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Start date: Febuary 2026 onwards Location: EE North Tyneside - Silver Fox Way, Newcastle upon Tyne NE27 0QJ Salary: £21,620 plus incentives throughout the year Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Wondering If You’re What We’re Looking For? We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What's in it for you? • Being part of the EE family brings a huge number of benefits including the below:, • A great starting salary of £21,620.00 per year, • Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want., • Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £21,620 plus incentives throughout the year! Start date: February 2026 onwards What’s in it for you: • A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months), • Huge discounts off your Mobile and Broadband packages, starting at £10 a month, • Huge discounts off other tech such as Smart watches, speakers, TV’s, gaming consoles and subscriptions, • Discount codes to give out to friends and family, • Support to carve your own career path. We’re passionate about helping our people grow the career they want, • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, • Online GP: Access to a private GP 24/7 for you and your immediate family What you’ll be doing: At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here. Ready to make your mark? Apply now and let’s start building your future.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2026 onwards What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Employee Relations Specialist Location: UK – Fully Remote Contract: Permanent | Full-time (40 hours per week) Salary: Up to £37,500 per annum (DOE) Reports to: Employee Relations Manager About the role We’re seeking two Employee Relations Specialists to join our HRER team supporting the UK and Republic of Ireland. In this role, you’ll be a trusted advisor on all employee relations matters, helping managers navigate complex situations with confidence. You’ll combine commercial awareness with fairness, compliance, and a focus on creating a positive employee experience. This position offers exposure to a wide range of ER activities, including complex case management, organisational change programmes, and Employment Tribunal defence. You’ll benefit from ongoing mentoring by an experienced ER Manager and collaborate closely with a leading employment law firm, giving you the opportunity to deepen your expertise and make a real impact. We’re looking for someone who: • Takes initiative and works independently with confidence., • Demonstrates compassion and empathy in every interaction., • Is driven to achieve results and deliver excellence., • Possesses exceptional influencing and negotiation skills., • Embodies our company values in everything they do., • Thrives in a team environment and builds strong relationships., • Shows resilience, focus, and adaptability under pressure., • Has the courage to challenge constructively and make sound decisions., • Communicates clearly and effectively, both verbally and in writing., • Act as the first point of contact for managers on complex employee relations matters, providing pragmatic, legally sound and best-in-class advice., • Support and manage cases across the full ER spectrum, including disciplinary, grievance, absence, wellbeing, and performance-related issues., • Assist with full Employment Tribunal activity, including ACAS/LRA early conciliation, ET3 responses, witness statements, evidence bundles, and preliminary hearing representation., • Support the drafting and negotiation of settlement agreements., • Contribute to organisational change programmes such as redeployment, redundancy, restructuring, harmonisation, and TUPE., • Partner closely with HR Business Partners and key stakeholders across Operations, Workforce Management, Payroll, Recruitment, IT, Finance, and Legal., • Maintain and review HR policies and the Employee Handbook to ensure alignment with UK and Republic of Ireland employment law and best practice., • Use ER data and insights to identify trends, reduce risk, and continuously improve ways of working., • Proven experience working in an Employee Relations or HR role, with exposure to complex casework., • Strong working knowledge of UK employment law, including the Equality Act and Employment Rights Act (and any other relevant legislation relating to Northern Ireland or the Republic of Ireland), • Confidence advising and influencing managers at all levels., • Excellent written and verbal communication skills, with strong attention to detail., • 2+ years’ ER specialist experience in a contact centre environment, or, • 3+ years’ ER specialist experience in another fast-paced industry, or, • CIPD qualification (or working towards)., • Mediation training or accredited mediator status., • A truly diverse ER role with the opportunity to develop into full Employment Tribunal ownership., • Supportive leadership and a collaborative HR team committed to your growth., • A chance to shape and influence how employee relations is delivered at scale across the organisation. #LI-CW1

Site HSE Lead Tanfield (Home of Penn State Pretzels) On-site | Monday - Friday Join our snack-loving team We’re looking for a Site HSE Lead to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. About the role As part of the Site Leadership Team, you’ll lead the way in creating a safe, compliant and proactive working environment. You’ll be a key influencer, helping us build a strong safety culture through coaching, capability building and colleague engagement. You’ll support the implementation of our Health, Safety and Environment (HSE) policies, embed ISO 45001 and ISO 14001 standards, and drive continuous improvement. You’ll also manage relationships with regulatory bodies, oversee audits and lead on risk profiling and claims management. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: * £6000 annual car allowance * Annual bonus scheme, with a strong track record of overachievement * Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care * KP Pension Plan – contribution matching up to 7% of your salary * 25 days holiday, plus the option to buy more * KP4ME – our online platform for benefits, discounts, wellbeing tools and more What will you be doing? * Developing and implementing site-wide procedures to ensure legal compliance You’ll lead the creation and roll-out of robust HSE processes aligned with ISO 45001 and ISO 14001 standards. This includes supporting operational and project teams to meet regulatory requirements and embedding the Integrated Work System (IWS) HSE Pillar across the site. * Building HSE capabilities and driving a positive safety culture Through coaching, mentoring and colleague engagement, you’ll help build confidence and competence in HSE practices. You’ll work across all levels of the site to promote safe behaviours, encourage ownership and embed a proactive, prevention-first mindset. * Tracking performance and driving continuous improvement You’ll monitor key HSE metrics, analyse trends and present performance data to the Safety Committee, Site Leadership Team and Executive reviews. You’ll use this insight to shape strategic plans, identify improvement opportunities and ensure legal compliance is maintained. * Managing the site HSE budget and capital allocation You’ll identify and prioritise risk reduction opportunities, oversee the annual HSE capital spend and ensure resources are used effectively to support long-term improvements. You’ll also manage claims and work closely with insurers and inspectors during investigations. * Acting as a visible and influential leader across the site You’ll be a proactive member of the Site Leadership Team, championing HSE initiatives and supporting the delivery of site OGSM and CBN targets. You’ll lead internal audits, interface with regulatory bodies and help shape the site’s safety culture through clear communication and collaboration. Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. We’d love to hear from you if you can bring: * Recognised HSE qualifications NEBOSH Health and Safety Diploma (NVQ Level 6 equivalent) and IEMA Environmental Certificate are essential; IEMA Environmental Diploma is preferred. You’ll also need an internal auditing qualification and be a member of IOSH. * Experience in FMCG manufacturing and leadership You’ll have worked in a fast-paced manufacturing environment and been part of a Leadership Team, using your influence to drive cultural and performance improvements. * Strong technical and analytical skills You’ll be confident using Microsoft Office tools, interpreting HSE data and trends, and applying insights to shape strategic plans. You’ll also be familiar with risk profiling and managing claims processes. * Excellent communication and influencing skills You’ll be able to engage colleagues at all levels, build strong relationships and coach others to improve behaviours and embed a safety-first mindset. * A flexible, proactive and collaborative approach You’ll be energised by change, comfortable working under pressure and able to travel to other locations with occasional overnight stays. #LI-SC1 #LI-Onsite

