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Our client is a well established accountancy firm offering supporting owner managed businesses and SMEs. The business has invested significantly in cloud technology and advisory capability, enabling finance teams to work closely with clients as an outsourced finance function rather than a traditional compliance provider. This will take responsibility for a varied portfolio of clients, combining h... ZIPC1_UKTJ

Are you passionate about helping young people take their first steps into independent adulthood? If you are motivated by supporting vulnerable young people and want to make a meaningful impact on their future, this role offers a rewarding opportunity to guide care leavers into independence with confidence and stability. Purpose of the Role As a Leaving Care Personal Advisor, you will support young people preparing to leave care or who have recently left. You’ll help them develop independence skills, understand their options, secure safe accommodation, and progress with education, employment, or training. You will manage a caseload, review Pathway Plans, and provide the practical and emotional support young people need as they transition into adult life. Key Details • Pay: £16.62 per hour, • Hours: 37 hours per week, • Location: Wakefield, WF1 4XA, • Contract: Temporary What You’ll Do Day to Day • Support young people aged 16–25 who are preparing to leave care or who have left care., • Manage and review each young person’s Pathway Plan and Risk Assessment., • Provide practical guidance with budgeting, benefits, utilities, managing money, and maintaining a tenancy., • Help young people set up and maintain their accommodation, including providing intensive housing support where needed., • Work closely with housing providers, social workers, health teams, voluntary organisations and other partners to coordinate support., • Maintain accurate case notes and records using IT systems., • Attend relevant meetings such as Looked After Reviews, CIN meetings and multi-agency discussions., • Take part in the duty rota, responding to crises or urgent situations., • Encourage young people to participate in service development and community activities. Requirements Essential • NVQ-Level 3 (or equivalent)., • Experience working with or supporting vulnerable young people., • Understanding of safeguarding and the challenges faced by care leavers., • Knowledge of legislation relevant to leaving care., • Strong communication skills, both written and verbal., • Ability to manage a caseload and work independently., • Experience working with looked-after children, local authority services, or voluntary organisations., • Understanding of child and young person development.

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

Accounts Preparation Manager Leeds Top 20 Firm. Your new company This is an exciting opportunity to join a leading UK accountancy and advisory practice with a strong national presence and an international network spanning more than 150 countries. The firm is recognised for its expertise in audit, accountancy, tax and advisory services, and is particularly well‑known for supporting complex, fast‑moving organisations across a range of specialist sectors.The firm’s ethos centres on simplifying complexity, understanding clients deeply, and helping them achieve their ambitions through high‑quality, commercially focused advice. Your new role As Accounts Preparation Manager, you will take responsibility for delivering high‑quality statutory accounts and managing a diverse client portfolio. Your key responsibilities will include: • Managing client relationships from planning through to completion, including resolving queries and ensuring smooth delivery, • Preparing and reviewing statutory accounts and trust accounts, • Providing clear, practical technical advice to clients, • Overseeing year‑end and compliance work to ensure timely completion, • Training, supervising and appraising junior team members, • Leading training programmes for new joiners and supporting their development in systems and procedures, • Developing and enhancing accounts preparation processes, including procedure packs and electronic workpaper, • ACA / ACCA qualified (or equivalent), • Strong background in accounts preparation, • Detailed working knowledge of IFRS and FRS 102, • Experience with Pro‑Audit, Caseware and CCH, • Strong consolidation accounting skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4770121

Customer Service Executive: Our client, a leading and fast-growing brand in the interiors sector, is looking for an experienced, motivated, and enthusiastic Customer Service Adviser to join their Head Office team. This is a fantastic opportunity to work with a luxury retailer where customer service is at the heart of everything they do. The Role: You will be responsible for delivering a high level of service across phone, email, and live chat, resolving customer queries efficiently and accurately, ideally at the first point of contact. Responsibilities include: • Handling inbound calls and emails professionally, providing clear and accurate information, • Responding to website live chat queries and identifying customer needs, • Proactive communication regarding orders, deliveries, and resolving issues, • Liaising with 3rd party couriers, • Investigating and resolving customer complaints, ensuring a clear audit trail, • Taking ownership of queries and following them through to resolution About You: • Previous office experience with a professional phone manner, • Excellent verbal and written communication skills, • Strong organisational skills and attention to detail, • The ability to multi-task and prioritise workload efficiently, • Experience in B2C or e-commerce customer service is advantageous, but full training will be provided, • A friendly, empathetic approach to customers while maintaining professionalism, • Proficiency in Microsoft Office Why Apply: • Opportunity to earn performance-related bonuses, • Join a growing, award-winning online brand, • Relaxed, supportive working environment with casual dress code, • Breakfast and snacks provided, plus regular team socials, • 25 days holiday plus bank holidays If you are an experienced Customer Service professional who thrives in a fast-paced, customer-focused environment, this is a great role for you! Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period.

Vacancy: Account Manager-UK-Leeds Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities • Visit end customers and companies, establish, maintain and update customer files in database system, • Responsible for public relationship development, build and keep reliable relationship with clients, • Spot business opportunities and follow up with the orders, • Collect project information and promote sales, analyze competitor information, • Develop sales plan and implementation plan together, complete sales targets, • Participate in commercial negotiations for key projects to ensure that regional business objectives are met, • Support financing and collection work Qualifications • Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc., • Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business, English or other relate filed., • Have skills for coordinate with leasing is preference, • Have the sense of responsibility and good communication skills, • Driving License: Driving license required Kindly email your CV to • Subject: Application for Account Manager-UK-Leeds vacancy.

💥 Account Manager / Senior Account Manager 💥 Freelance / FTC – 3 months (potential to go perm) 💥 Creative Agency 💥 Leeds – Hybrid (2–3 days in the office) ThePlaceToBe are delighted to be working with a leading integrated creative agency in Leeds, renowned for shaping and delivering retail and brand activation campaigns for an exciting mix of fashion, lifestyle, retail, and FMCG brands. Known for strong client partnerships and collaborative delivery, they create integrated work spanning brand, design, retail toolkits, activations, and campaign rollouts. About the role… As an Account Manager or Senior Account Manager, you’ll be a trusted client partner, leading day-to-day relationships and ensuring projects are delivered on brief, on time, and on budget. You’ll shape and interpret retail-focused briefs, develop impactful retail toolkits, and provide clear direction to studio teams working collaboratively across creative, production, and project management to deliver high-quality integrated campaigns. What you’ll be doing day to day… • Managing and nurturing client relationships as the primary day-to-day contact, • Shaping and translating retail and brand activation briefs into clear internal direction, • Developing and rolling out retail toolkits and activation guidelines, • Briefing and collaborating with creative, studio, and production teams, • Overseeing timelines, budgets, and scope to ensure smooth, profitable delivery, • Identifying opportunities to grow accounts and add commercial value About you… This role suits a confident Account Manager or Senior Account Manager who thrives in a fast-paced agency environment and enjoys balancing strong client relationships with hands-on project leadership across retail and activation-led work. What we’re looking for… • Experience within an integrated, retail, or brand activation agency, • Strong background delivering retail and activation campaigns, including toolkit development, • Commercially astute, with experience managing budgets, scope, and growth opportunities, • Skilled at translating client needs into clear, actionable creative briefs, • A collaborative approach and ability to build lasting client and internal relationships Sound like you? Or interested in chatting about your next career move? Get in touch 💌

💥 Account Manager 💥 £30K–£35K 💥 Leeds – Hybrid ThePlaceToBe are proud to be partnering with a leading creative design agency known for delivering impactful brand and design solutions for a diverse portfolio of clients. With a reputation for strategic thinking, beautiful execution and long-term client partnerships. This agency prides itself on building strong client partnerships and delivering thoughtful, results driven creative solutions. About the role… As an Account Manager, you’ll play a pivotal role in managing and growing client relationships while overseeing the successful delivery of creative design projects. Acting as the key liaison between clients and internal creative teams, you’ll ensure projects are strategically aligned, creatively compelling and delivered efficiently from concept through to completion. What you’ll be doing day to day… • Owning and developing strong client relationships, acting as the primary point of contact, • Managing multiple design projects end to end, from initial brief to final delivery, • Creating clear, inspiring creative proposals and briefs that align with client objectives, • Collaborating closely with designers, strategists and production teams to deliver high-quality creative work, • Monitoring budgets, timelines and resource allocation to ensure projects stay on track, • Identifying opportunities to grow accounts and add value through strategic creative solutions About you… This role would suit an experienced Account Manager with a passion for design and branding, who thrives in a collaborative agency environment. We’re looking for someone who is eager to grow with the agency and progress into a Senior Account Manager role in the near future. What we’re looking for… • Proven experience in account management within a design or creative agency, • Demonstrable track record of successfully managing design projects from concept to delivery, • Experience developing and presenting creative proposals to clients, • Strong understanding of branding and design processes, • Confident managing multiple stakeholders, deadlines and budgets simultaneously, • Excellent communication and presentation skills, • Highly organised, proactive and solutions-focused Sound like you? Or interested in having a chat about your next career move? Get in touch 💌

