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IT First Line Service Desk Analyst • Location: Newcastle, • Salary: £27,000 (4 on 4 off shift after 6 months) Day-to-Day of the Role: • Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat., • Collaborate with the wider IT team to resolve issues and improve service delivery., • Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets., • Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement., • Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately., • Continuously update and share knowledge of supported products and services., • Understand the company’s organisation and the customers of the Service Desk., • Experience in IT Service Call Management., • Proficiency in remote service tools., • Active Directory administration., • Understanding of TCP/IP, DHCP, and DNS., • IOS and Android device setup and support., • Proficiency in Microsoft Office 2010 and above., • Printer support capabilities., • Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance., • Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth.

Regional Account Manager - Leading UK Drinks Wholesaler – Newcastle – Up to £40,000, Company Car & Bonus I am pleased to be partnered with one of the Leading Drinks Wholesalers in the UK who are on the lookout to expand their teams. This client has an exceptional reputation for development, strong market share in the On Trade and a formidable portfolio of products. As a Regional Account Manager- On Trade, you will play a critical role in growing our presence in the on-trade sector, managing key accounts, and developing relationships across pubs, bars, and restaurants. You will be responsible for managing the sales pipeline, ensuring high levels of customer service, and negotiating commercial terms to maximize profitability. This role will focus on the Newcastle Depot and surrounding areas, with most accounts driven by IFT. Company Benefits: • Competitive salary with performance-related bonus, company car and generous OTE., • Comprehensive benefits package including health insurance, pension scheme, and company car., • Opportunities for professional development and career progression., • The chance to work with a leading brand in a dynamic and fast-paced industry. Your role as the Regional Account Manager will include: • Drive business growth by increasing sales volumes and securing new business within the on-trade sector (pubs, bars, restaurants)., • Build and maintain strong relationships with key accounts, ensuring long-term partnerships., • Develop and execute tailored sales strategies to meet customer needs and company objectives., • Manage the commercial aspects of accounts, including pricing, contract negotiations, and profit margins., • Regularly meet with customers to discuss product offerings, market trends, and growth opportunities., • Collaborate with internal teams (marketing, logistics, finance) to deliver seamless customer service., • Monitor competitor activity and market trends to stay ahead of the industry landscape. Have you achieved any of the following: • Proven experience in a sales or account management role within the drinks, hospitality, or FMCG sector., • Strong understanding of the on-trade environment, including pubs, bars, and restaurants., • Excellent communication and relationship-building skills., • Commercially astute with the ability to negotiate and manage complex contracts., • Self-motivated, target-driven, and able to work independently., • Full UK driving license and willingness to travel regularly. If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Newcastle Events are a customer-focused organisation operating in the B2C Events and sales sector. We pride ourselves on delivering high-quality service and building lasting relationships with our customers. The Role We are looking for a friendly and proactive Customer Service Representative to join our team. You will be the first point of contact for our customers, providing support, resolving queries, and ensuring a positive experience. Key Responsibilities • Respond to customer enquiries via phone, email, and chat, • Resolve issues efficiently and professionally, • Process orders, returns, and customer requests accurately, • Maintain up-to-date customer records on internal systems, • Provide product and service information clearly, • Excellent communication and listening skills, • A helpful, patient, and professional approach, • Good organisational and time management skills, • Confident using computers and basic software systems, • Competitive pay, • Full training and ongoing development, • Supportive and inclusive working environment, • Opportunities for career progression Newcastle Events are an equal opportunities employer. We welcome applications from all suitably qualified candidates. How to Apply Apply via LinkedIn Now

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking a Lead AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the Lead AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 3+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch, and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic, and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Strong stakeholder management skills, with the ability to communicate complex AI concepts clearly to technical and non-technical audiences, including senior leadership., • Proven ability to provide technical leadership across AI initiatives., • Demonstrated experience leading and mentoring a small team while remaining hands-on in design and coding. Desirable Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 2+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Advantageous Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for an Business Development Coordinator to join our successful team based at Stockton on Tees office part time. As our next Business Development Coordinator you remit will be to generate sales opportunities and deliver exceptional customer service to both external and internal customers by efficiently managing outbound and inbound telephone calls, as well as website live chat interactions. Role Details: ·Annual Salary - £25,360k Pro Rota ·Role based: Portrack Lane, Stockton on Tees,TS18 2PA ·Contract type: Permanent – Part time (16.5 hours) over Wednesday – Friday - Office Based Role ·Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days – Pro Rota • Carry out targeted calling campaigns and contacting prospective customers as part of a structured business development approach to calls, using a blend of resources, • Qualify leads and potential sales opportunities, • Liaise with Marketing teams on campaigns and with Digital teams regarding website generated leads, • Maintain accurate and up-to-date customer records in relevant systems, • Deliver key messages consistently using calling handling briefs and techniques, • Respond to customer service enquiries promptly and professionally, • Develop and maintain effective working relationships across the business to support commercial objectives, • Experience carrying out business development activities (targeted business development calls), • Strong experience in a customer service environment and Relationship Building, • Sales Experience (office based experienced), • Strong IT skills allowing you to effectively use internal systems, ensuring customer information is kept up to date and systems are aligned, • Experience using a CRM system, • A Full UK Driving Licence is desirable, • Good verbal communication and listening skills, • Ability to build rapport quickly. Skills Required Communication Skills, Sales Skills, Product Knowledge, Customer Service, Persuasion Skills, Data Entry, Time Management, Problem Solving, Listening Skills, Resilience. NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • Carry out targeted calling campaigns and contacting prospective customers as part of a structured business development approach to calls, using a blend of resources, • Qualify leads and potential sales opportunities, • Liaise with Marketing teams on campaigns and with Digital teams regarding website generated leads, • Maintain accurate and up-to-date customer records in relevant systems, • Deliver key messages consistently using calling handling briefs and techniques, • Respond to customer service enquiries promptly and professionally, • Develop and maintain effective working relationships across the business to support commercial objectives

CMS Recruitment limitedare currently recruiting forbilingual customer servicerepresentatives on behalf of an international logistics client ; Youll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere. As well as being comfortable working in a performance-driven contact centre environment with confidence. Ability to be communicate fluently inEnglish languageandsecond language (German), both verbal and written. Responsibilities : • Providing professional and efficient customer sales and service in all duties, • Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements, • First contact resolution of customers and clients queries, requests, orders and complaints, • Proactively contact existing and potential customers with the aim of up-selling products, • Previous contact centre experience is ideal, • Good proficiency and navigation skills around a pc, excellent keyboard skills, • Good telephone manner with a clear speaking voice, • Good communication skills and the ability to build rapport with the customer, • Ability to work well in a team As a Bilingual Customer Service Representative, you will be essential in delivering outstanding support to our clients in both German and English. Your core skills in communication and phone etiquette will enable you to effectively address customer inquiries and resolve issues. With premium abilities in data entry and multilingual communication, you will enhance our service quality and efficiency. Your analytical skills will also play a vital role in understanding customer needs and improving service delivery. Join our team to make a significant impact in a dynamic customer-focused environment. Apply now by sending across an up to date CV! JBRP1_UKTJ

Job Description: E-Commerce Executive Salary: £25,000 - £30,000 PA Location: Scunthorpe Job Types: Full-time, Permanent Role Overview: My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces. You'll help ensure products are accurately listed, orders run smoothly, and customers have a great online experience. This role suits someone organised, analytical, and comfortable working with digital tools. Key Responsibilities: • Process orders, returns, and refunds, including tracking, • Respond to customer queries via email, chat, or platform messaging, • Manage inventory updates and stock availability, • Assist with uploading and maintaining product listings (titles, descriptions, images, pricing), • Monitor website performance, promotions, and product availability, • Assist with marketplace management (e.g. Amazon, eBay), • Coordinate with in-house teams on promotions, launches, and campaigns, • Analyse basic sales data, • Ensure content aligns with brand guidelines and SEO best practices Skills & Experience: Essential: • Experience with platforms such as eBay, Amazon, • Strong attention to detail and organisational skills, • Confident using spreadsheets (Excel), • Good written communication skills, • Comfortable working within e-commerce platforms Desirable:, • Basic understanding of SEO and product optimisation, • Familiarity with digital marketing or online merchandising, • Experience handling customer service in an online environment Personal Attributes:, • Highly organised and reliable, • Comfortable multitasking and meeting deadlines, • Problem-solver with a proactive mindset, • Able to work independently and as part of a team Experience:, • E-commerce: 1 year (required), • Marketplace Admin: 1 year (required) This role is well suited to someone wanting to join a growing e-commerce department, offering the opportunity to develop alongside an expanding team and evolving online channels. JBRP1_UKTJ

Refrigeration Engineer - Southampton Salary: Up to £48,000 Hours: 40 hours per week - paid door to door Overtime: 1.5x and 2.0x Holiday: 25 days plus bank holidays Standby: 1 in 5 (£200 retainer) Van: Provided with private use I'm working with a well-established refrigeration specialist who is looking to add an experienced Industrial Refrigeration Engineer to their team, covering Southampton and the South Coast. This is a fantastic opportunity to join a business that supports development and progression, working on cold store and food distribution sites with DX, CO? and Ammonia systems. You'll handle a mix of service, maintenance and reactive work across a variety of industrial environments. What we're looking for * Experience with industrial refrigeration systems - DX, CO? and/or Ammonia * FGAS 2079 certification (essential) * Ammonia handling experience desirable (training can be provided) * Full UK driving licence * Reliable, customer-focused, and able to work independently What's on offer * Salary up to £52,000 (DOE) * Door-to-door travel pay * and 2.0x * 25 days holiday plus bank holidays * 1-in-5 standby rota with £200 payment * Company van with private use * Excellent training and progression opportunities This role would also suit a commercial refrigeration engineer looking to step up into the industrial sector - full training and support will be provided. If you'd like to discuss this opportunity in more detail, please get in touch to arrange a confidential chat. Industrial Refrigeration Engineer - Engineering Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business. JBRP1_UKTJ

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do • Respond to customer requests via telephone, email, and web chat, • Log all requests using the appropriate call logging software, • Resolve issues or provide advice and guidance where possible over the phone, • Assign calls to the relevant support teams when needed, • Action Back Office requests when required, • Advise customers and support teams on known problems/workarounds, • Keep customers updated on the progress of their request or incident, • Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring • Excellent communication skills, both verbal and written, • A genuine passion for delivering great customer service, • Willingness to learn and adapt, • Ability to work independently and as part of a team, • Strong problem-solving skills, • Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! JBRP1_UKTJ

Caterplus - More Than a Meal, It's a Community At Lawson House within Caterplus , we don't just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart. What you'll be doing... As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: Wednesday - Friday | 8:00am-3:00pm | 21 hours per week Salary: £19,708.92 (£18 per hour) Job ID: 5764 What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Distributor (Self-Employed) - Automotive Aftermarket This is an exciting opportunity for an experienced automotive aftermarket salesperson exploring possibilities to run their own business or an established self-employed distributor looking to add to their portfolio. You will take over an established area with around 120 spending customers. Our client is a leading supplier of automotive consumables / chemical products. They have a strong reputation for quality products and technical expertise. They offer their distributors unparalleled support including set up, product training and on-going marketing. Typical Earnings on this area: Around £40-50k per year - with potential to earn more Location: Covering DH, NE and SR postcodes - ideal locations include Newcastle upon Tyne, Sunderland, Durham, Gateshead, South Shields, North Shields, Washington, Peterlee, Consett, Chester-Le-Street What We Offer A proven, established customer base with consistent repeat business Full Technical, Sales, and Field Support training Ongoing marketing and brand support from a respected industry leader A high‑quality, demonstrable product range with strong customer loyalty Unlimited earning potential based on your drive and performance The freedom and flexibility of operating your own business under a respected brandWhy This Role Could Be Perfect for You A passion for sales and relationship building The ambition to grow a territory year on year Experience in the automotive aftermarket is advantageous, allied sector experience will also be considered Confidence in communication and customer engagement Energy, determination, and a strong work ethicIf you're motivated, commercially minded, and excited by the idea of running your own business with the backing of a market‑leading brand, this could be the perfect opportunity. The Role Service and support an existing customer base of 100+ garages and workshops Promote and sell our market leading range of automotive, trade-only consumables Increase product penetration within current accounts Grow the territory by developing new business opportunities Work alongside a national network of 50 experienced professionals Operate with the independence of running your own business, backed by a trusted brandThis is a field based, customer facing role ideal for someone who enjoys building relationships, demonstrating products, and driving sales performance. Register Your Interest If this sounds like your kind of role, we'd love to hear from you. Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on (phone number removed). Job Reference: 4337KB - Self Employed Distributor - Automotive Aftermarket Consumables Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship

IT First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-timeJoin a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations. Day-to-Day of the Role: Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously update and share knowledge of supported products and services. Understand the company's organisation and the customers of the Service Desk. Adhere to, promote, and support the company's Information Security policies.Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Active Directory administration. Understanding of TCP/IP, DHCP, and DNS. IOS and Android device setup and support. Proficiency in Microsoft Office 2010 and above. Printer support capabilities. Fundamental desktop and troubleshooting skills.Benefits: Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance. Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth. Engaging and supportive work environment where innovation and ideas are encouraged.To apply for the IT First Line Service Desk Analyst position, please submit your updated CV

The Food & Beverage Manager will direct the strategic initiatives and objectives of the Food & Beverage department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Food & Beverage Manager, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll think creatively to offer first-class customer service and go above and beyond to deliver the best possible experiences for our guests. If you're our ideal Food & Beverage Manager, you will: • Lead by example and let your personality shine through * Be visible on the floor, so that the team knows you've got their backs * Ensure KPIs are set and support the team in achieving these * Lead regular team meetings - not only will this help with building relationships but a coffee chat goes a long way! * Complete and issue rotas in advance - life/work balance is important, your team need to be able to make plans outside of work too * Identify any training opportunities - we want you and your team to build a future with Leonardo Hotels Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality! TPBN1_UKCT

Job Title: Customer Service Advisor Location: Boldon Colliery Pay Rate: £12.37 - 12.87 per hour Job Type: Temp-Perm Working Hours: Monday to Friday, 9am - 5pm HRGO Recruitment are currently looking for a Customer Service Advisor to join a well-established company based in Boldon Colliery. This role will involve supporting business customers with complex utility billing queries. You will be speaking directly with business owners and decision makers, helping them understand their bills, resolving account queries, and supporting them with payment arrangements where required. The ideal candidate will have previous contact centre or customer service experience, be confident speaking with customers over the phone, and able to handle sometimes sensitive financial conversations in a professional and supportive manner. Main Duties: Handling incoming calls from business customers regarding utility billing queries Making outbound calls to follow up on outstanding accounts or discuss payment arrangements Responding to customer emails and live chat enquiries in a professional and timely manner Assisting business customers in understanding complex utility bills and charges Setting up payment plans and working with customers to agree suitable repayment options Encouraging and supporting customers to bring accounts up to date Accurately updating customer information and account notes on the internal system Providing a professional, empathetic and solution-focused service at all times Requirements: Previous experience in a customer service or contact centre environment Confident communicating with customers over phone, email and live chat Ability to handle sensitive financial conversations professionally Strong problem-solving and communication skills Comfortable working in a fast-paced office environment If you are interested in the Customer Service Advisor role in Boldon Colliery, please click 'Apply Now' for an immediate interview

Warm, approachable, and customer‑focused.

Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. Two locations availble: EE North Tyneside (Silver Fox Way, Newc

EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time:. Why not use your skills to make a difference and join our Home Tech Team in Newcastle? We need people like you to speak with our customers over the phone about their account, listen to their needs a

Position: Accommodation Cleaner.Type: Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused tea

With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Anniversary rewards for key milestones of service. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rel

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

MTrec Commercial are proudly representing our industry leading client on their search for a RomanianSpeaker to join their customer services team on a full time, permanent basis. The role is based on site for the training period and after successful probation you will be offered the opportunity to wo

Rewards and Benefits on Offer;.Good location, and opportunities to progress within the company.Temporary on going contract 28 days holiday per year.Permanent contract after 12 weeks.Monday – Saturday, 06:00 pm – 14:00 pm / 14:00 pm – 22:00 pm.MTrec have a new opportunity for a prestigious firm

Good awareness of quality and customer satisfaction.

Customer Service Advisor - Leeds/HybridDo you excel at analysing financial information and turning it into clear, practical guidance for clients? Can you balance empathy with objectivity while helping people navigate challenging financial situations? Are you confident communicating with clients and

The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams. Customer Service Administrator.

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. Main Purpose of Customer Service Advisor role:. You will be communicating directly with customers on the phone, by email, social media and live web ch

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan. Online GP service, cycle to work scheme, gym membership discounts and many more!.

The role involves responding to the customer enquiries (Newcastle Residents) across multiple channels, resolving issues efficiently, and supporting critical services such as Telecare while maintaining professionalism, empathy, and accuracy. Deliver excellent customer service by building rapport, und

Be part of a service that connects people and businesses every day.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

You will manage check-ins, bookings, and inquiries while providing exceptional service to support the smooth daily operation of the health club. Birthday Day Off after 1 years' continuous service.

You'll be responsible for ensuring the safety, security, and smooth running of the hotel while delivering a high standard of guest service.

Be part of an exciting new hotel opening.We're launching a brand-new hotel in the heart of Canary Wharf in April 2026, featuring 279 rooms across 19 floors, with a restaurant, coffee shop, and rooftop bar.This is a great opportunity to join from the very beginning and help shape a successful opening

What you'll need to succeed Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service will be considered! You will be a customer centric individual that thrives when helping people! You will be comfortably managing a varying workload,

DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. We are a leading independent parcel, mail and logistics services company operating throug

Customer service advisors are vital to our success and your day to day will include personalising every interaction with our customers, responding to inquiries, resolving issues and handling client requests efficiently, supporting other teams within the business and providing resolutions for custome

Sales Advisor With Customer Service Skills. Put your sales and customer service skills to good use!. Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial