a specialist market. Youll gain practical experience working with modern imaging technologies, including CAD/CAM systems and 3D printing equipment. Hours: 9:00am 5:00pm, Monday to Friday (30-minute unpaid lunch break) Hourly Rate: £12.71 Key Duties & Responsibilities • Provide 1st line technical support to customers via remote support, telephone, email, and live chat, • Log all support enquiries accurately using the company CRM and Support Desk system, • Update and manage support tickets through to resolution, • Escalate more complex tickets to the appropriate technical team member, • Assist in arranging external technical support when issues cannot be resolved internally, liaising with relevant administrative staff, • Deliver a consistently high level of customer service while adhering to service management procedures, • Respond to client enquiries and help resolve both hardware and software-related issuesSkill...

Company Description Sculpt Activewear combines fashion-forward designs with functional, high-performance activewear, specializing in sweat and squat-proof tie leggings. Our mission is to empower individuals by blending strength and femininity through our innovative pieces. We strive to revolutionize activewear, offering products that are as stylish as they are supportive. Role Description We’re looking for a proactive and detail-oriented CX & Operations Co-ordinator to support our growing retail and ecommerce business. This role combines customer service, ecommerce operations, import logistics, merchandising, and wholesale support. You will help deliver an excellent experience for both online and in-store customers while supporting key operational areas that keep our ecommerce and wholesale channels running smoothly. Customer Service (Online & In-Store) • Respond to customer enquiries via email, phone, live chat, and social media in a timely and professional manner • Assist customers in-store, providing product advice and delivering a welcoming retail experience, • Support fulfilment of online and Click & Collect orders ensuring accurate picking, packing, and preparation • Resolve customer issues including delivery delays, refunds, exchanges, and product enquiries, • Maintain high customer satisfaction and help improve support processes, • Track recurring customer issues to improve the overall customer experience. Import & Inventory Coordination • Assist with coordinating imports from international suppliers, • Track shipments and liaise with freight forwarders and suppliers, • Maintain records of incoming inventory and delivery timelines, • Support stock management and inventory updates Wholesale Support • Proactively source and develop new retail and wholesale leads, identifying partnership opportunities to support business growth and market expansion, • Process wholesale orders and ensure accurate fulfilment, • Assist with wholesale catalogues and pricing updates, • Support onboarding and relationship management with wholesale partners Requirements • 5 years experience in customer service, ecommerce operations, or retail, • Strong understanding of the Sculpt Activewear brand and community, • Excellent written and verbal communication skills, • Enthusiasm for proactive problem-solving and improving customer experiences • Comfortable interacting with online and in-store customers • Highly organised with strong attention to detail, • Ability to manage multiple responsibilities across customer service and operations Desirable • Familiarity with wholesale sales or B2B order management, • Experience with import logisitics or international suppliers What we offer • Opportunity to work in a fast growing retail and ecommerce brand, • Employee discount and monthly uniform allowance, • Collaborative and supportive team environment, • Competitive salary and career growth opportunites, • Performance based bonuses

38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift 30-35 days holiday (pro rata) ~10% in-store discount ~ Pension scheme ~ Ongoing training ~ Enhanced family leave ~ Thinking of using AI to help with your application? Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Summary Read all the information about this opportunity carefully, then use the application button below to send your CV and application. £38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. What you'll do • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. xrnqpay If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Job Opportunity: Polish-Speaking Customer Service Representative. Deliver outstanding customer service in. Youll assist customers via phone, email, or chat resolving their inquiries efficiently and ensuring their satisfaction.

As a Customer Service Agent, you will play a crucial role within our dedicated team working hard to provide great customer service to all our customers across the world, holidaymakers and business travellers alike from over 40 countries! Your job will be to help customers get their questions answere

A professional recruitment agency with a focus on excellence is seeking a Customer Service Advisor in Farnworth. This role requires 2 years of customer service experience and demands excellent communication skills. Key responsibilities include being the first point of contact for customers and handl

This Customer Service Advisor position has your name on it. Confidence picking up the phone, speaking to customers. Act as the first point of contact for all customers.

A leading service provider in Manchester is seeking a Customer Service Agent focused on email and chat interactions. In this role, you will provide exceptional support to holidaymakers and business travelers across various platforms.

A leading airport services provider is seeking a detail-oriented Customer Service Agent for a hybrid role focused on email and chat support. The successful candidate will assist customers globally with inquiries and problems, demonstrating empathy and professionalism. Requirements include strong cus

We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. Join Quince as a Customer Experience Associate and deliver thoughtful, high-quality service across chat, email, phone, and social channels. Im

Taylor Shaw - Great Food, Bright Futures At Moston Lane Community Primary School, part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... As a Cook Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: Monday - Friday | 35 Hours Per Week | Term Time Only Job ID: 6393 Salary: £13.71 Per Hour | £20,921.46 Per Annum What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Taylor Shaw - Great Food, Bright Futures At Co-op Academy New Islington, part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... As our Catering Supervisor you will proactively manage our talented team on site, as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Oversee food preparation for 220 covers per day, maintaining high standards of quality and efficiency Motivating and managing a team of 3 x General Assistant Controlling and managing a budget, stocktaking and ordering Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Monday - Friday | 7:00am - 2:00pm | 35 Hours Per Week | Term Time Only Job ID: 5038 Salary: £13.81 Per Hour | £21,074.06 Per Annum What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within contract catering is essential Previous experience within an Education setting is advantageous Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Hotpoint UK Appliances part of Beko Europe, a global leading white goods manufacturer and proud recipient of the UK Top Employer award for the past six consecutive years, are presenting an exciting opportunity for a Depot Supervisor to join their satellite depot in Manchester. The successful Supervisor will control all aspects of the delivery function; to include the scheduling of deliveries, allocation of loads, monitoring of delivery performance, and maintenance of an efficient delivery service. You will play a vital role in achieving excellent customer satisfaction, managing customer queries, and taking prompt remedial action. We are looking for an effective team leader to support all Drivers, Drivers Mates, and Warehouse staff within the depot. This is a fantastic opportunity to contribute to and drive forward excellence within an already high-performing depot. If you are looking to take the next step in your career or have proven managerial experience within the Transport sector, and adopt a flexible, customer focused approach, then we want to hear from you! Requirements Previous team management experience within the Transport industry, ideally within a multi-drop environment. Knowledge of transport operations and industry legislation e.g., tachograph and drivers' hours. Transport Manager CPC is essential. Strong Health and Safety knowledge and awareness. (NEBSOH certification is desirable) IT literate with proficiency on Excel and Google based spreadsheets. Excellent organisation skills with the ability to multitask and prioritise to achieve results. Efficient problem-solving skills. Ability to work in a high-pressured, fast-moving environment. A dynamic nature with the willingness to be hands on. Clamp/forklift licence holder would be advantageous. Full UK Driving Licence. Benefits: A competitive salary of £36,468.00 depending on skills and experience. Hours of work: 5am - 2pm, 10:30am - 7:30pm & 12:30pm - 9:30pm. 4 weekly shift patterns, including 2 Saturdays per month. A local annual site bonus. Up to 30 days holiday per annum + bank holidays. Company pension scheme. Staff, family, and friends discount available on various company products.Interested? Then APPLY now for immediate consideration. Ready to join us? Apply today or contact us for an informal chat on (phone number removed)

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Customer‑centric mindset with great communication skills (in‑person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Summary £13.45 - £14.45 per hour | 30 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist. What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you'll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. TPBN1_UKTJ

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Head office, Bury (Greater Manchester) Permanent | Full-Time or Part-Time (min. 30 hrs/week) A unique opportunity has arisen for an Optical Assistant to join the UK's leading independent online retailer of luxury sunglasses and prescription eyewear, headquartered near Bury, Greater Manchester. With over 20 years of experience and more than 26,000 5‑star Trustpilot reviews, they combine expert optical knowledge with trend-setting fashion to deliver a standout customer experience. Job Type & Location Permanent, ideally full time (minimum 30 hours per week) Office-based near Bury, Greater ManchesterPosition Overview As an Optical Assistant, you'll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone. You'll leverage your optical knowledge to guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence. Key Responsibilities Respond to customer enquiries via digital channels (email, chat, phone) Provide tailored recommendations for frames, prescription lenses, and sunglasses Support customers with order tracking, modifications, and aftercare advice Identify and resolve customer concerns with empathy and efficiency Utilise internal systems to manage and log customer interactions accurately Maintain up-to-date knowledge of products and procedures, and share insights with the teamWhat We're Looking For Previous experience as an Optical Assistant Strong understanding of prescription lenses, optical frames, and sunglasses Excellent communication and customer service skills with a calm and professional demeanor Comfortable multitasking across digital communication channels and administrative systems A team player who is organised, attentive to detail, and commercially awareWhat's On Offer Salary: £25,000 - £26,000 per annum (depending on experience) Hours: 30 - 37.5 hours per week, full or part-time considered Schedule: 9 am - 5 pm, including occasional weekend shifts Annual Leave: 26 days plus Bank Holidays Benefits: Staff discount, pension scheme, paid professional development fees Work Environment: Modern head office with onsite Optical Glazing Lab and fulfilment centre, supported by a friendly and dynamic teamIf you're an experienced Optical Assistant looking to apply your clinical knowledge in a new environment within the industry, this is the opportunity for you. To apply, please click the Apply Now link or

