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Join us as a Sales Advisor at our Manchester store earning an hourly rate of £13.75 per hour with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £300 per month. We are offering the Sales Advisor: • Bonus., • Pension scheme., • 30-hour contract., • 21 days per annum paid holiday pro-rata for part time., • Personal use of in-store equipment after hours., • Generous staff discount (following probation)., • Full product training and induction., • Free on-site car parking., • Working within a small friendly team. We are looking for a Sales Advisor at Fitness Superstore, who will… • Provide an unsurpassed in-store experience for our customers., • Sell high-quality fitness equipment face-to-face, over the phone and Live Chat., • Achieve sales targets by analysing the needs of the customer and making informed product recommendations., • Provide all necessary information about our products and “apps” to the customer, demonstrating whenever necessary., • Work with our customer service and operations teams to ensure efficient customer solutions., • Be an “out of the box” thinker – we welcome new ideas and creativity., • Work 30 hours per week – regular days of work will be Thursday, Friday, Saturday, and Sunday, including every Bank Holiday. Overtime available to cover staff holidays and sickness. The successful Sales Advisor will have… • A confident, proactive approach, with the ability to flourish in a fast-paced environment., • A minimum of 12 months sales experience., • The ability to upsell and cross-sell, driving the sales process from the initial welcome to product testing, to purchase., • The motivation to hit your targets and earn generous bonuses month after month., • A natural people person who is passionate about the customer experience., • A good level of numeracy and excellent communication skills. Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore are the UK’s leading Fitness Equipment Specialist. As a destination store business, our customers travel to our nationwide stores to try our huge range of equipment before they buy, get some top training advice, and design their dream home gyms. We are rated as excellent on Trust Pilot so please apply if you are excellent too!

About Us: Our client is a Manchester-headquartered provider of essential services to small and medium-sized businesses across the UK. Backed by private equity investors, it is focused on disciplined, sustainable growth and continued operational improvement. The Role: This is a Senior Legal Counsel position reporting directly to the General Counsel. The role offers broad exposure across commercial contracts and general in-house advisory matters, alongside management responsibility for a Legal Counsel. The successful candidate will work closely with stakeholders across the organisation, providing pragmatic, risk-based legal advice within a fast-paced, commercially focused environment. This is a highly visible role with regular interaction with senior leadership. Key Responsibilities: • Drafting, reviewing and negotiating a wide range of commercial contracts across multiple service lines, • Leading end-to-end negotiation of SaaS and other technology agreements, including supplier and customer-facing arrangements, • Advising on risk allocation and contractual exposure within bundled and multi-service offerings, • Drafting and negotiating Data Processing Agreements (DPAs) and associated data protection documentation, • Advising on and implementing regulatory contract addenda, including those relating to DORA and broader EU regulatory frameworks, • Supporting product and operational teams on regulatory and compliance matters, • Providing data protection advice and oversight, • Partnering closely with senior leadership, including Finance, on strategic and commercial initiatives, • Managing and mentoring a Legal Counsel About You: • 5+ years’ PQE (flexible depending on experience and calibre), • Ideally prior in-house experience, • Strong background in commercial contracts, • Practical understanding of data protection frameworks, • Confident in identifying and articulating legal and commercial risk, • Comfortable operating within a fast-moving, private equity-backed growth environment, • Collaborative and pragmatic approach when working with non-legal stakeholders, • Previous management experience What’s in it for you: • Competitive salary of £85,000 – £100,000, • Annual bonus of 10%-25% (depending on seniority), • Pension contributions, • Healthcare cash plan plus optional dental cover, • 25 days’ holiday plus bank holidays (increasing with service), • Hybrid working (3 days in the Manchester office), • The opportunity to play a key role in a business entering its next phase of growth How to Apply: For a confidential chat, contact Andelize at or 07441 908514

Resident Experience Team Member at Found (Day & Night shifts available!) Full Time positions - Contracted 37 hours a week on average 4/5 days a week - Monday-Sunday Day shift times: Start at either 6:30am, 9am, 11am or 3pm - finish at 9pm/9:30pm latest Night shift time: 9pm/9:30pm-6:30am/6:45am Based at Victoria Riverside: 5-10 min walk from Victoria Station The Company Found is the exclusive operator for UK developer FEC. We’re on a mission to become no.1, experience led, brand-centric 360 lifestyle operator in the UK. Not just for a ‘time in life’, but for a lifetime. If that sounds like your thing, keep reading. We’re actually pretty special… Found is the only operator working across residential and commercial markets, from property and asset management to lettings, estates, and green spaces. We live and breathe experience-led living, sweating the small stuff so that every customer interaction adds value. We’re here to innovate, collaborate, and set new standards in the property market. The Role We are looking for standout team members who have a true passion for delivering exceptional customer service and creating unforgettable living experiences for our residents. The perfect candidate thrives under pressure, fostering a positive and welcoming community atmosphere. They will be there for our residents, handling any communication and supporting with our community events. • Resident Relations: Handle complaints, feedback, and queries promptly, ensuring high satisfaction and a positive living experience., • Community Engagement: Build strong connections with residents and support the planning and delivery of community events., • Property Standards: Maintain a clean, safe, and well-presented property through regular checks and hands-on support., • Event & Brand Support: Assist with onsite events and initiatives that enhance resident experience and strengthen brand reputation., • Problem Solving: Tackle issues proactively, adapt quickly, and contribute ideas to improve operations and service delivery., • Administration & Compliance: Manage paperwork, records, and ensure adherence to health, safety, and confidentiality standards., • Maintenance Coordination: Respond to maintenance requests and support smooth apartment operations., • Brand Ambassador: Represent the brand consistently and professionally in all resident interactions and public reviews. What will you bring to the table? Having the experience is important - but being the right fit is crucial, bring your personality, but hold the ego, these are the traits we wanna’ see in you. • Able to work with autonomy and demonstrate initiative, • An inspiring team player, • Bring and champion market best practice, • Up for change and can adapt easily, • Thrives in a fast-paced environment, • Confident and proactive approach, • The highest level of communication skills with the ability to be able to negotiate with a range of stakeholders including customers and internal teams, • An ethos of continuous improvement What's in it for You: As much as we want you to love working with us, we don’t expect you to do it for nothing, here is what’s in it for you. • Competitive salary, • 25 days annual leave increasing with employment, • Pension Scheme, • Life Assurance, • Voluntary benefits including gym membership discounts and cycle to work, • YAY Day - A dedicated day for strengthening relationships and collaboration through fun group challenges, creative workshops, and team activities, fostering a stronger community., • Together, we win - Celebrating team success with shared experiences, • Fearless Fund - We empower personal and professional development by offering support for experiences that challenge and inspire you, from attending conferences to pursuing certifications., • Feel great, do great - we will be offering you different wellness programs designed to support your health, resilience, and growth. Equal Opportunities We’re committed to fairness and equality in everything we do. No matter your background, gender, race, or beliefs, you’ll be treated with respect and given the opportunity to grow. Ready to make it happen? Let’s chat.

Business Development Manager – Manchester Location: Hybrid – Home, Office and Client Visits Salary: £30,000 – £40,000 + £5k Car | £80k OTE uncapped Industry: MSP / IT, Telecoms, Connectivity, Cybersecurity The Opportunity: One of the UK’s fastest-growing Managed Service Providers (MSP), are seeking hungry, driven Business Development Managers for their expanding South West team. This is a true new business sales role, selling across their full solutions portfolio – including IT services, Unified Comms, Cybersecurity, Connectivity, and Cloud to SME and Mid-Market clients. You’ll join a high-performing, high-growth business with a market-leading commission structure (20% comms on self-gen deals), genuine career progression, and best-in-class enablement/support. What You’ll Be Doing: • Driving new logo acquisition: generating, qualifying and closing new business across voice/data, IT, cyber, and connectivity, • Creating your own pipeline: outreach, networking, LinkedIn, industry events etc, • Managing the full 360 sales cycle, supported by industry-leading lead-gen/SDR resource and sales enablement, • Working consultatively: solution-led, qualifying needs, building and presenting value props, involving product specialists as required, • Handover and collaborate with Customer Engagement & Account Teams for renewals/cross-sell Your Background: • Strong new business sales record in B2B (MSP, telecoms, IT reseller, comms provider), • Capable of identifying, qualifying, and closing deals; able to build pipeline independently, • Consultative, not transactional. Can translate business needs into solutions, not just pitch products, • Experience winning new logos, not just managing inherited accounts, • Happy to be field-based with regular client meetings, some office presence, 1-2 days WFH after onboarding, • Ambitious, self-motivated and coachable – you take ownership of your desk, • Based between or in Exeter, Bristol, Cardiff or in the South West. Why These? • Uncapped commission (20% on new business; 10% at signature, 10% recurring), • Top earners £150k+ OTE; strong recurring comms for consistent billers, • No commission thresholds, no caps, no clawbacks, • Realistic targets – you’re set up to succeed, not micromanaged, • Full onboarding & ongoing sales enablement, • Proven progression: structured pathways from BDM to Specialist/AM/Leadership, • Genuinely engaged, supportive culture Interested? Apply now with your CV or contact me for an off-the-record chat on 01384 981041

Romanian Speaking Customer Service Advisor – Temporary 6-month contract. Full time hours, Manchester based Salary Full time – £23,500 + bonus scheme, 30 days holiday plus bank holidays. 8-hour shifts between 9am and 8pm We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Manchester. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Duties and responsibilities: • Answering email enquiries via Zendesk, • Answering phone calls and dealing with phone enquiries, • Responding to live chat enquiries Skills and experience required: • Excellent written and verbal communication skills (Romanian and English), • A friendly, patient, and positive approach to our customers and work, • Previous experience in customer service, • Computer literate & learns quickly., • Proficient in Microsoft Excel and Word, • Flexible can-do attitude About Suits Me Suits Me is a leading fintech company providing inclusive banking solutions to over 300k UK-based customers. We are passionate about Consumer Duty, delivering exceptional service and making a positive impact in the lives of our customers which is why all our customer service team members are based in the UK and we offer support in multiple languages. We are currently experiencing strong growth and as such are looking to hire more exceptional customer service advisors.

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre. This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: • Handling a high volume of inbound calls, • Dealing with complex queries and complaints, • Building relationships with customers every day, • Taking ownership of each personal call or query, • Managing multiple tasks, • Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model. once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: • Strong ability to build rapport with customers across multiple communication channels., • Confident IT user, comfortable navigating a variety of internal systems., • Capable of working independently, making sound decisions, and escalating issues appropriately when required., • Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers., • Eager to learn, develop, and continuously enhance skills., • Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms., • Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively., • Be customer- focused, • Excellent listening and communication skills, • Experience of working in a regulated environment ideally Financial Services but not essential., • Excellent attention to detail, • Resilience, • Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 2+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Advantageous Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

Join the RAC. Together, were going places. • A competitive base salary of £40,170, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • Earnings That Motivate- enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with MondaySaturday availability (8am8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime -after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary.Two extra days could give you an extra £5,000.It's your choice - more flexibility, more reward., • Tools to Drive Your Future -get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters -enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks -pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You- our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference- access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, youll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Heres what were after:, • You're someone who gets people.This isnt just spanners and enginesour mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. Youre not just in the RACyou are the RAC. Every fix, every chat, every driveway visit shows what were all about., • You like mixing things up.Every days a little differentservicing, diagnostics, repairs, and checks. But it doesnt stop there: youll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet.Youll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What youll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 2 years' hands-on experience as a vehicle technician working with a range of light vehicles JBRP1_UKTJ

Join the RAC. Together, were going places. • A competitive base salary of £40,170, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • Earnings That Motivate- enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with MondaySaturday availability (8am8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime -after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary.Two extra days could give you an extra £5,000.It's your choice - more flexibility, more reward., • Tools to Drive Your Future -get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters -enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks -pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You- our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference- access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, youll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Heres what were after:, • You're someone who gets people.This isnt just spanners and enginesour mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. Youre not just in the RACyou are the RAC. Every fix, every chat, every driveway visit shows what were all about., • You like mixing things up.Every days a little differentservicing, diagnostics, repairs, and checks. But it doesnt stop there: youll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet.Youll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What youll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 2 years' hands-on experience as a vehicle technician working with a range of light vehicles JBRP1_UKTJ

Market Research Temporary 6-7 weeks. Monday - Friday (9am-4:30pm with a 2:30pm finish on a Friday) Stretford - Fully Office based. £12.60ph Bonus Working for a retail promotions company with a clear vision of putting integrity back into telesales by “putting the retailer first”. With over 30 years experience across the key team members and telephone operators, you can be sure that any activity we run is handled with 5 star service, support and most importantly, results. We firmly believe that when done properly, telesales is a cost-efficient and highly effective form of communication, giving you the opportunity to directly influence key decision makers. Everything we do is highly accountable so you can demonstrate to your business exactly what ARP has done to drive distribution and sales of your brand. Much of our work is focussed on the Commercial and Industrial sector, our experience and skills are transferrable to any sector, we welcome the opportunity to chat through the opportunity with you. You will be confident with outbound calls and selling the various products to retailers. You will have great attention to detail and data inputting skills to log and track orders. You will have an excellent customer service skills and telephone manner. This role is 100% office based, no weekends. Benefits: Free parking Accessable on public transport Re...

Romanian Speaking Customer Service Advisor – Temporary 6-month contract. Full time hours, Manchester based Salary Full time – £23,500 + bonus scheme, 30 days holiday plus bank holidays. 8-hour shifts between 9am and 8pm We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Manchester. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Duties and responsibilities: • Answering email enquiries via Zendesk, • Answering phone calls and dealing with phone enquiries, • Responding to live chat enquiries Skills and experience required: • Excellent written and verbal communication skills (Romanian and English), • A friendly, patient, and positive approach to our customers and work, • Previous experience in customer service, • Computer literate & learns quickly., • Proficient in Microsoft Excel and Word, • Flexible can-do attitude About Suits Me Suits Me is a leading fintech company providing inclusive banking solutions to over 300k UK-based customers. We are passionate about Consumer Duty, delivering exceptional service and making a positive impact in the lives of our customers which is why all our customer service team members are based in the UK and we offer support in multiple languages. We are currently experiencing strong growth and as such are looking to hire more exceptional customer service advisors.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking a Lead AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the Lead AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 3+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch, and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic, and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Strong stakeholder management skills, with the ability to communicate complex AI concepts clearly to technical and non-technical audiences, including senior leadership., • Proven ability to provide technical leadership across AI initiatives., • Demonstrated experience leading and mentoring a small team while remaining hands-on in design and coding. Desirable Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

This Lead Product & Applications Engineer up to £47K with 31 days annual leave, an additional day off for your birthday, a pension scheme, enhanced maternity and paternity policies, access to an Employee Assistance Programme including 24-hour GP support, and a death in service benefit. As a Lead Product & Applications Engineer, you will be joining a stable and growing business with long-term career opportunities and the ability to make a real impact. A well-established vehicle bodybuilding and specialist manufacturing business is seeking a Lead Product & Applications Engineer to take ownership of a critical engineering function. This Lead Product & Applications Engineer position is a hands-on leadership role focused on driving product engineering and application activity, ensuring accurate specifications, commercially sound quotations, and compliant delivery across all projects. You will play a key role as a Lead Product & Applications Engineer in linking Sales, Engineering, Production, and Suppliers, ensuring projects are scoped correctly from the outset and delivered efficiently. Duties of the position: • Produce engineering-ready specifications, BOMs, and part lists, • Create accurate technical proposals and customer quotations, • Manage supplier costing and maintain pricing data, • Track quote activity and support conversion performance, • Act as the key link between Sales and Engineering, • Liaise directly with customers on product requirements and specifications, • Sign off build documentation and engineering standards, • Maintain control of product data, specifications, and high-value parts lists, • Ensure compliance with engineering standards and regulatory requirements, • Identify risks early and drive continuous improvement across processes We would welcome people to apply that have: • Experience in a Product Engineer or Applications Engineer role, • Background within manufacturing, automotive, or vehicle bodybuilding, • Strong CAD capability, • Experience producing technical specifications, BOMs, and quotations, • Good understanding of engineering standards and compliance, • Strong organisational skills with the ability to manage multiple priorities, • Clear communication skills across teams, customers, and suppliers, • Proactive and detail-focused approach JBRP1_UKTJ

CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £55k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office - based out of Kent, not far from Tunbridge Wells The team youll be joining is mid-transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied all at an individual level, and how that's able to be delivered at scale through automation. This team are building a whole new next generation of CRM capability for the business. Looking to level up the sophistication of CRM journeys as well as automation. Which will include testing AI capabilities within Salesforce. With all this comes the need for testing both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What youll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within a marketing environment, having delivered CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Heres how: Applicants must have the right to live and work in the UK. You can share yourLinked-in profileoremail me a CV it doesnt have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter | Blue Pelican 01892 507122 JBRP1_UKTJ

A modern banking company in Manchester seeks a Customer Support Specialist to ensure high-quality service and address customer concerns. Responsibilities include support via live chat, email, and phone, with a focus on fair treatment and proactive problem-solving.

An international recruiting agency is looking for a Polish-Speaking Customer Service Representative to join their team. This role involves providing exceptional customer support, assisting clients via phone, email, or chat in both Polish and English. Candidates should possess excellent communication

As a Customer Service Specialist, you will deliver efficient and effective support to customers across multiple communication channels, including email, live chat, telephone, and online forms, with an emphasis on achieving first-contact resolution. Assist with any other administrative duties to prom

Marketing Customer Support Assist clients using digital advertising or marketing platforms, helping them optimize campaigns and understand tools. What You’ll Do Communicate with customers professionally via phone, email, and chat Resolve product, account, or service-related inquiries Provide consu

Assistant Property Manager Central Manchester £27,500 - £33,000 Looking to build a long-term career in Property Management? I’m working with a growing property management business looking to hire an Assistant Property Manager to support the management of a residential portfolio. This role offers great exposure to block management and a clear pathway into a Property Manager position for someone keen to develop their career in the sector. The Role You’ll support the Property Management team with the day-to-day running of residential developments, acting as a key point of contact for residents, contractors and stakeholders while helping ensure sites are managed efficiently and compliantly. Key Responsibilities Supporting the management of residential developments Handling resident and contractor enquiries via phone and email Carrying out site visits and block inspections Coordinating reactive and planned maintenance works Supporting contractor procurement and quotations Assisting with meetings, site visits and AGMs What We’re Looking For Some property experience (block management, lettings, estate agency, housing, etc.) Strong customer service skills, both phone and email Highly organised with the ability to manage multiple tasks Confident IT skills and ability to learn property systems Full UK driving licence preferred Why Apply? Clear progression into a Property Manager role Hands-on exposure to block management Supportive team environment with development opportunities Mileage paid for site visits If you're looking for a role where you can build a career in property, I'd love to have a confidential chat

IT Problem Management Lead Manchester (Office-based, with up to 2 days WFH) 35 hours per week + paid overtime Salary £40,000 to £47,000 + Benefits We are proud to be partnering with a well-established Regional Law Firm in Manchester to recruit an experienced Problem Management Lead. This is a key hire within their IT function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance and client service are critical. Reporting to the Technical Services Head, you will operate as a specialist 2nd/3rd line function, taking ownership of recurring, widespread and major system issues, ensuring root cause is identified and permanent solutions are implemented. The Role As Problem Management Lead, you will focus on a prioritised backlog of application and system performance issues, operating within an ITIL framework, with particular emphasis on the Problem Management discipline and close adherence to Change and Configuration Management processes. This is a predominantly office-based role in Manchester, with flexibility for up to two days per week working from home. Key responsibilities include: • Owning and driving prioritised Problems and Known Errors through to resolution or eradication • Acting as a visible “can-do” problem-solving role model within the IT team, leading and influencing colleagues in a matrix capacity • Delivering high-quality 2nd/3rd line technical support across a broad technology estate • Taking a hands-on approach to troubleshooting hardware, applications and system issues • Managing escalated Problems and Known Errors within agreed SLA and KPI timeframes • Designing and implementing automation measures where appropriate • Supporting and mentoring other IT team members • Supporting core technologies including Windows, Azure Virtual Desktop and Microsoft 365 as part of Problem Management activity • Providing end user computing, mobile device and printer support where required • Owning and maintaining the IT knowledge base for Problems, Known Errors and Workarounds About You We are seeking a proactive, customer-focused IT professional who thrives on identifying root causes rather than repeatedly applying short-term fixes. You will demonstrate: • A strong customer service ethic, whether face-to-face, via phone, email or chat • The ability to prioritise workloads effectively and take full ownership of tasks • A self-motivated, continuous improvement mindset • A clear understanding of data protection and confidentiality principles (essential in a legal environment) • At least 2 years’ hands-on IT support experience within a professional services environment • Awareness of Windows Server environments • Cloud exposure, particularly Azure and Microsoft 365 • Active Directory and Azure AD (Entra ID) user configuration experience • Strong analytical and problem-solving skills with excellent attention to detail • The ability to work collaboratively within a team environment • A solid technical understanding of current technologies, suppliers and industry terminology Why Apply? This is an excellent opportunity to take ownership of a critical IT discipline within a respected regional law firm. You’ll play a pivotal role in improving system stability, driving down recurring incidents, and enhancing the overall IT service delivered to legal professionals and clients alike. If you are ready to step into a role where you can make a tangible impact and lead Problem Management best practice, we would welcome your application

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Customer‑centric mindset with great communication skills (in‑person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Role Purpose Act as the first point of contact for customers contacting Panda Waste via telephone, email and Live Chat delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding brand values and compliance. Key Responsibilities Handle inbound customer contacts via calls on PANDA’s contact centre numbers Provide accurate information, resolve service queries, and guide customers through digital tools and processes Manage customer complaints with empathy, ownership, and professionalism Maintain and update customer account records in line with procedures and actions taken Identify service improvement opportunities and provide feedback to enhance the customer experience Advocate and educate customers on digital tools and services Adhere to regulatory waste requirementsSkills and Experience Essential: Excellent communication and active listening skills. Strong customer focus with passion for helping and problem-solving Comfortable using digital systems and tools with ability to learn new technology Resilient and adaptable with a positive attitudeDesirable: Ability to handle challenging calls with empathy and professionalism Good organisational and multitasking skills Experience with CRM or contact centre environments (beneficial but not mandatory)Working Conditions Office based Monday-Friday - 08:00–17:00, Saturdays may be required on a rota basisWe are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Interested in this vacancy? Call our team on (phone number removed) for more information. We're looking for confident Customer Services Representatives to join a growing contact centre in their online chat based team. You'll help customers with their financial services queries, providing clear, accurate support and making every interaction a pleasure. This is a temporary role initially for a period of up to twelve weeks but may offer permanent opportunities for customer service superstars as the company continues to grow. What you'll do: Handle online and telephone based enquiries with professionalism. You'll be given access to a suite of internal tools to help give accurate responses. Resolve queries and offer informed guidance based on standard operating responses. Build excellent product knowledge and deliver great service. What we're looking for: Customer focused individuals - somebody who has examples of this in either a contact centre, retail, hospitality or face to face environment. Strong written English communication skills and attention to detail. Calm under pressure, organised, and resilient when things get busy. If you're passionate about helping people and delivering brilliant service, we'd love to hear from you. This role is subject to a Basic DBS check & Credit Check. We'll discuss individual circumstances as part of your application process. Interested in this vacancy? Call our team on (phone number removed) for more information. Brook Street NMR is acting as an Employment Business in relation to this vacancy

IT Problem Management Lead Manchester (Office-based, with up to 2 days WFH) 35 hours per week + paid overtime Salary £40,000 to £47,000 + Benefits We are proud to be partnering with a well-established Regional Law Firm in Manchester to recruit an experienced Problem Management Lead. This is a key hire within their IT function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance and client service are critical. Reporting to the Technical Services Head, you will operate as a specialist 2nd/3rd line function, taking ownership of recurring, widespread and major system issues, ensuring root cause is identified and permanent solutions are implemented. The Role As Problem Management Lead, you will focus on a prioritised backlog of application and system performance issues, operating within an ITIL framework, with particular emphasis on the Problem Management discipline and close adherence to Change and Configuration Management processes. This is a predominantly office-based role in Manchester, with flexibility for up to two days per week working from home. Key responsibilities include: Owning and driving prioritised Problems and Known Errors through to resolution or eradication Acting as a visible “can-do” problem-solving role model within the IT team, leading and influencing colleagues in a matrix capacity Delivering high-quality 2nd/3rd line technical support across a broad technology estate Taking a hands-on approach to troubleshooting hardware, applications and system issues Managing escalated Problems and Known Errors within agreed SLA and KPI timeframes Designing and implementing automation measures where appropriate Supporting and mentoring other IT team members Supporting core technologies including Windows, Azure Virtual Desktop and Microsoft 365 as part of Problem Management activity Providing end user computing, mobile device and printer support where required Owning and maintaining the IT knowledge base for Problems, Known Errors and Workarounds About You We are seeking a proactive, customer-focused IT professional who thrives on identifying root causes rather than repeatedly applying short-term fixes. You will demonstrate: A strong customer service ethic, whether face-to-face, via phone, email or chat The ability to prioritise workloads effectively and take full ownership of tasks A self-motivated, continuous improvement mindset A clear understanding of data protection and confidentiality principles (essential in a legal environment) At least 2 years’ hands-on IT support experience within a professional services environment Awareness of Windows Server environments Cloud exposure, particularly Azure and Microsoft 365 Active Directory and Azure AD (Entra ID) user configuration experience Strong analytical and problem-solving skills with excellent attention to detail The ability to work collaboratively within a team environment A solid technical understanding of current technologies, suppliers and industry terminology Why Apply? This is an excellent opportunity to take ownership of a critical IT discipline within a respected regional law firm. You’ll play a pivotal role in improving system stability, driving down recurring incidents, and enhancing the overall IT service delivered to legal professionals and clients alike. If you are ready to step into a role where you can make a tangible impact and lead Problem Management best practice, we would welcome your application

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Join Our Team as a Order Processor Hours: 8:00am-4:30pm Pay Rate: £13.59 Are you ready to embark on an exciting journey in the world of Logistics & Transportation? We are seeking a vibrant and dedicated Customer Service Advisor to join our dynamic team in Irlam! If you have a passion for helping others and thrive in a fast-paced environment, this is the perfect opportunity for you! What's in it for you? Exciting Temporary Contract: Enjoy the thrill of a temporary role with the potential for future opportunities! Supportive Team Environment: Work alongside a friendly and enthusiastic team that values collaboration and growth!Your Role: As a Customer Service Advisor, you will be the heartbeat of our operations, ensuring our customers receive top-notch service. Your responsibilities will include: Delivering Exceptional Service: Interact with customers via phone, email, and chat, addressing inquiries and resolving issues promptly. Managing Orders: Assist customers with order processing, tracking, and any questions they may have. Building Relationships: Establish rapport with clients to foster loyalty and trust, becoming their go-to resource for assistance. Collaborating with Teams: Work closely with various departments to ensure seamless operations and customer satisfaction. What We're Looking For: Passionate Communicator: Excellent verbal and written communication skills that shine through in every interaction. Problem Solver: A proactive approach to resolving customer queries and finding solutions. Team Player: Ability to work collaboratively in a lively team environment while also managing individual tasks. Customer-Centric Mindset: A genuine passion for helping others and ensuring customer satisfaction. Experience in an Order processing role is required Why Choose Us? At our company, we believe that our people are our greatest asset! We offer: Comprehensive Training: Get equipped with the knowledge and skills you need to succeed. Competitive Pay: We offer a salary that reflects your skills and experience. Friendly Atmosphere: Join a team that celebrates achievements and supports each other every step of the way. Ready to Make a Difference? If you're excited about providing exceptional customer service in a thriving logistics environment, we want to hear from you! How to Apply: To apply, please submit your CV via the job advert above. If your application is shortlisted, one of our consultants will be in touch with you. Join us in Irlam and help us deliver excellence, one customer at a time! We can't wait to welcome you to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Fall Protection Installation & Inspection Team – NSS Group Part of NSS Testing You should have the ability to work flexibly, including nights, weekends and occasional stays away from home as required. The Division NSS Testing specialises in the testing, inspection and installation of commercial building assets, including fall arrest systems, life safety equipment, automation and access control systems. Due to continued growth, we are looking for experienced Height Safety Engineers or Installation Teams to join our skilled team. We are particularly interested in hearing from existing teams (Lead Engineer and Engineer) who currently work together and would like to move roles as a pair. The Role As part of the team, you will be responsible for servicing, maintaining, repairing and installing a range of height safety equipment across commercial buildings throughout the UK. This includes fall arrest and life safety lines, fall restraint and abseil eyebolts, gantries and walkways, guardrails, fixed and portable ladders and general lifting equipment. You will ensure that all work is completed in line with relevant health and safety regulations and British Standards. You will also be responsible for identifying and reporting any additional works required following servicing or reactive works. The role involves working professionally on customer sites nationwide and supporting other divisions within NSS when required. Important Information To ensure a fair and unbiased recruitment process, we have partnered with Hubert.ai as part of the application process. After submitting your application, you will be invited to participate in a short chat-based interview with our virtual recruitment assistant Hubert. This typically takes around 15 to 20 minutes to complete. For helpful guidance before completing the interview, please visit: (url removed)> Benefits We offer a fully equipped company vehicle with fuel card, overtime paid at time and a half, and all equipment provided including a mobile phone and full PPE. You will also benefit from personal development through industry recognised training, 20 days holiday plus 8 bank holidays, and a monthly Reward and Recognition Scheme with retail vouchers. Additional benefits include a TradePoint card giving 10% discount at B&Q, a birthday day off after length of service, eye care vouchers, a referral bonus scheme and access to the Medicash health cash plan which includes dental, gym and retail discounts. Requirements You should have a smart and professional appearance and manner, a full clean driving licence and the experience and competency required to work safely at height. Previous experience in a similar role is essential. You should be able to work both independently and as part of a team, with good communication skills, strong organisation and excellent attention to detail. The Business NSS Group is a national specialist services provider delivering building maintenance, window and specialist cleaning, platform hire and equipment testing across the UK. Our dependable in-house teams work around the clock and nationwide, delivering high quality self-delivered services while setting new standards for safety, speed and consistency

Role : Production Print Service Technician Location: Field Based - North West - Greater Manchester / Lancashire / North Wales Employer: CV Bay Ltd (Recruiting on behalf of a leading technology solutions provider) CV Bay are looking for a Production Print Service Technician to join a well‑established and respected technology solutions provider. In this field‑based role, you'll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best. Your responsibilities will include: Diagnosing and resolving technical faults Installing and networking PPD devices Providing customer training to help users get the most from their equipment Working collaboratively with the wider service team to meet SLAs and performance targets Using tablets, laptops and diagnostic tools to support continuous service improvement Keeping your skills sharp through ongoing training, including hands‑on, computer‑based and occasional residential courses This is a fast‑paced, varied role where no two days look the same, perfect for someone who thrives on problem‑solving and delivering exceptional customer service. Skills required: Strong networking knowledge Controller and colour profile experience Understanding of operating systems Excellent customer communication skills Previous experience in a Production Print Service Technician role Package: Up to £34,000 10% bonus 26 days holiday + bank holidays (with the option to purchase additional days) Access to extensive training and development, including award‑winning learning content Enhanced family leave Life assurance options An additional paid day off dedicated to mental health A generous pension plan to help maximise your future savings Discounts on activities, technology, restaurants and more An extra paid volunteering day each year Independent Employee Assistance Programme offering 24/7 wellbeing support for you and your immediate family How to apply: Click the link below to submit your CV for consideration. If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector. #ENG1

Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support team, you'll act as the first point of contact for customers, delivering knowledgeable guidance and resolving queries with efficiency and care. You'll play an important role in creating positive experiences while ensuring processes are followed accurately and compliantly. Your Responsibilities Respond to customer calls, providing clear information and practical solutions Review and investigate account queries or discrepancies with precision Carry out telephone-based trading instructions in line with company procedures Liaise with internal departments to resolve more complex matters Manage outstanding cases and ensure all actions are completed promptlyAbout You Proven experience supporting customers across multiple channels including phone, email, and live chat Strong communication skills with a friendly, professional manner Naturally helpful with a customer-first approach Confident problem solver who takes responsibility for outcomes Positive attitude with the ambition to develop within financial servicesWhat's in It for You Flexible hybrid working pattern (home and office) Comprehensive training and continuous coaching Clear career pathways and long-term opportunities Welcoming, team-oriented culture that recognises success If you're looking for a role where you can make a real difference while growing your career, we'd love to hear from you. Apply today and start your journey in financial services. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy

Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - Shifts between 7am and 7pm Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong customer service background (inbound/outbound) with excellent communication skills Previous remote working experience with a suitable environment to work from Call‑centre experience in a fast‑paced environment Confident IT skills, particularly being able to navigate multiple systems Candidates must pass a DBS check and provide proof of Right to Work in the UK.Why Join Us? Remote Working: Enjoy the flexibility of working from home while making a difference. Supportive Environment: Join a team that values your contributions and fosters your professional growth. Comprehensive Training: Receive training on various software packages to equip you for success. Career Development: Gain valuable experience, opening doors for future opportunities.Are you ready to embark on a rewarding journey in customer service? If you're enthusiastic about providing support and making a positive impact, we want to hear from you! Apply Today! Become a part of our dynamic team and help us deliver world-class customer service. We're excited to see how you can contribute to our mission of supporting customers and their businesses. Take the next step in your career and apply now! As we receive a large number of applications, if you do not hear from us within 48 hours then unfortunately your application was unsuccessful. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

VRV Air Conditioning Engineer Manchester and Surrounding areas £50-55k Travel time paid Are you a Air Conditioning Engineer with a passion and experience of working on VRVs, this company are recruiting due to work load and a new contract. As a VRV Engineer, you will play a crucial role in the installation, maintenance, and repair of VRV (Variable Refrigerant Volume) and VRF (Variable Refrigerant Flow) air conditioning systems. You will work on a wide variety of commercial, industrial and residential projects, ensuring that systems are operating efficiently and effectively while providing high-quality service to our clients. Key Responsibilities: Install, maintain, and repair VRV/VRF HVAC systems. Conduct troubleshooting, diagnosis, and repairs for system malfunctions. Perform system testing and commissioning. Carry out regular inspections and preventative maintenance. Provide technical support and training to junior engineers and staff. Work closely with clients to ensure their HVAC needs are met. Complete reports and documentation for all work completed. Ensure that all work complies with safety and industry standards. Qualifications: Proven experience in the installation, maintenance, and repair of VRV/VRF systems. Strong understanding of HVAC principles and electrical systems. Relevant qualifications (e.g., City & Guilds, F-Gas, or equivalent). Excellent problem-solving and troubleshooting skills. Ability to work independently and as part of a team. Good communication skills and customer service experience. Full UK driving license (or applicable local license). Desirable Skills: Experience with a variety of VRV/VRF manufacturers (e.g., Daikin, Mitsubishi Electric, etc.). Knowledge of refrigerant handling and related regulations. Ability to read technical drawings and schematics. Benefits: Competitive salary with performance-related bonuses. Company vehicle and fuel card. Ongoing training and professional development. Pension scheme. Health and wellness benefits. Opportunities for career progression within the company. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat

Position: Accommodation Cleaner.Type: Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused tea

Whilst the intent is that your role focuses on the Customer Hub, there may be occasions due to customer demand and in order to meet our service delivery standards that you will be required to support the service in the Repairs Hub. Be able to respond to customers differing needs, always taking into

Type: Full-time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you t

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an. To ensure that good Health and Safety procedures are always enforced for the protection of you, other staff and customers.

UCH Logistics is a dynamic and customer-focused provider of specialist transport services to the airfreight industry. As we continue to grow, we are looking for talented individuals to join our team and help us maintain our high standards of service. If you share our values and are committed to deli

Customer Transitions Advisor - Edmonton, N9 0TACustomer Transitions AdvisorEdmonton£39,841 - £40,841North London (Edmonton)Contract: Fixed TermFull time, site‑based (5 days per week)Basic check requiredAbout the roleWe are looking for a Customer Transitions Advisor to play a critical, customer��

The team is supportive, ambitious, and provides an excellent platform for individuals looking to build a career in financial services. This is an exciting entry-level opportunity to break into financial services and M&A. Eager to build a career in financial services / M&A.

Refer patients to appropriate services, including GP, urgent care, or emergency services. Integrated Urgent Care service.

Cleaner - Somerset, TA8 1LAPosition: Accommodation Cleaner Type: Part-Time / Seasonal - working Mondays and Fridays Pay Rates: Up to £13.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their

Cleaner - East Riding of Yorkshire, YO15 1AUPosition: Accommodation Cleaner Type: Part-Time / Seasonal - working Mondays and Fridays Pay Rates: Up to £13.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guest

Cleaner - Northumberland, TD15 1NEPosition: Accommodation Cleaner Type: Part-Time / Seasonal - working Mondays and Fridays Pay Rates: Up to £13.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy

Cleaner - North Yorkshire, YO14 9SHPosition: Accommodation Cleaner Type: Part-Time / Seasonal - working Mondays and Fridays Pay Rates: Up to £13.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjo