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Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes., • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes., • Troubleshoot application specific, hardware, and endpoint problems., • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities., • Design automation to improve processes and reduce recurring incidents., • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds., • Experience in IT support/problem management in a professional office environment., • Strong troubleshooting and analytical skills with excellent attention to detail., • Genuine passion for root-cause analysis and long-term issue eradication., • Customer-centric mindset with great communication skills (in-person, phone, email, chat)., • Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments., • Ability to prioritise effectively and take full ownership of tasks., • Collaborative team player who supports others and champions continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Customer Service Specialist / Contact Centre Advisor – Panda Waste\n\nRole Purpose\nAct as the first point of contact for customers contacting Panda Waste via telephone, email and Live Chat delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding brand values and compliance.\n\nKey Responsibilities\n\nHandle inbound customer contacts via calls on PANDA’s contact centre numbers\nProvide accurate information, resolve service queries, and guide customers through digital tools and processes\nManage customer complaints with empathy, ownership, and professionalism\nMaintain and update customer account records in line with procedures and actions taken\nIdentify service improvement opportunities and provide feedback to enhance the customer experience\nAdvocate and educate customers on digital tools and services\nAdhere to regulatory waste requirements \nPerson Specification / Skills & Competencies\nEssential:\n\nExcellent communication and active listening skills\nStrong customer focus with passion for helping and problem-solving\nComfortable using digital systems and tools with ability to learn new technology\nResilient and adaptable with a positive attitude\nDesirable:\n\nAbility to handle challenging calls with empathy and professionalism\nGood organisational and multitasking skills\nExperience with CRM or contact centre environments (beneficial but not mandatory)\nWorking Conditions\n\nOffice based\nContact centre hours typically 08:30–17:00, 5 days a week, Saturdays may be a requirement\nWe are Panda. We value waste.\nWe’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.\n\nOver the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.\n\nAt Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.\n\nWe expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.\n\nWe own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.\n\nAnd above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.\n\nOur journey depends on talented, committed people who want to make an impact.\n\nTake the first step and join us on the journey.\n\nPanda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.\n(DE&I Policy Statement)