Where: We have 2 locations available- EE Gosforth(BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OREE North Tyneside(Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 21,620 plus incentives throughout the year! Start date: February 2026 onwards Start your future with EE Where your voice could be the start of something big Whats in it for you: • Agreatstarting salary of21,620 rising to 25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months), • Hugediscounts off your Mobile and Broadband packages, starting at 10 a month, • Huge discounts off other tech such as Smart watches, speakers, TVs, gaming consoles and subscriptions, • Discount codes to give out to friends and family, • Support to carve your own career path. Were passionate about helping our people grow the career they want, • Season TicketTravel Loan giving you the funds topay for your travelto and from work up front, • Online GP: Access to a private GP 24/7 for you and your immediate family What youll be doing: At EE, we believe every customer interaction should be a positive experience. Youll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. Youll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, youll complete a 15-month NVQ Level 2 in Customer Service. Well support you every step of the way including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You dont need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. Well give you all the training you need and were passionate about helping you kick start your career. At EE, youre part of something bigger. Youll make friends, learn new skills, and build confidence every day. Were proud to be inclusive and welcome people from all backgrounds because everyone belongs here. Ready to make your mark? Apply now and lets start building your future.

Where: We have 2 locations available- EE Gosforth(BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OREE North Tyneside(Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 21,620 plus incentives throughout the year! Start date: February 2026 onwards Start your future with EE Where your voice could be the start of something big Whats in it for you: • Agreatstarting salary of21,620 rising to 25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months), • Hugediscounts off your Mobile and Broadband packages, starting at 10 a month, • Huge discounts off other tech such as Smart watches, speakers, TVs, gaming consoles and subscriptions, • Discount codes to give out to friends and family, • Support to carve your own career path. Were passionate about helping our people grow the career they want, • Season TicketTravel Loan giving you the funds topay for your travelto and from work up front, • Online GP: Access to a private GP 24/7 for you and your immediate family What youll be doing: At EE, we believe every customer interaction should be a positive experience. Youll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. Youll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, youll complete a 15-month NVQ Level 2 in Customer Service. Well support you every step of the way including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You dont need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. Well give you all the training you need and were passionate about helping you kick start your career. At EE, youre part of something bigger. Youll make friends, learn new skills, and build confidence every day. Were proud to be inclusive and welcome people from all backgrounds because everyone belongs here. Ready to make your mark? Apply now and lets start building your future.

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+ How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources. Please note this is a training course and fees apply

As a Senior Data Engineer, you are responsible for leading, managing and delivering all aspects of data development activities to meet customer needs to agreed timescales. You will own the overall Data Engineering Development process within Data Engineering along with setting the strategies for products and the wider community. As a Senior Data Engineer, you will provide technical leadership to a team of Data Engineers along with providing oversight to the products they develop. Youll lead a small team of Data Engineers and collaborate closely with Software Engineers, DevOps Engineers, and Service Management teams to build and maintain high-quality ETL pipelines and data strategies. Your work will directly support the delivery of cutting-edge solutions using technologies such as artificial intelligence, machine learning, and robotic process automation. You will have line management responsibilities, mentoring and coaching others, helping to build a strong Data community. To help you really make a difference, youll be using the best tools and equipment for the job. We use Elastic Stack to conduct log analytics as a search and real-time visualisation tool. We use Qlik Sense as our primary BI tool for data integration and dashboard creation. We plan and track work in Jira, we document in SharePoint, we communicate using Teams. We do it all on MacBook Pro devices. You will also have access to fantastic learning and development resources; conferences with industry expert speakers, comprehensive training, and subscriptions to digital training solutions. Your roles and responsibilities include: • Lead the redevelopment of existing data journeys, providing leadership to improve, performance, resilience, or to account for system, tooling or platform change on code frameworks and practices to meet all user needs., • Develop, own, maintain and ensure adherence to standards across the Data Engineering community in proactively preventing issues and problems with data, outputs, tools and pipelines., • Provide technical leadership, setting engineering team and community direction to ensure the products that are developed conform to data standards and strategic principles, • Responsible for translating user requirements and data designs into effective, robust data ETL solutions in line with build standards and ensure code is production ready and properly assured., • Accountability and ownership for BI reporting strategy and ensure continuous improvement, maintenance and deletion/archiving activities are undertaken. Works with other disciplines to ensure best practice is embedded., • Design and undertake complex analysis to resolve data and pipeline problems, issues; ensuring quality outputs can be supplied to researchers and other customers., • Communicating with stakeholders at all levels: managing expectations around delivery of data, products and data pipelines; facilitating discussions across high risk and complex projects or under constrained delivery timescales., • Design and undertake complex analysis and build capability to resolve data and pipeline problems, issues; ensuring quality outputs can be supplied to researchers and other customers., • Lead the redevelopment of existing data journeys, providing leadership to improve, performance, resilience, or to account for system, tooling or platform change on code frameworks and practices to meet all user needs., • Develop, own, maintain and ensure adherence to standards across the Data Engineering community in proactively preventing issues and problems with data, outputs, tools and pipelines., • Provide technical leadership, setting engineering team and community direction to ensure the products that are developed conform to data standards and strategic principals., • Responsible for translating user requirements and data designs into effective, robust data ETL solutions in line with build standards and ensure code is production ready and properly assured., • Accountability and ownership for BI reporting strategy and ensure continuous improvement, maintenance and deletion/archiving activities are undertaken. Works with other disciplines to ensure best practice is embedded., • Design and undertake complex analysis to resolve data and pipeline problems, issues; ensuring quality outputs can be supplied to researchers and other customers., • Communicating with stakeholders at all levels: managing expectations around delivery of data, products and data pipelines; facilitating discussions across high risk and complex projects or under constrained delivery timescales., • Design and undertake complex analysis and build capability to resolve data and pipeline problems, issues; ensuring quality outputs can be supplied to researchers and other customers. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Business Intelligence and Data Visualisation (Expert) Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 57,946 to 73,517. The maximum salary for the grade is 68,205, however a Digital Allowance of up to 5,312 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • Data Engineering Design and Delivery (Practitioner): Ability to design and oversee the implementation of complex, enterprise-scale data processes, and ETL pipelines. Skilled in translating complex customer requirements into robust data processing solutions., • Data Standards and Governance (Expert): Deep understanding of how to establish and maintain data engineering standards across teams. Ability to lead adherence to wider community and organisational standards, ensuring consistency and compliance., • Problem Solving and Incident Management (Practitioner): Proven ability to lead investigations into complex data issues, including ETL pipeline failures and platform-level problems. Understands the strategic, tactical, and operational impact of data-related issues and apply appropriate solutions., • Leadership and Team Development (Practitioner/Expert): Experience in leading data engineering teams, mentoring junior engineers, and promoting continuous improvement. Ability to drive capability uplift and foster a culture of best practice within the team. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Business Intelligence and Data Visualisation (Expert): describe in 250 words, how you would: • Describe the process you would follow to design and implement a Business Intelligence solution, including the development and delivery of dashboards for large volumes of operational and performance data across multiple systems for senior stakeholders, who require timely, accurate, and an approach for selection of KPIs that are visually compelling dashboards to support strategic decision-making. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If youre successful at stage 1 you will be invited to a video interview via Microsoft Teams. There, you will be assessed against your response to the technical statement. Stage 3: Interview 2 If youre successful at stage 2 you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the remaining experiences listed in the essential criteria. Interviews will take place from mid-January 2026. Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For this vacancy, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Caicy Sandford Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

