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About Esenda Esenda powers over £1.5bn of inbound and outbound payments annually, in the education space - from tuition and catering fees to supplier payments and payroll. We’re a revenue-generating startup with strong product-market fit, and we’re growing fast. Join us now and you’ll work on impactful features that directly shape our platform and make a real difference to our customers. What you’ll do • Design, build, and ship reliable backend services and APIs in Python (Flask) that power core product functionality., • Own features end-to-end: data modelling (Postgres), API design, testing, production rollout and ongoing improvements., • Help uphold strong engineering standards through thoughtful code reviews, testing discipline, clean architecture, and pragmatic decision-making., • Improve service reliability and operability: monitoring, alerting, logging, runbooks, and reducing on-call toil over time., • Work closely with the technical team to scope product ideas, focused on delivering customer-facing outcomes (not just “tickets”)., • Contribute to delivery practices: CI/CD improvements, incremental shipping, and maintaining a high-quality codebase., • You’ll join an on-call rotation (1 week in 4) compensation: paid as an extra £300 per on-call week. What we’re looking for • 5+ years experience building and operating production backend systems., • Strong experience with Python, and hands-on use of Flask (or similar frameworks)., • Solid understanding of Postgres (schemas, migrations, query performance, transactions)., • Experience designing and maintaining APIs (REST; event-driven experience is a plus)., • Comfortable shipping in cloud environments—ideally AWS—and working with modern CI/CD pipelines., • A strong quality mindset: you care about maintainability, security, reliability, and clear documentation. Bonus points for • Payments/fintech knowledge (reconciliation, idempotency, auditability, ledger concepts)., • Experience with distributed systems patterns (queues, background jobs, retries, rate limiting)., • Security experience (threat modelling, OWASP-style concerns, secure API design)., • Familiarity with Terraform. Why join us? • £60k salary + equity, • 40 days holiday (incl. bank holidays), • Pension scheme (3% employer contribution), • Fully remote, UK-based, with 3 in-person meetups per year, • A transparent, collaborative, and supportive culture Our stack (today) • Backend: Python, Flask, • Data: Postgres, • Cloud: AWS, • Edge: Cloudflare, • Infrastructure as Code: Terraform, • Delivery: CI/CD, automated testing, observability tooling How we work • Pragmatic, high-ownership teams with a bias to shipping, • Clear communication, strong collaboration, and continuous improvement, • Code reviews and sensible standards that keep quality high without slowing delivery Interview process • 30-min intro call (role fit, values, ways of working), • Practical exercise (small take-home or pairing session), • Technical interview (backend fundamentals, API design, production thinking), • Team chat + Q&A

