Trabajos customer manager en HerefordCrear alertas

CRM & Contracts Manager \n Location: Hereford, HR4 7PU Salary: Competitive, DOE + Excellent Benefits! Contract & Hours: Full Time, Permanent Benefits: 25 days holiday (pro rata), Profit Share, Training Budget for All, Summer & Christmas events + more. \n Drive Growth Through CRM, Data & Customer Relationships \n Oakwrights is at the forefront of bespoke oak framing, delivering stunning one-of-a-kind homes for cl... \n \n \n \n \n ZIPC1_UKTJ

Location: Hereford \n Salary: £32,500 + OTE \n We are looking for an Account Manager to join our team in Hereford, you will be acting as the first point of contact for your customers, building strong business relationships and managing customer satisfaction. \n Responsibilities: \n\n • Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (Ne...\n\n \n \n ZIPC1_UKTJ

\n \n \n Summary\n \n \n £38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | Full & Part Time Opportunities | 10% in-store discount | Pension scheme \n Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. \n Just like you. \n As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. \n In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. \n We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. \n \n \n \n \n What you'll do\n \n \n \n • Set a spectacular example for the Store Team and your customers\n, • Independently manage the store in the absence of the Store Manager\n, • Motivate and support your team, learning from our Company Values\n, • Diligently check and work deliveries, managing the till area and monitoring KPIs\n, • Be a friendly face for every customer, offering excellent service and helping with all customer queries\n, • Competently comply with Health and Safety laws, standards and guidelines\n \n \n \n \n \n What you'll need\n \n \n \n, • Experience leading and developing a team in a challenging, fast-paced environment\n, • Excellent communication skills to help your colleagues and customers in a friendly and open way\n, • A knack for time management, delegation and problem-solving\n, • The confidence to support your team through every shift\n, • A pride in providing unmatched customer service for everyone who shops with us\n, • The ability to monitor, manage and improve KPIs\n \n \n \n \n \n What you'll receive\n \n \n \n, • 30-35 days holiday (pro rata)\n, • 10% in-store discount\n, • Pension scheme\n, • Ongoing training \n, • Enhanced family leave\n, • Plus, more of the perks you deserve\n \n Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. \n We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. \n If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. \n Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. \n \n \n

A Global Packaging Manufacturer is currently recruiting for a Technical Manager / Quality, Compliance & Systems Manager to lead and direct the technical team and systems for two sites. This role will require a home base in South Wales / Bristol / Herefordshire / Worcestershire area. 3-4 days per week on sites initially for 6months then approx 2 days per week on site. This is an exciting opportunity to implement the Technical, Quality, Compliance into two sites, creating process and consistence to deliver sustainable and profitable growth. This role will ideally require experience in packaging manufacturing / food packaging manufacturing. Technical Manager / Compliance & Systems Manager • Led and develop the Technical team for both sites, • Lead, manage and maintain BRC, ISO9001, ISO 14001, BS8555 accreditations and audits, • Partner with Sales, Manufacturing, Customers, and Material Sourcing to drive innovation and cost reduction, • Lead technical investigations, • Generate and communicate regular technical activity reports, summarizing project status, trial outcomes, and recommendations for process optimization or product improvement., • Maintain ongoing technical engagement with customers to support co-development projects, trials, and performance validation, enhancing customer satisfaction, sales growth, and long-term partnerships. You will be a Technical Manager / Quality Compliance & Systems Manager, ideally degree qualified. You will ideally have worked in flexible packaging manufacturing, This role will require a solid working knowledge of development processes and related manufacturing and experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook. #J-18808-Ljbffr