Do you have experience of supporting adults with Autism, Learning Disabilities and/or Mental Health conditions? Jayco are delighted to be supporting an established Charity, that supports people with Autism Spectrum Disorders. We are looking to recruit Autism Domiciliary Support Workers x 4 to work in the Tyneside area. Our client provides Independent Supported Living Services to people on the autism spectrum and who have complex needs. Although not essential our client is keen to recruit drivers. We are seeking a compassionate and dedicated Autism Support Workers to join our team and make a meaningful difference in the lives of individuals with autism spectrum disorder (ASD). In this role, you will provide personalized support, promote independence, and foster a safe, nurturing environment. Your energetic approach and commitment to patient-centered care will help empower individuals to achieve their goals and enhance their quality of life. This paid position offers an exciting opportunity to work in a dynamic setting where your skills in caregiving, patient observation, and community support will be valued and utilized every day. Responsibilities • Assist individuals with autism in daily activities, including personal hygiene, dressing, grooming, and meal preparation, ensuring their comfort and dignity., • Support clients with their care plans by helping implement therapeutic activities and behavioral strategies tailored to each person’s needs., • Monitor patients’ vital signs, observe behavioral changes, and document progress accurately while maintaining strict confidentiality in accordance with HIPAA regulations., • Administer medications as prescribed, ensuring proper documentation and adherence to safety protocols., • Use specialized equipment such as Hoyer lifts or other mobility aids to safely assist with transfers and movement., • Engage clients in social activities, community outings, and skill-building exercises to promote socialization and independence., • Maintain a clean and safe environment by performing light cleaning duties and adhering to infection control procedures., • Collaborate with healthcare professionals, family members, and support teams to develop and update individualized care plans., • Observe for signs of distress or health issues such as dementia or Alzheimer’s disease, providing immediate support or alerting medical staff as necessary., • Support clients during emergencies by applying first aid or CPR when needed while following safety guidelines., • Assist with heavy lifting tasks when required using appropriate techniques or equipment like Hoyer lifts., • Ensure compliance with all regulatory standards related to home health, hospice care, or assisted living environments. Skills • Proven experience working with people with developmental disabilities or autism spectrum disorder (ASD)., • Knowledge of patient care techniques including assisting with Activities of Daily Living (ADLs), medication administration, and patient monitoring., • Familiarity with care environments such as group homes, nursing homes, assisted living facilities, or home & community care settings., • Strong understanding of HIPAA regulations to protect client privacy and confidentiality., • Certifications in CPR and First Aid are highly desirable; ongoing training is encouraged., • Ability to perform heavy lifting safely using appropriate equipment like Hoyer lifts or manual techniques., • Excellent observational skills for patient monitoring and recognizing behavioral or health changes promptly., • Capable of maintaining cleanliness through routine cleaning tasks essential for infection control., • Compassionate communication skills for working effectively with clients, families, and multidisciplinary teams., • Flexibility to adapt quickly to changing needs within a caregiving environment. Join us in creating a supportive atmosphere where individuals with autism can thrive! Your dedication will help foster independence, safety, and happiness for those we serve while advancing your career in compassionate caregiving. Salary and Benefits includes: • 6 weeks paid holiday increasing to 8 weeks, • Company Pension Scheme/Life Assurance, • Enhanced DBS required, • Company sick pay scheme up to 3 months full pay, • Intensive Induction with continuous training and development, • Access to an amazing range of discounts online and on the high street, • Refer a friend bonus scheme, • Support to complete the nationally recognised Care Certificate and Social Care Diploma, • Excellent Career Progression, • Family Friendly Policies Our client is looking to appoint individuals who enjoy working with people, are caring and who want to support people with autism and related conditions to enjoy a lifestyle of their choice. These positions will require an Enhanced Disclosure with the Disclosure and Barring Service

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role \n Start date: Januray 2026 onwards \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n\n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n\n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n\n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n\n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n\n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n\n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role \n Start date: Januray 2026 onwards \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n\n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n\n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n\n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n\n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n\n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n\n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role \n Start date: Januray 2026 onwards \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n\n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n\n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n\n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n\n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n\n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n\n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Dermatologist Highly attractive salary or fee structure, continual professional development, great working environment with a professional team A bit about us - and why we need you! Sk:n clinics have over 30 years unrivalled client care and millions treated, we want every client to have access to the best in dermatology and skin care treatments, to help them on their journey to confidence in better skin. The Opportunity We currently require a Dermatologist with accredited training to fulfil Cosmetic Dermatology and Aesthetic sessions in our Newcastle clinic, providing out-patient clinics with an emphasis on laser treatments and aesthetic procedures. You will maintain an excellent standard of customer care at all times, monitoring the clients' journey from start to finishing ensuring full client satisfaction by offering expert advice on treatments and post treatment aftercare. Our people are our greatest asset and we are interested in hearing from qualified Dermatologists who are interested in employed or sessional Doctor hours with the UK's market leader. As an integral part of the sk:n team, you will work independently offering expert advice during consultations and delivering dermatology treatments. Our clinics benefit from a robust system of governance with strict protocols for all our treatments and regular audits. All sk:n clinics are registered and inspected by the Care Quality Commission, ensuring exacting clinical standards and peace of mind for our clients. We are a UK market leader within the Aesthetic and Cosmetic industry, providing treatment to thousands of clients every month through our nationwide network of clinics. Our brand has been built over the last 30 years on the foundations of efficiency, knowledge and trust. Our expert team includes renowned consultants, surgeons, doctors, nurses and medical professionals who have decades of experience in delivering world-class treatment and client service. JOB REQUIREMENTS Experience, Qualifications and Personal Qualities: • All applicants must be a qualified Dermatologist with a valid GMC pin number that can perform minor ops., • Written confirmation of adequate professional indemnity insurance., • Able to provide immunisation records., • Experience in lasers in dermatology are desirable., • Aesthetic procedures are essential by a trusted provider., • Experience of working in a demanding, time governed environment, • Passionate about helping people to achieve greater confidence through better skin

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. \n\n You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network. \n\n This means that your role will be to make sure our customers receive an exceptional and personal service every single time. \n\n We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. \n\n We’re committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. \n Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. \n Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. \n Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year. \n Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. \n Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. \n Volunteering days, so you can give back to your local community. \n Optional Private Healthcare and Dental, to protect you and your family.