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: • Work in a vibrant atmosphere where your contributions truly matter., • Enjoy a hybrid working model that promotes work-life balance., • Competitive salary and benefits package designed to add value to your career., • Opportunities for personal and professional growth within a supportive environment. Key Responsibilities: • Be the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence., • Deliver high-quality service while managing client conversations confidently in a busy setting., • Execute telephone trades accurately and in line with client instructions and regulatory requirements., • Handle both straightforward and complex queries, providing clear and confident technical support., • Investigate discrepancies on shareholder accounts with a keen attention to detail and structured problem-solving skills., • Drive first-point-of-contact resolution, taking ownership of issues until full closure., • Proactively manage open cases, ensuring timely follow-up and a positive client experience., • Maintain accountability for the quality and accuracy of all work produced., • Adapt quickly to various management processes and service expectations. What We’re Looking For: • Previous experience in a client service or contact centre environment is essential., • Ability to perform in a regulated, performance-driven environment with clear standards., • Confident in making informed decisions and managing workload under pressure., • Excellent written and verbal communication skills across multiple channels., • Educated to secondary school level, with equivalent experience. What’s in It for You? • A supportive and engaging work culture where your efforts are recognized., • Opportunities to improve service delivery and efficiency, driving continuous improvement., • The chance to work with a diverse team that values collaboration and innovation. If you’re ready to take your customer service skills to the next level in an exciting banking environment, we want to hear from you! Bring your enthusiasm and commitment to excellence, and apply today to become part of our client’s remarkable team. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Resident Experience Team Member at Found (Day & Night shifts available!) Full Time positions - Contracted 37 hours a week on average 4/5 days a week - Monday-Sunday Day shift times: Start at either 6:30am, 9am, 11am or 3pm - finish at 9pm/9:30pm latest Night shift time: 9pm/9:30pm-6:30am/6:45am Based at Victoria Riverside: 5-10 min walk from Victoria Station The Company Found is the exclusive operator for UK developer FEC. We’re on a mission to become no.1, experience led, brand-centric 360 lifestyle operator in the UK. Not just for a ‘time in life’, but for a lifetime. If that sounds like your thing, keep reading. We’re actually pretty special… Found is the only operator working across residential and commercial markets, from property and asset management to lettings, estates, and green spaces. We live and breathe experience-led living, sweating the small stuff so that every customer interaction adds value. We’re here to innovate, collaborate, and set new standards in the property market. The Role We are looking for standout team members who have a true passion for delivering exceptional customer service and creating unforgettable living experiences for our residents. The perfect candidate thrives under pressure, fostering a positive and welcoming community atmosphere. They will be there for our residents, handling any communication and supporting with our community events. • Resident Relations: Handle complaints, feedback, and queries promptly, ensuring high satisfaction and a positive living experience., • Community Engagement: Build strong connections with residents and support the planning and delivery of community events., • Property Standards: Maintain a clean, safe, and well-presented property through regular checks and hands-on support., • Event & Brand Support: Assist with onsite events and initiatives that enhance resident experience and strengthen brand reputation., • Problem Solving: Tackle issues proactively, adapt quickly, and contribute ideas to improve operations and service delivery., • Administration & Compliance: Manage paperwork, records, and ensure adherence to health, safety, and confidentiality standards., • Maintenance Coordination: Respond to maintenance requests and support smooth apartment operations., • Brand Ambassador: Represent the brand consistently and professionally in all resident interactions and public reviews. What will you bring to the table? Having the experience is important - but being the right fit is crucial, bring your personality, but hold the ego, these are the traits we wanna’ see in you. • Able to work with autonomy and demonstrate initiative, • An inspiring team player, • Bring and champion market best practice, • Up for change and can adapt easily, • Thrives in a fast-paced environment, • Confident and proactive approach, • The highest level of communication skills with the ability to be able to negotiate with a range of stakeholders including customers and internal teams, • An ethos of continuous improvement What's in it for You: As much as we want you to love working with us, we don’t expect you to do it for nothing, here is what’s in it for you. • Competitive salary, • 25 days annual leave increasing with employment, • Pension Scheme, • Life Assurance, • Voluntary benefits including gym membership discounts and cycle to work, • YAY Day - A dedicated day for strengthening relationships and collaboration through fun group challenges, creative workshops, and team activities, fostering a stronger community., • Together, we win - Celebrating team success with shared experiences, • Fearless Fund - We empower personal and professional development by offering support for experiences that challenge and inspire you, from attending conferences to pursuing certifications., • Feel great, do great - we will be offering you different wellness programs designed to support your health, resilience, and growth. Equal Opportunities We’re committed to fairness and equality in everything we do. No matter your background, gender, race, or beliefs, you’ll be treated with respect and given the opportunity to grow. Ready to make it happen? Let’s chat.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 2+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Advantageous Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

Market Research Temporary 6-7 weeks. Monday - Friday (9am-4:30pm with a 2:30pm finish on a Friday) Stretford - Fully Office based. £12.60ph Bonus Working for a retail promotions company with a clear vision of putting integrity back into telesales by “putting the retailer first”. With over 30 years experience across the key team members and telephone operators, you can be sure that any activity we run is handled with 5 star service, support and most importantly, results. We firmly believe that when done properly, telesales is a cost-efficient and highly effective form of communication, giving you the opportunity to directly influence key decision makers. Everything we do is highly accountable so you can demonstrate to your business exactly what ARP has done to drive distribution and sales of your brand. Much of our work is focussed on the Commercial and Industrial sector, our experience and skills are transferrable to any sector, we welcome the opportunity to chat through the opportunity with you. You will be confident with outbound calls and selling the various products to retailers. You will have great attention to detail and data inputting skills to log and track orders. You will have an excellent customer service skills and telephone manner. This role is 100% office based, no weekends. Benefits: Free parking Accessable on public transport Re...