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively RAM Tracking, a leading provider of vehicle tracking and field service management solutions, is currently seeking a Customer Advisor to join our growing team in Leeds. This position is fully office-based (5 days per week). Following our acquisition by Klipboard (formerly KCS) in February, we’re entering a new and exciting phase of growth. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, this is a unique opportunity to join a dynamic, forward-thinking organization. As our Customer Advisor for 4G Upgrades you will be responsible for booking installation work with our UK-wide engineer base, ensuring a positive customer experience by providing proactive support, building strong client relationships, and addressing any challenges effectively and professionally. You’ll play a key role in helping our customer base upgrade their fleet to our new 4G tracking systems, whilst helping our Customer Support team keep records and update systems as we move away from 2G equipment. Key Responsibilities: • You'll coordinate with partners and subcontractors to schedule service and installations., • You'll troubleshoot and resolve customer issues related to bookings and 2G to 4G upgrades with urgency, aiming for first-contact resolution., • You'll respond to customer inquiries through various channels, including phone and email., • You'll accurately process equipment and accessory orders., • You'll maintain detailed and accurate case documentation in internal systems., • You'll manage daily case volume and ensure consistent follow-up., • You'll handle channel escalations efficiently and professionally., • You'll provide internal support to departments including Sales, Implementation, Tech Support, Finance, and Logistics & Returns., • You'll oversee order response times and manage installation lead times., • You'll work closely with the customer support project senior and other members of the team., • Qualifications & Experience, • You have around 3 years of experience in customer support or administrative roles, preferably in a tech or software support environment., • You have strong problem-solving skills with the ability to deliver quick and effective resolutions., • You have excellent verbal and written communication skills, with the ability to clearly explain technical processes to non-technical users., • You have experience in building and maintaining customer relationships., • You're highly organized and self-motivated, with the ability to work independently., • You're a team player with a positive, proactive attitude., • Experience using Salesforce is considered a strong asset. You may have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 23rd March 2026 The Role: We’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: • Handling a high volume of inbound calls, • Dealing with complex queries and complaints, • Building relationships with customers every day, • Taking ownership of each personal call or query, • Managing multiple tasks, • Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: • Strong ability to build rapport with customers across multiple communication channels., • Confident IT user, comfortable navigating a variety of internal systems., • Capable of working independently, making sound decisions, and escalating issues appropriately when required., • Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers., • Eager to learn, develop, and continuously enhance skills., • Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms., • Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively., • Be customer- focused, • Excellent listening and communication skills, • Experience of working in a regulated environment ideally Financial Services but not essential., • Excellent attention to detail, • Resilience, • Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

My client is recruiting for an EB (Employee Benefits) Account Handler to manage the day-to-day operations of client portfolios, acting as the primary office-based contact. They are responsible for processing renewals, mid-term adjustments (MTAs), and new business quotes while building strong relationships with clients and insurers. Key Responsibilities: Portfolio Management: Handling a portfolio of clients, ensuring accuracy in documentation, renewals, and adjustments. Client Support: Acting as the main point of contact, resolving queries, and providing technical advice. Renewals & Quotes: Managing the end-to-end renewal process and preparing quotations. Compliance: Ensuring all actions comply with FCA regulations and internal company policies. Relationship Building: Maintaining strong, positive relationships with both clients and insurers. Requirements & Skills: Experience: Previous experience in commercial insurance,, or specialized areas like employee benefits. Qualifications: Often expected to hold or be working towards Cert CII. Skills: Strong communication, organizational skills, attention to detail, and proficiency in Microsoft 365 and broker systems. Salary: From £28,000 to over £40,000 per year, often dependent on experience. Location - Leeds Progression: Opportunities to advance to Senior Account Handler, Account Executive, or Broker roles.

Role Overview We are looking for an experienced Account Manager / FCA Client Partner to own and grow our Financial Conduct Authority (FCA) account. This role combines full account ownership with a strong focus on net-new revenue growth, strategic relationship management, and long-term account expansion. The successful candidate will bring deep experience in managing complex public sector or regulated industry accounts and a strong track record of delivering multimillion-pound revenue targets. Key Responsibilities • Own and manage the FCA account, ensuring revenue growth and client satisfaction, • Deliver £5M–£8M annual revenue target through account expansion and new opportunity creation, • Develop and execute strategic account growth plans, • Build senior-level relationships within FCA (CIO, Programme Directors, Procurement, etc.), • Identify, qualify, and close net-new business opportunities, • Lead commercial discussions, bid responses, and contract negotiations, • Collaborate with delivery, pre-sales, and leadership teams to ensure successful execution, • 10–12 years of experience in IT services / consulting / digital transformation sales, • Proven track record of managing and growing large public sector or regulated accounts, • Experience delivering £5M+ annual revenue targets, • Strong understanding of UK public sector procurement frameworks, • Prior experience working with UK regulatory bodies or financial services organizations, • Familiarity with FCA ecosystem is highly desirable, • Right to work in the UK, • Candidates based in or near Leeds preferred for stakeholder proximity, • We strongly encourage applications from diverse backgrounds and are committed to building an inclusive workforce

💥 Senior Digital Account Manager 💥 £35k to £45k 💥 Leeds City Centre - Hybrid - 3 days a week ThePlaceToBe are excited to be working closely with a great independent digital marketing agency. These guys offer services such as Web Development, Paid Media, SEO, PR and Content Marketing. This digital agency work with a string of exciting brands mostly within the tourism and drinks industry. About the role... As a Senior Digital Account Manager, the focus of your role will be to lead upon the client servicing for a selection of the agency’s key clients specifically across their web development projects What you’ll be doing day to day... • Work closely with the client contact and ensure that campaign briefs dealt with correctly, • Ensure all web development projects are delivered on time and within budgets (with help from the Project Team), • Book in weekly and monthly calls with key contacts, • Work closely with the design and development team to ensure builds are to brief About you... To be considered for this Senior Digital Account Manager role you must have a passion for all things Web Development. What we're looking for... • Previous client service / Account management experience within a digital / marketing agency, • Ability to create tech / web specifications, • Strong understanding of UX and Web Development, • Be confident enough to speak to clients regularly and take lead upon meetings, • Good understanding of the wider digital marketing channels such as Paid Media, SEO, Social Media and Content Marketing, • You must be able to commute to Leeds City Centre, 3 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

We are currently working with a leading design and production technology agency to support with 2 permanent Account Manager roles. This is an excellent opportunity for candidates with strong Account Manager experience, responsible for managing key client relationships and ensuring the successful delivery of design-led packaging solutions. You will be working closely with Account Directors, you will act as the bridge between clients and internal Creative, Design and Develop teams. You will oversee timelines, budgets and quality standards work across several well-known international FMCG brands. Responsibilities • Serve as primary point of contact for assigned accounts., • Build and maintain strong, long-term client relationships., • Translate client objectives into clear Design and Develop briefs., • Ensure on-time, on-budget delivery aligned to creative excellence standards., • Drive growth through upselling, cross-selling and automation opportunities., • Monitor financial performance and revenue forecasting., • Maintain aligned global communication across teams., • Proactively resolve challenges and provide concise stakeholder updates., • Support Monthly and Quarterly Account Reviews with performance insights., • Contribute case studies and lead post-project evaluations to improve client satisfaction. Skills & Experience • Strong client management and commercial acumen., • Ideally packaging/design account management experience., • Experience managing £300k+ annual budgets., • Clear communicator with strong organisational capability., • Knowledge of packaging, prepress, print processes, colour management and automation is highly desirable., • Passion for design and brand guideline adherence. Salary – £34,000 - £36,000 (dependent on experience and can be flexible for right candidate) Location- Leeds City Centre (hybrid working) Job Type – Permanent Hours – Monday - Thursday 8:45am to 5:15pm 30 mins lunch, Friday 9am - 4pm 1 hours lunch Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period.

Department: Operations - Service About the Role This role will oversee and optimize returns management and spare parts operations within service team, ensuring seamless service for customers, retailers, and internal stakeholders. The role will balance operational efficiency, compliance, cost control and customer satisfaction while supporting the company’s ambitious growth plans. Key Responsibilities Operations & Team Management • Lead UK returns and spare parts operations for MDA, TVA, and SDA product categories., • Act as primary liaison for the outsourced back-office resource, ensuring alignment with company standards., • Support the spare parts team in forecasting, planning, and inventory management to meet consumer/customer demand in Speed & Quality of service. Process & Compliance • Supervise end-to-end returns processes, including collections, credits, claims, and sales reconciliation., • Review process innovation to ensure in line with market and technologies., • Ensure timely month-end reconciliations and submission of process authorization requests., • Validate compliance with internal policies and external regulations., • Audit and manage Returns resale costs to achieve maximum value for money whilst ensuring pricing compliance to contracts/agreements, • Manage Spare Parts stock holding, usage, costs and pricing to maximize fulfilment, margin and warehouse/logistics efficiency., • Manage, process and Audit all returns and spare parts in line with month end Stakeholder Engagement • Serve as the main point of contact for internal teams and external partners., • Collaborate with Sales/Service management to resolve escalated issues and improve processes., • Develop and manage new customer opportunities to maximise revenue Reporting & Analytics • Generate accurate reports on returns trends, parts availability, and operational performance., • Manage ship-to account requests and maintain up-to-date records. Key Requirements • 5+ years’ experience in customer service (for returns management, spare parts, or a related field), • Strong team management skills., • Proven ability to manage outsourced partners/vendors effectively., • Strong cost management and commercial awareness, • Proficiency in process optimization and compliance frameworks., • Excellent communication skills for stakeholder and customer management., • Analytical mindset with experience in reporting and data-driven decision-making., • Experience with SAP or similar ERP systems., • Knowledge of consumer electronics/appliance sectors., • Familiarity with UK regulatory requirements for returns and spare parts Benefits include, but are not limited to: • Competitive salary, • Pension contributions, • Enhanced holiday, • Long service awards, • Salary sacrifice schemes, • Discounts on Hisense products, • Access to a shopping discount portal, • Restaurant and café discounts at our Leeds office About Hisense Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances. Hisense UK is part of Hisense Europe, to discover more, watch the Hisense Europe corporate video or visit our company website IMPORTANT NOTICE • We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law., • As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.

As our Night Porter, you will play a crucial role in ensuring that our customers receive exceptional service throughout the night. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast. Working alongs

Develop local and regional pump hire business, working towards targets and business objectives. Our Business Selwood is the leading pump rental solutions company in the UK. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s su

The Role This is an Account Manager role that will solely focus on the security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. Key Responsibilities * The Account Manager should demonstrate exc

We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. This position develops a thorough understanding of customer processes and business objectives and capitalizes on the value that UPS can offer their business. He/She creates value for customers by leve

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Are you a Statutory Accounts Manager or Business Services Manager, fully ACA or ACCA qualified with at least 2 years PQE, looking to upgrade to a Leeds based Top 10 international accountancy practice? Are you looking to work for a large international firm where you can work on large groups and inter

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We're looking for an organised and enthusiastic Rental Customer Advisor for our Leeds Car & Van Rental branch.

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Looking for a Big 4 platform with genuine progression to Senior Manager and beyond?. With a sophisticated client portfolio and substantial investment into technology and AI, this is an outstanding platform for an ambitious manager looking.

You will work directly with our customers alongside local, provincial and national governments as well supporting our network of worldwide suppliers and business relationships.

Due to exciting changes within the company, they are looking for a Regional Account Manager (Coffee) to manage a varied client portfolio aswell as bringing on new business. Handle escalations and provide clear performance updates to the National Account Manager. Regional Account Manager Hybrid Wat

TECHNICAL ACCOUNT MANAGER Leeds £43,000 – 45,000 + Car + Benefits A leading packaging manufacturing business is seeking a Technical Account Manager to join its UK operation. This is a customer-facing role responsible for managing and delivering the technical service offering across a

Are you an enthusiastic Client Services Specialist eager for your next role? Could you fulfil a vital support function within a busy office?. The Role: Client Services Specialist. Managing the database of clients and diary management for the Partner and Advisors.

To complete a daily Out Bound Diary, building relationships with Customers, whilst work on retaining existing accounts, reporting technical faults on behalf of customers, up selling on certain products and introducing new lines.Taking a high volume of incoming calls which include customer complaints

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As a Complaints Team Manager you will: Work with a global, market-leading client within the Motor Finance sector Lead and motivate your team of Complaint Handlers to investigate and resolve customer complaints relating to Vehicle Quality and service related problems Act as a brand ambassador for Sq

What’s in it for you £27,000 salary in a permanent, full-time role Hybrid working from a modern Leeds city-centre office after initial training Clear training and development pathways within a growing operation 33 days annual leave including Bank Holidays Pension scheme, employee discou

This is an exciting opportunity to join a leading UK accountancy and advisory practice with a strong national presence and an international network spanning more than 150 countries.The firm is recognised for its expertise in audit, accountancy, tax and advisory services, and is particularly well-kn

A South Leeds based PE owned, UK leader on the trajectory to grow its UK T/O from £500mil to £1bn over the next 5 years.

Creative Project / Account Manager - Packaging & Design Location: Leeds (Hybrid working - 3 days office, 2 home) Salary: DOE Company: A full-service packaging and branding agency. Maintain regular updates with clients or account teams, managing expectations and.

The role of the Internal Sales & Account Manager Soil Stabilisation & Earthworks will involve:. Internal Sales & Account Manager Soil Stabilisation & Earthworks. Job Title: Internal Sales & Account Manager Soil Stabilisation & Earthworks.

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

This would be an extremely exciting opportunity for someone experienced with sales or an individual that has come from a customer service background that is looking to get into the sector! Immediate interview please apply now! Description As a Spanish Speaking Sales and Customer Service Executive

The Account Manager position is an exciting role that gives you the opportunity to have a direct impact on the future of digital healthcare. You will be responsible for managing large customer accounts, identifying new sales opportunities and setting the strategic direction of the company.

Now, we're expanding and we're looking for ambitious, energetic Account Managers to join our high-performing team!. Managing existing accounts while actively developing warm leads. Ready to take your Sales/Account Management career to the next level.

Are you a Statutory Accounts Manager or Business Services Manager, fully ACA or ACCA qualified with at least 2 years PQE, looking to upgrade to a Leeds based Top 10 international accountancy practice? Are you looking to work for a large international firm where you can work on large groups and inter

As a Motor Finance Complaints Handler you will: Work with a global, market-leading client within the Motor Finance sector Investigate and resolve customer complaints relating to Vehicle / Satisfactory Quality and service related problems Act as a brand ambassador for Square 4 and our end client, de

We have a fantastic opportunity for a Customer Relations Manager to join our team within Vistry West Yorkshire, at our Wakefield office. As our Customer Relations Manager, you will be a key point of contact in our open market sales & Partner customers Vistry journey.

Customer Service and Production, Procurement and Logistics of important information * develop and build relationships between Customer Service and the wider business, including Clinical Services and Sales * represent the Customer Service department at required business meetings * A. We have an

Provide exceptional telephone-based customer service, supporting our clients & customers in a friendly and professional way. You'll play a key role supporting internal and external customers, resolving enquiries, and investigating parcel issues. You'll escalate serious findings to UK Contact Centre

The Account Manager position is an exciting role that gives you the opportunity to have a direct impact on the future of digital healthcare. You will be responsible for managing large customer accounts, identifying new sales opportunities and setting the strategic direction of the company.