Start date: Febuary 2026 onwards Location: EE North Tyneside - Silver Fox Way, Newcastle upon Tyne NE27 0QJ Salary: 21,620plusincentivesthroughout the year Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join ourmulti award winningApprenticeship scheme and youll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come fromany backgroundand all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards anNVQand enjoy all the extras youd expect from Britains most cutting-edge mobile network. We are more than ateamat EE; we are afamily, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional andpersonalservice every single time. Your Future With Us We arepassionateabout helping you progress your career and are committed to your growth and development. When the time is right for you, well be right there and will do everything we can to help you get to where you want to be. Wondering If Youre What Were Looking For? We believe in a completelypersonalenvironment, where youre treated like you want to be treated. Werecommittedto working together to build acommunitywhere everyone feels they belong. Whatever yourage,race,sexuality,disability,religionorgenderidentity, we recognise andcelebrateour differences and embracediversityat all levels. Everyone iswelcomeat EE. What's in it for you? • Being part of the EE family brings a huge number of benefits including the below:, • A great starting salary of 21,620.00 per year, • Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want., • Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think youd be a great fit wed love to hear from you. Reach out to get the conversation started!

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. \n\n You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network. \n\n This means that your role will be to make sure our customers receive an exceptional and personal service every single time. \n\n We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. \n\n We’re committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. \n Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. \n Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. \n Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year. \n Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. \n Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. \n Volunteering days, so you can give back to your local community. \n Optional Private Healthcare and Dental, to protect you and your family.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role \n Start date: Januray 2026 onwards \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n\n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n\n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n\n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n\n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n\n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n\n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role \n Start date: Januray 2026 onwards \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n\n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n\n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n\n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n\n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n\n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n\n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

The Opportunity Launch your career in technology at a leading global innovation and consulting organisation. On this graduate programme, you will help deliver real digital transformation for major clients — from cloud platform rollouts to testing new apps and improving the systems people rely on every day. You don’t need to be able to code — just bring analytical thinking, curiosity and the desire to make technology work better for users. We’ll train you in everything else. This is the perfect programme for graduates who like solving problems, understanding how things work, and working collaboratively to get projects delivered. What You’ll Be Doing • Supporting the design and delivery of new digital solutions, • Analysing data, processes and workflows to improve performance, • Testing software and identifying defects before launch, • Helping shape delivery plans and technology rollouts, • Working as part of multi-disciplinary teams, • Engaging with clients to understand needs and outcomes You’ll gain a solid grounding in how major organisations introduce new technology — and the impact it has. Training & Development Your graduate journey includes: • Core analyst training on delivery, client work and project skills, • Technical and platform training linked to your first assignment, • On-the-job learning with ongoing mentoring and support, • Access to industry-recognised cloud + technology certifications, • Continuous development backed by significant global learning investment You’ll rotate across projects over your first year before aligning to a specialism that matches your strengths — such as: Quality Engineering | Data Analysis | Business Analysis | DevOps | UX & Product roles via internal mobility What You’ll Need • A degree in STEM or analytical subjects (e.g., Computer Science, Engineering, Maths, Physics, Chemistry, Economics, Finance, Business Analytics), • Strong problem-solving skills and structured thinking, • Motivation to develop a career in technology, • Curiosity and willingness to learn new systems quickly, • Excellent teamwork and communication skills, • Ability to commute to a UK office minimum 3 days/week, • Full right to work in the UK (no visa sponsorship for this role) Graduates who succeed here are proactive, organised, collaborative — and energised by change. What’s On Offer • £32,028 salary + £5,000 sign-on bonus (subject to terms), • 25 days holiday + bank holidays, • Paid volunteering days, • Pension scheme with employer contributions, • Healthcare and wellbeing support, • Gym discounts + fitness apps, • Life assurance, • Employee support programmes, • Opportunity to join internal societies and tech communities, • Clear progression and long-term career growth Key Criteria: Applicants must: ✓ Have an analytical degree (or relevant modules) ✓ Be graduating by Summer 2026 ✓ Have strong communication and collaboration skills ✓ Have demonstrable interest in technology careers ✓ Live within commuting distance of a UK office ✓ Hold full RTW in the UK — no sponsorship available

Technical Business Analyst (Senior Analyst and Specialist/Consultant Career Levels) Location: Newcastle Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. We are seeking a Technical Business Analyst to join our software delivery team. In this role, you’ll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. You’ll contribute to the success of delivery by ensuring solutions are aligned with user needs, technical constraints, and business goals. As a Technical Business Analyst, you will: • Experience as a Business Analyst in a software delivery or technology environment., • Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data-driven recommendations and reports to executives and stakeholders, • Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams., • Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change, • Prepare and co-ordinate business activities to support large implementations, • Ensure business is operationally ready to support the target operating model, • Lead business change activities, building comms and designing training plans to support change, • Supporting Testing with reviewing scripts, triaging defects and assisting with test queries, • Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle., • Participate in and facilitate Agile ceremonies (e.g., sprint planning, backlog refinement, stand-ups)., • Assist in prioritizing the product backlog in alignment with value, risk, and dependencies., • Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders., • Experience working with cross-functional teams & roles (developers, testers, UX, product, live services, DevOps, & technical architects)., • Basic understanding of APIs, databases, and system integration concepts. As a Business Analyst at Senior Analyst and Consultant Career Levels you will; • Have the ability and expertise to operate independently in a high impact customer facing role, • Be able to take our customers on the journey of requirements identification and elicitation, • Have the experience and skill set to integrate closely with both business and technology teams and create a holistic vision of the solution that enables successful delivery, • Work closely with solution architects and technical architects to develop solutions to our customers problems, • Have experience coaching and leading junior Business Analysts, • Have a solid understanding of the range of Business Analysis tools and techniques and be able to demonstrate experience of their use, • Have experience of shaping innovative solutions to problems., • Proven record of successful delivery and problem solving and taking others on that journey, • Have experience of leading on innovative solution design. We are looking for experience in the following skills: • Establishing and implementing mechanisms to measure and deliver benefits, • Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use, • The ability to understand business change needs, and can assess the business impact of those changes, capturing, analysing and documenting requirements, • Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN, • Utilising one or more tools such as JIRA, Confluence, Visio or Excel, • Can demonstrate an understanding of and practical experience with either an Agile (Scrum/Kanban) or Waterfall delivery, • Experience in delivering change in a number of industry areas, including the Public Sector., • Ability to write clear, concise user stories and functional requirements., • Strong proficiency in SQL for data extraction, transformation, and analysis, • Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues., • Familiarity with enterprise platforms, cloud technologies (e.g., AWS, Azure, Salesforce), or GenAI, • Familiarity with UX principles or wireframing tools (e.g., Figma, Balsamiq). Set yourself apart: • Hold a professional BA Certification. What’s in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Accenture reserves the right to close the role should a suitable applicant be found. #LI-EU NCL01 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together? If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. The role The role of a People Experience Partner (PEEP) is to be the primary career partner for a cohort of Opencast consultants, providing 121 coaching, development support, and guidance on progression and employability. PEEPs build trusted relationships with consultants, helping them navigate their careers while enabling high performance, engagement, and wellbeing. They deliver People Success practices consistently and contribute to Consultant Capability Operations through contribution to key consultant processes, such as onboarding, project allocations and performance reviews. By using the information you know about the people you support, you’ll be a catalyst for positive change. You’ll collaborate with colleagues in other teams to get immediate and also longer-term solutions for supporting people. You’ll also spend a lot of time with Leaders in our business, ensuring we are partnering with them to achieve the best people experience possible. Our people will feel supported and connected to Opencast through the awesome work and initiatives you will put in place. Essential experience: • Working in a people-focused role. You’ll have a curious nature and be passionate about learning about people, • Dealing with personal and potentially sensitive information, • Handling challenging employee relations conversations or situations, • Great listening skills - you’ll truly understand the wants and needs of people and can push for any changes, • Problem solving skills - you might not be an expert in a technology or a business area, but you’ll know where to find the answers, • Building relationships with stakeholders You’ll need a good understanding of: • Coaching and mentoring, holding one-to-one meetings and check-ins with people to support their different needs Other helpful experience: • A background or experience in a people or HR advisory/business partner related role., • Experience managing people in any environment, • A coaching qualification or experience of coaching others Learning and development Opencast is committed to supporting the learning and development of all our people. In the People experience team everyone has been enrolled onto a Level 5 Apprenticeship qualification in Coaching. If the successful candidate doesn’t have a similar qualification already, this course is something we would like you to complete within your first two years of employment. Salary Salary band for People Experience Partner (Level 2 - £34k-£40k) What our offer includes A competitive pension, health cash plan, and discretionary bonus. Flexible hours and 25 days' holiday. Training and people to support you every step of the way. Where you’ll work Our approach is a mixture of working from our HQ and hub locations, or home, depending on the needs of your work. You must be located within 40 miles of our Newcastle HQ or one of our Hubs in Edinburgh, Glasgow or London and be happy to travel to any of our offices when required. We include you We won’t discriminate on age, disability, ethnicity, family status, gender, race, religion or sexual orientation. Interview Job interviews are on Microsoft Teams or in person if suitable. We’ll make any adjustments to help you. Want to know more? Visit our website or email