Location: Warrington, Northwich, Knutsford, Nantwich & Crewe Apply below after reading through all the details and supporting information regarding this job opportunity. Job Type: Permanent Salary: £30,784.50 per year Hours: 40 hours per week About the Role We are looking to recruit an experienced Groundworker to join our team delivering works within the Social Housing sector as part of a planned works programme. The role will involve working on residential properties across Warrington, Northwich, Knutsford, Nantwich and Crewe, carrying out a variety of external groundwork improvements. This is a great opportunity for a skilled groundworker who takes pride in their work and is looking for a stable, permanent role within the social housing sector. Key Responsibilities The successful candidate will carry out a range of domestic groundwork tasks including: * Flagging and paving works * Installation and repair of fencing * Gate installations * Small drainage works * General domestic groundworks on social housing properties Work will be carried out across multiple sites, maintaining high standards of workmanship, customer service, and health & safety. Requirements To be considered for this role, candidates must have: * Previous experience working within the Social Housing sector * Proven experience as a Groundworker * NVQ Level 2 in Groundworks (or equivalent) * Full UK Driving Licence * Own tools * Ability to work independently and as part of a team To Apply: Please call Lucy from Building Careers on / . This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our colleagues. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. xrnqpay Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDC

Customer Service and Claims Handler Start Date: 11th May 2026 Shift patterns: Mon - Fri 8.00 am - 9.00 pm, Sat & Sun 8.00 am - 8.00 pm - YOU MUST BE ABLE TO WORK ANY SHIFTS DURING THESE TIMES Salary: £26,436.80 Training: 2 weeks - 2 days training per week will be on site (at our Manchester office) Contract: Permanent (Hybrid - 2 week days on site at our Manchester office, 3 days work from home) 40 hours per week. THIS IS A HYBRID ROLE, YOU MUST BE ABLE TO WORK ONSITE 2 DAYS PER WEEK AT OUR MANCHESTER OFFICE YOU WILL BE PROVIDED WITH A DESKTOP PC FOR WORKING FROM HOME. YOU MUST BE ABLE TO CONNECT THE PC VIA AN ETHERNET CABLE TO YOUR MODEM; WIFI CONNECTION IS NOT AVAILABLE. NO TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF EMPLOYMENT. A CRIMINAL RECORD CHECK (BASIC DBS) AND A CREDIT CHECK WILL BE CARRIED OUT FOR THIS ROLE. Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre located in the heart of Manchester city centre, with a reputation for hard work, outstanding results, and for simply being “a great place to work”. What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We do this by telephone, email, web chat, white mail and social media interactions. We develop our teams and provide some fantastic opportunities for progression. If you want a career, you can make it happen. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award winning training programmes and exceptional training teams are on hand to help to make this happen. What role is available? Customer Service & Claims Advisor bound calls from customers who are wanting to make a claim on their mobile phone insurance. • Handling inbound calls from customers wishing to make an insurance claim., • You will support your customer through the process, assisting with fresh claims, updates, general enquiries and perhaps cancelling policies if required., • You will start your day signing into your systems to make sure you are ready to take your first call of the day., • You will talk to a variety of customers and support them by provide a positive experience on every call., • A good attitude and the ability to interact with lots of different people., • Computer skills, and the ability to navigate with ease., • 2 weeks of classroom-based training (paid of course), once complete you will go out on to the call floor. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help., • Days away from your desk to support in the local community, visiting the local dogs home is our personal favourite., • We have a Sports and Social committee who arrange and run fun activities on and off site, such as Gung Ho at Heaton Park and local quiz nights., • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars Where do you sign up? Right here!!

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

As a Customer Service Agent, you will play a crucial role within our dedicated team working hard to provide great customer service to all our customers across the world, holidaymakers and business travellers alike from over 40 countries! Your job will be to help customers get their questions answere

A leading service provider in Manchester is seeking a Customer Service Agent focused on email and chat interactions. In this role, you will provide exceptional support to holidaymakers and business travelers across various platforms.

Role Purpose Act as the first point of contact for customers contacting Panda Waste via telephone, email and Live Chat delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding brand values and compliance. Key Responsibilities Handle inbound customer contacts via calls on PANDA’s contact centre numbers Provide accurate information, resolve service queries, and guide customers through digital tools and processes Manage customer complaints with empathy, ownership, and professionalism Maintain and update customer account records in line with procedures and actions taken Identify service improvement opportunities and provide feedback to enhance the customer experience Advocate and educate customers on digital tools and services Adhere to regulatory waste requirementsSkills and Experience Essential: Excellent communication and active listening skills. Strong customer focus with passion for helping and problem-solving Comfortable using digital systems and tools with ability to learn new technology Resilient and adaptable with a positive attitudeDesirable: Ability to handle challenging calls with empathy and professionalism Good organisational and multitasking skills Experience with CRM or contact centre environments (beneficial but not mandatory)Working Conditions Office based Monday-Friday - 08:00–17:00, Saturdays may be required on a rota basisWe are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Taylor Shaw - Great Food, Bright Futures At Manchester Academy High School, part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... As our Catering Manager you'll take full responsibility for the delivery of our Catering Operation- delivering great food, leading your team and creating a positive dining experience for students every day. Manage day-to-day kitchen operations and service Lead, develop and motivate your team Maintain high standards of food quality, safety and compliance Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: Monday - Friday | 40 Hours Per Week | Term Time Only Salary: £17.94 Per Hour | £32,000 Per Annum Job ID: 6213 What can you bring? Catering or kitchen management experience Strong leadership and organisational skills A passion for food and customer service Good knowledge of food safety and compliance Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Mobile Train Presentation Operative (Night Shifts) Northern Railway £13.57 per hour 6–9 Month Temporary Contract Night Shift Opportunity. Help Keep Northern’s Trains Clean, Safe, and Ready for Service The Role and About You As a Mobile Train Presentation Operative, you will play a key role in maintaining the cleanliness and presentation standards of Northern Railway’s fleet across multiple locations. This is a mobile position, requiring travel between sites, where you will primarily carry out deep interior cleaning of train carriages, with occasional exterior cleaning duties as required. You will ensure trains are thoroughly cleaned and prepared for daily passenger service. This role is essential in delivering a safe, comfortable, and hygienic environment for customers. This position offers a structured work pattern of 5 days on, 3 days off, operating on a Sunday to Saturday rota, with working hours from 9:45pm to 6:00am. This post is scheduled to begin from the 20th of April 2026. You will be working across key locations including: Manchester Piccadilly Station Manchester Victoria Rochdale Train Station Manchester Airport You should be reliable, self-motivated, and take pride in delivering high standards. You should be comfortable working night shifts, able to handle physical tasks, and capable of working both independently and as part of a team. Essential Requirements: Full, valid UK driving licence (held for a minimum of 2 years) Flexibility to travel between multiple work locations Ability to work night shifts on a rotating schedule Strong attention to detail and commitment to safety and cleanliness The Company You will be working with Northern Railway, a major UK train operating company providing vital rail services across the North of England. With a strong focus on customer experience, safety, and operational excellence, Northern plays a crucial role in keeping communities connected. As part of this team, your work will directly contribute to ensuring trains are presented to the highest standards, ready for passengers each day. Ready to Take the Next Step? If you are interested in this Mobile Train Presentation Operative position, please do one of the following: Hit the apply button Or email to express your interest and arrange an informal chat regarding the position Once your application is received, it will be reviewed promptly, and you will be contacted to discuss the role further. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Customer‑centric mindset with great communication skills (in‑person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Taylor Shaw - Great Food, Bright Futures At Briscoe Lane's Academy, part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing: As a Catering Manager with Taylor Shaw, you'll take full responsibility for running an Education site - delivering great food, leading your team and creating a positive dining experience for students every day. Manage day-to-day kitchen operations and service for 450 covers per day Lead, develop and motivate your team of 7 Maintain high standards of food quality, safety and compliance Controlling and managing a budget, stocktaking and ordering Working Pattern: Monday - Friday | 7:00am - 2:00pm | 32.5 Hours Per Week | Term Time Only Salary: £14.10 Per Hour | £20,437.95 Per Annum Job ID: 4926 What can you bring? Catering or kitchen management experience Strong Chef Skills Strong leadership and organisational skills A passion for food and customer service Good knowledge of food safety and compliance Previous experience within Contract Catering within an Education setting is essential What the role brings to you: Full ownership of your kitchen Opportunity to grow and develop your team A stable, structured role in education catering Great work-life balance Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Role : Production Print Service Technician Location: Field Based - North West - Greater Manchester / Lancashire / North Wales Employer: CV Bay Ltd (Recruiting on behalf of a leading technology solutions provider) CV Bay are looking for a Production Print Service Technician to join a well‑established and respected technology solutions provider. In this field‑based role, you'll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best. Your responsibilities will include: Diagnosing and resolving technical faults Installing and networking PPD devices Providing customer training to help users get the most from their equipment Working collaboratively with the wider service team to meet SLAs and performance targets Using tablets, laptops and diagnostic tools to support continuous service improvement Keeping your skills sharp through ongoing training, including hands‑on, computer‑based and occasional residential courses This is a fast‑paced, varied role where no two days look the same, perfect for someone who thrives on problem‑solving and delivering exceptional customer service. Skills required: Strong networking knowledge Controller and colour profile experience Understanding of operating systems Excellent customer communication skills Previous experience in a Production Print Service Technician role Package: Up to £34,000 10% bonus 26 days holiday + bank holidays (with the option to purchase additional days) Access to extensive training and development, including award‑winning learning content Enhanced family leave Life assurance options An additional paid day off dedicated to mental health A generous pension plan to help maximise your future savings Discounts on activities, technology, restaurants and more An extra paid volunteering day each year Independent Employee Assistance Programme offering 24/7 wellbeing support for you and your immediate family How to apply: Click the link below to submit your CV for consideration. If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector. #ENG1

Social Media Sales Team Manager Join A Top Performing Virtual Sales Teams Ready to take ownership, drive results and be part of a high-energy sales team that wins? My client is an award-winning virtual team handling high volumes of holiday enquiries every day - turning conversations into bookings and delivering exceptional customer experiences from start to finish. The Role as a Social Media Sales Team Manager Manage a team of 12 agents dealing with customer enquiries across Facebook, Live Chat & WhatsApp Support your team while they convert inbound conversations into bookings Deliver fast, responsive service - speed matters Create and promote your own social media offers alongside your team Spot trends, track performance and stay ahead of competitors Why Join Us Fully remote, high-performing team of 12 Strong culture of performance, support and accountability Real ownership of your team, customers, and results A growing, evolving business where your ideas count If you have managed a retail, call centre or virtual team and are…… Sales-driven and target-focused Thrive in a fast-paced environment Confident communicator who builds rapport quickly Self-motivated and comfortable working remotely Confident manager/assistant manager If you love sales, pace and performance - this is your team! Please click the link to apply or send your CV to / call Nichola on (phone number removed)

Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. You’ll use your energy and ambition from similar roles where

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39-week sessional post i.Temporary until 31st March 2027.Monday - Friday, working 7 hours per day.East Lothian Council seek to appoint a positive, resil

Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. You’ll use your energy and ambition from similar roles where

Join our Darlington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers at the heart of every d

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39-week sessional post i.Monday - Friday, working 7 hours per day.East Lothian Council seek to appoint a positive, resilient and committed individual fo

Type: Full-time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you t

Our Hospital Director is always happy to welcome you into the hospital for an informal chat, simply pop in to find out more about working at Barchester.

Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. Keeping all customer areas and back of house staff areas clean. As part of the Genting Group, which employs 62,000 people worldwide, we are passi

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented.

We are looking for a Warehouse Operative to assist our busy client, based in Yeovil.This will be working for a large logistics company to help them to move parts from one building to another.This is a temporary role that will be for approximately 4 weeks.This role is mainly moving parts, but you wil

You'll take ownership of customer accounts from initial enquiry through to vehicle delivery, building trust, matching customers to the right finance solution, and seeing deals through to completion. We're looking for experienced sales professionals who are comfortable operating in a regulated financ

Car drivers are preferred to transport service users to community activities.

Phoenix House in Lowestoft provides supported accommodation for adults experiencing homelessness, offering 23 self‑contained rooms and tailored support to help our customers access the widest opportunities available to them and move toward independent living. Located on Kirkley Cliff, the service

They pride themselves in offering first class service by answering customers questions and acting as a liaison between consumer and manufacturer. The role will involve becoming an expert in selling our client’s products to customers in order to meet their needs and desires, while working with

Entry Level Sales Role - London.Kickstart Your Sales Career: Amazing Benefits & Full Training! - Immediate Starts Available.Ready to kickstart a rewarding career in sales with incredible perks from the start.Our client, a thriving company in field sales and marketing, is looking for enthusiastic ind

We're looking for experienced sales professionals who are comfortable operating in a regulated finance environment and who know how to balance great customer service with commercial performance. As a Car Finance Sales Advisor, you'll work with pre-qualified customers, approved lenders, and trusted d

Developing and sustaining warm and trusting relationships with service users. Encouraging service users to engage in a range of exciting social activities, both within and outside of their homes. Facilitate service user engagement, involvement and peer support.

Join Markel as an Insurance Sales Advisor and help us deliver an outstanding new business and renewals service to customers across the UK. Are you great with customers over the phone?. You'll be at the heart of our Direct Team, speaking to customers who are already engaged with us - <.

Key Responsibilities * Assess resident needs and develop support plans * Provide guidance on budgeting, benefits, and daily living * Carry out regular welfare checks and property visits * Support tenants to manage rent and sustain tenancies * Report repairs, maintenance, and health &

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives.We are looking for a passionate and enthusiastic Support Worker to join our specialist home in Worsley, Mancheste

We are recruiting for a Mobile Operative based out of our Head Office , Cranford Avenue , Sale , M33 2AU.Travelling to various sites across North and South Manchester.Hours - 40 hours per week Monday Friday (shift times flexible to meet the needs of the business) Saturday and Sunday shifts may be

Sales Advisor - Financial Services. Manchester Staff are delighted to be partnering with a growing and forward-thinking organisation within the financial services sector, specialising in mergers & acquisitions (M&A). The team is supportive, ambitious, and provides an excellent platform for individua

Strong English speaking and writing skills for effective communication with customers and the client.

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Location: HMP Parkhurst, Clissold Rd, Newport.Contract: Permanent - 39hrs per week- Mon-Sun.We are seeking a dedicated Cleaning Operative to join our team at HMP Parkhurst, a Category B, adult, male prison.Join a team that is more than just a group of colleagues - we work MONDAY TO SUNDAY as a suppo

We're the UK's biggest home cleaning service. Because we match you with local customers, youll also spend less time travelling.

Bridgwater (Central Base) with Nationwide Travel.We are an agency recruiting on behalf of a leading cleaning company seeking reliable and hardworking Industrial Cleaning Operatives to join their specialist team.Based out of Bridgwater, this role involves working across retail sites nationwide, focus