Head of Cloud Services - Newcastle Upon Tyne
il y a 8 heures
Newcastle upon Tyne
Salary: £91,342 to £105,337 a year Contract: Permanent Working Pattern: Full-time Reference Number: G9914-25-0215 Job summary Are you ready to lead cloud transformation at scale and shape the future of digital services in the NHS? Do you want to make a real difference by driving innovation, sustainability, and resilience across a national organisation? We're looking for a visionary cloud leader to join us as Head of Cloud Services. This is a unique opportunity to define and deliver NHSBSA's cloud strategy, lead a talented team, and embed modern cloud practices that support the NHS and its people. You'll be at the heart of our digital transformation, helping us move from on-premise systems to scalable, secure cloud environments. If you're passionate about technology, leadership, and making a meaningful impact, we'd love to hear from you. What do we offer ? • 27 days leave (increasing with length of service) plus 8 bank holidays, • Flexible working (we are happy to discuss options such as compressed hours or reduced hours), • Hybrid working model, • Career development, • Active wellbeing and inclusion networks, • Excellent pension, • NHS Car lease scheme, • Define and deliver NHSBSA's multi-cloud strategy, aligned with our goals and future needs., • Establish and lead a Cloud Centre of Excellence to drive innovation and consistency., • Oversee cloud governance, architecture, and security, ensuring compliance with NHS and UK Government standards., • Lead cloud financial management using FinOps principles to optimise spend and improve transparency., • Support the migration from on-premise systems to cloud, enabling scalable and secure solutions., • Collaborate with senior leaders, architects, and delivery teams to embed cloud into transformation programmes., • Build and develop a high-performing cloud team, fostering continuous improvement and technical excellence., • Develop and execute the organisations rolling 3-year cloud strategy that achieves the organisations business objective, working with stakeholders to identify and implement a long-term vision, • Design, implement, establish and continuously evaluate and improve the Cloud Centre of Excellence (CCoE) structure, you will ensure that the organisation has a robust and capably skilled CCoE which meets the demands of our customers., • Define governance frameworks for cloud technology adoption, decision-making, and risk management, working across the organisation with Enterprise Architects, Developers and other key stakeholders., • Establish and run cloud steering and governance committees with key stakeholders that will accelerate delivery and harness agile techniques, • Create and manage a strategic cloud technology roadmap, with a appetite for horizon scanning and identify opportunities to work with partners and suppliers to deliver ongoing efficiencies through the implementation of emerging technologies, • Establish clear guidelines for consolidating common enablement services centrally, to increase consistency and accelerate deliveryTechnical Leadership and Architecture, • Design a robust cloud architecture that supports multi-cloud (hyperscaler) environments, • Build and lead a skilled cloud services team, fostering professional development and innovation, • Define standards for cloud service design, deployment, and management, • Develop comprehensive shared responsibility models across cloud platforms, • Implement cloud financial management strategies, identifying and working with workload teams to implement financial efficiencies through robust processes and efficiency plans., • Design cost optimisation frameworks and monitoring mechanisms across all of the organisation cloud platforms., • Create transparent cloud spend reporting and accountability processes across the organisation workloads working with owners to implement and identifying platform level opportunities., • Develop mechanisms for tracking and managing cloud expenditure across the organisation, • Manage cloud service provider and key third-party relationshipsRisk Management and Compliance, • Develop comprehensive risk mitigation strategies for public cloud adoption, ensuring that the organisation is compliant with UK Government Standards for cloud and technology with a particular focus upon data and cyber security., • Ensure cloud platforms meet security, regulatory, and compliance requirements, working with the organisations Cyber Security Team and Information Security team as well as external organisations such as NHSE CSOC., • Create frameworks for continuous cloud security assessment and improvement, including monitoring at a platform and workload level., • Collaborate across departments to identify opportunities for cloud adoption that enhance service delivery and operational efficiency, • Accelerate digital transformation through standardised cloud services and tooling, enabling delivery teams to build in a safe and agile way., • Foster a culture of innovation and continuous improvement in cloud technologies, taking feedback from customers (build teams) and looking for enhancements and improvements which meet the demands of customers., • Identify and implement emerging cloud technologies and practices, reviewing the industry direction across cloud technologies horizon scanning and building relations with suppliers to identify opportunities., • Overall management of appropriate functions and teams within the cloud centre of excellence, including staff development, recruitment, resources, delivery and financial elements applying a matrix management approach with staff having a host manager/team but being embedded within different service delivery teams and communities of practice, • Enabling the performance of others through contributing to GROW conversations within your area, including objective setting fully aligned to directorate and organisational objectives and goals, and the development and motivation of staff to achieve them, including implementing and conducting appraisals and 1-1s to manage performance, • Leading on the strategic oversight of any new research initiatives, legislation, working practices, policies, procedures, contracts and systems and keeping abreast of technological advances to maintain an excellent understanding of the use of technology in delivering business objectives., • To continually develop domain knowledge and leadership skills and expertise at the forefront of sector. Investigate research and development to support future business needs and develop an understanding of emerging technologies and business opportunities across a range of topics and engage in the support and development of the organisation, department and team., • Overall responsibility for financial budgets and to effectively manage this in accordance with NHSBSAs policies, standing orders, financial regulations and legislative requirements., • Identify and develop partnership working opportunities, and relationships both within the organisation, with its stakeholders, and to liaise with other Government, Non-Government organisations, statutory agencies and public and private sector organisations to develop collaborative approaches which can deliver value to the organisation., • Establish and maintain effective operational relationships with suppliers, ensuring that the service can deliver its functions throughout the supply chain and that collaboration between internal and external suppliers achieves a positive approach to delivering new solutions and to resolving problems in a timely manner., • Implement processes to review, analyse, monitor and report on a number of areas including agreed service levels, KPI's and standards within team. Reviewing the performance of teams and services in delivery against defined service levels, checking for trends that may trigger reduced performance and investigating where performance is below the agreed thresholds. Ensure that in managing performance a holistic approach is taken and that consideration is given to people, process, changes in demand and tools., • Define and lead workforce planning, ensuring operational, commitments are fully met, business change is estimated, prioritised, and delivered, resourcing issues are identified, mitigated and managed, across multiple teams to deliver business value., • Leading, managing and engaging teams to deliver multiple strands of work such as continuous improvement, project related work, and operational tasks, both within the organisation and across external bodies to meet strategic goals and deliver high quality outputs for the organisation., • Strategic visionary with exceptional leadership capabilities, • Excellent communication skills across technical and non-technical stakeholders, • Ability to drive organisational change and foster innovation, • Strong analytical and problem-solving capabilities, • Adaptable and forward-thinking approach to technological challenges, • Cloud platforms (AWS, Azure, Google Cloud), • Cloud architecture design and implementation experience, • Modern Cloud deployment and implementation tools and practices, • DevOps and SRE practices, • Understanding of public sector digital standards and frameworks, such as the Government Digital Service (GDS) Service Standard and Technology Code of Practice., • Familiarity with sustainability principles in cloud services, including green cloud strategies and environmental impact reduction., • Extensive experience in cloud strategy, architecture, and multi-cloud environments, • Proven track record of leading cloud transformation initiatives, • Advanced understanding of AWS and Azure platforms, • Strong knowledge of DevOps, cloud-native architectures, and modern application development, • Expertise in cloud governance, security, and compliance frameworks, • Demonstrated experience in FinOps and cloud cost management, • Experience leading cloud services in regulated industries, such as health or central/local government., • Familiarity with contract negotiation under government procurement frameworks, • Post graduate degree in Computer Science, Information Technology, or related field, and/or evidence of undertaking rigorous research in a relevant field and/or in-depth experience., • Additional professional IT certifications advantageous