Do you have experience of supporting adults with Autism, Learning Disabilities and/or Mental Health conditions? Jayco are delighted to be supporting an established Charity, that supports people with Autism Spectrum Disorders. We are looking to recruit Autism Support Workers x 6 to work in Gosforth Ashleigh in Gosforth, is a purpose built core and cluster development providing Independent Supported Living Services to people on the autism spectrum and who have complex needs. Hours: 3 x 12.5hr shifts per week (full time) Although not essential our client is keen to recruit drivers. We are seeking a compassionate and dedicated Autism Support Workers x 6 to join our team and make a meaningful difference in the lives of individuals with autism spectrum disorder (ASD). In this role, you will provide personalized support, promote independence, and foster a safe, nurturing environment. Your energetic approach and commitment to patient-centered care will help empower individuals to achieve their goals and enhance their quality of life. This paid position offers an exciting opportunity to work in a dynamic setting where your skills in caregiving, patient observation, and community support will be valued and utilized every day. Responsibilities • Assist individuals with autism in daily activities, including personal hygiene, dressing, grooming, and meal preparation, ensuring their comfort and dignity., • Support clients with their care plans by helping implement therapeutic activities and behavioral strategies tailored to each person’s needs., • Monitor patients’ vital signs, observe behavioral changes, and document progress accurately while maintaining strict confidentiality in accordance with HIPAA regulations., • Administer medications as prescribed, ensuring proper documentation and adherence to safety protocols., • Use specialized equipment such as Hoyer lifts or other mobility aids to safely assist with transfers and movement., • Engage clients in social activities, community outings, and skill-building exercises to promote socialization and independence., • Maintain a clean and safe environment by performing light cleaning duties and adhering to infection control procedures., • Collaborate with healthcare professionals, family members, and support teams to develop and update individualized care plans., • Observe for signs of distress or health issues such as dementia or Alzheimer’s disease, providing immediate support or alerting medical staff as necessary., • Support clients during emergencies by applying first aid or CPR when needed while following safety guidelines., • Assist with heavy lifting tasks when required using appropriate techniques or equipment like Hoyer lifts., • Ensure compliance with all regulatory standards related to home health, hospice care, or assisted living environments. Skills • Proven experience working with people with developmental disabilities or autism spectrum disorder (ASD)., • Knowledge of patient care techniques including assisting with Activities of Daily Living (ADLs), medication administration, and patient monitoring., • Familiarity with care environments such as group homes, nursing homes, assisted living facilities, or home & community care settings., • Strong understanding of HIPAA regulations to protect client privacy and confidentiality., • Certifications in CPR and First Aid are highly desirable; ongoing training is encouraged., • Ability to perform heavy lifting safely using appropriate equipment like Hoyer lifts or manual techniques., • Excellent observational skills for patient monitoring and recognizing behavioral or health changes promptly., • Capable of maintaining cleanliness through routine cleaning tasks essential for infection control., • Compassionate communication skills for working effectively with clients, families, and multidisciplinary teams., • Flexibility to adapt quickly to changing needs within a caregiving environment. Join us in creating a supportive atmosphere where individuals with autism can thrive! Your dedication will help foster independence, safety, and happiness for those we serve while advancing your career in compassionate caregiving. Salary and Benefits includes: • Salary £12.35 per hour working 37.5 hours per week, • 6 weeks paid holiday increasing to 8 weeks, • Company Pension Scheme/Life Assurance, • Enhanced DBS required, • Company sick pay scheme up to 3 months full pay, • Intensive Induction with continuous training and development, • Access to an amazing range of discounts online and on the high street, • Refer a friend bonus scheme, • Support to complete the nationally recognised Care Certificate and Social Care Diploma, • Excellent Career Progression, • Family Friendly Policies Our client is looking to appoint individuals who enjoy working with people, are caring and who want to support people with autism and related conditions to enjoy a lifestyle of their choice. These positions will require an Enhanced Disclosure with the Disclosure and Barring Service

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n\n All potential applicants are encouraged to scroll through and read the complete job description before applying. \n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: February 2026 onwards \n*Please note , the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week. \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n \n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n \n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n \n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n \n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n \n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n \n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. xkybehq \n \n This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n\n All potential applicants are encouraged to scroll through and read the complete job description before applying. \n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: February 2026 onwards \n*Please note , the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week. \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n \n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n \n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n \n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n \n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n \n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n \n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. xkybehq \n \n This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n\n All potential applicants are encouraged to scroll through and read the complete job description before applying. \n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: February 2026 onwards \n*Please note , the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week. \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n \n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n \n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n \n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n \n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n \n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n \n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. xkybehq \n \n This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n\n All potential applicants are encouraged to scroll through and read the complete job description before applying. \n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: February 2026 onwards \n*Please note , the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week. \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n \n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n \n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n \n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n \n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n \n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n \n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. xkybehq \n \n This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)\n\n All potential applicants are encouraged to scroll through and read the complete job description before applying. \n Full time: Permanent \n Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses \n Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: February 2026 onwards \n*Please note , the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week. \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off \n• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. \n• Huge Discounts: Save on EE & BT products, including mobile and broadband. \n• Career Development: Ongoing support to help you grow your skills and develop \n• Season Ticket Travel Loan: Funds for your travel to and from work. \n• Volunteering Days: Paid time off to give back to your local community. \n• Optional Private Healthcare and Dental: Protection for you and your family. \n About the role \n \n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. \n \n This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. \n \n At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. \n \n You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. \n \n We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. \n \n Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. xkybehq \n \n This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Job Title inside sales manager Job Description As a Sales Team Manager, you'll play a key role in supporting, guiding, and inspiring a team of Sales Executives to deliver on our small business strategy. This is a hands-on role where you'll spend time coaching side by side, observing, and helping your team build meaningful relationships with customers. You'll encourage your team to take a consultative approach understanding each customer's needs and ambitions to help them get the most value from our products and services. You'll also bring a strong commercial mindset, knowing what motivates our customers and how to empower your team to meet those needs in an effective, customer-focused way. This is a hybrid role - three days per week in our Newcastle office Key Responsibilities • Deliver the small business segment strategy with a strong commercial mindset and clear focus on results., • Build advocacy and trust by embedding a consultative, solutions-led sales approach within your team., • Champion a customer success culture, ensuring every interaction adds value and strengthens relationships., • Take ownership for achieving team revenue, product mix, and KPI targets - driving accountability through clarity and support., • Develop and empower your team through regular coaching, constructive feedback, and meaningful growth opportunities., • Foster a sense of ownership and urgency, encouraging your team to take initiative and deliver on commitments., • Understand what motivates each individual and tailor your approach to bring out their best., • Take full responsibility for your team's product knowledge and capability development, identifying skills gaps and partnering with training teams to close them effectively. Skills, Know-How and Experience • A natural influencer, coach, and communicator - someone who builds strong relationships and gets the best from others., • Confident in analysing and interpreting data to identify opportunities, improve performance, and make informed decisions., • Self-motivated and organised, with a leadership style that inspires others to do their best work., • An excellent listener who communicates clearly, asks great questions, and ensures everyone feels heard., • Results-driven, empowering teams to stay focused on strategic goals and deliver against key KPIs., • Comfortable leading through change, supporting others with empathy and helping them stay resilient in fast-moving environments., • Values diversity and individuality, using these differences as strengths that drive team performance and innovation., • A strategic thinker who can balance long-term vision with short-term delivery., • Skilled at delegating effectively, helping the team stay aligned to key goals while providing stretch opportunities for growth., • Commercially astute, with a strong ability to spot and unlock new opportunities for growth., • Experienced in modern sales methodologies and confident applying them to different customer scenarios., • Ideally, you'll bring experience working with HR or Payroll solutions, and a genuine interest in helping businesses get the most from these tools. Your Benefits • Competitive base salary and commission structure, • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-VK1 Function Sales Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Lead Civil Engineer - Rivers (Uk Wide) As the largest consultancy operating in the flood risk management and river engineering sectors in the UK, we are committed to our collaborative client relationships and delivering value with high quality, innovative, sustainable solutions (take a look at our "Flood Modeller" software) [1] Flood Modeller | Jacobs. Our project portfolio spans the full lifecycle from feasibility studies through appraisal and optioneering to detailed design and site support providing a wide range of opportunities to develop your experience and advance your career. Working closely with the full delivery team, contributing your own innovative ideas, challenging the norm, and helping deliver better solutions. Remit of your role will include: • Lead multi-disciplinary teams to develop high quality, sustainable flood risk management solutions., • Tackle challenging engineering problems to find affordable, sustainable solutions whilst adhering to all Design quality assurance standards., • Mitigate environmental impact at the outset to provide integrated design solutions., • Address climate change increases in flood risk and the need to push down cost and carbon footprint., • Contribute to a collaborative delivery approach, supporting clients with their stakeholder engagement (public, flood risk management authorities)., • Contribute to an engaged and supportive team environment taking an active role in mentoring and professional development (self and colleagues)., • Developing technical scopes, supporting programme and budget-setting, and gaining approvals., • Understand, communicate, manage and mitigate project risk. References Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at ___. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our ___. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit ___ to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via ___.

Job Description: Sales Advisor | Full Time £26,000- £32,000 per annum Outbound Sales Agents We’re looking for passionate, motivated individuals who take real pride in their work to join our outbound sales team. You’ll be contacting former and existing customers to reignite their excitement and passion for our products. Your role is all about building genuine connections — using your personality to engage, listen, and explore what makes our customers love collecting. We want people who naturally enjoy conversation and can make every call feel personal and meaningful. While sales experience is great, it’s not essential — if you can hold a great conversation, build rapport easily, and bring energy to every interaction, we’d still love to hear from you! What You’ll Do • Make outbound calls to existing and previous customers, • Build genuine relationships through engaging conversations, • Reintroduce customers to our latest collectables and offers, • Listen carefully to customer interests to match them with the right products, • Achieve individual and team sales targets in a supportive environment Where You’ll Be Working Where You’ll Be Working at Arden House, Regent Centre, Newcastle Upon-Tyne. Very accessible with great transport links via bus and metro. About The London Mint Office – Newcastle The London Mint Office is one of Europe’s leading collectable coin and memorabilia specialists, helping customers celebrate history through beautifully crafted collections. With almost 20 years of experience, we’re expanding our operations and are excited to welcome Newcastle as our second contact centre. Fully Flexxy Working – Work Around Your Life We believe in creating a genuine work–life balance. Once you’ve graduated from our Sales Academy (1–3 months), you’ll have full control over when you work. Need to start later for the school run? Want to hit the gym midday? Prefer a four-day week? With us, that’s all in your control. We want people who want to work with us — and we believe the best way to do that is by giving you the freedom to enjoy your life. Dedicate yourself when you’re at work, but never miss out on the moments that matter most. Please note: During training and academy, you’ll be required to work a rotational shift covering our operational hours of 9am – 8pm (Monday to Friday) and 10am – 4pm (Saturday). What We Offer • Paid Training – we invest in your development from day one, • £26,000 basic salary + OTE £500 per month (uncapped commission), • Daily, weekly, and monthly incentives to keep things exciting, • Free on-site parking (limited spaces available), • Dedicated Team Leader to coach, mentor, and support you, • Fully Flexxy Shifts – you choose when and how you work Contract Permanent, full-time (with flexible scheduling once trained) If you’re someone who loves people, thrives on great conversations, and takes pride in every call — this is your chance to join a team that values passion, balance, and individuality. We’re proud to be an equal opportunities employer — we celebrate individuality and welcome applications from all backgrounds. Apply now! For further information, contact:

