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Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as an Assistant Manager in our.Cruise, UK Breaks and additional products whilst delivering exceptional sales and customer service.You’ll put all customers at the heart of our business by c

Job Title - Complex Care Nurse Location - Liverpool Hours - 21 hours per week – over 3 days (negotiable days between Monday to Friday). Some flexibility needed in unsocial hours (which may include weekends) to cover the needs of the branch. Office Based with some travel to clients. Salary - £24,000 (FTE £40,000) The Complex Care Nurse is an office-based role that is an integral part of the excellent care delivery Prestige Nursing & Care provide to our adult and child social care clients. The Complex Care Nurse must possess strong clinical knowledge and expertise to provide our professional carers with thorough training, assessment and supervision to enable evidence based clinical care for our clients. The role will manage a client caseload whilst collaborating with stakeholders and other healthcare services to ensure the specialised care is delivered to the highest possible standard. The role will support adults and children in their own homes and/or community settings. The Complex Care Nurse must demonstrate the skills and knowledge to: • To be accountable for and lead on the clinical components of care delivery, • Support in the assessment, mobilisation and implementation of complex care clients to support with business growth, • To regularly risk assess individual client needs, • Provide evidence based clinical expertise and advice relating to care-planning and delivery across the pathway and evaluate outcomes, • Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc to build and manage clinical caseload, • To act as a role model and leader for all members of staff, • To facilitate and deliver an ongoing programme of clinical knowledge/skills-training and competency assessments to non-registered members to enable them to competently deliver care with minimal supervision, • To be responsible and accountable for the delegation of clinical healthcare tasks required for clients to maintain a quality of life within the community, • Maintain high standards and proactively manage quality improvement, clinical risks, safety concerns and complaints relating to client case load, • Drive best practice in order to ensure high quality care, • Promote compliance and adherence to internal policies and standards, • Keep up with national standards and requirements surrounding clinical services, • Assist the branch in identifying best practice in regard to client’s complexity to ensure delivery of safe and high-quality care, • Commitment to improving client/family experience at every step of the care pathway., • Identify, develop and maintain new business streams to support with growth of clinical services Professional/Clinical Leadership • Take responsibility to ensure the highest standards of professional care are attained in providing safe, high-quality care, • Lead on clinical decision making relating to complex care across the complex client pathway - as per policy, from the point of referral to implementation and evaluation of care delivery, • Participate in home visits to assess client’s needs and care preferences. Evaluate care provision, risk assess and support/train/assess unregistered carers, • To have overall responsibility for a group of clients including a specialist caseload, with an ability to lead the team in areas related to complex care provision, • To develop and maintain skills required to risk assess referrals and lead in planning client focused complex care packages, • To provide specific branches with professional advice, direction and support relating to the allocation and suitability of non-registered members to provide safe care to clients, • Provide direct care and support to clients in exceptional circumstances when required to support continuity of care, • Provide safeguarding expertise and advice for branches. Promptly raise concerns and work with relevant agencies, as required, • To ensure that both verbal and written client reports meet the NMC standards and policies regarding record keeping and confidentiality, • Responsible for, ensuring that national and local safeguarding requirements and standards e.g. NICE guidelines, RCN recommendations are adhered to, • Escalate concerns and/or unresolved issues to line manager, • Using technology to improve communication, collaboration and delivery of care, • Identify and support the development of new business streams, • Adhere to the NMC ‘s and RCN’s professional guidance at all times and demonstrate the skills, knowledge attributes to enable working within your professional scope. Education and Training • Deliver classroom training to develop the knowledge and skills of professional carers in routine care delivery, long-term conditions, specific disabilities and complex healthcare tasks, • Provide competency assessments and maintain competencies for professional carer providing delegated healthcare tasks e.g. PEG feeding, use of buccal midazolam, • Support the on-going development of professional carers by highlighting examples of good practice as well as responding to areas where improvements are required, • Contribute to creating a learning environment which ensures carers develop and maintain the knowledge and skills required to provide safe high-quality care, • Contribute to developing and maintaining clinical competency frameworks in line with best practice recommendations, • Ensuring you are working in line with the most up to date knowledge and skills, as well as educational resources, to deliver clinical training to staff members. Where any known or perceived deficit exists, putting in place remedial actions and escalating concerns to the regional clinical lead and head of clinical services. Leadership and Management • Work in partnership, maintain good relationships and communicate effectively, with all branch staff members., • To work in a collaborative manner with other agencies to ensure a seamless delivery of care to families, • Take responsibility for maintaining professional registration and ensuring continuous professional development identified through appraisal/clinical supervisions, • Ability to adapt and multitask to manage competing priorities and workloads safely Quality, • Ensure that ‘best practices’ are continuously maintained in delivering client care, • Develop audit skills and contribute to auditing of complex care clients and ensure that the results of the audits lead to appropriate action being undertaken by all branch staff and members to improve care., • Contribute to the evaluation of changes introduced to clinical care., • Ensure clinical incidents, adverse events and complaints are correctly reported, recorded and escalated in a timely manner., • Contribute to the investigations and responses relating to adverse events and/or complaints and ensure actions are implemented, lessons learnt and shared, and improvements to practice and services implemented, • Promote compliance with Prestige Nursing & Care policies and guidelines e.g. health and Safety, Infection prevention and control etc, • To escalate concerns to line manager to minimise negative outcomes promptly GENERAL RESPONSIBILITIES • Occasionally support with the day-to-day responsibilities of the branch team when required, • Be a champion for internal customer service, • Do any other reasonable things your manager needs you to do, • Travel to visit clients and professional carers, • Flexible working to facilitate supporting clients and professional carers needs Essential • Registered Nurse with NMC with active PIN, • Minimum 2 years clinical nursing experience including community or hospital setting, • Management of clinical risk management and individualised, person-centred care planning, • Experience of safeguarding adults and children, • Effective communication skills – verbal and written, • Ability to work on own initiative as well a part of a team – self-motivated, • Effective people management skills, • Ability to negotiate, influence, escalate and seek advice, • Experience in interpreting and analysing data and meet deadlines, • Excellent IT and presentation skills, • Demonstrate knowledge of the theory and application of clinical governance E, • Ability to work autonomously and with initiative, • Can do approach, • Ability to work independently and within a team, • Needs to be a driver with access to own vehicle and use for business insurance, • Demonstrate good leadership skills., • A commitment to equal opportunities and diversity, • Symmetry between personal and organisational values Desirable • Recognised teaching qualification/experience, • Evidence of developing policy, guidelines and managing resources, • Coaching and mentoring skills, • Evidence of success in leading/managing significant and sustained change, • Experience in interpreting and analysing data and meet deadlines Your benefits will include: • Competitive pay rate., • Paid holiday at the rate of 12.07% for each hour worked., • An additional day, paid in your birthday month as part of our birthday benefit scheme., • Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it., • Reward and recognition programmes to acknowledge value, loyalty and going the extra mile., • Blue Light Card & Health Service Discounts to help save money on your spending., • Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7., • Career development and training to help you achieve your potential. In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. As a private provider of home care in the UK, Prestige Nursing & Care is not affiliated to the NHS, as such we are unable to sponsor or take over sponsorship of any employment visa at this time. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference. We reserve the right to close this position early. Pandologic. Category:Personal Care, Keywords:Child Care Center Director, Location:Liverpool, ENG-L13 9AU

Technical Manager Location: Hot Water Comedy Club, Blackstock Market, Liverpool Job Type: Full-time, Permanent Hot Water Comedy Club is a multi-award-winning live comedy venue based inside Liverpool’s newest destination, Blackstock Market. We host live comedy up to five nights a week and have been named Best Club and Best Venue, although we try not to brag. We are now looking for an experienced Technical Manager to join our growing team. This is a hands-on role in a fast-paced live entertainment environment, ideal for someone who thrives under pressure, loves live events, and has strong technical and customer-facing skills. The Role You will be responsible for ensuring our shows run smoothly, safely and to a consistently high technical standard. Working closely with performers, production teams and front-of-house staff, you will oversee show operations across multiple performance spaces, from technical planning through to live delivery. Strong organisation, attention to detail and calm decision-making are essential. Comedy moves fast and timing is everything. Key Responsibilities • Lead the technical planning and delivery of a high-volume comedy, music and live events programme, • Oversee all audio, lighting, video and staging operations across multiple spaces, • Act as the main technical contact for visiting performers, agents and touring production teams, • Advance technical requirements and translate briefs into practical, deliverable plans, • Manage load-ins, setups, changeovers, live operation and load-outs, • Supervise and coordinate the in-house technical team during live events, • Train and mentor staff to maintain consistent working practices, • Ensure all technical equipment is maintained, fault-free and show-ready, • Implement and monitor safe systems of work and Health & Safety compliance, • Remain calm under pressure while balancing competing priorities during live shows, • Programme music and live events across all venue spaces, • Work closely with venue management and operations teams to enhance the audience experience Required Experience • Degree in Audio Engineering, Lighting Production or a related field, • Proven experience in a live or broadcast environment, • Strong working knowledge of Midas digital desks, OBS, buses and routing, • Experience with Dante systems, • Experience mixing sound for a variety of bands, • Excellent communication and customer service skills, • Solid understanding of Health and Safety requirements in live venues, • Ability to problem-solve effectively under pressure Working Requirements • Excellent timekeeping, • Availability to work evenings and weekends Desirable Experience • Dante Level 1 Certification, • Knowledge of QuickQ and MagicQ, • Video editing experience, • Previous experience working in hospitality What We Offer • Additional training and development, • Four-day working week, • Discounted drinks and show tickets, • 22.4 days annual leave Additional Information • Six-month probation period with a review at three months, • Interviews held as soon as possible, • Immediate start available

🚀 Quality Assurance Manager – North Merseyside 💰 Up to £50,000 🏭 Pharma / Life Sciences Manufacturing We’re supporting a specialist life sciences manufacturer as they grow their QA function. If you’re detail‑driven, GMP‑savvy and ready for a role where quality genuinely matters, this is one to explore. Full time | Permanent | On site This is a brilliant opportunity to step into a senior QA role within a global life sciences leader. You’ll take ownership of the Quality Management System, lead a small team, and ensure the site continues to meet ISO, GMP, MHRA and FDA requirements. Perfect for someone who thrives in a hands‑on environment where quality is truly valued. 🔍 What You’ll Be Doing You’ll lead and continuously improve the site’s Quality Management System, including: • Leading, controlling and improving the ISO 9001 QMS, • Managing GMP activities and delivering GMP training, • Writing, revising and approving SOPs, • Performing internal audits, supplier audits and hosting customer audits, • Managing complaints, NCRs and CAPAs, • Acting as the departmental SME for quality activities, • Supporting FDA‑related systems for the CTS laboratory, • Supervising the QA Assistant and QC Assistant, • Preparing monthly quality metrics and management information 🎓 What You’ll Bring • Experience in a senior QA role within an ISO/GMP‑regulated environment, • Strong understanding of ISO standards, quality systems and audit practices, • Excellent communication skills with the ability to train and influence, • High attention to detail, strong organisational skills and a proactive mindset, • A BSc/MSc in a scientific discipline 💼 Why It’s a Great Move • Join a respected, specialist life sciences manufacturer with a strong quality culture, • Lead and shape the site’s QA function with real autonomy, • Work closely with technical, production and customer‑facing teams Please note: Sponsorship is not available for this role. 📩 Interested? Reach out to Nexus Life Sciences for a confidential chat or send your CV directly. #QualityAssurance #GMP #LifeSciencesJobs #PharmaCareers