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Elior Hospitals - Nourishing Those Who Care At Royal Bolton Hospital, in our Hospitals division , we make sure teams, patients, and visitors have access to wholesome, comforting food when they need it most. Because good nutrition isn't just fuel • it's part of the recovery journey, and we're proud to play a role in that. What you'll be doing... As a Head Chef you will be proactively managing and supporting a catering team as well as creating a platform for financial growth through cost control and culinary excellence. Recruiting, training, supporting and people development to deliver an efficient, high quality service to Elior UK, customer and client Maintaining, ordering and controlling food stocks within budget Ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customer and colleagues Working Pattern: Any 5 Days Out Of 7 | 37.5 Hours Per Week Job ID: 6250 What can you bring? Proven leadership ability with a proactive, hands-on approach Genuine interest in customer service excellence Focused on the front line Catering experience essential with chef skills 2+ years experience as Head Chef or Sous Chef ready for their next step Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: • 30 days paid annual leave (pro‑rata), rising with length of service, • Pension scheme, • Perkbox retail and online discounts, • Employee Assistance Programme (24/7 support line), • No commute and reduced environmental impact, • Real‑time support while working remotely, • Flexible working patterns to support work‑life, • Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms, • Provide accurate information, resolve queries and deliver high‑quality customer service, • Navigate multiple online systems to update customer records and manage cases, • Follow all call handling, data protection and quality assurance guidelines, • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions, • Escalate issues appropriately and follow required processes for complaints or safeguarding, • Work autonomously in a remote setting, maintaining productivity and service levels, • Attend mandatory training, coaching and performance feedback sessions, • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Taylor Shaw - Great Food, Bright Futures At Briscoe Lane's Academy, part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing: As a Catering Manager with Taylor Shaw, you'll take full responsibility for running an Education site - delivering great food, leading your team and creating a positive dining experience for students every day. Manage day-to-day kitchen operations and service for 450 covers per day Lead, develop and motivate your team of 7 Maintain high standards of food quality, safety and compliance Controlling and managing a budget, stocktaking and ordering Working Pattern: Monday - Friday | 7:00am - 2:00pm | 32.5 Hours Per Week | Term Time Only Salary: £14.10 Per Hour | £20,437.95 Per Annum Job ID: 4926 What can you bring? Catering or kitchen management experience Strong Chef Skills Strong leadership and organisational skills A passion for food and customer service Good knowledge of food safety and compliance Previous experience within Contract Catering within an Education setting is essential What the role brings to you: Full ownership of your kitchen Opportunity to grow and develop your team A stable, structured role in education catering Great work-life balance Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Social Media Sales Team Manager Join A Top Performing Virtual Sales Teams Ready to take ownership, drive results and be part of a high-energy sales team that wins? My client is an award-winning virtual team handling high volumes of holiday enquiries every day - turning conversations into bookings and delivering exceptional customer experiences from start to finish. The Role as a Social Media Sales Team Manager Manage a team of 12 agents dealing with customer enquiries across Facebook, Live Chat & WhatsApp Support your team while they convert inbound conversations into bookings Deliver fast, responsive service - speed matters Create and promote your own social media offers alongside your team Spot trends, track performance and stay ahead of competitors Why Join Us Fully remote, high-performing team of 12 Strong culture of performance, support and accountability Real ownership of your team, customers, and results A growing, evolving business where your ideas count If you have managed a retail, call centre or virtual team and are…… Sales-driven and target-focused Thrive in a fast-paced environment Confident communicator who builds rapport quickly Self-motivated and comfortable working remotely Confident manager/assistant manager If you love sales, pace and performance - this is your team! Please click the link to apply or send your CV to / call Nichola on (phone number removed)

Our Hospital Director is always happy to welcome you into the hospital for an informal chat, simply pop in to find out more about working at Barchester.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Employee of the Month' rewards and Long Service Awards'.

A strong commitment to delivering five-star customer service. Senior Receptionist - Private Healthcare GP Services, at The Wilmslow Hospital (GP Services). Benefits: Competitive benefits package including private medical healthcare insurance, financial and wellness services, and much more.

Employee of the Month' rewards and Long Service Awards'.

Brook Street Social Care, in proud partnership with a respected children’s residential care provider in Manchester, is recruiting for experienced and dedicated Residential Support Workers to join their compassionate and expanding team.As a Residential Support Worker, you will play a pivotal role i

Employee of the Month' rewards and Long Service Awards'.

CAMHS Professionals is recruiting experienced Children's Residential Support Workers to join a bank of professionals supporting children's care homes across Bolton, on behalf of a local authority client.This is a flexible, ad hoc role — ideal for candidates who want to work around their own availa

Are you ready to make a significant difference in the lives of children and families? We are seeking a committed Social Worker to join our Support & Protection Service in Stretford. Deliver a comprehensive social work service within a multi-agency partnership to children in need and their families,

Provide emotional and practical support to service users, empowering them to make positive changes.

Residential Support Worker (Complex Care / Supported Living).Registered Manager / Team Leader.To provide high-quality, person-centred support to individuals with learning disabilities, complex needs, mental health conditions, and behaviours that challenge.The role focuses on promoting independence,

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Leech Street is a registered residential care service, supporting adults aged 18+ in a s

This service supports individuals with enduring mental health needs as they transition from hospital or institutional settings to independent living in the community. Red Lion Apartments is a modern supported living service located in Westhoughton, Greater Manchester. The service consists of 16 sel

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Farleigh Close is a registered residential care service, supporting adults aged 18+ in a