Entry-Level Sales Agent We’re looking for passionate, motivated individuals who take real pride in their work to join our outbound sales team. You’ll be contacting former and existing customers to reignite their excitement and passion for our products. Your role is all about building genuine connections — using your personality to engage, listen, and explore what makes our customers love collecting. We want people who naturally enjoy conversation and can make every call feel personal and meaningful. While sales experience is great, it’s not essential — if you can hold a great conversation, build rapport easily, and bring energy to every interaction, we’d still love to hear from you! What You’ll Do • Make outbound calls to existing and previous customers, • Build genuine relationships through engaging conversations, • Reintroduce customers to our latest collectables and offers, • Listen carefully to customer interests to match them with the right products, • Achieve individual and team sales targets in a supportive environment Where You’ll Be Working Where You’ll Be Working at Arden House, Regent Centre, Newcastle Upon-Tyne. Very accessible with great transport links via bus and metro. About The London Mint Office – Newcastle The London Mint Office is one of Europe’s leading collectable coin and memorabilia specialists, helping customers celebrate history through beautifully crafted collections. With almost 20 years of experience, we’re expanding our operations and are excited to welcome Newcastle as our second contact centre. Fully Flexxy Working – Work Around Your Life We believe in creating a genuine work–life balance. Once you’ve graduated from our Sales Academy (1–3 months), you’ll have full control over when you work. Need to start later for the school run? Want to hit the gym midday? Prefer a four-day week? With us, that’s all in your control. We want people who want to work with us — and we believe the best way to do that is by giving you the freedom to enjoy your life. Dedicate yourself when you’re at work, but never miss out on the moments that matter most. Please note: During training and academy, you’ll be required to work a rotational shift covering our operational hours of 9am – 8pm (Monday to Friday) and 10am – 4pm (Saturday). What We Offer • Paid Training – we invest in your development from day one, • £26,000 basic salary + OTE £500 per month (uncapped commission) - Up to £32,000, • Daily, weekly, and monthly incentives to keep things exciting, • Free on-site parking (limited spaces available), • Dedicated Team Leader to coach, mentor, and support you, • Fully Flexxy Shifts – you choose when and how you work Contract Permanent, full-time (with flexible scheduling once trained) If you’re someone who loves people, thrives on great conversations, and takes pride in every call — this is your chance to join a team that values passion, balance, and individuality. We’re proud to be an equal opportunities employer — we celebrate individuality and welcome applications from all backgrounds. Apply now! For further information, contact:

Research Director Newcastle (Hybrid) £75,000-£85,000 Are you passionate about helping major media brands measure and improve the impact of their advertising? This leading independent research agency is seeking a Research Director to head up its Ad Effectiveness & Media Measurement practice; shaping strategy, leading a talented team, and driving innovation across audience insight, brand tracking, and advertising evaluation! The Company This award-winning insights consultancy blends behavioural science, analytics, and creative storytelling to help clients understand people, culture, and communication. They work with some of the UK’s biggest names in media and entertainment, including major broadcasters and radio networks The Role As Research Director, you’ll: • Lead end-to-end ad effectiveness and media measurement projects, from design to delivery, • Evolve the agency’s strategic offering across cross-media attribution, emotional and behavioural measurement, and advanced analytics, • Partner closely with senior leadership to shape research strategy and business growth, • Manage a team of 6–8 researchers, fostering best-in-class delivery and storytelling, • Work with key clients across TV, audio, and digital channels to translate data into compelling, strategic insights Your Skills & Experience • Proven expertise in Ad Effectiveness and Media Measurement across TV/AV, digital, and social platforms, • Strong track record of line management, • Ability to balance hands-on project delivery with leadership and commercial responsibilities The Benefits • £75,000-£85,000 How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

Milk Education are looking to appoint a caring and dedicated Learning Support Assistant to join a friendly and inclusive primary school in Walker. This long-term role is based within Key Stage 1, supporting pupils in the classroom across general learning activities, with additional focus on children who require SEN support. This is a great opportunity for someone passionate about helping young learners build confidence, independence, and a love of school. What We’re Looking For You do not need a formal TA qualification, but you must have: • Recent experience (within the last 5 years) working with children (schools, youth work, childcare, coaching, mentoring, etc.), • A warm, patient and supportive approach, • Confidence supporting young children aged 5–7, • Willingness to work with pupils who may have additional needs (e.g. speech & language delays, learning difficulties, SEMH needs), • Strong communication skills and teamwork, • A positive attitude and a desire to learn Responsibilities May Include: • Providing general classroom support during lessons and activities, • Working 1:1 or with small groups to support learning and progress, • Supporting children with additional needs, following teacher/ SENCO guidance, • Helping with phonics, reading, writing, and basic maths tasks, • Encouraging positive behaviour, engagement and participation, • Assisting with classroom routines, transitions and playtime supervision, • Creating a nurturing and inclusive environment where every child feels valued Why Choose Milk Education? • A supportive, people-first agency, • Ongoing CPD and free training opportunities, • A dedicated consultant who knows your school and role, • Opportunities to develop SEN experience in a caring setting How to Apply If you’re passionate about supporting children in KS1 and would like to gain valuable classroom and SEN experience, we would love to hear from you. Apply today with your CV or contact Milk Education for more information.

Are you confident, ambitious, and ready to take your career to the next level?.We work with some of the UKs most recognised brands, helping them connect with new customers and expand their market presence.If youre a people person who loves a challenge and wants real career growth this cou.

Job Title Internal Auditor Job Description The Internal Auditor will help to deliver the Internal Audit Plan for the Sage Group plc with the opportunity to participate in a diverse range of audits, both with Assurance colleagues and/or our third party co-source provider. This is a hybrid role 3 days per week from our Newcastle office Key Responsibilities Summary of role This role is all about helping deliver high-quality internal audits that give the business confidence in how risks are being managed. You'll be part of a supportive assurance team, working across different areas of the company to plan reviews, carry out fieldwork, and produce clear, accurate audit reports that help drive improvement. What I will be doing You'll take ownership of assigned audits from start to finish-planning the work, engaging the right stakeholders, carrying out fieldwork, and documenting everything to assurance standards. You'll keep managers informed throughout each review, lead key meetings, and ensure all observations are reflected clearly in the final report. You'll work with teams to create practical action plans, follow up on issues until they're fully resolved, and contribute to regular reporting for leadership. Along the way, you'll help refine audit methodology, stay aware of best practice, and build strong relationships across the business and with external partners. This is a global role so some international travel will be required. What we are looking for We're looking for someone who communicates well, manages their workload confidently, and can build trust with people at all levels. You'll have a growth mindset, enjoy working collaboratively, and be comfortable challenging the status quo in a constructive way. Strong organisational skills, good judgment, and proficiency with MS Office are essential, along with the willingness to travel when needed. It's helpful if you have experience delivering internal audits-ideally within UK-listed or technology-focused businesses-and a good understanding of internal audit standards and methodologies. Experience using audit or workflow management software and working with distributed teams is also valuable. We're looking for someone committed to developing professionally, whether that's through ongoing learning or working toward a relevant qualification such as CIA, CIMA, ACCA, AAT or similar. A degree or part-qualification is beneficial but not required. Function Risk Assurance and Business Integrity Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Director of AI (EMEA) Job Description Sage AI is the global, high-performing AI business unit within Sage. We are building the future of cloud business management by using artificial intelligence to turbocharge our users' productivity. The Sage AI team builds capabilities to help businesses make better decisions and automate processes through embedded, generative, and agentic AI. We are hiring a Director of AI (EMEA) to help us build the next generation of machine learning and AI products for Sage. As a part of our distributed, cross-functional team, you will provide the strategic direction to ML Managers and their direct reports, guiding the entire company's Data Science and Machine Learning efforts. If you share our excitement for AI, value a culture of continuous improvement and learning, and are excited about working with cutting edge technologies, apply today! This is a hybrid role - three days per week in our Newcastle office. Key Responsibilities Reporting to the Head of AI and Machine Learning, you will be responsible for: • Overseeing multiple ML Managers and helping them to build and scale their teams, • Helping ML Managers define their teams' missions, objectives, and road maps, • Working closely with Product, Data Science, and Engineering teams to shape the future direction of AI at Sage, • Identifying opportunities to apply AI to new products and/or areas of the business in order to deliver business value, • Give engineers and data scientists the tools, confidence, and motivation to make decisions independently and drive success of the organization You have: • Extensive engineering or data science experience with broad exposure to ML/AI solutions, • Strong people leadership and team building experience as a senior manager or above, with a demonstrated passion for bringing out the best in a team and helping people grow in their careers, • Have a strong background in applying cutting edge ML/AI techniques to solve business problems, • Ability to set and maintain the highest standards for one's team and oneself, • Familiarity with fundamentals of probability theory, statistics, and machine learning, • Knowledge of ML pipelines and engineering architectures, • Effective communication, negotiation, and execution abilities across teams and stakeholders, • BS computer science, machine learning, statistics, mathematics or related technical field., • Proficiency in ML languages and packages (Python, especially), statistical modelling techniques You may have • Experience with MLOps What's it like to work here: You will have an opportunity to work in an environment where engineering is central to what we do. The products we build are breaking new ground, and we have a focus on providing the best environment to allow you to do what you do best - solve problems, collaborate with your team and push first class software. Our distributed team is spread across multiple continents, we promote an open diverse environment, encourage contributions to open-source software and invest heavily in our staff. Our team is talented, capable, and inclusive. We know that great things can only be done with great teams and look forward to continuing this direction. #LI-MD1 Function Product Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Operations Associate - Embedded Services Job Description We're looking for a detail-oriented and proactive Operations Associate to support operational execution and client onboarding within our Embedded Services team. You will help streamline processes, improve documentation, and ensure smooth cross-functional coordination. To succeed in this role, you must bring strong organisational skills and the ability to collaborate effectively across multiple teams. This is a hybrid role requiring 3 days per week in the office in our offices. First 90 days • 30 days: Learn our onboarding workflows, operational tools, KPIs, and cross-functional processes. Become familiar with current documentation, SOPs, and programme structures., • 60 days: Begin owning daily operational coordination activities, updating process documentation, supporting reporting needs, and managing active workstreams., • 90 days: Independently manage operational activities and processes , contribute insights to improve workflows, and support the Senior Strategic Operations Partner in identifying process gaps and driving improvement initiatives. Meet the team You will work closely with the Senior Strategic Operations Partner and programme management team. The leadership style is collaborative, supportive, and focused on growth. You'll interact daily with cross-functional partners across Product, Sales, Marketing, Account Management, Support, and IT, gaining visibility into how multiple teams operate together. How success will be measured Success will be evaluated through accuracy and timeliness of operational deliverables, attention to detail, quality of documentation, cross-functional collaboration effectiveness, and contribution to improved onboarding efficiency and KPI tracking. Your ability to proactively identify and flag risks, streamline processes, and support scalable operations will be key performance indicators. Skills you'll gain You'll develop skills in operational strategy, process optimisation, cross-functional coordination, reporting and KPI tracking, programme support, and documentation design. You'll also gain insight into enterprise onboarding, internal stakeholder management, and operational scalability. Key Responsibilities Snapshot of your day-to-day Your days will include coordinating workflows across teams, maintaining SOPs and onboarding materials, updating dashboards or reports, tracking operational risks, supporting project workstreams, and helping facilitate smooth onboarding for enterprise clients. Qualifications • Strong organisational skills and high attention to detail, • Ability to work cross-functionally and communicate effectively, • Comfort working with processes, documentation, and multiple workflows, • Analytical mindset with interest in KPIs and operational metrics, • Proactive, adaptable, and eager to learn fast in a dynamic environment, • English fluency At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being. Our benefits package is designed to provide stability, flexibility, and balance: Benefits video - • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-AL2 Function Product Delivery Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Instrumentation Controls and Automation Engineers (ICA) - All levels (UK wide) At the forefront of the biggest transformation and investment programme of the UK sector in decades, Jacobs along with our JV Partners and Customers, bring together exceptional talent and expertise to deliver complex turnkey solutions from concept, feasibility, and planning to design, construction management, commissioning and through life asset O&M management, creating once in a generation opportunities. With multiple ICA roles available across all levels, as part of a UK wide team, you will play a key role in the delivery of an extensive portfolio of projects, contributing to and or leading ICA elements throughout their project lifecycle-from concept and detailed design through to commissioning. Collaborating with multi disciplined teams, coordinating the development, engineering, design and integration of control systems for new design solutions for both new build and existing operational sites, your remit will include; • Deliver ICA Engineering Excellence: Contribute to or lead ICA engineering elements of multidisciplinary projects from concept through completion, ensuring technical quality and governance., • Add Value Through Collaboration: Participate in value engineering and buildability workshops, sharing ideas and driving innovative solutions., • Create Sustainable Designs: Help deliver forward-thinking, sustainable ICA solutions for water and wastewater infrastructure., • Ensure Compliance & Quality: Support and or oversee technical delivery, ensuring adherence to both current and developing regulatory and safety standards and timely, efficient project outputs and deliverables., • Project Management: Contribute to design management, scheduling, risk management, change control, and financial forecasting while collaborating with stakeholders to drive success., • Embed Constructability & Commissioning: Integrate practical and commissioning and site acceptance test requirements into designs., • Support Team Development: Mentor colleagues and peers facilitating a collaborative ICA team culture., • Champion Safety & Wellbeing: Ensure a world class approach to behaviour in health, safety, and wellbeing management in line with Jacobs' BeyondZero approach. Jacobs are proud to be at the forefront of this transformation, partnering with the largest water companies across the UK, we would be delighted to hear from ICA Engineers (experienced and leaders) looking to play your part in helping us redefine water and wastewater infrastructure, who can demonstrate a blend of the following skills experience and attributes;, • Working towards or hold chartered status (e.g., IEEE or equivalent), depending on experience., • Demonstrable progressive experience in detailed design and Design & Build execution for water, wastewater, and bioresources projects., • Able to apply robust ICA engineering knowledge to deliver innovative, compliant solutions from concept through commissioning. Familiarity with UK water sector regulations and safety protocols., • A trusted technical authority in E&ICA engineering, driving excellence and governance across multidisciplinary water infrastructure projects., • Solid understanding of current health, safety, and welfare legislation, promoting best practices at all levels., • Ability to foster a culture of knowledge sharing, innovation, and professional growth within the ICA discipline. #-LINM1 Warrington|Cheshire|United Kingdom Newcastle Upon Tyne|Tyne and Wear|United Kingdom Manchester|Greater Manchester|United Kingdom Leeds|West Yorkshire|United Kingdom London|Greater London|United Kingdom London|Greater London|United Kingdom Electrical Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at ___. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our ___. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit ___ to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via ___.