You may not have heard of us, but there’s a good chance you’ve enjoyed our products. Avara Foods is one of the UK’s leading food businesses, supplying chicken and turkey to the country’s major supermarkets and well-known restaurants. You may not have heard of us, but there’s a good chance you’ve enjoyed our products. Avara Foods is one of the UK’s leading food businesses, supplying chicken and turkey to the country’s major supermarkets and well-known restaurants. We own and manage our entire supply chain — from farms to factory and all the way to the customer door — creating career opportunities across a wide range of functions. With major processing sites across England and Wales, our advanced Hereford facility is one of the most significant and technologically advanced food manufacturing sites in the UK. Processing up to 2 million birds per week and employing over 1,500 talented people, the Hereford site continues to invest heavily in automation and innovation to maintain our reputation as a trusted leader in fresh food manufacturing. Due to ongoing investment and growth at our Hereford site, we’re looking for an experienced and driven Lead Reliability to join our Engineering Team. This is a key leadership role, responsible for driving reliability, asset performance, and long-term engineering excellence across the site. You’ll lead a small team of Reliability Engineers and work closely with the Engineering Reliability manager and the maintenance operations team, to deliver strategic reliability improvements and optimise asset lifecycle management. This role combines technical depth with leadership influence, ideal for someone ready to take the next step in their reliability or maintenance career. As a Reliability Engineer you will be working Monday to Friday 08:00-16.30 (flexibility required to support 24/7 operations) As the Lead Reliability Engineer, you will be accountable for developing, implementing, and sustaining the site’s reliability strategy to improve overall equipment effectiveness (OEE), reduce downtime, and enhance asset care. You’ll ensure that maintenance and reliability practices are aligned with site priorities and engineering KPIs, supporting operational excellence through data-driven decisions and proactive engineering leadership. • Lead and manage the Reliability Team, ensuring effective delivery of asset performance, maintenance planning, and reliability projects., • Act as lead for reliability and asset care, championing continuous improvement across site., • Develop and sustain proactive maintenance strategies, including predictive and condition-based maintenance, to improve equipment availability and reduce unplanned downtime., • Analyse performance and downtime data to identify and eliminate root causes of equipment failure., • Collaborate with the wider Engineer Team to coordinate planned maintenance, improvement activities, and engineering support during production., • Support the Engineering Reliability Manager in the development and execution of the site’s maintenance and reliability roadmap., • Maintain the office, reliability- and outside areas to high standard, ensuring regular checks are conducted and satisfactory feedback is received from GMP/WPW audits., • Lead cross-functional reliability reviews, ensuring effective communication between Engineering, Operations, Planning, and technical teams., • Manage contractor and OEM support, ensuring all work complies with site safety, technical, and legislative standards., • Ensure all rectification actions identified on service reports are followed up and completed in a timely manner., • Identify the training needs of the team in order to coach, train and develop the team to provide the opportunities to develop to their potential., • Oversee asset care documentation, including PM reviews, calibration schedules, and PUWER assessments., • Lead or support capital and improvement projects, ensuring reliability principles are built into design and implementation., • HND or above in Engineering (Mechanical, Electrical, or related discipline), • Proven experience in reliability, maintenance, or engineering leadership in an FMCG or manufacturing environment, • Strong understanding of maintenance systems (CMMS), asset management, and performance metrics (OEE, MTBF, MTTR), • Demonstrable leadership, coaching, and influencing skills, • Excellent analytical, problem-solving, and communication abilities, • Ability to manage multiple priorities and work effectively across teams, • Experience leading engineering teams or projects in a large-scale manufacturing site, • Reliability tools knowledge (RCM, FMEA, TPM), • NEBOSH or IOSH qualification, • CAD experience and contractor management exposure As a Lead Reliability Engineer, you’ll enjoy a secure, supportive, and progressive working environment where your contribution and achievements are recognised and rewarded. • 6% Pension, • 31 Days Holiday, • Life Assurance, • Private Medical Health Cover, • Subsidised Canteen, • Free Staff Parking, • Wellbeing and lifestyle benefits, including discounts with major retailers and access to health resources We are committed to being an equal opportunities employer. #J-18808-Ljbffr

Due to the nature of the work undertaken, the successful candidate must be eligible to obtain UK Security Clearance (SC) and be willing to undergo the necessary security vetting process. Please refer to our security clearance guide. About Us At Steatite, we design, manufacture, and supply advanced technology solutions — from industrial embedded computing and custom lithium battery packs to secure communications, antennas, and imaging systems. Our innovations operate in some of the world’s most demanding environments. From the ocean floor to the edge of space, Steatite technology ensures critical systems perform reliably, consistently, and safely — 24/7. Whether enabling scientific discovery in extreme conditions, transmitting high-bandwidth data across challenging terrain, processing vast volumes of traffic data, or supporting secure transactions on the move, our solutions are built to perform when it matters most. From day one, you will be part of an organisation that prioritises your safety and wellbeing, values your contribution, and is committed to making your career both rewarding and impactful. Shape the Future of Engineering at Steatite Antennas. Lead exceptional engineering talent. Drive technical excellence. Shape the future of advanced engineering solutions. At Steatite Antennas, we are entering an exciting phase of development, building on our established expertise in high-performance RF antennas to deliver increasingly sophisticated, integrated engineering solutions for demanding defence, civil and test applications. As part of Solid State Group, we combine specialist RF and mechanical engineering expertise with in-house manufacturing and testing capabilities, delivering innovative solutions for land, naval and airborne environments. We are now creating a pivotal new position within our senior leadership team: Head of Engineering. This is an exceptional opportunity for an accomplished engineering leader to take ownership of our engineering function, develop talented technical specialists and shape the processes, capabilities and culture that will support our future growth. Reporting directly to the General Manager and joining the Business Unit Senior Leadership Team, you will have genuine influence over engineering strategy, investment priorities, operational performance and the development of our people. We are looking for an accomplished engineering leader who combines strong technical credibility with the vision, experience and leadership capability to inspire talented engineering teams, drive technical excellence and shape the future of our engineering function. This is a full-time, predominantly site-based position at our Leominster facility, providing the opportunity to work closely with our engineering teams and wider business functions, with UK and international travel as required. The Opportunity You will lead a multidisciplinary engineering function spanning RF, mechanical engineering, test and verification, working closely with our Chief RF Engineer, Chief Mechanical Engineer and Test, Measurement and Verification Lead. Your focus will be on creating an environment where engineering excellence translates into consistent, high quality delivery, ensuring our teams have the leadership, resources and processes needed to succeed. You will strengthen engineering capability, champion effective ways of working and ensure that complex customer programmes are supported by clear priorities, robust technical governance and strong cross-functional collaboration. Equally importantly, you will help shape our journey from delivering individual antenna products towards increasingly integrated subsystems and systems, ensuring our engineering capabilities continue to evolve alongside customer requirements and business ambitions. What You Will Be Responsible For Leading & developing exceptional engineering teams • Provide strategic and operational leadership across RF, mechanical engineering, test and verification., • Coach, mentor and develop senior engineering leaders, building capability, accountability and succession across the function., • Create a collaborative, high-performing engineering environment where technical expertise is valued and individuals are empowered to deliver., • Strengthen engineering workforce planning, professional development and the recruitment and retention of critical technical capability. Driving engineering performance & delivery • Oversee multiple complex engineering programmes, ensuring effective management of resources, technical risks, quality, cost and delivery commitments., • Establish clear engineering priorities, capacity plans and performance measures aligned with business and customer objectives., • Work closely with Project Management and other business functions to resolve challenges, manage competing priorities and improve delivery predictability., • Provide decisive leadership and direction when programmes face technical or operational challenges. Strengthening engineering excellence & governance • Develop and embed effective engineering processes covering requirements management, design reviews, verification, validation, configuration control and technical assurance., • Ensure engineering solutions are robust, manufacturable, testable and suitable for demanding customer environments., • Champion engineering quality, continuous improvement and effective collaboration between Engineering, Operations, Quality, Supply Chain and Product teams., • Support compliance with established quality standards and the continued development of engineering assurance practices. Shaping future engineering capability • Support the development of integrated systems engineering capability, building on our established RF and mechanical expertise., • Influence engineering strategy, investment priorities, technical capability and long-term resource planning., • Contribute to product development, innovation and the evolution of engineering tools, systems and processes., • Represent engineering at senior leadership level and in selected customer, supplier and partner discussions, ensuring technical considerations are reflected in commercial and strategic decisions. What We Are Looking For We are seeking an experienced and credible engineering leader who combines technical expertise with outstanding people leadership, commercial awareness and the ability to deliver results in complex, demanding environments. You will be someone who thrives on developing others, establishing clarity and creating the conditions for engineering teams to perform at their best. Essential Experience & Capabilities • Significant senior engineering management experience, including responsibility for multidisciplinary engineering teams and the development of senior or principal engineers., • A proven track record of leading complex engineering projects or programmes, balancing demanding customer requirements, technical challenges and commercial priorities., • Experience developing engineering leaders, strengthening team capability and improving organisational performance., • Strong understanding of engineering governance, design assurance, requirements management, configuration control, risk management and change control., • Experience across the engineering lifecycle, from initial requirements and concept development through design, verification, qualification, production transfer and lifecycle support., • Experience working within a design-to-manufacture environment, collaborating effectively with Manufacturing, Quality, Projects and Supply Chain functions., • The ability to make sound decisions under pressure, manage competing priorities and balance technical integrity with commercial and delivery commitments., • Excellent communication and stakeholder management skills, with the confidence to engage with experienced specialists, senior leaders and customers., • An engineering or closely related physical science degree, or equivalent relevant professional experience., • A commitment to continued professional development. Experience that would be particularly valuable • Engineering leadership within defence, aerospace, avionics, high-reliability electronics, radar, communications, sensors or similarly demanding technology sectors., • Knowledge of RF, microwave, antenna, mechanical, electromechanical or integrated systems engineering., • Experience in low-volume, high-complexity or engineered-to-order manufacturing environments., • Experience developing systems engineering capabilities or transitioning from component-based products towards integrated solutions., • Familiarity with ISO 9001, AS9100 or comparable quality and engineering assurance standards., • Chartered Engineer status or equivalent professional recognition., • Experience working with international defence customers or complex technical supply chains., • Familiarity with engineering lifecycle systems, project planning tools and Microsoft-based business systems. While experience within RF and antenna technologies would be advantageous, we also welcome accomplished engineering leaders from defence, aerospace, advanced electronics and other complex, high-reliability engineering environments. This is more than an opportunity to manage an established engineering function. It is a chance to shape how engineering operates, develop future leaders and build the capabilities that will support our long-term success. You will have the opportunity to: Make a genuine impact: Take ownership of a newly created senior leadership position with the authority to influence engineering priorities, performance and future direction. Lead outstanding technical talent: Work with experienced RF and mechanical engineers developing specialist technologies for demanding real-world applications. Shape our future: Play an important role in strengthening engineering capability and supporting our development towards increasingly integrated systems solutions. Influence at the highest level: Work directly with the General Manager and contribute to strategic decisions, investment priorities and business development. See the results of your leadership:Help create lasting improvements in engineering delivery, technical capability, customer confidence and the development of our people. Benefits For You • EV Salary Sacrifice Scheme, • 26 Days Annual Leave Plus Bank Holidays + More For Length of Service, • Pensions Plan, • Company Sick Pay Scheme, • Life Assurance Scheme, • Profit Share Scheme, • All Employee Share Plan We are an equal opportunity employer fostering an inclusive recruitment experience for all candidates. #J-18808-Ljbffr

Site Manager - Planned Retrofit Works £55k + package Hereford based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Hereford and Ledbury areas. Work scopes include solar PV, air source heat pumps and window & door replacements. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now! TPBN1_UKTJ

Franklin Hodge Industries Limited, based in Hereford, seeks an experienced Contracts Manager to lead the Contracts Team through end-to-end contract delivery from order to completion. The role emphasizes strong leadership, commercial acumen and customer relationship management within a specialist engineering environment. The successful candidate will oversee contract planning, performance, and compliance, ensuring projects finish safely, on time and within budgets, while driving continuous #J-18808-Ljbffr

DOSH is an ambitious consumer fintech and e-money proposition helping people manage their money through simple, accessible financial services. We're entering an exciting growth phase and are looking for a Product Manager who wants to do more than manage a roadmap. We're looking for someone who wants to help build a fintech business. As Product Manager, you'll own the product vision, strategy and roadmap for DOSH, working closely with colleagues across IT, Operations, Compliance, Financial Crime, Marketing and Customer Support. You'll combine customer insight, commercial thinking and data-driven decision making to shape what we build, where we invest and how we grow. This is a rare opportunity to make a genuine impact within a growing fintech where you'll have real ownership and influence. Please note that this primarily an office-based role worked from both our Hereford and Cheltenham Offices. • Own the DOSH product roadmap and direction., • Solve real customer problems and create valuable experiences., • Identify growth opportunities through insight, data and experimentation., • Lead products and features from concept to launch., • Work across technology, operations, compliance and marketing to deliver results., • Help shape the future of a growing fintech business. You’ll have product management experience within fintech, banking, payments or financial services and a track record of delivering customer-facing digital products. We're looking for someone who is commercially minded, customer-focused and comfortable balancing strategic thinking with hands‑on delivery. You'll enjoy solving problems, challenging assumptions and turning ideas into action. Most importantly, you'll be someone who takes ownership, moves with pace and focuses on outcomes rather than activity. • Product management experience within fintech, banking, payments or financial services., • Experience delivering B2C digital products., • Experience launching products or features from concept to market., • Strong commercial awareness and customer focus., • Experience using data and insight to drive decisions., • Strong stakeholder management and communication skills., • Experience working within a regulated environment., • E-money, prepaid card or banking product experience., • Fintech start-up or scale-up experience., • Mobile app product ownership., • Knowledge of FCA regulation and Consumer Duty., • Experience driving customer growth, engagement or retention., • Commercially minded with strong product instincts, • Customer-focused and naturally curious, • Able to balance long-term thinking with practical delivery, • Comfortable moving between strategy and detail, • Hands‑on and willing to get stuck in, • Data‑informed and outcome focused, • Confident influencing and challenging constructively, • Motivated by building products that create real value You’ll join at a pivotal stage of our journey where your ideas, decisions and leadership will genuinely shape our future. The roadmap isn’t fixed. The future isn’t predetermined. If you’re excited by the challenge of building, growing and scaling a fintech proposition, we’d love to hear from you. • Subsidised café and restaurant – Enjoy great food and quality coffee at discounted prices in our staff‑only café and restaurant., • Staff gym – Free access to our on‑site gym, so you can fit in a workout without the commute., • The Sidings – Our on‑site farm shop and café, open to the public, offering fresh local produce and a relaxed space to unwind. These amenities mean you can enjoy a healthy lunch, fit in exercise before or after work, and take quality breaks without needing to travel. We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check. #J-18808-Ljbffr

Franklin Hodge Industries Limited are leaders in the design, manufacture and installation of grain silos, cooling towers and liquid storage systems for the storage of fire sprinkler, high-quality industrial process and drinking (potable) water. From our office in Hereford and manufacturing facility in Birmingham, we supply our products across all industries, locally, nationally and globally. We are looking for an experienced and motivated Contracts Manager to join our Operations team, leading and overseeing the Contracts Team to ensure the successful planning, coordination and delivery of contracts from receipt of order through to completion. This is an excellent opportunity for someone with strong leadership, contract management and commercial experience who is looking to take on a key role within a specialist engineering environment, driving team performance, maintaining customer relationships and ensuring projects are delivered safely, efficiently, on time and within budget. We are looking for an experienced and proactive Contracts Manager to lead and oversee the Contracts Team, ensuring the successful planning, coordination and delivery of contracts from receipt of order through to completion. The successful candidate will be responsible for managing team performance, overseeing contract delivery, maintaining strong customer relationships and ensuring projects are completed safely, efficiently, on time and within agreed budgets. This role requires strong leadership, commercial awareness and organisational skills, alongside a commitment to quality, customer satisfaction and continuous improvement. • Lead, manage and develop the Contracts Team, allocating work, setting priorities and ensuring clear accountability for delivery, • Oversee the portfolio of contracts from order handover through to completion, ensuring appropriate planning, governance and control, • Set team objectives, monitor workload and performance, provide regular feedback and support training, development and succession planning, • Review contract scope, commercial terms, risks and delivery requirements, escalating significant issues and agreeing recovery actions where required, • Ensure contract-specific risk assessments, method statements and other site documentation are completed, suitable and compliant before work starts, • Maintain oversight of programmes, resources and milestones to ensure agreed completion dates, quality standards and customer requirements are achieved, • Monitor contract costs, forecasts, variations and margins, taking timely action to protect profitability and ensure accurate financial reporting, • Provide guidance and approval for supplier and subcontractor selection, quotation evaluation, negotiation, procurement and performance management, • Coordinate with customers, consultants, suppliers, subcontractors and internal departments, including Sales, Drawing Office, Purchasing, Production and Site Operations, • Chair or support contract review meetings and ensure decisions, ??? changes and risks are clearly documented and followed through, • Ensure site visits, surveys, inspections and reports are completed to the required standard, and that direct and subcontract labour is effectively planned, • Resolve escalated customer, contractual, warranty and post-contract issues, protecting the company's commercial position and customer relationships, • Drive consistent processes, management information and continuous improvement across the Contracts Team, • Proven experience in contract management, project management or a similar operational leadership role., • Strong leadership and people management skills, with the ability to motivate, develop and support a team., • Excellent organisational and planning skills, with the ability to manage multiple contracts and competing priorities., • Strong commercial and financial awareness, including experience managing budgets, costs and profit margins., • Excellent communication, negotiation and relationship-building skills., • A proactive and solutions-focused approach, with strong decision-making and problem-solving abilities., • The ability to identify and manage risks, resolve challenges and maintain performance under pressure., • Strong attention to detail and a commitment to delivering high standards of quality and customer satisfaction., • Confidence working collaboratively with customers, suppliers, subcontractors and internal teams., • A commitment to health and safety, compliance and continuous improvement., • Competence in using relevant IT systems for planning, reporting and contract management. #J-18808-Ljbffr

Job Description CRM & Contracts Manager \ N Location: Hereford, HR4 7PU Salary: Competitive, DOE + Excellent Benefits! Contract & Hours: Full Time, Permanent Benefits: 25 days holiday (pro rata), Profit Share, Training Budget for All, Summer & Christmas events + more. \ N Drive Growth Through CRM, Data & Customer Relationships \ N Oakwrights is at the forefront of bespoke oak framing, delivering stunning one-of-a-kind homes for cl... \ N \n \ N \n \n ZIPC1_UKTJ

MandM Direct Limited seeks a Customer Lifecycle Manager to own automated journeys across web, app, and direct communications.You will drive lifecycle strategy, partner with the engagement team and lead a technical transition in-house, while mentoring the CX & Communications team.The role is hybrid (

Customer Lifecycle Manager Hereford, England, United Kingdom Type: Permanent, Full time Working Pattern: Hybrid (3 days a week onsite) As MandM continues to evolve our digital customer experience, we are introducing an exciting, brand-new role with the freedom to make it entirely your own. We are looking for a Customer Lifecycle Manager to lead our automated customer journeys across digital storefronts and direct communications. If you are passionate about CRM automation, driving change, and turning insight into growth, this is an opportunity to make a significant impact. MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Customer Life Cycle Manager to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you! • Competitive Salary: Your talent deserves recognition, • Giving Back: 2 days paid volunteering to support a cause you care about, • Career Growth: Opportunity to grow, • Staff Discounts: Stay stylish with our exclusive discounts., • Company Pension: Secure your financial future., • Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week, • Birthday Delight: Take your special day off to celebrate YOU, • Free Parking, • Health & Wellbeing programme; we’ll look after you As the Customer Lifecycle Manager (CLM) reporting into the Senior Content and Communications Manager, you are the operational lead and technical champion for MandM’s automated customer journeys across both digital storefronts (Web and App) and direct communications (Email and Push). You will lead the execution of triggered campaigns and oversee the technical transition of capabilities from our external agency partner into an empowered internal team. • Partner closely with the Customer Engagement team to turn journey blueprints into automated campaigns across web, app, email, and push., • Design, test, and refine end-to-end lifecycle journeys—including onboarding, activation, retention, habit creation, and win-back—to maximize Customer Lifetime Value (CLTV)., • Ensure seamless continuity between onsite personalisation (tailored banners, dynamic messaging, pop-ups) and offsite automated messaging., • Act as the internal technical lead and platform expert for Bloomreach across all automated lifecycle channels., • Build Next Best Action capabilities using dynamic segmentation, purchase history, and behavioural triggers, including abandoned cart and browse campaigns., • Lead the technical transition of platform capabilities, scenarios, and templates from our external agency partner into an in‑house function., • Establish and drive a structured A/B test‑and‑learn framework across message copy, send timing, channel selection, and dynamic content., • Own lifecycle performance reporting, translating data into actionable insights focused on repeat purchase frequency, retention, and CLTV., • Provide direct line management, day‑to‑day coaching, and career development for the Senior CX & Communications Executive, upskilling the wider team along the way., • Proven experience in lifecycle marketing, CRM, or marketing automation within e‑commerce or digital retail., • Strong hands‑on technical expertise with enterprise campaign automation platforms (specifically Bloomreach, or equivalent such as Braze or Salesforce Marketing Cloud)., • Extensive experience designing automated journeys and triggered flows (e.g., abandoned basket/cart communications)., • Line management experience with a strong commitment to coaching, upskilling, and developing internal teams., • Strong analytical skills with the ability to interpret lifecycle metrics, conduct A/B testing, and demonstrate a clear impact on Customer Lifetime Value (CLTV)., • High attention to detail, strong organisational skills, and a practical approach to campaign execution and QA., • Real ownership & impact: Take the reins on our lifecycle campaigns with the autonomy to refine existing processes, test new ideas, and elevate how we connect with our customers., • Meaningful Mentorship: Coaching is a major part of this role; you will have a real opportunity to upskill your direct report and empower the wider team. At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do. • Integrity, • Teamwork, • Accountability, • Entrepreneurial approach #J-18808-Ljbffr

Life in this role As part of our, Chilled & Fresh division, we have an exciting opportunity to join the team as a Transport Shift Manager Shifts: 3 on 3 off nights Key Duties Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within agreed service levels Ensure that all available fleet is on the road and declared to enable the Planning Team to plan the resource Motivate and develop the team through engagement, training and personal development plans Ensure all staff are fully trained and have the correct equipment Ensure that the Transport team comply with all relevant statutes and regulations Communicate with 3rd Party hauliers in regard to control of all reported defects on drop trailers left for pre loading Ensure annual MOTs and service intervals on all fleet equipment are carried out on time Monitor, Audit and Control suppliers Supports communication throughout department including team briefings and publication of KPIs Support implementation of service improvements in conjunction with customers and other areas of the business Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement Ensure a secure and safe environment for staff, both in your department and across the wider business Be responsible for the maintenance and fuel aspect of Transport Budget, to include various KPI's and costs Support the company in regard to reducing its carbon footprint, for example reducing road miles Job requirements What you'll need ... Good commercial knowledge of transport operations including experience of operating in a closed book, shared user environment Previous supervisory experience within a FMCG environment Planning and organising skills with a high level of numeracy Excellent negotiating skills with the ability to influence and steer Leadership and motivational qualities and proven experience of building a team An effective communicator at all levels, good verbal and written skills Genuine team player, a firm and confident manager who is skilled at setting clear objectives and motivating their team Highly tolerant of change – able to work within an evolving organisation Commercially focused, consumer orientated and customer service driven Problem solving in a pressurised environment National and International CPC qualification – desirable TPBN1_UKTJ

Store Manager | Hereford | Outdoor Retail | £30,000 + Bonus. Are you an experienced Store Manager or Retail Manager looking for your next challenge? Do you have a passion for retail, customer service, and leading high-performing teams? xohmjla. We're recruiting for a Store Manager opportunity with

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Market-leading package designed to attract and retain exceptional talent.Remote/Field-Based (North West Region).GEM Partnership is delighted to partner exclusively with

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The role requires a minimum of 5 years of customer-oriented experience, particularly in technology, and offers a dynamic hybrid work environment with opportuniti

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models infor

Identify customer learning priorities and lead the development of Voice of Customer and customer insight initiatives to strengthen business understanding and customer focus. The Customer Insights Manager is responsible for developing a deep understanding of customer needs, behaviours, decision-makin

Senior Customer Success Manager (12 month ftc). This is a senior, hands-on Customer Success Manager role. Senior Customer Success Manager – B2B FinOps Platform.

The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships. Customer Success Manager Europe – UVeye.

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Develop scalable playbooks for adoption, renewals, and growth — grounded in real customer exper

This is a delivery focused role with the opportunity to shape the full customer journey and build on our reputation for excellent claims service across a multi channel environment. You’ll also lead and develop a team of three technical specialists, setting clear expectations and creating a strong

The Marketplace Customer Account Manager manages and grows the net revenue from Avalara customers through up-sell, cross-sell, and add-on opportunities. Provide forecasts to direct manager and track customer and partner interactions, using Salesforce. Partner with the our teams including: engineerin

Fitch Solutions is currently seeking a Customer Success Manager to join our London office. Driving volume whilst providing excellent customer experience. Ability to navigate complex customer and stakeholder environments.

A fast-growing fintech startup in London is seeking a Customer Success Manager with 5+ years in customer success or account management. Benefits include a high-performance culture and the opportunity to take ownership of the customer success function. The role focuses on building strong relationship

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

A fast-growing B2B financial operations platform in London is seeking a Senior Customer Success Manager to lead customer engagement and build a high-performing team. The ideal candidate has 5+ years in Customer Success or Account Management in a SaaS or fintech environment, excellent communication s

Palo Alto Networks is seeking a Manager, Technical Customer Support, Focused Services. You will lead a technical support team to identify and resolve complex issues within client networks, driving strong customer outcomes and trusted partnerships.

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

As the Manager, Technical Customer Support, Focused Services, you will lead, empower, and build trust within a technical support team of Designated Support Engineers to identify and resolve complex issues in our established clients’ networks. It’s not about making a sale; it’s about providing

Mapping organisational challenges, training and development needs and co‑developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. A proven track record of supporting solution launches and engaging with

The Customer Delivery Manager (CDM) is a direct client contact position responsible for leading delivery of all high value and in-scope contracted services across all involved service delivery towers ensuring that performance goals and cost commitments are met, determining and monitoring initiatives

Ensure Enterprise customers understand their customer data and drive actionable insights. Enterprise Customer Success within B2B SaaS. Customer Service, Consulting, and Analyst.

I'm working with an established UK technology business to recruit a Customer Operations Manager to lead its customer-facing service team. You might currently be managing a technical service helpdesk, field-service coordination team, customer operations function or a complex contact centre. Experienc

The Colleague in role will lead and effectively deliver the ONE client Customer Account Management operations for client’s UK Customer Master Data team and support the broader GSC team with focus on Customer Service. Develop and implement Customer Master Data strategies and processes for all UK Cu

The Regional Customer Demand Marketing Manager is responsible for driving commercial growth across the existing customer base within a defined region: Americas, APAC, China, Europe or MEA. Opportunities will be identified through whitespace analysis, customer segmentation, product adoption, account

Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. As an Enterprise Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. Mo

You’ll own and manage the end-to-end customer communication landscape for flight-only customers, ensuring all messaging across booking, pre-travel, disruption, inflight and post-travel phases aligns with customer experience and commercial objectives. You have extensive experience in customer commu

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

DiSRUPT Recruitment & Search | B Corp is a growth start‑up insurtech scaling rapidly and is sourcing an experienced Customer Service / Customer Experience Manager to join this dynamic team. You will build a team over time but will need to be a hands-on “doer” to start with and then will use ma

Bottomline Technologies seeks a Customer Success Manager for Rest of World Banking to optimise the customer experience, drive engagement, and protect revenue across the assigned portfolio. You will act as a strategic advisor, collaborating with Sales, Support and Product, monitoring health metrics,

Job Description: At Gregory Distribution, we are seeking an experienced Customer Service Manager to lead the delivery of exceptional customer service and support business growth. Customer Service Manager Location: Bristol About Us: At Gregory Distribution Ltd, we are committed to delivering excellen

IFS is seeking a Senior Customer Success Manager for Europe West. The role supports customers across the region from the United Kingdom or Benelux, with hybrid working options and a focus on adoption, value realization and long-term relationships.

Experienced Customer Service Manager needed to lead a team in the social housing sector, focusing on onboarding, complaints, compliance, and reporting.