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Closing date: 08-09-2025 Customer Team Leader Location: 24 Nelson Street, Tayport, DD6 9DR Pay: £13.99 per hour Contract: 22.5 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including, early mornings, afternoons, late evenings, and weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.As a

Our client is currently recruiting an experienced driver supervisor to join their busy operation in Dundee.Working closely with the Manager, you will handle the daily supervision of the drivers and be secondary contact related to incidents or customer service.You will manage the workflow, supervisin

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Customer Experience Manager - Scotland. Now, they need YOU - an experienced Customer Exper. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies.

Choosing the perfect sofa is a big decision and that's why as a Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.

Our client is currently recruiting an experienced driver supervisor to join their busy operation in Dundee.Working closely with the Manager, you will handle the daily supervision of the drivers and be secondary contact related to incidents or customer service.You will manage the workflow, supervisin

Customer Experience Manager - Scotland. Now, they need YOU - an experienced Customer Experience Managerwho can keep their clients over the moon (pun absolutely intended). Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major spac

Join a global technology leader at the forefront of delivering complex, high-performance automation solutions across a wide range of industries. As part of a fast-growing, collaborative team, you’ll tackle big challenges with smart, scalable technologies — and your ideas will be heard, valued and put into action. With offices across the globe, this organisation offers genuine international collaboration, clear career progression and exposure to the latest innovations in automation. If you're ready to accelerate your growth, work alongside exceptional talent and help shape solutions that truly matter, this could be for you. Senior Project Manager Competitive Basic Salary + c10% Bonus + Profit Share Dundee - Relocation Assistance and Sponsorship available. Ref: 24747 The Role: • Lead end-to-end project delivery – from initiation through final acceptance testing, • Act as the primary point of contact for clients, understanding both technical and commercial needs, • Manage budgets, validate financials, and ensure ongoing cost control, • Identify risks early and implement effective mitigation strategies, • Develop and maintain comprehensive project documentation (Budget, Labour Forecasts, Risk Register, Schedules, Change Management, Lessons Learned), • Build and manage detailed project schedules (MS Project for complex projects), with a focus on identifying and maintaining the Critical Path, • Report regularly to senior leadership and clients on progress, risks, and outcomes, • Manage scope changes through formal Change Control processes using internal tools, • Lead project close-out reviews, capturing learnings and driving continuous improvement The Person: • Proven project management experience within a relevant industry (e.g., bespoke capital equipment, industrial automation, engineering systems), • Demonstrated success delivering multiple, complex projects with cross-functional teams, • Solid understanding of capital equipment engineering and/or automation technologies, • Degree-level education or equivalent, with strong project management aptitude, • Practical knowledge of project planning tools and methodologies (e.g., MS Project, Gantt charts, risk assessments), • Strong commercial awareness, including familiarity with contractual and financial project elements, • Sound analytical thinking and creative problem-solving capabilities, • Strong customer service mindset with a talent for relationship-building, • A collaborative spirit with the ability to lead or contribute within a team, • A continuous improvement mindset—open to new ideas and ways of working Located in the Dundee area, relocation assistance can be provided and the role is also open to experienced individuals based in the UK who require sponsorship. For further information call John Anderson on: 01902212000 or 07715639123. Email:

Choosing the perfect sofa is a big decision and that's why as a Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

As a Customer Account Manager, you will handle the entire process of providing loans to our customers. Customer Account Managers – Opportunities That Empower You To Succeed. Are you looking for a fresh start? Do you have experience in financial services and are seeking a new challenge? Evlo is cur

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

The Marketing and Events Manager will lead MSIP’s events and marketing activities, ensuring exceptional customer experiences and strengthening the organisation’s brand and profile. The Marketing and Events Manager will work closely with internal teams and external partners to ensure all events a

Job Description We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hou

Job Description We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hou

Overview: My client is a market leader in their innovative sector of renewable technology The Technical Customer Experience Manager is responsible for ensuring that customers and partners receive an exceptional technical experience throughout the lifecycle of the company’s products, from installa

The remote based Customer Experience Manager - 12 Month FTC will support continued customer growth, they are seeking an individual. Are you looking for a remote Customer Experience Manager - 12 Month FTC job?. If so, I have a remote based Customer Experience Manager - 12 Month FTC job for a leading

Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies.

Partner with product and engineering teams to feed back customer insights and influence the roadmap. Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics.

Main responsibilities: * Oversee customer queries, shipping updates and service feedback handling * Lead operational and continuous improvement performance and initiatives * Working within the team to deliver a seamless customer experience * Create policies, procedures & training materia

Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. As a Customer Success Manager, you will be involved in the following activities:. Hands-on experience as an Account manager/executive

As the CSM, you will be responsible for overseeing the customer service operations, leading a team of customer service representatives, and ensuring that customer interactions are handled with professionalism and efficiency. As the Customer Service Manager, you will have the opportunity to shape our

Oliver Bernard have partnered with a leading EdTech SaaS company who are looking for a Customer Onboarding Manager to help onboard and manage several key accounts across primary and secondary schools. Customer Onboarding Manager requirements:. Stakeholder management and evidence of building customer

Customer Success & Solutions Manager – EMEA. You will manage a number of existing customers, build strong relationships and ensure customers have an exceptional experience. Customer Success Manager (London/UK-Based).

As Customer Success Manager, you’ll be the face of the business for a growing portfolio of UK clients, ensuring exceptional onboarding, strong adoption, and long-term success. You’ll have a unique opportunity to lead client relationships, shape how the customer success function evolves, and dire

Group Customer Onboarding Manager - Fintech. Group Customer Onboarding Manager. Manage and direct the onboarding team to proactively guide customers through the onboarding process, ensuring an exceptional customer experience throughout the cycle.

The Diagnexia Customer Service Manager’s role will be responsible for ensuring a high level of customer satisfaction by providing excellent customer service, building strong relationships with key stakeholders, and continuously improving customer service processes. Monitor customer feedback and de

Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager (London/UK-Based). As a Customer Success Manager, you will be involved in the following activities:.

Sophisticated Customer Handling: Address challenging customer scenarios with confidence and promote internal collaboration. ClickUp is seeking a Senior Customer Success Manager (CSM) to join our dynamic team. Minimum 5 years in a customer-facing role within a SaaS environment, focusing on Customer S

Be prepared to travel across the UK for customer and farmer meetings. Müller UK & Ireland includes Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts, with a network of dairies and depots servicing customers throughout the country. Coordinate supply and demand to meet customer requireme

Are you looking for a rewarding career in the financial services industry? InsuraTec is hiring motivated individuals to join our team as Customer Service Sales Managers. Provide exceptional customer service to build trust and satisfaction.

Join our dynamic team as a Customer Journey Manager (CJM) and play a pivotal role in shaping the future of our customer experiences. Demonstrated ability to identify and improve customer journeys, promote positive customer outcomes, and design colleague journeys that address customer dropouts. Your

Evolve the relationships between Account Handler, Sales Managers and the Customer Account advisors to deliver customer service excellence. As the Assistant Manager – Sales Customer Services you will be a contributor to the root cause analysis function that drives continuous improvement within the

What makes a great customer & trading manager:. Customer and Trading Manager - Convenience. Working closely with a small team of managers to make sure the store runs like clockwork every day.

We’re looking for a detail-oriented and process-driven Enterprise Customer Success Manager who will be responsible for ensuring our customers thrive with Overjet’s software platform. Conduct frequent reviews (in-person and via phone) with accounts and team to determine customer satisfaction and

Monitor customer analytics and KPIs to reinforce the value of the customer solution and identify areas to improve customer experience and optimize the solution. As a Customer Success Manager, you are a critical part of our customers’ adoption and ongoing satisfaction of Sophos’ products. Own the

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

On the assigned account the Customer Program Manager reports functionally into a Customer Program Director or Client Executive. The Customer Program Manager will be assigned to one or more accounts, according to their size and complexity, the customer's expectations, their personal interests, and th

The Customer Journey Manager (CJM) plays a crucial role in product development, assisting the Product Owner and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions. Customer Journey Manager, Embedded

Use your communication skills to rebuild relations with customers while focusing on problem solving, negotiation, deescalating and resolving customer issues. Sales acumen, curiosity, and experience identifying and resolving customer issues. Aptitude for building relationships and problem solving, un

Customer Advocacy: Represent the voice of the customer internally — capturing feedback, influencing roadmap, and aligning our platform with customer goals. Account Manager (Customer Facing). Job Title: Customer Account Manager (Strategic Accounts).

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

Your focus as Client Liaison Manager. Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. We are looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

TalentCo are partnering with a mission-led, seed-stage startup to hire their first dedicated Customer Success Manager. Be the first hire in Customer Success, building the function from the ground up and shaping best practices as they scale. Collaborate closely with Sales, Product, and Leadership to