At Fruition Group we embrace our values of Pride, Energy and Perseverance and our colleagues embed them as the foundation of their work. Our colleagues are proud to work for Fruition Group, they are pro-active with high energy to maintain our market-leading status. With a diverse team we recognise that no two people are the same and we focus on results rather than unachievable KPIs and work collaboratively to achieve our goals whilst having fun along the way! We are a high growth organisation who work with a huge range of technology employers throughout the UK, and as a business we re-invest profits to ensure we are leading in recruitment innovation in our marketplace and equipping our colleagues with the best environment, tools and training to help them succeed. The Yorkshire Tech team is our longest standing market, which focusses on staffing high-profile clients across the Leeds and Yorkshire area on an exclusive basis. This team is made up of extremely experienced recruiters, and has full support from our Delivery function and Consultancy Enablis, enabling you to accelerate your billings and become a true market leader in the industry. The role Reporting directly into a Managing Consultant, you will play a pivotal part in the resourcing of candidates for our clients and the development of new client relationships. You will continue to develop your network of candidates within your specialist vertical market and continually keeping up to date with current trends. You will think outside of the box for sourcing strategies and utilise all internal tech provided to maximise efficiency. There is excellent opportunity to develop your mentoring and leadership skills as you will begin to support junior colleagues with their day to day recruitment and deliver training sessions. You will work alongside internal Account Managers to ensure a smooth recruitment process from beginning to end for roles that you are delivering on. Key Responsibilities • Development of accounts into key accounts, • Searching for suitable IT candidates who match our clients’ requirements, • Headhunting and networking on sites such as LinkedIn / GitHub / Stack Overflow, • Writing and posting job adverts, • Telephone interviewing candidates to assess their suitability for specific roles, • Arranging interviews for candidates and liaising with them during this time, • Making job offers to suitable candidates and handling rejections, • Taking references / collating relevant supporting documents, • Building relationships with candidates to create a strong talent pipeline, • Use social media to create a personal brand, • Keep up to date with trends within the Tech industry, • Building relationships with existing and future clients, • Utilise internal tech such as SourceWhale, LinkedHelper and Paiger, • Ensure all data is accurately recorded on CRM, • Attending meeting with clients to explore potential opportunities, • Negotiating fees and terms of engagement Key Skills and Capabilities • Outstanding communicational skills with the ability to adapt language to different audiences, • Ability to build long—lasting professional relationships, • Ability to handle difficult conversations, • Excellent analytical and problem solving skills, attention to detail; well organised, • Proactive and independent thinker, • Excellent customer service skills, • Strong presentation skills with the ability to convey key messages to diverse and wide audiences, • Exceptional Stakeholder Engagement skills, • Experience working to targets, and good billing history, • Good negotiating skills, • Experience using the telephone in a professional environment is essential, • Good understanding of recruitment in the Leeds market is desirable, • Experience within Tech Recruitment on a 360 basis is essential Benefits • Competitive basic salary with uncapped earning potential, • Lucrative commission – no thresholds!, • Ongoing training with external learning providers, • Clear and structured Career progression, • Bi annual winners trip to European destinations such as Marbella, Barcelona & Amsterdam, • Flexible working offer between the office and home, • Quarterly lunch clubs for top achievers, • Quarterly team socials, • Childcare vouchers, • Friday early finish If you’re interested in joining Fruition as a Senior Recruitment Consultant / please get in touch for an initial confidential chat about our available opportunities, and we’ll happily share our story with you. For further information please email Lois.gooding @fruitiongroup.com We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Position: Customer Care Adviser Location: Hybrid Working - Kirkstall Forge, Leeds Permanent – Full Time (37.5 hours per week) Customer Care Team, Bupa Care Services Salary: £25,000 + Uncapped Monthly Bonus Scheme Opening Hours: Monday to Friday (08:00 – 18:30) & Saturday (09:00 – 12:30) What are we looking for? When is a contact centre not a contact centre? Well, for us, it’s when you do more than just take calls and process enquiries. In the Bupa Customer Care Team, we want you to be able to spend time having a caring and customer focused conversation. We want you to feel empowered to guide your caller through their search for a Care Home. You’ll be able to empathise and build a great rapport with your customers, being with them every step of the way. You’ll be there from their initial call, right through to their loved one moving into one of our Care Homes. Some of our enquirers need care for a loved one immediately, others are planning for the future, so you’ll build up a caseload of enquiries and support them by keeping in touch throughout their journey. Things don’t stop with delivering an outstanding customer experience though. We believe in working together as one, so you’ll also have opportunities to be involved in driving our department forward, ensuring we always exceed customer expectations when interacting with us. A bit about us Bupa is one of the most well-known and respected healthcare businesses in the world, because what we do matters. From our contact centres to our care homes; health and dental centres to our state-of-the-art hospitals across all four corners of the globe, every part of our operation is dedicated to our purpose of helping people live longer, healthier, happier lives and making a better world. We pride ourselves on working with brilliant people who put our customers at the heart of everything they do. Bupa Care Homes provides expert nursing, dementia, residential and specialist care to almost 6,000 people in 130 UK homes. The Role This fantastic opportunity is for a small number of individuals who have a passion for delivering an exceptional, yet personalised customer experience. In return for your desire for success, we’ll make sure you receive all the training and coaching you need to fit right into our team. As well as a competitive starting salary of £25,000 you’ll be eligible for our uncapped monthly bonus scheme which is based on your personal performance. You’ll be based at our Kirkstall Forge office in Leeds but have the flexibility to work from home too. You’ll have a permanent contract working 37.5 hours per week within our opening hours of Monday to Friday 08:00 – 18:30 and Saturday 09:00 – 12:30. What’ll you will need to succeed. • Love what you do. If you enjoy helping others and have a drive for being the best you can be, you’re already halfway there!, • Be confident in leading a telephone conversation through many emotions. Our callers can be everything from upset and not knowing which way to turn, through to happy, upbeat, and ready to have a good old chat about what’s going on in their life right now., • Determined, proactive attitude. We want you to provide an outstanding level of service, but we’ll also reward you based on your personal performance. One of these elements will be the number of enquirers you guide through an enquiry to admission into our Care Homes What’s it like to work here? We want people to ‘love working here’, so much so that’s it’s at the top of our agenda and something you’ll