Calling all Commissioning and Qualification Engineers who have worked on high end capital equipment within the Pharma, Cosmetics or Food and Beverage industry. I want to speak to you about a critical role. Our client who supplies reference level process manufacturing equipment from their European principal suppliers to top tier pharmaceutical manufacturers in the UK and Ireland are looking to appoint a highly skilled and experienced Commissioning Engineer to work on the high profile projects. The projects can range from low complexity modifications to larger capital equipment contracts which are in the range of £250k-£2m and typically have a 2month design phase, 4month build phase and a 5-12 month installation, testing and qualification stage. As part of the Operations Team the C&Q Engineer will provide pre-delivery testing, installation, re-assembly, start up, commissioning, IQOQ, cycle development, novel project works and breakdown support in line with contractual commitments. The role is site based and involves frequent travel and stays away. Our client are technical experts in their field and this customer facing hands on technical role is crucial to delivering compliant projects to agreed scope and timelines. Key Attributes • Excellent written and spoken English & communication skills, Excellent customer handling, planning and organisational skills, • An engineering or technology qualification (degree or equivalent), • Must have an analytical way of thinking and understand how process equipment works and interacts with its environment., • Must like the challenge of working with bespoke equipment where bugs are not all found before delivery and where commissioning could be seen as the final part of the design-set-up of customised plant. Therefore, the operation of all our equipment needs to be understood from core principles rather than reading from a manual or work repetition., • High attention to detail with the ability to pre-empt problems and seek solutions, • Must have a good understanding of automation/controls technology and mechanical/electrical engineering. Knowledge of sterile process technology and pharmaceutical industry would be useful., • Minimum 5 years’ experience in similar site role., • Must be able to demonstrate proficiency with commonly used computer programs. These include MS Windows, MS Word and MS Excel, • Able to work effectively and efficiently autonomously whilst being an integral part of a team, • Frequent travel and stays away of multiple consecutive weeks are a fundamental element of the role. Normally travel will be within the UK and Ireland but occasional travel to elsewhere in Europe can be expected, • Must have a flexible and adaptive attitude and be able to work on own initiative, sometimes under pressure, • Have a full and clean driving licence, • Hold a valid passport for travel within Europe Job Description Role Reporting to the Technical Manager and working closely with the Project team and Technology SME’s the C&Q Engineer in engaged with the installation, commissioning, testing, optimisation and validation of process equipment to make sure it is functioning correctly and produces the expected results. In doing so the C&Q engineer brings an item of equipment or a system to the point at which it can be used most effectively, the C&Q engineer must therefore possess a thorough understanding of the equipment design, its intended use and what Steritech are committed to provide. Primary: (in no particular order) • Provide installation, re-assembly, start up, commissioning, IQOQ, cycle development, novel project works and breakdown support in line with contractual commitments and to a standard consistent with the high quality of the equipment and services our client supply, representing the company in a professional and dutiful manner at all times., • Role specific administration such as reporting, invoicing, expenses, and time sheets, • Effective communications to our customers, internally at our client and with their suppliers., • Proper and conscientious management when in control of our clients equipment, including test equipment, computer equipment etc., • As requested by management be an active contributor in new equipment design qualification process discussions, • When requested by management support colleagues in meetings where expertise/experience can be beneficial e.g., Risk Assessment, FMECA, HAZOP and RCA, • In the pursuit of site activities be a front-line interface with principal supplier automation, engineering and process departments. Disseminate information as required, • Provision of Technical Support to both to customers and internally to colleagues, • Support the wider operations teams through the provision of routine services as and when requested e.g., equipment maintenance, calibration and technical intervention services Secondary: (in no particular order) • Train and gain experience in the equipment and services our client offers, plus the market and expectations of our customers., • Contribute to other departments initiatives (technical research, training preparation and/or delivery, special project management, documentation improvements, technical report preparation etc.), • Any other tasks as may be reasonably required.

Senior Credit Pricing Manager Liverpool (hybrid working) Salary up to £89,000 This is a senior opportunity to shape credit pricing strategy within a large-scale digital business that is investing heavily in analytics, data, and commercial decision-making. You will step into a newly formed function with clear executive sponsorship, genuine autonomy, and the chance to define how pricing supports sustainable growth and fair customer outcomes. The Company They are a major UK digital retailer with an integrated financial services proposition, operating at significant national scale. Their model combines ecommerce with flexible credit products, creating rich data across customer behaviour, risk, and lifetime value. Following recent investment, they are strengthening their analytics capability to drive more sophisticated commercial and pricing decisions. The Role You will lead credit pricing across customer acquisition and lifetime management, moving the function from a basic risk-led approach to a more commercially driven, analytically robust model. Key responsibilities include: • Defining and delivering pricing strategies across credit products, balancing profitability, customer value, and regulatory requirements., • Owning fair value and pricing governance, representing credit pricing in senior forums., • Developing and overseeing pricing, forecasting, and valuation models including NPV, IRR, and risk-adjusted returns., • Using experimentation and A/B testing to assess pricing changes and inform decision-making., • Translating complex analysis into clear recommendations for senior stakeholders., • Leading and developing a small team of analysts and data scientists., • Partnering with product, engineering, and analytics teams to improve data quality, automation, and reporting. Your Skills and Experience • Strong commercial experience within credit pricing, lending, or closely related financial services environments., • A deep understanding of unit economics and customer lifetime value frameworks., • Experience designing or interpreting pricing tests and experiments., • Confident stakeholder management skills, with the ability to influence senior leaders., • Proven people leadership or mentoring capability., • A structured, first-principles approach to problem solving., • Exposure to advanced analytics or modelling is beneficial, though this is not a hands-on coding role. What They Offer • Hybrid working with flexibility on days in the office., • The opportunity to build and lead a high-impact pricing function with clear progression. How to Apply If you are looking to lead credit pricing at scale and make a visible commercial impact, apply now to learn more about this opportunity.

Job Title – Receptionist Location – Liverpool Hours – Full-time, 40 hours per week Salary - £26,500 Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious clinic in Liverpool. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve – • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What’s in it for you? • Free or discounted optical products/procedures, • Career progression, • Modern working environment with superb technology support, • 33 days annual leave* Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

The Company Skin Rocks Limited, founded by Caroline Hirons, is a skincare company underpinned by education, authenticity, and authority. Team Skin Rocks is a powerhouse business with an ever-growing portfolio of projects and campaigns that celebrates and showcases every facet of skincare. We are at an exciting growth phase. This means we move at pace and systems and processes are still evolving, so our team needs to be agile and able to thrive in a start up environment. The Role We are seeking an experienced, commercially focused Senior Operations & Procurement Manager to lead and optimise end-to-end business operations, including supply chain, logistics, inventory, fulfilment, and internal processes across D2C, B2B, and retail channels. Reporting into the Head of Merchandising, this role will also oversee procurement and supplier management for merchandise and packaging, ensuring cost efficiency, product quality, strong supplier partnerships, and ownership of the critical path for all non-skincare products. Working cross-functionally with E-commerce, Customer Service, Marketing, and Finance, this role is critical to supporting Skin Rocks’ next phase of growth and operational scale. Role Responsibilities Operations & 3PL Management • Own the end-to-end relationship with the 3PL, overseeing warehousing, inventory control, and order fulfilment., • Monitor warehouse and fulfilment costs, driving efficiency improvements., • Anticipate future Uk and international warehouse needs and proactively recommend improvements and scalable solutions., • Ensure inventory accuracy, batch control, expiry management, and stocktakes. Fulfilment & Shipping Strategy • Develop and optimise shipping and fulfilment strategy, balancing customer experience, cost, and scalability., • Review courier, shipping, and packaging performance, including competitor benchmarking., • Ensure outbound shipping updates are communicated effectively across the business., • Evaluate packaging for sustainability, customer experience, cost, and compliance., • Manage Professional channel fulfilment and demand planning. Supply Chain & Logistics • Lead inbound and outbound freight for skincare, packaging, and merchandise., • Coordinate with suppliers, warehouses, logistics partners, and retail customers to ensure timely, compliant deliveries., • Secure cost-effective freight solutions while protecting product quality and lead times. Product & SKU Management • Manage the full SKU lifecycle, including setup, changes, and discontinuations across all systems and channels., • Ensure operational readiness for launches, reformulations, and packaging changes. Procurement & Project Management • Own procurement for merchandise, packaging, and gift sets, delivering best value while maintaining brand standards., • Manage supplier sourcing, negotiation, onboarding, and performance., • Lead end-to-end development of merchandise and gift sets, from concept through delivery., • Partner with Marketing, Design, E-commerce, and 3PL teams to deliver launches on time through effective critical path management., • Manage purchase orders and supplier relationships. Shipping Materials & Collateral • Maintain stock of all shipping materials and branded collateral., • Continuously improve packaging functionality, presentation, cost, and sustainability. Team Management • Lead, coach, and develop the Merchandising Coordinator., • Anticipate and make recommendations for future team requirements to support ongoing business growth and scalability. Experience and Qualifications • 5+ years’ experience in operations, supply chain, logistics, or procurement, ideally in beauty, retail, or e-commerce., • Experience scaling a DTC/omnichannel brand in the UK and internationally., • Strong leadership and team management capability., • Deep understanding of supply chain, fulfilment, and procurement. Key Skills • Strong organisational and project management skills with an attention to detail, • Process optimisation and continuous improvement, • Commercial awareness and negotiation skills, • Excellent stakeholder management and communication, • Analytical, data-driven decision making, • Ability to adapt and thrive in a fast-paced, scaling business Skin Rocks operates on a fully inclusive hiring policy, without exceptions. Our one prerequisite is that you are the best at what you do. Annual Basic Salary: Dependent on experience Benefits: • 25 days annual leave, plus an extra day off to celebrate your birthday, • Annual discretionary bonus, • Contributory pension scheme, • Private medical membership, • Life insurance, • Staff discounts, • Product allocation / gifting, • Enhanced parental leave policies, • Wellbeing support, • Optional remote Monday and Fridays (subject to business needs), • Training & development support Full benefit details and eligibility criteria, available upon joining. To apply, please email your CV and covering letter to: irock@carolinehirons.com

Commercial Manager Location: Knowsley - Office based Job Type: Full-time & Permanent About the Role L-Pac Packaging is an independently owned packaging distribution business operating from two locations in Durham and Liverpool. We are seeking an experienced Commercial Manager to join our packaging distribution business. This is a dynamic, hands-on role that goes beyond traditional purchasing, requiring a balance of supply chain expertise, sales support, and strategic commercial awareness. The successful candidate will play a key role in managing supplier relationships, navigating complex supply chains, and supporting business growth through value-driven solutions for customers. Key Responsibilities • Oversee and manage the end-to-end supply chain, ensuring continuity of supply and operational efficiency., • Monitor and manage day-to-day stock control, ensuring optimal inventory levels., • Work closely with the sales team as a “front of house” commercial lead, supporting customer relationships., • Build, maintain, and develop strong relationships with suppliers, demonstrating excellent communication and negotiation skills., • Proactively manage and resolve supply chain challenges, particularly during volatile or constrained market conditions., • Apply commercial awareness to purchasing decisions, balancing cost, service, and strategic objectives., • Lead cost negotiations with suppliers, including pricing structures, rebates, and long-term agreements., • Contribute to business growth by identifying and sourcing value-added solutions for customers., • Collaborate across the team to ensure alignment—fostering a unified, team-oriented approach rather than departmental functions., • Take a proactive, solution-focused approach to forecasting and procurement, thinking beyond standard purchasing processes., • Implement import/export activities and ensure compliance with relevant regulations. Maintain strong awareness of global supply markets, including raw material trends and risks. Skills & Experience · Proven experience in a commercial, purchasing, or supply chain role within the packaging industry (distribution experience highly desirable). · Commercially astute with strong negotiation skills and financial awareness. · Demonstrated ability to manage supply chain disruptions and deliver effective solutions. · Ability to operate both strategically and operationally in a fast-paced environment. · A proactive problem-solver with the ability to think beyond conventional processes. · Strong Microsoft Office skills including Outlook, Word and particularly Excel. · Confidence to speak up, suggest improvements and identify efficiencies within the business. Why Join Us? · Opportunity to play a key role in a growing business. · Exposure to global supply chains and strategic decision-making. · Collaborative environment with a strong team ethos. The Package Salary £35,000 to £50,000 (negotiable and subject to experience) Annual bonus scheme 25 days holiday (plus bank holidays) Private health cover Pension scheme

Transformation Manager / Project Manager - £45,000 to £60,000 – Liverpool (Hybrid) Do you have experience delivering healthcare technology projects in complex clinical settings? Can you manage AI and digital workflow change while building trusted relationships with NHS stakeholders? We help clinicians use AI-driven tools so every heart gets the attention it deserves, and no patient is left behind. The role We are seeking an experienced Transformation Manager / Project Manager to lead the implementation of AI-enabled clinical workflow solutions across cardiology diagnostic imaging. This customer-facing role covers clinical operations, healthcare IT infrastructure, service transformation and evaluation. You will manage projects from scoping through to business as usual, working with clinicians, IT teams, executives and internal specialists. Key Responsibilities • Lead end-to-end delivery of AI and digital workflow transformation projects., • Define scope, success criteria and governance routes., • Manage Agile delivery, including workshops, pilots and transition to BAU., • Coordinate technical, clinical and commercial teams., • Oversee multiple healthcare implementations at the same time., • Capture evaluation data for case studies and business cases., • Act as the main contact for clinicians, IT teams and executives., • Facilitate workflow mapping and requirements workshops., • Translate technical capability into clinical and operational value., • Coordinate integration with PACS, RIS, EPR and infrastructure environments., • Support data validation across DICOM, HL7 and FHIR standards., • Produce project documentation, KPIs and evaluation reports. About our company We work in a fast-moving healthcare technology environment, delivering AI-enabled clinical workflow solutions that support better diagnostic imaging services in the UK and internationally. The Benefits • Opportunity to work with AI-enabled clinical workflow solutions., • Direct involvement in projects that support clinicians and patients. The person You will need at least five years’ experience delivering healthcare technology or digital transformation programmes, with experience implementing AI, imaging or clinical workflow systems. You will also bring: • Prince2 or Agile project management experience., • Understanding of NHS or equivalent healthcare governance., • Knowledge of medical imaging, clinical IT standards and cloud or on-prem infrastructure., • Experience in a start-up environment., • Strong organisation, prioritisation and communication skills., • An analytical approach focused on measurable outcomes. What’s next Apply today to help deliver AI-enabled healthcare transformation across cardiology diagnostic imaging.

Senior Credit Pricing Manager Liverpool - hybrid working Up to £90,000 plus bonus and benefits This is a high impact leadership role for a commercially minded credit pricing specialist who wants to shape how pricing is done across a complex, regulated consumer credit proposition. You will step into a newly formed team within a large scale UK retailer with strong executive backing, real ownership, and the opportunity to elevate pricing from a traditional risk function into a core commercial capability. The Role • Define and deliver credit pricing strategies across customer acquisition and lifetime pricing., • Own pricing governance and fair value frameworks, representing pricing in senior forums., • Lead the development and oversight of pricing, forecasting and performance models., • Set and manage valuation metrics such as NPV, IRR and risk adjusted margins., • Use testing and experimentation to assess pricing changes and optimise outcomes., • Translate complex analysis into clear, actionable recommendations for senior stakeholders., • Lead and develop a team of analysts and data scientists within a growing commercial analytics function., • Partner closely with product, analytics and engineering teams to improve data quality, automation and reporting. Your Skills and Experience • Strong commercial experience within credit pricing, lending, financial services or a closely related regulated environment., • Deep understanding of unit economics, lifetime value and profitability frameworks., • Experience using testing methodologies such as A B testing to inform pricing decisions., • Ability to balance commercial outcomes with risk management and regulatory expectations., • Confident stakeholder management skills, with experience influencing senior leaders., • Leadership experience with the ability to develop and guide analytical teams., • Comfortable working with analytical outputs and models, without needing to code day to day. How to Apply Apply now to learn more about this Senior Credit Pricing Manager role, or get in touch for a confidential discussion.

Adecco is proud to be recruiting for a Regional Development Executive on behalf of one of our well-established and growing client. Our client is a leading independent company dedicated to delivering exceptional service and a diverse range of products. They are recognised for their commitment to professionalism, innovation, and customer satisfaction. Are you a driven sales professional with a passion for growth and building strong customer relationships? If so, this is your opportunity to take your career to the next level! Salary: £35k base + OTE bonus Type: Permanent, Full-Time Key Responsibilities: • Report directly to the Sales Manager, focusing on driving new sales growth across the North-West., • Conduct both desk and field-based market research to identify growth sectors and regional opportunities., • Create and generate leads, setting appointments, and developing a strong sales pipeline., • Engage in periodic outreach to our existing customer base through targeted sales campaigns via calls and emails., • Take ownership of our Customer Relationship Management (CRM) database to ensure accurate and timely records. Skills, Requirements & Experience: • A proven ability to work at pace and under pressure., • A track record of meeting and exceeding financial targets., • High levels of oral and written communication skills that engage and inspire., • The ability to connect with both new and existing customers effortlessly., • Strong data skills to record and compile key performance statistics effectively., • Full UK driving licence. Ready to make a move? Apply today and take the next step in your sales career with us! We can’t wait to meet you! For more job opportunities and general updates from Adecco, please follow us on our new Facebook page: https://www.facebook.com/AdeccoLiverpool Adecco aims to respond to all applicants, however, due to the large volume of applications we receive, this may not always be possible. Should you not receive a response within five working days, please accept this as notification that you have not been shortlisted on this occasion.

Job Title: Hospitality Sales Executive Department: Jockey Club Experiences Sales Contract Type: Full-Time, Permanent role Location: Aintree and Haydock Park Racecourse Reports to: Hospitality Sales Manager Are you passionate about delivering exceptional experiences and building long-lasting client relationships? Join Jockey Club Experiences as a Hospitality Sales Executive and immerse yourself in the world of premium sports hospitality and entertainment. As a market leader in horse racing hospitality, Jockey Club Experiences creates unforgettable moments at some of the UK’s most iconic racecourses, including Cheltenham, Aintree, Epsom Downs, and Newmarket. In this role, you will play a key part in growing our client base, nurturing existing relationships, and driving the continued success of Jockey Club Experiences across our portfolio of high-profile events. You’ll thrive in a dynamic, fast-paced environment where no two days are the same and excellence is the standard. If you’re commercially driven, relationship-focused, and excited by the opportunity to help deliver extraordinary hospitality experiences, we’d love to hear from you. YOU’LL BE DOING • Identifying and targeting new commercial customers and untapped market sectors, developing tailored outreach strategies to generate leads and secure new business., • Achieving business targets through proactive sales activity, including generating and attending client meetings., • Planning, and hosting client site visits, meetings, exhibitions, and open days to showcase services and build strong relationships., • Growing revenue from our existing customer base to meet and exceed targets, ensuring consistently high levels of repeat business., • Managing all client correspondence, handling and converting incoming enquiries through to confirmed bookings and contracted business., • Proactively sell to prospective customers by thoroughly researching their needs and applying effective conversion techniques to win new business for the region and wider group., • Producing accurate and timely weekly sales and activity reports to track performance against targets YOU’LL HAVE • Proven track record of success in sales within a hospitality-focused environment., • Thrives in fast-paced, target-driven settings, consistently delivering against objectives., • Highly results-oriented, with a strong commercial drive to win and convert new business., • Genuine passion for building long-term client relationships while delivering a premium customer experience., • Exceptional communicator, confident in influencing and engaging stakeholders at all levels., • Highly organised with a process-driven mindset and strong attention to detail., • Proactive, tenacious, and self-motivated, with the resilience to overcome challenges., • Collaborative team player who actively contributes to shared goals and collective success.

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • This role will give exponential career growth as a Data and Analytics Business Development Manager, building strategic partnerships, accelerating revenue, shaping solutions, and leading transformation across manufacturing industries in UK The Role Manufacturing Data & Analytics Lead in UK Your responsibilities: • Serve as a strategic advisor to client stakeholders and technical teams., • Drive business development by identifying and pursuing opportunities to sell data analytics services to Chief Data Officers and other key decision-makers., • Develop and present compelling presentations to senior customer executives and stakeholders., • Work with customer to drive workshops and create data analytics charters and business cases, • Demand Creation: Work with customers to generate data analytics project opportunities, • Customer Advisory: Lead Data & Analytics Assessment, Strategy and Roadmap engagements and drive customer workshops for analytics use cases, • PreSales Leadership: Own stages of the presales cycle, RFI, RFP, and contribute to the development of solutions for presales, • Business Process Consulting: Organize and facilitate meetings for data gathering and data analysis based on understanding processes and outcomes related to business questions., • Business Systems Analysis: Interview clients and conduct research to gain an understanding of current systems and structures., • Technology Application: Determine functionality, design, and requirements for solutions that create value for clients technology preferences. Your Profile Essential skills/knowledge/experience: • Proven experience in a leadership role within data analytics., • Extensive experience with cloud data platforms (e.g., AWS, Azure, GCP, Snowflake, Databricks) and Lakehouse architecture., • Demonstrated ability to connect with customer business stakeholders to articulate business problem and approach for data analytics solutions, • Strong presentation and communication skills, with the ability to engage senior-level audiences., • Experience in the manufacturing industry., • Able to work with various levels of business organization to coordinate between stakeholders on Pre-sales activities, • Analyzing, understanding and documenting the business processes in detail where required to guide use case development, • Experience in manufacturing Industry; Provide functional expertise to projects, • Strong problem solving, quantitative and analytical abilities., • Strong ability to plan and manage multiple initiatives simultaneously. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

🌍 Join ZIM as our next Country Manager UK and lead one of the most strategic markets in global shipping and logistics. We are looking for a commercially driven and operationally strong leader to oversee our UK business operations, drive profitability, strengthen customer relationships, and lead high-performing teams across sales, logistics, customer service, and operations. Key Responsibilities • Full Profit & Loss responsibility for the UK business, • Drive commercial growth and expand the country customer base, • Deliver outstanding customer service aligned with global standards, • Oversee logistics and port operations across the country, • Lead financial performance, working capital management, and forecasting, • Strengthen collaboration with global and regional stakeholders, • Develop and execute country business development strategies, • Represent ZIM with local authorities and industry partners, • Lead teams toward ambitious KPIs, operational excellence, and market share growth Requirements • 10+ years of experience in the global shipping container company is essential, • Strong commercial and sales leadership background, • Previous experience as Country Manager, Managing Director, or Commercial senior leadership role in the UK market, • Proven success managing cross-functional teams, • Strong business acumen and analytical capabilities, • Excellent communication and stakeholder management skills, • Bachelor’s degree in Business Administration, Management, or related field, • Advanced English Why Join ZIM? At ZIM, you’ll join a globally recognized shipping and logistics company known for innovation, agility, and customer-focused solutions. This role offers the opportunity to shape the future of the UK market while working with international teams and industry-leading professionals. 📩 Apply now or contact us directly to learn more.

Job Title: Customer Development Executive Location / Region: Birkenhead & Surrounding areas Industry: Convenience Contract Type: Permanent, Full time Working Pattern: Monday-Friday (No Weekend Working) Salary / Rate: £30,000 basic + 20% Bonus Other Benefits: Company Vehicle + Fuel Card The role at a glance We’re recruiting an enthusiastic Customer Development Executive to represent Carlsberg Britvic across Birkenhead and surrounding areas. You’ll build strong relationships key decision-makers in store, secure additional displays, increase distribution and drive sales and visibility for their well‑established product range. This role is ideal for someone with field sales or direct selling experience who enjoys autonomy, building relationships and delivering results in a fast‑paced retail environment. This is a great opportunity to represent a leading brand and work with a range of well-known products. Not only does this opportunity give you a wide range of experiences, but you’ll also have continuous support from colleagues, fantastic career growth opportunities and excellent perks. About Us McCurrach is part of Avidity Group Ltd, the parent company of a group of sales and marketing agencies (McCurrach, Standout, Wave, Thumbprint & Zing). We increase sales at the point of purchase. We are a leading field sales and marketing agency that helps brands sell more through a multi-faceted approach. We work with household names across various industries and are dedicated to delivering an outstanding service and optimising results. Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward-thinking agency. About Carlsberg Britvic Team Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive, you will help grow Carlsberg Britvic market share within your defined territory. Working as part of a successful team, you will drive sales of our fantastic portfolio of Beers, Ciders and Soft Drinks by maximising brand availability and visibility in Symbol and Independent stores. This is a unique opportunity to join this exciting partnership, where we will equip you with the necessary tools, training, and support to succeed. What You’ll Be Doing Working with a Regional Sales Manager, and selling our amazing Soft Drinks and Beers portfolio, you will be responsible for making face-to-face contact with Convenience (Symbol & Independent) retailers, establishing and retaining new business opportunities, and delivering a business plan for your territory focused on maximising sales opportunities. If you bring the energy and passion, we will support and develop you to: • Partner with our customers by building outstanding relationships in convenience stores, understanding retailer’s needs, their local consumers, and executing solutions., • Adopt a full category based selling approach to growing and developing every outlet you work with for the benefit of both the retail outlet and Carlsberg Britvic., • Create a winning territory business plan and take a business development approach in your territory to grow sales and market share., • Use data and evidence-based retailer successes to drive best practice in your territory, region, and across the team., • Develop a growth mindset and adaptable approach that demonstrates an ability to offer alternative approaches to tackling challenges and winning over your stores. What We’re Looking For We are ideally looking for a candidate who has the following skills and experience, but if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply you might be just the right person for our team. You’ll need: • You are a fun, passionate, driven, and target-orientated team player who can bring brands to life!, • Your entrepreneurial style means that you thrive on being the key contact for customers, driving new business, and maintaining sustainable relationships., • You are eager to win, advocating our brands and putting consumers at the heart of what we do and sell., • Strong communication, presentation, and interpersonal skills will be key to your success in this role., • Good administration, organisational and planning skills, commercially astute with great negotiation techniques., • Self-motivated & IT and Social Media literate., • Strong and Resilient with the personal energy and will to act at pace., • Participating as part of a team in a proactive manner., • Full valid manual driving licence, eligibility to work in the UK and live within a 60-minute commute from the location of the role all essential. Nice to Have: • Experience working in Convenience or FMCG., • Merchandising or POS execution experience, • Direct selling skills What You’ll Get in Return – Benefits and Perks At McCurrach, we recognise that people are the key to our success. That’s why our benefits package is designed to offer continuous support, learning and development opportunities delivered by our in-house L&D team, support your wellbeing and work-life balance. Our competitive benefits package includes: • Competitive salary and remuneration: annual pay reviews, performance bonuses and early pay access, • Transport: Company vehicle and fuel card, • Flexible working policies: SMART working options for all staff members, • Flexible annual leave entitlement: 23 days paid holiday + bank holidays (increasing with length of service) and the option to purchase 5 additional annual leave days, • Family friendly policies: enhanced sick pay, maternity/paternity leave, carers leave and parental leave, • Health and Wellbeing: Employee assistance programme, including 8 face-to-face counselling sessions, wellness taskforce, community of mental health first aiders and wellness workshops, • Learning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all our Group Agencies, • Additional perks: discounted private healthcare, retail discounts, daily lunch allowance and life assurance What Happens Next • First step is to apply via our iCIMS page in just a few minutes (click the apply button!), • Your application will be reviewed by our recruitment team, • If your application is a good match, you’ll initially have a short call with a member of our Avidity Group Recruitment Team. If unsuccessful, you’ll only receive an email informing you at this stage, but don’t worry, we’ll keep your details on file in line with our data protection policy and you may be contacted about future roles!, • The next stage is a short interview with the hiring manager, • You’ll then be given quick feedback and next steps (if applicable) If you’re looking for more information on the role, contact our recruitment team on recruitment@weareavidity.com referencing the job title and ID number, and a member of our team will get back to you shortly. We have a fantastic track record of retaining colleagues and redeploying them into our other brand teams across Avidity Group. We are always looking for talented individuals to join our group of agencies. If this role isn’t the right fit for you, submit your CV for general consideration. Our Commitment to Diversity, Equity and Inclusion Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward thinking policies e.g. transgender and Ramadan polices, and celebrating diversity through engagement sessions for key events e.g. Pride, International Women’s Day and Black History Month. Discover What It’s Like to Work for Us A place where you can be yourself and grow. Our aim is simple - to create a workplace that allows you to be your authentic self, in an environment that supports your wellbeing and development. Build a career that works alongside your lifestyle, allowing you to achieve a healthy work-life balance. Learn more about our culture and what it’s like to be a member of our team: Join an award-winning sales and marketing team. Read more about our commitment to our colleagues here.

Head of HR and Payroll Liverpool CC based Head Office Remote working with travel required to Liverpool and further sites within the North West Permanent & Full Time (flexible working including a 9-day fortnight or 4.5 day working week) £75,000 plus benefits package, including 40 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions My client is seeking an experienced and strategic Head of People & Payroll to lead the delivery of a high-quality, responsive people and payroll service within a values-driven organisation. Reporting into the HR Director, this pivotal leadership role will be responsible for shaping and delivering people strategies that align with organisational objectives and support continued growth and positive social impact. The successful candidate will play a key role in fostering an inclusive, high-performing culture and creating an exceptional employee experience across the organisation. The role requires a proactive and collaborative leader who can drive organisational success through effective people practices, operational excellence, and continuous improvement. Key responsibilities of the Head of HR & Payroll: • Provide effective leadership and oversight of a large People and Payroll function, ensuring a professional, efficient, and customer-focused service., • Ensure robust systems, controls, and processes are in place for payroll administration and wider people operations., • Maintain legally compliant policies, procedures, and people management practices., • Lead on employee relations matters, including disciplinary and grievance processes, minimising organisational risk., • Build strong relationships with internal stakeholders, external partners, and recognised trade unions., • Manage and monitor departmental budgets, ensuring effective financial control and value for money., • Develop and analyse people metrics and insights to inform strategic decision-making and service improvement., • Contribute to organisational growth and transformation through strategic workforce planning and people initiatives., • Promote a positive and inclusive workplace culture that supports employee engagement, wellbeing, and belonging., • Champion Equality, Diversity & Inclusion initiatives and ensure inclusive practices are embedded across the organisation., • Develop and enhance the organisation’s Employee Value Proposition. Key requirements for the Head of HR and Payroll: • Significant leadership experience within HR and Payroll functions., • Whilst there is an experienced and established Payroll Manager in place, it is essential that you have previously had oversight of a payroll function., • You must be a Chartered member of CIPD or similar., • Ideally you will have previously worked within a similar role within a not-for-profit organisation and/or Public Sector, however this is not essential criteria for you to be considered., • Strong strategic and operational HR expertise., • A proven track record of leading organisational change and workforce initiatives., • Excellent knowledge of employment law, payroll governance, and people best practice., • Able to build effective, credible relationships quickly with key stakeholders., • A passion for creating positive workplace cultures and employee experiences., • Skilled and experienced facilitator, including facilitating in scenarios of challenging group/individual dynamics., • Excellent analytical, organisational, and communication skills. If you are interested in this Head of HR and Payroll opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.

Multi-Site Store Manager – WHSmith At WHSmith, our mission is simple: to enhance every journey through exceptional service, and at the heart of this are our people, customers, and partners. As a Multi-Site Store Manager, you’ll lead the performance of multiple stores across various formats, including InMotion and hospitality, driving growth and ensuring a world-class customer experience. Airport Requirements: • 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps., • Criminal Records Bureau Check – to be completed by WHSmith if your application is successful., • Photographic ID i.e. passport or UK Driving Licence. What being a Multi-Site Store Manager is all about: People: • Fostering a positive, unified multi-store culture where teams work together to achieve business goals., • Tailoring development and training plans for each store, nurturing strengths and potential within teams., • Creating an environment of openness, engagement, and communication, acting as an advocate for the colleague voice., • Cultivating talent and maintaining a flexible succession plan for key roles, ensuring top talent development., • Overseeing HR processes, ensuring all policies and procedures are followed with support from the ER team., • Ensuring stores are safe and compliant with all legal requirements, including HMRC standards., • Completing mandatory training on time and ensuring new starters experience a welcoming induction., • Managing staffing profiles effectively, ensuring productivity is maximised while adhering to payroll budgets., • Promoting diversity and prioritising the wellbeing of your teams while keeping them updated on business communications. Plan: • Conducting purposeful store visits with a focus on people, planning, and customer satisfaction., • Using data to drive results, setting clear SMART actions and consistently monitoring progress., • Ensuring store activities are completed on time and in line with brand guidelines and supplier requirements., • Maintaining high standards for stock availability, shrink controls, and productivity across all stores., • Coaching teams on key processes and ensuring a consistent customer journey through efficient execution., • Managing the commercial business scorecard, focusing on sales, shrink, payroll, and legal compliance, closing performance gaps across stores., • Ensuring the right colleagues are in the right place at the right time, effectively managing peaks and maintaining budgeted hours., • Proactively managing shrinkage and food waste, particularly in high-risk areas like InMotion and hospitality. Customer: • Ensuring consistently high store standards across all locations by coaching and validating the execution of brilliant behaviours., • Motivating InMotion teams to meet sales targets and drive a performance-driven culture., • Role-modelling exceptional customer service, coaching teams to sell, manage queues, and deliver delightful customer experiences., • Focusing on growing sales by educating teams on key commercial levers like spend per passenger, ATV, and transaction volumes., • Conducting weekly one-on-one meetings to set objectives and measure contribution to sales goals., • Ensuring all colleagues are passionate about customer-first culture and knowledgeable about products to drive add-on sales., • Contributing to strategic projects that influence the UK Travel Business, becoming a recognised expert in your area., • Build and maintain strong relationships with landlords, ensuring any issues are dealt with promptly. How we reward our teams: • Competitive salary, pension scheme, and 33 days holiday (including bank holidays)., • Employee discounts (up to 50%) and deals from retail partners for savings on dining, entertainment, and more., • Employee Assistance Programme to support physical, mental, and financial wellbeing. About WHSmith: With a rich heritage, WHSmith continues to grow, particularly in airports, hospitals, rail stations, and motorway services. Our InMotion brand is leading the way in digital accessories, offering an exceptional customer experience. We have established strong partnerships with brands like M&S and Costa Coffee to broaden our customer offerings across the UK. As we grow, our mission remains simple: to make every journey better. We are proud to be an inclusive employer, where our colleagues are welcome and free to be themselves.

Job Title: Customer Operations Manager Location: Liverpool (Speke) Salary: £41,000 Contract Type: Permanent, full-time. 35 hours per week, Monday to Friday (8:45am – 4:45pm) About FRC Group FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values — Bravery, Creativity, Passion and Professionalism — drive us to tackle social issues head-on, innovate to create sustainable solutions and inspire positive change. Operating for over 35 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community and ensuring everyone has access to the essential items that make a house a home. Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through training, development opportunities and a culture that celebrates achievements and milestones. The Role We’re looking for a Customer Operations Manager to lead and improve the performance of our customer operations function. This role is central to ensuring customer orders are accurate, delivery-ready and effectively managed from order processing through to post-delivery resolution. You’ll lead improvements that reduce failure demand, improve customer experience and deliver measurable operational and financial efficiencies. Reporting to the Senior Operations Manager and leading through the Customer Service Team Leader, you’ll play a key role in driving service quality, operational performance and continuous improvement across customer operations. You’ll also help shape smarter ways of working by identifying opportunities to improve systems, automation and technology, including the use of AI and digital tools. Key Responsibilities Customer Operations & Service Performance • Lead performance across order processing, customer readiness and post-delivery resolution, • Improve service quality and contribute to On Time In Full (OTIF) performance, • Reduce complaints, repeat demand, rework and avoidable operational costs, • Ensure customer orders are accurate, complete and delivery-ready, • Lead structured performance reviews and drive accountability across the function Continuous Improvement & Efficiency • Identify and deliver process improvements that improve efficiency and customer outcomes, • Drive measurable cost reduction and productivity improvements, • Eliminate non-value-added activity and reduce manual workarounds, • Develop and embed standard operating procedures and consistent ways of working, • Track and evidence operational improvements and realised benefits Systems, Technology & Automation • Identify opportunities to improve service delivery through technology, automation and AI, • Work with internal stakeholders and external partners to implement sustainable solutions, • Support the continuous improvement of SAP, workflow tools and customer communication systems, • Improve data quality, process consistency and operational control through system-led solutions Leadership & Culture • Lead and develop the Customer Service Team Leader and wider team capability, • Foster a positive, accountable and customer-focused culture, • Work closely with the People and Culture team to support performance, engagement and development, • Champion both people and customers in decision-making and service delivery About You We’re looking for someone with strong operational leadership experience and a passion for improving customer service and performance. You’ll ideally have: • Proven experience in customer operations, customer service or service-led operational management, • A track record of improving service performance, efficiency and cost, • Experience leading through Team Leaders or supervisors, • Strong process improvement and problem-solving capability, • Experience using ERP systems, operational technologies and digital tools, • Strong data-led decision-making and reporting capability, • Excellent communication and stakeholder management skills You’ll also be: • A positive and supportive leader who drives accountability and performance, • Highly organised and solutions-focused, • Comfortable leading change and embedding new ways of working, • Passionate about continuous improvement and customer outcomes, • Values-driven and aligned to our social mission What You’ll Get • 28 days holiday per year plus bank holidays, • Christmas shutdown, • Up to 10% pension match, • Staff purchase schemes, • Medicash health insurance, • Employee assistance programme, • Travel passes, • Cycle to work scheme, • Birthday celebrations and meals, • Values awards & vouchers, • 3 paid volunteering days per year, • Free parking, • Death in service, • Enhanced maternity and paternity pay, • Free tea, coffee and fruit, • Wonderful Wednesdays – Free toast and team gatherings, • Training and development opportunities, • A great place to work with a positive social impact Why Join Us? This is an exciting opportunity to: • Take ownership of a key operational function within a growing social enterprise, • Drive meaningful improvements in customer service and operational performance, • Lead change, innovation and continuous improvement initiatives, • Work for an organisation with a genuine social purpose, • Help us continue our mission to end furniture poverty Interested? Join FRC Group and be part of a team dedicated to ending furniture poverty while promoting a culture of bravery, creativity, passion and professionalism. Apply now!

Senior Credit Pricing Manager Liverpool £75,000 to £89,000 This is a high impact leadership role for a senior credit pricing professional who wants to shape how pricing is done at scale. You will step into a newly formed commercial analytics function with the remit to modernise credit pricing, influence senior decision making, and build a clear link between customer outcomes, risk and long term profitability. The Company They are a large scale UK consumer business operating at the intersection of digital commerce and regulated financial services. With millions of active customers and a strong focus on flexible payment and credit products, data sits at the heart of how they acquire, retain and support customers. Following recent investment and strong financial performance, they are continuing to invest heavily in analytics, pricing and decision science. The Role You will take ownership of credit pricing strategy across customer acquisition and lifecycle pricing, with responsibility for both commercial performance and fair value outcomes. Key responsibilities include: • Defining and delivering pricing strategies across credit products, balancing growth, risk and customer value, • Owning pricing and fair value governance and representing pricing in senior forums and committees, • Setting and managing valuation frameworks including NPV, IRR and risk adjusted margins, • Using data, forecasting and experimentation to optimise pricing performance, • Translating complex analysis into clear recommendations for senior stakeholders, • Leading and developing a team of analysts and data scientists within a growing commercial analytics function, • Partnering with product, risk, analytics and engineering teams to improve data quality and pricing capability Your Skills and Experience • Strong commercial experience within credit, lending or wider financial services pricing, • Deep understanding of unit economics and lifetime value decision making, • Experience designing and interpreting pricing tests and experimentation such as A B testing, • Ability to build and challenge pricing and cashflow models, even if not hands on day to day, • Confident stakeholder management skills with the ability to influence at senior level, • Proven people leadership experience and a first principles approach to problem solving, • Backgrounds from credit, lending, debt, finance or analytically mature retail environments are all of interest What They Offer • Company bonus scheme, • Private medical, • 30 days holiday plus bank holidays, • Pension scheme

Scheme Manager Person Requirements:. As a Scheme Manager you will be overseeing the day to day management of sheltered accommodation scheme for older people providing first class customer service, tenant support and advice for individuals who may have a r

Who We Are Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$6 billion. Supported by more than 40 manufacturing facilities and more than 40.000 employees around the globe, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Over the last two decades, Sun Pharma has established itself as a leading player in the generics market, and are rapidly ramping up their presence in the specialty branded market with a focus on dermatology, ophthalmology and onco-dermatology. Values At Sun Pharma our core values—Humility, Integrity, Passion, and Innovation—are part of our unique culture, known as Sunology. We are empowering our employees to create their “Own Sunshine”. We believe in being Better Everyday by investing on lifelong learning, Taking Charge by owning our impact, and Thriving Together in a workplace where collaboration is encouraged. We are committed to being an inclusive and equitable employer, valuing diverse perspectives and creating an environment where all individuals feel respected, heard, and inspired to bring their best selves to work. Overall Job Purpose The Medical Manager Ophthalmology (MM) is responsible for leading Medical Affairs activities in the UK for a branded Ophthalmology product in the post‑launch phase. In alignment with the Brand Strategy and medical Plan, the MM works closely with UK Key Opinion Leaders (KOLs) to drive scientific engagement and ensure high‑quality medical support. Key responsibilities include initiating and managing clinical research projects, organizing national advisory boards, and delivering scientific publications, congress posters, and presentations in collaboration with KOLs. As the medical expert for the product, the MM provides medical and scientific education to KOLs and field colleagues through presentations, training, and ongoing scientific support. The MM also develops medical content and provides strategic briefings for KOLs attending congresses. In addition, the MM partners closely with the Marketing Manager, offering medical insights and content to support marketing materials and projects, while ensuring strict adherence to pharmaceutical industry codes and compliance standards. Major tasks & responsibilities (70% field) Strategic plan development in close collaboration with Marketing and Head Medical Affairs Execution of the Medical Affairs launch strategy plan at country level. • Mapping and management of KOLs on the disease, • Develop links with and support national networks in the therapeutic area, • In collaboration with Market Access, ensure product Access and in local guidelines, • Organizing local Advisory Boards (content, objectives, speakers, attendees), • Local publications and congress posters within strategy of the product, • First medical HCP contact at Congresses and symposia,, • Content input, providing medical slide decks, briefing KOLs for congress and symposia presentations, within brand strategy, • Medical information on requests to HCPs and medical Presentations to HCPs within Brand strategy, • Handling Investigator-Initiated trials (IIT): Internal approval and contracting, • Approval of contracts for external (consultancy/speaker) activities with HCPs, • Develop medical training decks and give medical training for commercial colleagues in the field on disease and product, • Medical scientific and strategic input on Marketing projects and materials in collaboration with Marketing Manager, • Ensure all Medical and Marketing projects, materials and presentations are compliant to pharmaceutical codes. Education Qualifications • (Bio) medical (scientific) academic degree, • Training in the code of Pharmaceutical Compliance rules, • Presentation and training skills Work experience • Minimum of five years of Medical Affairs experience in the pharmaceutical industry, • Ophthalmology network and experience, • Strategic and operational experience in launch activities, • Experience in Marketing and or Commercial function in Pharmaceutical Industry Technical skills/job specific competencies • Mandatory - Fluent in English, • Setting up and run Medical projects, • Good developed influential skills use internally and internationally in the medical field, • Outgoing personality, likes to interact with people, being in the field, • Goal oriented and strategic thinking, • Good understanding of pharmaceutical industry codes, • Good collaboration with Marketing and Sales colleagues, • Good sense of the Brand strategy and follow up in all projects, • Good teaching and presentation skills, • Flexibility and patience, • Positive creative mindset to challenges Accountability • Takes responsibility and owns up to all activities and personal actions, • Executes with agility, without compromising on core values, • Follows through and implements agreed decisions within agreed timelines consistently, • Takes responsibility for personal and team actions, and learns from part mistakes, • Clearly defines accountability within the team and drives them to achieve high performance standards Collaboration • Builds strong internal networks and communicates across departments and functions to meet business objectives, • Proactively contributes to the success of other departments and shares credit., • Does not hesitate to seek help, • Focuses on overall business value to Sun over own department/function, • Is culturally sensitive and comfortable working in a global context Customer Centricity • Understands and responds to customer/ stakeholder needs, • Develops positive long-term relationships with customers/ stakeholders, • Displays an entrepreneurial mind-set and identifies opportunities and ways to stay ahead of competition

Brilliant at leading a team? Join the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! A newly created role within our Autocentre business, our Designate centre managers will be a vital support to our management team. As a Designate centre manager, you will be supporting local centres within the area within a reasonable travel time and leading the in centre teams with support, encouragement, and motivation. No two days are the same so you will need to be open to change, adaptable, and ensure that the team are on board and motivated to constantly move forwards with the everchanging environment that adapts to meet our customers’ needs and demands. This experience will set you up to successfully run your own allocated centre when an appropriate vacancy arises. Our customers are at the heart of everything we do, you will be there to support and engage the team to drive a culture that is professional and ensures that the customer’s journey delivers a fantastic customer experience, helping the team to focus on achieving amazing results and building your centres reputation for excellence. We expect nothing but the best to be delivered in terms of service and meeting demand, whilst delivering centres that are not just great for our customers in terms of commercial excellence, but safe and compliant. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £35,000 - £40,000 per annum, • Average uncapped bonus of £11,600 per year (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply. Benefits Include: Structured 12 week induction into our business 5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Fantastic leadership and team management skills within the automotive or similar industry, • Experience delivering high customer satisfaction and displaying effective management., • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training., • Strong financial acumen with experience of managing P&L and optimizing profit, • Experience of meeting compliance standards across Health and Safety, • Experienced with high sales turnover and managing KPI’s, • Excellent communication skills, verbally and written., • IT Proficient, with the willingness to learn in-house systems., • Good time management, • A current valid driving licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

This is an excellent opportunity for a Customer Service / Sales Manager to contribute to the growth and efficiency of a customer service and sales department within the industrial/manufacturing sector.The role is based in Liverpool and involves overseeing sales operations, ensuring seamless customer

With a strong reputation for quality and innovation, they operate within a fast-paced, customer-focused environment supporting continued commercial growth across Europe. A successful Sales Support Manager should have:. Up to 5 years experience in customer service, order management, and commercial su

The Opportunity: Join our MeTS Settlement and Specialist Services Business Unit as a Mainframe Application Support Team Leader, where you'll lead a dynamic team of on-shore and off-shore professionals supporting critical mainframe systems for the UK Rail Industry. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as develop strategic expertise to drive modernisation initiatives for our key railway customers. This role is a remote working role (Mainland UK based) although there is an expectation that the candidate will attend the monthly team collaboration day in Chester and also be available for occasional visits to customer sites or Worldline sites as required. Day-to-Day Responsibilities: • Managing team workload and ensuring that at least 98% of ServiceNOW tickets are handled within SLA requirements., • Report progress and escalate risks and issues to Specialist Services Operational Team manager and customer stakeholders as required., • Develop own application knowledge alongside team leading activities in order to contribute to BAU support tasks and also to support strategic initiatives., • Attend monthly service reviews with customers and represent the team professionally., • Participate in problem management Root Cause Analysis (RCA) investigations and represent changes at Change Approval Board (CAB) meetings as necessary., • Perform on-call support as part of rota once familiar with the applications., • Review test plans and results from team members, ensuring quality delivery., • Prepare estimates and proposals in response to customer enhancement requests., • Provide team members with opportunities to discuss their individual performance and career goals through monthly 1:1s and annual performance reviews, all delivered in a psychologically safe manner., • Provide guidance and mentorship to junior team members on complex technical tasks., • Encourage team to identify improvements to processes and services in order to reduce recurring Incidents, improve customer satisfaction and drive new opportunities., • Ensure that knowledge of applications is being spread across the team in order to minimise the risk of knowledge loss., • Positively lead the team’s participation in wider Specialist Services team initiatives for potential application modernization and replacement projects. Who Are We Looking For: We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. Essential skills and behaviours: • Proven expertise in COBOL (both Batch and CICS) and JCL programming (5 years+)., • Proven experience leading remote teams and managing diverse workforces (2 years+)., • Proven experience of delivering application support to business critical mainframe services in 24*7 SLA-driven environments (5 years+)., • Proven experience of providing on-call support as part of a rota., • Excellent written and verbal communication skills in relation to both team and stakeholder management., • Strong attention to detail., • Previous experience of capturing user requirements and creating specifications, • Ability to handle multiple competing issues and prioritize them appropriately (e.g. prioritising Incidents based on priority level and SLA timelines, project deliveries etc.)., • As we support a number of large and complex systems for the Rail Industry, the candidate will need to be comfortable with quickly learning about new business contexts and be able to articulate their approach to this at interview., • Commitment to continuous learning and professional development for both self and team. Desirable skills and behaviours: • ITIL Foundation certification (Version 3+)., • Previous experience with using ServiceNOW (or equivalent service management tool) and JIRA/Confluence., • Previous experience of Mainframe Transformation or Migration projects would be advantageous., • Knowledge of UK Rail or other Transport sector experience would be advantageous., • Knowledge of some/all of the following Mainframe technologies would be advantageous:, • IBM Assembler., • ADABAS (using COBOL direct calls)., • NATURAL., • IBM MQ interface development.

Operations Compliance Manager Field Based Up to £45,000 + £6,000 car allowance + expenses Are you an experienced high volume QSR Store Manager looking to step into a Head Office role? Keep reading. We are supporting a fast-growing, award winning international QSR brand with 150+ UK sites and 30+ new openings every year is looking for a Compliance Manager to join its Operations Excellence team. This is a field-based role combining compliance auditing, operational coaching, and stakeholder management across the UK franchise network. It’s an ideal opportunity for a seasoned QSR Store Manager ready to step into a head office operations role and gain exposure to multi-site operations in a rapidly expanding brand. The Role You will spend most of your time visiting stores across the UK franchise network, conducting unannounced audits, coaching teams, and working closely with franchise partners to drive brand standards and operational excellence. This is not a pure audit role. While auditing is a key part of the job, the real value lies in coaching teams, influencing franchise partners, and improving operational performance across the network. You will be part of a lean Operations Excellence team with direct exposure to senior leadership. Why Join? • Join a rapidly scaling international QSR brand, • 30+ new restaurants opening every year, • Direct exposure to senior leadership in a lean head office team, • Opportunity to influence brand standards across the UK network, • Clear progression pathway toward Area Manager or senior operations roles, • Daytime hours with occasional weekends Key Responsibilities • Store Auditing: conduct regular and unannounced audits across franchised restaurants to assess brand standards, operational compliance, food safety, and customer experience., • Coaching & Development: coach store managers and teams during visits to improve operational standards, strengthen processes, and drive better performance., • Stakeholder Management: Build strong relationships with franchise partners and Franchise Business Managers to align on expectations and address compliance gaps., • Operational Improvement: Identify recurring operational issues and support improvements to processes, training, and standards across the network. You must have • 5+ years’ experience managing a high volume QSR restaurant, • Experience in a major QSR brand, • Exposure to projects outside day-to-day operations, such as: covering for an Area Manager, supporting new store openings, leading training initiatives or operational improvement projects, participating in brand audits or compliance programs, • Strong coaching and stakeholder management skills, • The ability to influence franchise partners and drive standards Most importantly, you are someone who understands operations deeply and enjoys helping teams improve. Travel & Location This is a field-based role with extensive travel. • Nationwide, • 3 nights away per week on average across the year, not every sigle week., • Driving licence required, • Travel is cover from the moment you leave home If this sounds like you, click apply! Know someone perfect for this role? DM us their details - we have a referral scheme in place.

About the Role: We are seeking a dynamic and technically skilled Technical Solutions Manager to join our team specializing in Battery Energy Storage Systems (BESS). This role is pivotal in designing and delivering tailored technical solutions that meet customer requirements while ensuring compliance with industry standards. In this role, you will work closely with customers, internal teams, and stakeholders to ensure project success from inquiry to implementation. Title: Pre-Sales Technical Solutions Manager - BESS C&I Job Responsibilities: • Analyze customer inquiries and requirements to design technical solutions for energy storage systems, including BESS, PCS, and EMS components., • Evaluate technical feasibility and optimize solutions for efficiency and cost-effectiveness., • Prepare detailed technical documentation, including specifications, schematics, and configurations., • Develop and submit comprehensive bidding documents and proposals that meet regulatory, technical, and customer-specific standards., • Work closely with cross-functional teams, including sales, project management, and R&D, to align solutions with project goals., • Serve as a technical point of contact for customers during the pre-sales, proposal, and implementation phases., • Contribute to the development of new tools and methodologies for solution optimization. What You'll Need: • Bachelor’s degree in Electrical Engineering, Energy Systems, or a related field., • Proficiency in creating technical documentation, schematics, and bidding documents., • Excellent problem-solving skills with a keen attention to detail., • Strong communication skills to convey complex technical concepts to both technical and non-technical stakeholders., • Strong understanding of battery storage systems, power conversion systems, grid integration, and energy management systems is preferred., • Familiarity with system simulation and design tools., • Proficiency in English, both written and spoken, is required to effectively communicate with international teams, customers, and stakeholders.

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep understanding of AWS cloud infrastructure, Infrastructure-as-Code (IaC) tooling such as Terraform, and configuration management using Ansible. The ideal candidate will be a self-starter, passionate about Site Reliability Engineering (SRE) principles, and thrive in collaborative environments. You will play a pivotal role in automating infrastructure, improving reliability and scalability, and ensuring smooth CI/CD pipelines across multiple environments. You'll work closely with software engineering, and security teams to drive platform excellence. Key Responsibilities • Design, build, and manage scalable, secure, and resilient infrastructure on AWS using Terraform (modularized, reusable components)., • Implement configuration management solutions using Ansible, including playbook development, inventory structuring, and role-based automation., • Manage secrets securely using services such as AWS Secrets Manager or HashiCorp Vault., • Implement robust monitoring, alerting, and observability tooling (e.g., CloudWatch, Prometheus, Grafana, Datadog)., • Participate in incident response, root cause analysis, and resilience improvements., • Maintain and evolve CI/CD pipelines using tools such as GitHub Actions, Bitbucket Pipelines, or Jenkins., • Automate deployments for container-based workloads on ECS (Fargate), or Lambda, and manage supporting infrastructure., • Collaborate with development teams to optimize build/deploy cycles and reduce lead time for changes., • Ensure security best practices are embedded into infrastructure provisioning and pipeline execution., • Support compliance and auditing by implementing guardrails and controls as code (e.g., AWS Config, SCPs, IAM policy management)., • Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience • 5+ years in DevOps, SRE, or Cloud Engineering roles., • Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB, S3, Lambda., • Strong proficiency in Terraform (HCL) – including workspaces, modules, and Terraform Cloud or similar., • Ansible experience – developing roles, dynamic inventories, managing remote configurations., • Strong scripting knowledge (Bash, Python, or Go)., • Experience with container orchestration and deployment (Docker, ECS, or Kubernetes)., • Proficient with GitOps or IaC-based workflows., • Familiarity with Google SRE practices, particularly around reliability, observability, and operational excellence., • Understanding of systems reliability metrics and associated tooling Soft Skills & Behaviours • Self-driven with a bias toward action and ownership., • Excellent communicator, able to collaborate across disciplines and levels of technical understanding., • Experience working as part of a cross-functional team., • Comfortable working in agile environments (Scrum/Kanban).

About the role If you want to make a difference working with the largest names in pharmaceuticals and at the frontier of pharmaceutical marketing and educational content generation, read on. Circuit Medical is transforming how pharmaceutical companies generate educational and marketing content. Our leading platform is already being used at numerous leading pharmaceutical companies. We’re looking for leading AI Engineers who can take real-world customer and market requirements and turn them into working, scalable products; fast. You’ll own the full journey from prototype to scalable, production-grade systems. The level of role e.g. Principal, Senior will be dependent on candidate experience. What we need Someone who is equally comfortable whiteboarding an agentic architecture, scaling prototypes, and shipping the code behind it. You live at the intersection of R&D and product delivery, and you’re motivated by building products and features that scale and demonstrate returns, and not just those that demo well. Your job · Translate customer and market requirements into AI-powered product features, swiftly moving from concept to working software · Design and build agentic architectures using LLMs: from single-agent workflows to multi-agent systems · Lead on R&D cycles: research new approaches, prototype rapidly, evaluate rigorously, and ship what works in a rapid timeframe · Build scalable, production-ready systems: not throwaway prototypes · Collaborate across product, engineering, and commercial teams to ensure what you build solves real problems · Ship improvements continuously, driven by data and user feedback You should be · Someone who can demonstrate experience with LLMs, AI agents, and agentic design patterns e.g. tool use, RAG, planning, orchestration · Able to translate requirements into clear technical direction, and then execute on it · Genuinely curious: you read papers, run experiments, and stay close to the frontier · Entrepreneurial: you treat each challenge as an opportunity to shine and are tenacious · Motivated by building unique, scalable products that demonstrate impact in a real-world setting · Resilient and comfortable operating with ambiguity; you don’t wait for perfect specs, but continuously ask questions and offer improvements · Independent and self-driven, and a strong collaborator · Driven by customer feedback and customer centricity · Able to demonstrate at least 5 years’ experience in similar roles Stack · Python, React, data engineering pipelines, implements evals to drive robust product performance understanding, API integrations, CI/CD, AWS cloud infrastructure experience · Bonus: experience deploying models in different languages, working to ISO27001 ISMS standards, experience with biotech/pharma This role isn’t for you if… · You need a fully defined roadmap before you start building · You prefer deep specialisation in one narrow area over breadth and ownership · You’re looking for a slow, predictable environment What we offer · Competitive salary and benefits · Opportunities for professional growth · Flexible work hours and remote work · Collaborative, inclusive work environment · Chance to work on cutting-edge AI technologies with real-world impact Selection process · Screening interview with HR · Introductory interview with hiring manager/technical exercise · Capability interview with CEO/team members About Circuit Medical Circuit Medical is a well-established, research-driven global consultancy and AI solutions provider, that maximises the value of medical affairs for the biopharmaceutical industry, supporting leading companies like AstraZeneca, Roche, and Takeda. We're expanding our digital offerings with products designed to enhance quality, efficiency, and performance for clients that ultimately help them to improve patient care. We thrive on curiosity, innovation, collaboration, and delivering high-quality work. We’re a small, fast-moving team that values curiosity, ownership, and shipping over talking. If you want high autonomy, meaningful problems, and the chance to shape products from the ground up then we’d love to hear how you can add to our welcoming and innovative team. We're an inclusive team that celebrates diverse backgrounds and perspectives, providing equal opportunities regardless of race, colour, religion, age, sex, sexual orientation, gender identity, national origin, or disability.

About the role: A leading engineering contractor client of mine are on the lookout for a Chief Engineer (Substation - HV Plant). This leading Tier One contractor in the T&D space work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks. This is an exciting opportunity for a professional with UK transmission expertise and in-depth knowledge of National Grid and/or SSE technical specifications and procedures. As Chief Engineer, you'll play a key role in: • Providing technical leadership and guidance across the discipline., • Ensuring the quality and standards compliance of all deliverables., • Supporting the growth and competencies of our talented team. Package: • Salary - 80k-90k, • Package - Car or car allowance (£5400); Family private medical insurance; 10% bonus, • Location - Flexible: Various offices (hybrid) or remote considered Selected Key Accountabilities: • Ensure competencies of the technical staff working within the discipline., • Contribute towards the strategic direction for the discipline., • Drive a culture of innovation and value engineering within the discipline. Selected Key Responsibilities: • Support the team in understanding of client requirements, including those not captured in the contract, and the ability to influence contact specifications., • Closely collaborate with other Chief Engineers and Design Delivery Managers and promote collaboration within the discipline between the Designers and Technicians., • Work in close collaboration with the discipline Design Delivery Manager to ensure that the team’s technical competencies and expertise are developed and maintained., • Lead on any technical challenges affecting tender development and live projects and in doing so provide support to the relevant Design Delivery Manager., • Support the Lead Designer during tender development, particularly regarding risks and opportunities., • Support changes in process and technology proposed and undertaken by the Digital and Delivery teams., • Contribute to the development and updating of the design aids and computer programmes and assist in the analysis of new design concepts., • In conjunction with the lead project design engineer(s), help ensure that the discipline’s scope of work for each project is technically compliant with customer requirements, quality standards and safety by design principles., • Proactively support the discipline activities whether they are standalone or part of multidisciplinary Contracts., • Look to implement Engineering Excellence, Safety by Design and sustainability goals in everything we do., • Ensure that Manuals and Technical Procedures provided for compliance with the appropriate Quality and Safety standards are maintained and applied., • Support PDRs for discipline alongside the Design Delivery Manager. Key Skills and Experience: • Degree level education or equivalent with formal training in engineering., • Chartered Engineer (desirable, not essential) with professional body (e.g. ICE, IEEE or IStructE), • Strong, proven post-graduate experience in the engineering and design sector, • Strong, proven experience of the management of design works, • IT Literate (Microsoft Word, Microsoft Excel), • Extensive experience of technical design, • Experience of the power industry (preferred), • Experience working with National Grid / SSE would be a benefit

Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities • Ensure the availability and performance of endpoint management and software deployment platforms., • Manage and maintain services including:, • Patch Management, • OS Provisioning, • Software Distribution, • Endpoint Configuration, • Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls., • Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines., • Support security hardening and compliance activities across front-office platforms and applications., • Assist in improving endpoint delivery strategies including:, • Application deployment, • Antivirus management, • Security patching, • Driver and firmware updates, • Operating system deployment, • Manage documentation relating to systems, processes, and operational procedures., • Own the full lifecycle of patch deployment activities from testing through to production rollout., • Support platform upgrades, migrations, and access control management., • Participate in technical projects involving software deployment to bespoke hardware and devices., • Escalate issues appropriately and contribute to incident resolution., • Support training and knowledge transfer activities following technical changes., • Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential • Degree in Computer Science, Engineering, or equivalent commercial experience., • Strong experience with enterprise patch management and endpoint management tools such as:, • Ivanti Endpoint Manager, • Microsoft SCCM, • ManageEngine, • NinjaOne, • or similar technologies, • Strong PowerShell scripting experience., • Experience deploying and supporting Microsoft operating systems across desktop and server environments., • Experience supporting multi-platform infrastructure environments., • Proven experience managing patch testing and deployment environments., • Strong understanding of Microsoft Windows desktop support., • Experience supporting Linux/Unix desktop environments (e.g. Ubuntu)., • Experience working within ITIL environments including change and release management., • Understanding of quality and service management standards such as ISO 9001 / ISO 20000., • Strong networking fundamentals including TCP/IP., • Experience with Microsoft Active Directory technologies including:, • DNS, • DHCP, • Group Policy, • WSUS, • DFS, • Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable • ITIL certification., • Microsoft certifications., • Experience managing services against strict SLAs., • Experience with virtualisation technologies including:, • VMware, • Hyper-V, • Experience with additional scripting or development languages such as:, • Bash, • Powershell, • VB.NET, • C++, • .NET, • Batch scripting

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Produce service performance reports and lead technical and cloud service reviews with the customer. 📌 What You’ll Be Doing • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Contribute to the design of new Azure managed services offerings and advise customers on adoption opportunities. ✅ About You • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation., • Strong knowledge of compliance standards such as ISO 27001 and ISO 9001. 🌱 Our Commitment to You We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

Job Title:Snowflake/Dataops Data Engineer Technical Lead Department:Delivery Reporting to:Professional Services Manager About the role We are looking for a Client Technical Lead to join our delivery team ensure the technical standards and project approach are implemented in the best possible way. You will be providing daily supervision and mentoring of one or more the technical project team(s). This includes reviewing, maintaining or creating a System Architecture and maintaining close relationships with the Project Manager and Business Development and Account Manager. You will be contributing to Agile User-Story and Task grooming, estimations and sprint planning, technical delivery and retrospective reviews both commonly with and without direct Customer involvement. You will be drawing upon and contributing to Datalytyx General and Technology specific Delivery Guides to ensure that best practices approaches are maintained and common project dangers are avoided. You will be working within the 2-week sprints to get the best work from yourself and the technical team members and be committed to completing shared multi-client sprint deliverables. You will be proactively working to know your client’s business and technical needs and be looking for potential additional scope and opportunities that can become future opportunities to make Datalytyx and our Customers successful in our shared relationship. You spot potential engagement issues or blockers early on in planning and sprint execution and help our Project Manager(s) define mitigation steps to ensure joint delivery success. You’ll pro-actively work to build up knowledge of the business, including how our commercial and production teams work. Of course to get to know your colleagues and customers well, you’ll occasionally travel between our two offices and to customer sites. Who are we looking for We are looking for someone who is keen to join the team and learn about what we do. Someone comfortable working with technical staff and customer staff and be confident gathering and representing technical requirements and our resulting deliverables. You will be someone who thrives on working as part of a team to continuously improve quality, demonstrate an eye for detail and be a completer-finisher. We are looking for someone who the technical team can rely upon, demonstrates a positive can-do attitude. You might be a technical consultant who can grow within the role on simple client projects and learn demonstrate the above attributes on a daily basis. You will have a keen eye for the technology used and shape of a client engagement. You will be able to spot potential “broken windows” early on in client technical engagements. You enjoy making a difference to the products and integrations our customers are using. You will have a solid grounding in Computer Science, either from a formal education background or through experience in your career. You will have experience of Big Data Cloud technology, cloud and project/issue tracking systems (we use Jira). What you’ll be doing • Working with DataOps.live and Snowflake to deliver amazing analytic data solutions, • Work on agile projects, looking to deliver business value fast, • Reviewing, maintaining or creating a System Architecture, • Evangelise and contribute to Snowflake, Dataops, DBT best practice, • Daily supervision and mentoring of one or more the technical project team(s), • Contribute and participate in 4-eyes code promotion reviews of GIT Merge Requests, • Identifying and tracking Tasks to manage and resolve technical debt in the solution, • Maintaining close relationships with the Project Manager and Business Development and Account Manager, • Contributing to Agile User-Story and Task backlog grooming, • Participate and lead Team estimations, • Sprint planning, • Retrospective reviews Working with the Technical Data Engineers Technical Team deliverables and leading by example: • Creating project from templates and implementing 4-layer modern data architecture ELT data solutions, • Deliver CI/CD data pipelines, implementing a layered ELT data architecture, • Ingesting data from external sources such as Relational Databases, files, Kafka and other sources, • Writing data processing routines with languages such as python, • Collaborate with data source Subject Matter Experts (SME) to discover and understand the data, • Model and transform data using SQL and DBT, • Collaborate with colleagues in peer code reviews and pair programming sessions, • Creating example dashboards using visualisation/BI tools to enable customers to enhance and self-serve further visualisations, • Support and enable Data Science team(s), • Review and resolve data pipeline failures and data test failures, • Optimise and improve data pipelines, • Utilise Snowflake best practices and features to optimise credit usage and performance, • Work with Data Consumers to optimise queries and improve consumption of data Technical skills • A background in SQL and principles of data warehousing, • Snowflake design and engineering experience or certification in Snowpro Core, • Experience in data modelling and ELT, • Analytical and Structured approach to work, • A team player able to perform peer code reviews and provide constructive mentoring, • 5 years’ experience within Data & Analytics and DBT, • Desirable, • Experience of ETL design and dev, including Test-Driven development, • Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling), • Experience of programming languages including Object-Oriented language (.Net. Java, C, Python), • GIT experience, • Good knowledge of DevOps / DataOps principles with working knowledge of Docker and Linux, • Hands on experience with DBT, • Expertise in Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, • Expertise in deploying Snowflake features such as data sharing, • Experience with data security and data access controls and design, • Experience with AWS or Azure data storage and management technologies such as S3 and ADLS, • A track record of achievement and recognition within the IT industry as evidenced by significant promotion since leaving University, • A strong academic track record including the achievement of a good honours degree or equivalent, • Certification in Snowpro Advanced Architect or Snowpro Advanced Data Engineer

Why Join Cotecna? Cotecna is a global leader in testing, inspection, and certification, operating in over 100 countries and enabling trade, compliance, and safety across complex international supply chains. The company is known for combining deep technical expertise with innovative digital solutions, helping governments and businesses operate with trust and transparency. Joining Cotecna means becoming part of a mission‑driven organization that values accountability, open communication, and making things happen. You’ll work with diverse teams across the world and play a pivotal role in strengthening the quality foundations that support Cotecna’s growth. About the Role As Head of Quality, reporting to the Chief Compliance Officer, you will lead Cotecna’s global quality strategy, ensuring the organization maintains the management systems, certifications, and accreditations that underpin its credibility and growth. You will drive continuous improvement, strengthen operational excellence, and embed quality culture across all business lines and regions. This is a high‑impact leadership role with global visibility and influence. Key Responsibilities Group Certifications & Accreditations • Lead and manage Cotecna’s ISO 9001 group certification and ISO 17020 group accreditation, including coordination with certification and accreditation bodies., • Ensure successful planning, execution, reporting, and closure of all ISO 17020 internal audits across the network., • Maintain and support additional accreditations such as ISO 17065 and FSC Chain of Custody. Quality Governance & Frameworks • Own and evolve the Cotecna Business Framework, ensuring its principles are understood and applied consistently across the organization., • Oversee the documentation architecture supporting the framework and validate its quality and alignment. Operational Quality Leadership • Provide expert support to Cotecna entities on ISO 9001, ISO 17020, ISO 17025, ISO 17065, and other management systems., • Support business lines in achieving new certifications and accreditations required for strategic growth., • Act as Quality Manager for Geneva HQ, ensuring internal audits, corrective actions, and management reviews are effectively executed. Internal Audit & Technical Governance • Contribute to global internal audit planning and technical governance audits., • Ensure non‑conformities and corrective actions are systematically followed up and closed. Sustainability & Chain of Custody • Oversee development and monitoring of sustainability KPIs related to environmental impact and supplier performance., • Serve as the FSC Management System Manager, responsible for establishing and maintaining the FSC Chain of Custody certification system. What You Bring Qualifications & Experience • University degree or minimum 5 years’ experience in quality management., • IRCA ISO 9001 QMS Lead Auditor certification preferred., • Strong knowledge of ISO 9001, ISO 17020, ISO 17065 (mandatory)., • Experience with ISO 17021, ISO 17025, or FSC Chain of Custody is an advantage., • Background in certification activities (management systems, product certification, etc.) is desirable. Skills & Competencies • Strong analytical mindset with excellent follow‑through., • Ability to work under pressure and adapt to changing priorities., • Excellent communication skills in English; French or Spanish is a plus., • Ability to engage effectively with all organizational levels, from operational teams to the CEO., • Project management capability., • Leadership competencies aligned with Cotecna’s values: Drives Results, Customer Focus, Collaboration, Business Insight, and Situational Adaptability.

Better places, thriving communities. SENIOR COMMISSIONING ENGINEER Rock Power Connections Ltd Homebased/UK At Rock Power Connections, we owe our success to our staff. Within our Technical Operations business we are currently recruiting for a SENIOR Commissioning Engineer. This is your role. What part will you play? • To act as Commissioning Engineer undertaking commissioning activities / duties on a wide range of distribution power system plant, control and protection and other substation equipment to a high level of competence. Responsibilities: Health, Safety, Environmental & Quality: • Attend company authorisation / induction courses as required by Rock Power Connections, • Ensure that personally held test equipment is maintained in good working order and within calibration and to issue for re-calibration within appropriate time scales, • Maintain a safety & zero lost hours culture for all related site activities through good housekeeping, adhering to site safety rules, wearing correct PPE, proactively identifying safety and environmental improvements, offering solutions to issues and corrections to hazards (if appropriate) and applying company specific safety rules. Testing & Commissioning: • Be flexible to travel across the UK when required with fair and reasonable notice, • To attend Commissioning Panel Meetings as required, • To take the role of Lead Commissioning Engineer on designated projects, coordinating and managing commissioning activities, whilst acting as a focal point for the customer, • Completion of Commissioning Inspections, off load commissioning and on load commissioning as identified under the relevant DNO/IDNO Procedures, • To prepare and collate commissioning documentation to be incorporated in to final project folders such as drawing mark-ups and test data / documentation, • To fulfil Commissioning Panel duties within competency e.g., production of commissioning programmes, commissioning method statements, inspection schedules, etc, within specified time scales, • To undertake and complete testing and final commissioning on a wide range of plant and equipment at various voltage levels including fault investigation, diagnostic activities and rectification of faults within competence in accordance with the client's specification and documentation, • To participate, undertake and support FAT's, • To support apprentice commissioning engineers as required and to act as a role Model Staff Development, • To identify and inform Head of Technical Operations when specific product related training is required in order to satisfactorily complete commissioning activities Day-to-Day Control: • Provide technical support and direction, within their competence, to Rock Power Connections Project Team members, including the application of technical standards, • To liaise and work with internal and client Design Engineers to resolve design related queries, • To undertake other activities which the Company may reasonably require to be undertaken on a temporary basis which are within an individual's area of competence, • To report progress and/or problems to the Site Manager or Operations Manager / Engineer responsible for project delivery, • Assist & support the Field team - technical queries, quality plans, project commissioning programs, RAMS & EHS (Environmental Health & Safety) objectives Role Requirements: Working Safely or equivalent i.e. Safety Passport • HNC / Degree in electrical engineering, • DNO Competent Person, • Knowledge of CDM regulations, • Demonstrable extensive experience working as a Commissioning Engineer in Electricity Supply Industry with exposure to LV, MV, HV & voltage schemes, • Demonstrable comprehensive experience of working on a range of protection schemes and protection relays, DC systems, AC systems including primary and secondary injection testing of complex protection schemes., • Demonstrable comprehensive experience of working on various types of power plant and equipment., • Proven fault-finding experience, • Understanding of permit control & Isolations for a variety of clients such as NGED, SSE etc Who are Rock Power Connections? Since our acquisition by the Mitie Group in 2022, we have completed some of our biggest projects to date. These include the installation of EV charging stations at some of the UK's busiest hubs and partnerships with high profile clients such as hi-speed rail network HS2 and Electric Highway Gridserve, whilst continuing to support and grow our long-standing place on the NGED (formerly WPD) framework agreement to deliver new substations, carry out asset replacement and reinforcement works from 11kV through to 132kV We have a lot to celebrate, with full order books, however, as with other successful companies, we face an immediate challenge – the high-quality skills shortage. It's a huge challenge and we're no exception. The green economy in particular offers us massive opportunities, but we are struggling to find the right people. Having the right people and culture has always been key to our success. Rock would not be where it is today without them. If we do say so ourselves, our employee value proposition is fantastic in terms of benefits, packages, learning and development. Our focus continues to be on quality skills and training, and we believe that the Mitie brand combined with our family friendly ethos gives us that competitive edge. Our Commitment to Diversity: Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fuelled by over 130 nationalities. Rock Power Connections celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

Business Development Manager – Industrial Services & Engineering South / South West England (Extensive Travel Required) £5,600 Car Allowance + 20% Annual Bonus + Comprehensive Benefits This role will involve extensive travel to South/ South west of England and proven experience in any - mechanical, electrical, scaffolding, and insulation contracting, as well as projects, maintenance, and turnaround. A leading engineering and maintenance provider is seeking a high impact Business Development Manager to drive growth across the South and South West of England. Operating across sectors such as chemical and petrochemical, nuclear, oil and gas, pharmaceuticals, power and energy, utilities, renewables, and food and beverage, the organisation delivers full lifecycle asset support—from consulting and engineering to operations, maintenance, and decommissioning. With a workforce of over 4,500 employees across multiple UK hubs, the business is known for technical excellence, safety, and the ability to deliver complex, multidiscipline solutions at scale. Role Overview The Business Development Manager will play a pivotal role in expanding industrial services and engineering revenues, focusing on both existing customer development and new market penetration. The position requires extensive travel across the South and South West of England and benefits from experience in mechanical, electrical, scaffolding, insulation, projects, maintenance, or turnaround environments. This individual will identify strategic opportunities, secure new business, nurture long term client relationships, and support the creation of compelling proposals and win themes. They will also maintain accurate CRM data and contribute to the organisation’s commercial success. Key Responsibilities Business Growth — Implements innovative strategies to strengthen competitive advantage and generate new sales within target market sectors. Ensures accurate tracking and reporting through CRM systems. Sales Achievement — Meets and exceeds sales and gross profit targets, supporting regional and sector growth objectives. Industry Networking — Builds strong relationships with key industry stakeholders and partners to unlock new business opportunities. Lead Identification — Monitors market trends, identifies new opportunities, and evaluates potential business partners and emerging markets. Sector Development — Develops mature sectors while nurturing growth in emerging markets through strategic planning and account management. Negotiation & Deal Closure — Leads negotiations with new and prospective partners, ensuring agreements align with operational capabilities and future delivery requirements. Customer Relationship Management — Cultivates longterm relationships with senior stakeholders, ensuring exceptional service and representing client interests internally. Market Intelligence — Provides insights into competitor activity and market conditions to support strategic planning. Sales Culture Development — Promotes a highperformance, customerfocused sales culture across the organisation. Key Account Management — Works closely with operational teams to develop and protect key accounts in line with growth strategy. Experience & Qualifications • Strong background in Oil & Gas, Nuclear, Process, Power, or Pharmaceutical sectors, • Proven track record in Business Development, Sales, and valuebased selling at senior level, • Experience with multidiscipline maintenance, projects, construction, or turnarounds, • Operational experience within relevant sectors (client or supply chain), • Ability to manage competing priorities in a fastpaced environment, • Excellent communication skills, including presentations and written proposals, • Willingness to travel extensively across the South of England (role based from Warrington), • HNC/HND/Degree preferred Benefits Package • £5,600 annual car allowance, • 20% annual bonus, • 25 days holiday + bank holidays, • Private Medical Insurance, • Dental Plan, • 5% employer pension contribution, • Death in Service cover, • Cycle to Work scheme, • Access to benefits portal, • Employee Assistance Programme

SPMT Operator Location: UK Wide Allelys are a heavy lift, transport and installation specialist and our role is to bridge the gap between the country’s green objectives and the critical infrastructure required to meet these targets. It’s more complex than just owning an equipment fleet – our knowledge and expertise directly impact the tangible delivery of a greener future We are looking to recruit an SPMT Operator to operate Self-Propelled Modular Transporters (SPMTs) and supporting equipment on heavy lift, project cargo and installation contracts, moving loads from 50 tonnes up to several thousand tonnes for the UK’s energy, power generation and heavy industry sectors. This role involves working on various projects across UK and Ireland. Duties: • Operating SPMTs and PST/SL modular trailers to load, transport, manoeuvre, and set down abnormal and heavy loads — transformers, generators, turbines, vessels, bridge sections, and similar — to millimetre tolerances on customer sites., • Configuring, coupling, and decoupling SPMT axle lines into the required trailer combinations (single-wide, double-wide, side-by-side, drawbar arrangements) to RAMS (Risk Assessment Method Statements), Safe Systems of Work and Lift Plans as applicable., • Connecting and operating Power Pack Units (PPUs), managing hydraulic suspension, steering modes (conventional, crab, carousel, transverse), and load distribution across axle groups., • Carrying out pre-use, in-service, and post-use inspections of SPMTs, PPUs, ballast tractors, lifting equipment/accessories, and ancillary equipment. Reporting any equipment malfunctions, damage or defects, near-misses, incidents or accidents to the Site Supervisor and/or Project Manager / Operations Manager., • Working to project-specific RAMS, following ground bearing pressure calculations and stability checks., • Working to authorised Management of Change documentation should site conditions require deviations from the agreed plan., • Pre and post inspection of all equipment used on site, recording defects and removing damaged items from service in accordance with regulations and procedures., • Travelling to and working remotely for the duration of projects, including overnight stays, weekends, and night moves to meet project requirement Essential Skills Required: • SPMT experience is essential, • Previous experience in heavy-lift, abnormal load, or project cargo installations., • Sound understanding of load distribution, ground bearing pressure, and the stability principles set out in the ESTA SPMT Best Practice Guide., • High level of attention to detail and ability to work in accordance with instructions as specified in the project RAMS (Risk Assessment Method Statement), • Ability to identify hydraulic, electrical, and structural issues on SPMTs and PPUs., • Resilient and able to work under pressure, often to tight project windows and customer deadlines. Desirable Skills: • CPCS / NPORS / ALLMI tickets relevant to heavy-lift operations., • Slinger/Signaller and Appointed Person qualifications., • LGV Cat C+E licence with STGO experience., • IPAF, PASMA, working at height, and confined space tickets., • Awareness of CDM 2015 duties on site., • Strong communication and collaboration skills, • Proactive approach to problem solving

Regional Operations Manager (HVAC) - Merseyside - £50,000- £60,000 Per Annum • £50,000- £60,000 Per Annum, • Merseyside- Commutable from Prescot, St Helens, Haydock & Burtonwood, • Engineering, HVAC, • Reporting to UK Operations Director, • 25 days holiday plus bank holidays, • Pension, Healthcare, Sick Pay, Eye Care, Life Assurance Company Overview Our client, a UK based provider of engineering and technical services is currently on the look out for a Regional Operations Manager. The organisation operates multiple strategically located sites across the UK and Europe, supporting a range of clients with engineering solutions and equipment services. Regional Operations Manager Role and Responsibilities The Regional Operations Manager will oversee engineering operations across the region, including depot teams, field engineers, and driver installers. Reporting to the UK Operations Director, you will ensure operational efficiency, compliance, and customer satisfaction. Regional Operations ManagerKey responsibilities include: • Field Engineers Management: Coordinate daily deployment for installations, maintenance, and deinstallations; support engineers; monitor Right First Time (RFT) performance; conduct site visits and collaborate on complex projects., • Depot Operators Management: Oversee daily d...

Our client a leading Liverpool based Housing Association and Maintenance company operating throughout Merseyside. The Electrical team is responsible for the provision of safe, compliant, flexible and customer focused electrical related services for the Group, ensuring that the Group's housing, neighbourhoods and communal properties are kept safe and maintained to a high standard Electrical Manager We are seeking a dynamic, forward-thinking Electrical Manager who is a strong team player to join our established and successful electrical team. The primary objective of this role is to build and maintain strong client relationships while ensuring the successful delivery of planned programmes of work. This role involves managing and delivering a range of electrical works across our social housing contracts, including EICRs, upgrades, rewires, and communal electrical improvements. Key Responsibilities Plan, organise, and oversee daily work activities Manage and control all aspects of material stock, including ordering and distribution Review and verify all paperwork, including certificates, time sheets, and invoices Schedule completed works for invoicing in line with contract requirements Liaise with clients regularly and attend client meetings Ensure full compliance with Health & Safety regulations, including: Adherence to risk assessments and method statements Proper use of PPE by all staff and subcontractors Conduct qualit...

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within ...

An interesting and competitive career opportunity with a well-established organization that knows how to foster growth! Seeking for an experienced Freight Branch Manager that has hands -on mentality, proven track record in managing, overseeing operations and personnel. Teaming up with a critical partner of freight, cargo transport and logistics services it is the beginning of an exciting journey. Salary: negotiable, according to experience and qualifications. Summary of responsibilities but not limited to: • Full management of the Liverpool Branch., • Team of 7 to manage and support., • Operational assistance, worldwide LCL & FCL shipments, BB, and other., • Ensure a high standard of service is achieved., • Maintain a standard of prompt and efficient freight movement., • Set budgets with MD to ensure that revenue and profit goals are consistently met., • Develop and improve customer relations and performance., • Gain new business in cooperation with Service ...

Network Manager £40,000 + Benefits Merseyside Are you someone who thrives in a fast-paced, time-critical transport environment where communication, control and operational performance are key? This opportunity would suit either an experienced pallet network professional ready to take ownership of a busy operation, or a strong Supervisor/Coordinator looking to step into a broader management role. This is a site-based position working within a fast-moving logistics environment. Role Profile We're working with a well-established logistics and distribution business looking to strengthen their pallet network operation with the appointment of a Network Manager. This is a hands-on leadership role focused on ensuring the smooth day-to-day coordination of network activity, maintaining service standards and driving operational improvements across the function. You will take responsibility for the overall performance of the pallet network function, by leading a team of 3 transport planners, ensuring deliveries and collections are completed efficiently while maintaining strong communication with drivers, customers and internal teams. Working closely with transport, warehouse and customer service departments, you will ensure all operational activity is monitored closely, issues are resolved within agreed timelines and network performance standards are consistently achieved. Key Resp...

E-Commerce Manager Location: Wirral (hybrid - 3 days office; 2 days from home) Salary: £45,000 starting, scaling to £55,000 based on agreed performance targets reviewed at 12 months Reports To: Founder / Managing Director Employment Type: Full-time; Permanent About Simple Lighting Simple Lighting is a UK-based LED lighting specialist established in 2009, selling 1,000+ products across domestic and commercial categories. We operate on Shopify Plus, alongside sub-brands ExitGuardian (emergency lighting), Lighteez and TitanDrive. Our customer base splits roughly 50/50 between trade (Electricians, contractors) and DIY homeowners, and we hold around 14,000 combined five-star reviews across Google, Trustpilot and Reviews.io. We've just completed a major platform migration from Magento 2 to Shopify Plus, and we're now in the next phase of growth - sharpening paid media, scaling content, optimising conversion, and building out internal tooling. We're a small, capable team that moves quickly and values direct, practical thinking over corporate process. The Role We need an E-Commerce Manager who can take operational ownership of the website and surrounding digital channels, freeing up the Founder to focus on strategy, supplier relationships and product development. This isn't a coordinator role - you'll own trading performance, run the digital marketi...

Network & Planning Manager £ + Benefits Merseyside Are you someone who thrives in a fast-paced, time-critical transport environment where accuracy and control are everything? We're working with a growing logistics operation looking to strengthen their pallet network function with the appointment of a Network & Planning Manager. This is a hands-on role sitting at the centre of outbound operations, ensuring pallets are planned, processed and executed with precision. This opportunity would suit either an experienced pallet network professional ready to take ownership, or a strong Coordinator looking to step up into a more senior position. This is a site-based role Monday-Friday 9am-6pm. Role Profile You will take responsibility for the day-to-day running and improvement of a busy pallet network operation, managing outbound planning, trunking alignment and overall service performance. Working closely with transport, warehouse and customer service teams, you will ensure shipments move efficiently through the network while maintaining high levels of accuracy and compliance. This is a high-volume, time-sensitive environment with c.240 pallets outbound daily plus trunking returns, requiring someone who can bring structure, control and a proactive approach to problem solving. You'll also play a key role in improving visibility, reducing cost leakage and tightening processes across the...

Assistant Manager Premium Restaurant Location: Liverpool Salary: £37,000 package (based on a 43-hour working week) Were working with a well-known, high-quality restaurant brand in Liverpool that has built a strong reputation for delivering exceptional fresh food paired with an outstanding drinks offering. Set in a modern, stylish, and vibrant environment, this is a fantastic opportunity to join a forward-thinking company that truly values its people and promotes from within. About the Company This is a respected and established hospitality group known for its commitment to quality, creativity, and delivering memorable guest experiences. With a proven history of internal progression and development, its an ideal environment for ambitious hospitality professionals looking to grow their careers. The Role As Duty Manager, youll play a key role in the day-to-day running of the restaurant, ensuring smooth service and maintaining the high standards the brand is known for. Key Responsibilities: • Oversee daily operations and lead shifts with confidence, • Deliver exceptional customer service and ensure guest satisfaction, • Support, train, and motivate the front-of-house team, • Maintain high standards across service, cleanliness, and compliance, • Work closely with senior manag...