hear a lot about here at Bupa. We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what’s most important to you. We’re a healthcare company so there’s a huge focus on our people’s health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best. We’re driven by one purpose, helping people live longer, healthier, happier lives and that that means our people too! As a Bupa employee you’ll be entitled to some fantastic benefits which include: • 25 days holiday increasing to 30 days as your length of service increases, the option to buy and sell holiday • An enhanced pension plan & life assurance, • You’ll join our monthly bonus scheme, amount variable dependent upon your role and performance., • Looking after your health is important to us and you can benefit from our health trust scheme where all our people have the option of taking our market-leading medical insurance cover, which includes mental health support and treatment, at a greatly reduced price as well as a free health assessment every 2 years. Your health and wellbeing matters to us and we provide lots of family friendly policies too., • You can keep fit at our free onsite gyms (local gym discounts where no onsite gym)., • We will support you to get to work, offering a season ticket loan to spread the cost of an annual train/bus ticket as well as our cycle to work scheme. We’re an inclusive organisation that celebrates diversity and welcomes everyone – all talents and backgrounds. Bupa strives to make sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Are you a Graduate or someone who is looking to kick-start your recruitment career with one of the most successful and innovative Yorkshire-based technology Recruitment Agencies? If you’re ambitious, driven and want to work in a fast-paced environment, we can provide you with all the support, training and development to help you succeed! Applications are now open for Fruition Groups 2026 Graduate and Trainee Academy! To be considered for the academy, you should submit your application as soon as possible. Don’t miss out on this opportunity! Not a Graduate? No problem, we are looking for people to join our team with experience working in Sales, Retail, Hospitality, Customer Services, Events, Marketing, Recruitment or similar areas – that would love to start a career in recruitment. Working in recruitment isn’t for the faint-hearted, it’s exciting, fast-paced, challenging, and at times is like riding a roller coaster. You will need entrepreneurial spirit with a work ethic that’s second to none. You will be passionate, ambitious, money-motivated and driven to succeed in your career. It’s a great sector to get into if you want exposure to sales, marketing, and events, customer service and so many other industries, as it’s such a multifaceted role where no day is the same! You will start to build your own mini business from day 1, by developing a network of candidates and clients within your specialist vertical market. Your varied role will include the following daily activities: • Searching for suitable IT candidates who match our clients’ requirements, • Headhunting and networking on sites such as LinkedIn / GitHub / Stack Overflow, • Writing and posting job adverts, • Interviewing candidates to assess their suitability for specific roles, • Arranging interviews for candidates and liaising with them during this time, • Making job offers to suitable candidates and handling rejections, • Taking references / collating relevant supporting documents, • Building relationships with existing and future clients, • Attending meetings with clients to explore potential opportunities, • Negotiating fees and terms of engagement What do we need from you? • Excellent written and verbal communication skills., • Friendly, approachable, and able to build rapport quickly., • Able to multitask, prioritise workload, and meet deadlines., • Strong attention to detail in data entry and candidate documentation., • Comfortable using Microsoft Office (especially Word and Excel)., • Willingness to learn recruitment CRM or applicant tracking systems (ATS)., • Familiarity with social media platforms (e.g., LinkedIn) for candidate sourcing., • Self-motivated and eager to learn and develop within recruitment., • A proactive approach to sourcing and engaging with candidates., • Willingness to work in a fast-paced, target-driven environment., • Able to respond positively to feedback and training., • Strong desire to provide a positive candidate experience., • Punctual, dependable, and committed to delivering results., • Internship or part-time experience in an office, sales, customer service, marketing or events planning (Desirable but not essential), • Understanding of the recruitment process or interest in the recruitment industry What do you get in return? • Competitive basic salary with uncapped earning potential, • Lucrative commission – no thresholds!, • 12 week initial training program, with ongoing support from inhouse Learning and Development!, • Clear and structured Career progression, • Bi-annual winners' trip to European destinations such as Marbella, Barcelona & Amsterdam, • Quarterly lunch clubs for top achievers, • Quarterly team socials, • Friday early finish, • 25 days holiday + bank holidays!, • Plus more!- Choose your benefit from our flexible benefit pot! If you’re interested in beginning your recruitment career within a graduate/ trainee role, get in touch for a confidential chat today, and we’ll happily share our story with you. Check us out on social media: • Instagram: @Lifeatfruition, • TikTok: @Fruition_it We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job Overview The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do • Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support., • Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive and memorable customer experience in every interaction., • Ensure first contact response and resolution for non-complex customer queries is within defined targets., • Develop expertise relative to the Product suite you support., • Create and update case documents based on the information identified during troubleshooting, maintaining thorough records of customer interactions and issue resolutions., • Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr.CSRs, ensuring that they receive the necessary information to address and resolve these issues promptly., • This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You’ll Bring • Excellent communication and relationship building skills., • A polite and friendly telephone manner., • An eagerness and enthusiasm to learn, along with the ability to learn quickly., • Good time management and organizational skills., • Upbeat and proactive can-do attitude., • Ability to demonstrates an understanding of supported product/suite of focus and can explain how configurations affect results., • Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows)., • Able to utilize knowledge base articles., • An understanding or insight into trades industries would be advantageous., • A good understanding of cloud based technologies and systems would be advantageous. What We Can Offer You • Novated leasing via salary packaging, • Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances), • Generous Parental Leave Program, • Paid Volunteer Leave Days, • Public Holiday Exchange Scheme, • Talent Referral Program – get rewarded for referring a friend to join our team!, • Casual dress and relaxed office environment, • Fun team camaraderie and events, • Opportunities for career progression and development, • Diverse training & internal networking opportunities across all of our product lines, • Service recognition awards, • Click here to find out more about working at Simpro Group! Our Core Values While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. . Visit simprogroup.com/au/company/careers to learn more about us and our values. We would like to take this opportunity to thank all candidates for their application. • Please note, no agencies will be accepted in the recruitment of this role.

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation. We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

Produce regular insight outputs for customer service and operational leadership. Using NLP and text analytics, you will turn large volumes of unstructured customer feedback into structured insight, spanning phone, email, chat, and social channels. Build and maintain an end‑to‑end customer insigh

Simpro Software in Leeds is looking for a dedicated support representative to handle inbound customer queries via phone and chat, ensuring timely resolution and high service standards. The company offers perks like salary packaging, volunteer leave, and a supportive team culture.

The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints.Essential Duties and Responsibilities.Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all b

Sales Administrator Location: Leeds LS7 Salary: Up to £35,000 DOE Hours: Monday to Friday, 09:00 – 17:00 About the Role I am recruiting for an organised and customer-focused Sales Administrator to join my Client who are based in Leeds LS7. This is an excellent opportunity for someone with experience in technical sales or construction-related products who enjoys dealing with customers and supporting the sales process from enquiry through to quotation and appointment booking. The successful candidate will be the first point of contact for customers, including private homeowners, businesses, and organisations, providing excellent service and helping to generate new business opportunities while maintaining strong relationships with existing clients. Key Responsibilities Respond to incoming enquiries via phone, email, social media, live chat, and in person Provide technical advice and product information to customers Prepare quotations, proposals, and supporting sales documentation Welcome and assist customers visiting the showroom and trade counter Liaise with customers to arrange site survey appointments with Surveyors Manage diaries and calendar systems effectively Build and maintain strong customer relationships to encourage repeat business Support the wider sales team with administrative and customer service tasks Maintain accurate customer records and update internal systems Ideal Candidate The ideal candidate will have: Previous experience in a sales administration or technical sales role Strong communication and customer service skills Excellent organisational and administrative abilities Confidence dealing with customers both over the phone and face-to-face Good IT skills, including Microsoft Office and CRM systems The ability to manage multiple enquiries and priorities effectively Desirable Experience Experience within any of the following industries would be advantageous: Garage doors Entrance doors Construction or construction products PVC, steel, or aluminium systems Glazing products and systems What We Offer Competitive salary up to £35,000 depending on experience Monday to Friday working hours – no weekends Supportive and friendly working environment Opportunity to develop within a growing business

Sue Ross Legal are recruiting for a Multi-Track Personal Injury Fee Earner. Our client is a top 100 UK law firm with a renowned reputation; Due to a period of continued growth, the firm are actively seeking dedicated, and ambitious lawyers, (whether qualified solicitors or unqualified fee earners) to take on a varied caseload of high value serious and catastrophic injury cases from start to finish, predominantly litigated RTA based. Subject to experience, you will oversee cases valued between £25,000 and £50,000, £50,000, and £250,000, £250,000 to £1,000,000 or £1,000,000+. Duties: * You will be responsible for delivering excellent client care to clients who have suffered from a traumatic and life changing event. * Conduct regular technical and case reviews, providing feedback and mentoring as required. * Regular communication and meetings with your client. * Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel. * Analysis of evidence and research of legal issues on liability, causation, and quantum. * Drafting documents including statements, pleadings, and schedules of loss. * Securing early interim payments and appropriate rehabilitation. * Optimising your client’s settlement. * Ability to work with a task-based case management system to ensure regular contact is maintained with all clients, providing exceptional customer service, and managing their expectations. * Raising awareness of the department and developing your professional profile. * Support your Team Leader in the supervision, mentoring and development of junior members of the team as appropriate, ensuring clear objectives and KPIs are followed, performance issues are actively managed and development plans are in place in accordance with company policy. * Perform to a high level in a target orientated environment. * To undertake any other tasks as deemed relevant and reasonable by the business. Person Specification * Qualified Solicitor or Fellow of CILEx with a minimum of 4 years post qualification experience or can demonstrate equivalent experience to charge and recover appropriate rates. * Proven track record of dealing with serious injury claims; an experienced litigator with strong technical ability and practical knowledge of the court procedures. * Commitment to delivering excellent client care for each of our clients. Excellent communication skills to include negotiation and objection handling. * Accountable for achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and client care. * Competent working with a case management system and good knowledge of Excel and Word. Good attention to detail and strong organisational skills. * Maintains a positive attitude, self-motivated and uses own initiative. * Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives. Your KPI’s and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support. Although you will be handling a claimant caseload, our client will look at candidates from either claimant or defendant backgrounds. This is an excellent opportunity to join an esteemed firm that believes in staff progression, offers high levels of flexibility, and supports agile working. The organisation will offer you the following employment benefits package: * 25 to 30 days holiday + bank holidays * Company bonus scheme * Enhanced pension scheme * Permanent Health Insurance * Free eye tests * Enhanced adoption leave, maternity & paternity pay * Reward & recognition – long service, prize draw, incentives * Life insurance * Free parking (if/when in office) For more information about the above vacancy or for a confidential chat about our other vacancies throughout Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, the Northwest, and the Northeast, please send your details to us and one of our dedicated legal consultants will contact you. Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

Field Service Engineer - Premium Automotive Equipment Typical Earnings: Around £37,000 (base + bonus) - with potential to earn more Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday - no weekends, Premium product training and ongoing support 4 days per week in the field, one office day per week (this can be home office based) Location: Field-based across Northern England and Scotland. Ideal home locations include: York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate Why This Role Could Be Perfect for You Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings Join a market-leading brand with a reputation for quality, innovation, and excellent customer service Enjoy variety and independence - every day is different, with travel across the region and occasional overnight stays Receive top-class training and support to help you transition confidently into the automotive sector Be part of a company culture that values professionalism, pride in workmanship, and mutual supportThis is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact. The Role Service, calibrate, and maintain automotive equipment at customer sites Install new equipment and deliver start-up training Support the Technical Sales team with product demonstrations Complete admin tasks and update the CRM system Spot opportunities to grow service, training, and repair businessWho We're Looking For Strong mechanical, electrical, or hydraulic engineering background Field service experience preferred (but not essential if you have transferable skills) Health & safety aware, with a customer-first mindset Full UK driving licence and willingness to travel daily with some overnight staysNo automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors. If you've got field service experience and a desire to learn, we'll give you the tools and training to succeed. Personal Attributes Self-motivated and organised Able to manage your own time and workload Strong problem-solving skills and attention to detail Professional, customer-focused, and proud of your workRegister Your Interest If this sounds like your kind of role, we'd love to hear from you. Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on (phone number removed). Job Reference: 4317KB - Field Service Engineer - North Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship

Are You a Conveyancer Looking for an Exciting New Opportunity? Join a fast-growing Conveyancing Department at one of the leading providers of legal services in the residential property and remortgage markets! The Role: Following private equity investment, our client is expanding their Conveyancing Team in Leeds to meet the demands of their flourishing business. You will act for buyers in property purchases and related sales, managing files from instruction to completion. (Hybrid working available after the initial training period) Key Responsibilities: Process sale/purchase transactions from instruction through to completion, liaising with mortgage brokers, estate agents, solicitors, and clients. Manage a diverse caseload, including freehold, leasehold, new build, and shared ownership transactions. Build strong relationships with clients and third parties, providing regular updates. Deliver exceptional service to clients, introducers, and third parties. Identify and resolve potential risks to protect clients and the business. Maintain files in compliance with Service Level Agreements (SLAs) and regulatory requirements. Prepare and issue contract papers for related sales. Analyse search results. Liaise with Help to Buy and mortgage lenders to draw down client funds. Prepare completion statements and invoices. Handle exchange of contracts and legal completion. The Person: Around 2+ years' experience in file handling. Enthusiastic team-player and self-starter, able to work on own initiative. Ability to deliver high-quality customer service. Strong attention to detail and excellent verbal and numerical skills. In Return, You Can Expect: Salary Range: £25,000 to £53,000 dependent on experience. Bonus Scheme: Monthly exchange bonus, quarterly quality bonus, and annual billings bonus, with an estimated additional £5k - £6k annually once you have an established caseload. Holidays: 25 days (including 2 for religious/cultural leave) + bank holidays + your birthday off. Hybrid Working: Minimum 2 days in the office after an initial 8-week training period. To apply for this Property Lawyer role, please forward your CV to (url removed) or call Adam Dell'Armi on (phone number removed) for a chat about the role. Clayton Legal recruits for law firms and in-house departments across the UK. Based in the North West, our pedigree and service levels offer a refreshingly different recruitment experience. Work with experienced professionals dedicated to your success. Visit (url removed) for our latest blogs, legal news, and current vacancies

Role: Automatic Door Engineer Salary: £45,857 + D2D + Van (Personal use permitted) Location: Leeds, Bradford, Preston and Hull Shift: 42.5 hours Overtime: Offered at 1.5x and 2x On Call: 1/8 weeks + £140 Standby + £80 call out bonus + Overtime rates Are you looking for a long-term engineering career with stability, strong earning potential, and genuine growth opportunities? My client, a trusted national provider of Automatic Entrance Systems, is seeking a dedicated Automatic Door Engineer to join their expanding team. This is a fantastic opportunity to join a business that values its people, rewards hard work and invests in your professional development. As an Automatic Door Engineer you will be responsible for Service, maintenance, repairs and fault-finding on Automatic Doors, Sliding, Swing and Revolving. Following EN16005 guidelines to ensure doors are left in a safe manor Offering fantastic face to face customer service Good communication with internal and external stakeholders Liaising with clients and management to ensure customer requirements are met Willingness to partake in the on-call rota (approx. 1/8) Completing paperwork accurately and on time Ensuring van stock is always kept up to requirements The successful Automatic Door Engineer will have the following experience Previous experience in the Automatic Door industry EN16005 qualification The ability to work individually and as part of a team Good communication with internal and external stakeholders Experience with industrial doors, gates or barriers would be advantageous The Automatic Door Engineer will receive an excellent remuneration package which includes Company van with personal use permitted Power tools and phone are provided Unlimited overtime available and paid at 1.5x / 2x On call standby (£140pw) with additional payments for call outs after hours 25 days holiday + Bank holidays with Birthday leave after 1 years’ service Company pension scheme Life Assurance scheme and Health Cash Plan Employee assistance program to support health & wellbeing Employee referral scheme Long term service awards Paid ongoing training & development for skills, qualifications and certifications If you don’t meet every requirement but have relevant mechanical or electrical skills, we’d still love to hear from you. There may be other opportunities that suit your experience. Apply today or give Anja at Kemp Recruitment a call on (phone number removed) for a friendly, confidential chat about roles in your area. INDAT

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Customer Relations Advisor (12 Month Fixed Term Contract) to join our Consumer Relations team here at TransUnion. In this fast-paced role, you will work with our wider Customer Relations & Consumer services team to deal with consumer complaints relating to their credit report. So whether you are currently working within Complaints, Redress or Customer Services this exciting role will offer a host of development opportunities as part of a global team. Day to day you will: Proactively managing a caseload of consumer complaints, you'll work with all the relevant internal and external customers to bring the complaint to a mutually agreeable close Escalate complaints when needed Support with compiling information for consumer Data Subject Access Requests (DSAR) Ensure quality assurance and accurate MI reporting Reviewing any 'potential complaints' cataloged in the system by Customer Services. The flagged cases will need to be manually review by a complaints expert to ascertain if they need to be worked as a complaint or placed back into the customer services work queues. Working closely with the customer relations team as one day per week you'll be on the front line dealing with queries as they come in from consumers and clients. Essential Skills & Experience: Prior experience obtained within a complaints, redress or customer services function either on the phone, web chat or via email Great communication skills with the ability to empathise with the consumer and guide the conversation An ability to manage multiple cases effectively, you'll be able to plan and prioritise your day and adapt to sudden changes easily. Desirable Skills & Experience: Any experience of dealing with financial services complaints and liaising with the ICO and/or Financial Ombudsman Service would be great to see, however full training will be given. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consumer Operations Support

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 23rd March 2026 The Role: We’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips