Customer manager jobs in ScunthorpeCrear alertas

The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office – Hybrid £54,000 – £58,000 DOE + Bonus Full-Time | Monday – Friday | Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything

Business Development Associate (Career Pathway Role) Location: Scunthorpe, with travel to customers. (Hybrid after successful completion of probationary period). Reports to: Commercial Manager Working arrangements: Full time / 35 hours pw role. Company Overview The HBP Group is the number one choice for many businesses across the UK looking for reliable, award winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency. We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall. The Role This role marks the start of a structured career pathway, designed to develop you into a confident and commercially capable Business Development professional, one who plays a direct role in delivering an effortless, reassuring, and insight led customer experience. In these early stages (first 12 months), your focus will be on building and nurturing relationships with existing customers, ensuring every interaction feels smooth, supportive, and easy for the client. You will learn how to simplify complexity, communicate clearly, and guide customers confidently through decisions… all key principles of the effortless experience. During this initial stage, you will: • Build strategic relationships grounded in trust and simplicity., • Deliver insight led conversations that help customers avoid friction and make informed choices., • Identify solutions that are operationally and financially viable., • Ensure proposals and communications are clear, concise, and customer friendly., • Support and deliver customer renewals in a way that feels straightforward and transparent., • Apply Challenger techniques to create value while maintaining an easy, constructive customer journey. As you progress, your role broadens into full Business Development responsibilities, where you will continue to champion our vision of changing the relationship our customers have with technology by making every experience intuitive, seamless, and frustration free. What We’re Looking for in the Successful Candidate We are seeking someone who is curious, commercially aware, and passionate about technology… especially ERP (Enterprise Resource Planning) solutions, such as Microsoft Dynamics or Sage Intacct, and how these systems help organisations streamline processes, improve efficiency, and operate more effectively. You may come from a technical background, such as: • IT Manager, • Professional Services Engineer, • Service Desk Analyst, • Systems Administrator, • Technical Support Specialist Or you may come from a finance or accounts background, such as: • Accounts Assistant, • Finance Administrator, • AAT Level 3 (or equivalent experience) Whether your experience is technical or operational, you should be excited about helping customers navigate challenges, simplify their processes, and make confident decisions using modern business solutions like ERP systems. The ideal candidate will: • Have a genuine passion for technology and ERP solutions, • Be comfortable building relationships with stakeholders at all levels., • Bring a confident, proactive approach to customer conversations., • Be an excellent communicator able to explain complex topics clearly and simply., • Love solving problems and reducing friction for others., • Naturally deliver a calm, supportive, and effortless customer experience., • Be organised, motivated, and ready to grow into a senior commercial role as part of our structured career pathway. If you enjoy helping people, thrive on understanding how systems and processes work, and take pride in making complexity feel simple, this is the perfect opportunity to launch your commercial career. Key Responsibilities (First 12 Months) Account Management Cultivate strong, trust-based client relationships that feel supported and effortless. Meet or exceed monthly sales targets while championing a smooth customer experience. Sales Strategy & Insight Delivery Use Challenger insights to guide clients effectively delivering clarity, simplifying decisions, and helping them avoid unnecessary effort. Team Collaboration Work with internal teams to ensure proposals are technically sound, commercially aligned, and easy for customers to understand and progress. CRM Management Maintain accurate CRM records to support transparency and prevent unnecessary customer effort caused by missing or unclear information. Renewal Success Lead renewal discussions for key clients, ensuring the renewal process is simple, predictable, and easy for customers to move through. Service Delivery Manage service escalations with urgency and empathy, ensuring customers feel heard and supported with minimal effort required on their part. Account Ownership Take ownership of Gold Accounts (and others as assigned), ensuring proactive communication and high-quality, frictionless customer experiences. Role Overview (Future Scope… Year 2 and Beyond) As you develop, your scope will expand to include: • Generating new business and converting prospective clients., • Leading high impact commercial engagements., • Positioning our services with clarity and confidence., • Driving long term customer success through effortless CEX., • Representing our values and helping transform how customers experience technology. Salary & Package Salary: £30,000 – £40,000 per annum, depending on experience. Your reward structure grows with your development: • Year 1: Eligibility for our Sales Bonus Scheme, reflecting performance in relationship-building, renewals, and effortless CX delivery., • In addition - Year 2 onwards: Eligibility for our Commission Scheme, recognising your expanded commercial contribution. Why work for us? Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience. We are committed to being a truly great place to work. As an accredited Living Wage Foundation employer, we proudly pay the Real Living Wage and are working towards earning Best Companies 3 Star “World Class employer to work for” accreditation in the future. That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive. That’s why we are looking for people who are passionate, trustworthy, and forward-thinking to join our team. Here are some of the fantastic benefits we offer and our people love: • 36 days of holiday (28 days plus bank holidays), pro-rated for part-time employees., • Option to sell back holiday *, • Salary Sacrifice Pension Scheme and a range of additional salary sacrifice options, including Electric/Hybrid Car, Bike to Work, and Childcare schemes*., • Enhanced family-friendly leave, including Maternity Pay*, Paternity Pay*, and our compassionate “Time to Say Goodbye” bereavement leave”., • Mid Year and Year End Appreciation Parties, themed office days (yes, even Pancake Day!), and fundraising events supporting our chosen charities., • A friendly, inclusive working environment ... we genuinely are a great bunch., • Free lunches and summer BBQs., • Quarterly Rise & Shine breakfast events to bring the team together., • Casual business dress code, with the option to choose from our free workwear wardrobe., • Christmas Thank You Bonus*., • Structured support and guidance from day one, including tailored training plans to help you succeed., • On site parking for convenience. Closing Date: 20th February 2026 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

WHAT IS IN IT FOR YOU? • Permanent role from day one, • Scunthorpe location, • Salary £45K per annum, • Company car/car allowance, • European travel expected twice monthly on average and also occasional worldwide travel, • Days only – flexible start times, • Defined contribution company pension scheme, • 27 personal annual leave days + statutory bank holidays, • Life Assurance, • A comprehensive Company sick pay scheme, • Health Cash Plan via our partnership with Simply health, • Employee Assistance Programme, • Standby and call-out payments, • Family friendly benefits including enhanced maternity, paternity, and adoption leave, • Able to support relocation THE BUSINESS Our client is a leading European steel manufacturer, supplying premium products around the world. They take great pride in their history and heritage. Not many companies can claim to have generations of families dedicating their working lives to one company, one industry. They are a true market leader, global brand and household name. We are seeking to recruit an experienced Technical Account Manager to work within their busy plant setting within Scunthorpe The crux of the role is working to solidify existing and lapsed client relationships. This is an internal sales role aimed at developing accounts, bringing on new requirements and liaising with technical teams to highlight work scope delivery. The organisation takes pride in their strong customer relationships and their commitment to delivering exceptional service and support. As a Technical Account Manager, you will serve as the primary technical liaison for a designated region, providing expert guidance on product performance, technical solutions, and new product development. This position is uniquely positioned at the intersection of multiple functions—working closely with customers, commercial sales teams, mill operations, and the wider technical community including R&D. THE ROLE • Managing technical enquiries related to existing and new products., • Translating customer requirements into actionable insights for internal teams., • Supporting product evolution, addressing complaints, and driving corrective and preventative actions in collaboration with Operations., • Contributing to quality management and continuous improvement initiatives across the team., • You’ll regularly engage with clients, prepare technical documentation, and provide updates on product and process developments., • The role involves both national and international travel, so a full driving license is essential. THE PERSON • Degree (or equivalent experience) in a Science or Materials-related discipline., • Experience in a customer-facing role within a technical or materials environment., • Strong interpersonal skills with the ability to build rapport across all levels., • Analytical mindset with the ability to interpret and present data effectively., • A proactive approach to process improvement and change management., • Must be available for international travel Desirable Skills: • Background in the Wire Rod or Steel industry, particularly in customer-facing roles., • Familiarity with continuous improvement methodologies (e.g., Six Sigma)., • Knowledge of metallurgical testing standards and techniques., • Understanding of IATF 16949 and core tools such as PPAP, APQP, FMEA, and SPC. TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group

A leading retail organization in Scunthorpe is looking for a Team Manager in Fashion, Home & Beauty to inspire teams, drive sales, and deliver outstanding customer service.

Our client is the UK's leading manufacturer and supplier of recyclable packaging products. They are part of a wider group who are a world leader in this field with sites based across Europe. As a business they strive to exceed the customer's expectations when it comes to quality, value and service. An opportunity has arisen to join a successful manufacturing company, based on Flixborough Industrial Estate. We are looking for an experienced Production Manager to join them on their mission of preserving food and the planet by offering good quality. THE BENEFITS: 32 holidays, On site parking, Bright HR exchange perks, Employee assistance program THE ROLE: • Take ownership of the Production Department and all manufacturing operations. - Assess, interrogate and implement production schedule as provided by the Managing Director and Operations Manager. Manage shifts Managers/team to deliver the production plan without compromising safety, quality or efficiency. - Lead Shift managers effectively in line with company vision, policies and procedures. - Ensure the team are complying with all relevant company policies and procedures. - Work closely with supervisors, quality, health and safety, engineering and logistics functions to deliver agreed production goals and targets. - Work with Health & Safety and Training departments to develop, update, implement and maintain Standard Operating Procedures, Safe Working Procedures and best practices for production operations. - Develop an excellent knowledge of the plant and process to help make informed decisions. - Manage departmental issues and queries, escalating to Senior Management as required. - Ensure production lines and processes are functioning efficiently and effectively. - Manage and evaluate resources to maximise productivity and minimise downtime. - Ensure effective and accurate manning to deliver customer requirements within the expected timescales. - Recognising future demands and driving readiness to meet these needs. - Work closely with the purchasing department to ensure materials are available at the point of use. - Drive excellence and continuously strive for improvement. - Complete key people processes such as performance reviews, investigations, disciplinaries and other communications. - Effectively manage the workload of your team. - Collating production data and using as a source of improvement. - Ownership of the sites OEE. - Full ownership of the sites labour variance. Working hours Monday to Friday 9.00am to 5.00pm, however flexibility is required from time to time due to business needs. THE CANDIDATE: - Proven experience in a Production Manager or similar senior manufacturing role. - Strong leadership and people management skills with experience managing and motivating production teams. - Demonstrable ability to plan, schedule and oversee production to meet output, quality and cost targets. - Sound knowledge of manufacturing processes, workflows and continuous improvement methodologies. - Experience working with KPI's, Production Reports and performance metrics. - Ability to manage budgets, control costs and drive efficiency improvements. - Excellent communication and organisational skills with the ability to work cross functionally with engineering, quality and supply chain teams. - Ability to work under pressure and manage multiple priorities in a fast paced environment. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer

GBR Recruitment Ltd are delighted to be working exclusively with a highly progressive MEP / M&E Building Services company who are looking for an experienced Plumbing & Heating Manager to join their growing business in Lincolnshire. Residential & Commercial Heating & Plumbing experience is required, as well as ideally a Gas Safe qualification. This is a key hands-on management role, overseeing day-to-day operations, daily management / leadership of Plumbing & Heating Engineers, ensuring customer work orders are being fulfilled OTIF & to the quality required, maintaining high standards of workmanship & a high end service. Key Responsibilities: • Manage & support a team of plumbing & heating engineers, • Oversee domestic & commercial projects, • Job scheduling, quality control, as well as customer liaison, • Ensure compliance with Gas Safe, plus H&S regulations, • Ordering materials & associated managing costs Applicants Requirements: • Strong background in plumbing & heating, ideally on the tools experience (time served), • Previous management or supervisory experience within plumbing & heating services, • Gas Safe qualification (preferred), • Excellent organisational, planning, scheduling & communication skills, • Full UK driving licence as you will be travelling to customer sites around the county. Employee Benefits: • Competitive salary (depending on experience), • Company vehicle / fuel allowance (twin cab or other), • Bonus & performance scheme, • Uniform & PPE, • Company Phone & PDA, • 28 days holiday per annum, • Stable, long-term role, • Friendly & professional working environment, • 8 hour shifts (generally) Great position, commutable from Lincoln, Boston, Spalding, North Kesteven, South Kesteven, Grantham, Newark, Gainsborough. East Lindsey, West Lindsey, South Holland & North Lincolnshire areas. This role could suit someone working as a HVAC Manager (Heating, Ventilation, and Air Conditioning), Heating Contracts Manager, M&E Building Services Manager, Technical Services Manager, Mechanical Engineering Manager, MEP Engineering Manager, M&E Engineering Manager, Engineering Manager (HVAC & Building Services), Plumbing & Heating Manager, Domestic Heating Manager/Supervisor, Engineering Project Manager, Heating Services Manager, Engineering Supervisor, Heating Supervisor, Gas Installation Manager, Senior Gas Engineering or Senior Heating Engineer or similar

GBR Recruitment Ltd, are proudly working exclusively with a leading UK wide food manufacturing business (low risk ingredients producer) recruiting for an experienced Quality Manager, to lead a large scale Quality team of x10-15 (QA's, QC's etc.) across several UK manufacturing sites (sites in South Yorkshire, Yorkshire & Manchester). Applicants must be prepared to work from the clients main site in North Yorkshire as well as over to the other locations. This is the no.1 Quality role within these area of the business, working closely with the Group Technical Manager, focused on delivering high end Quality processes & working practices, ensuring the business is compliant at all times with BRC, company standards & clients specified standards (control measures & specifications adherence). You will be Quality focused, customer focused & team leadership focused. You will be a passionate foodie, who strives to achieve Quality in every part of the Food Manufacturing process, engaging successfully with the Operational teams. This QM role, requires strong QMS, NCR's, GMP, HACCP, TACCP, VACCP, BRC skills, plus time served in multi-site Food Processing operations (Low risk / Low care). You will be a passionate / engaging mentor, coach & leader of others, driving success. As Quality Manager, you will be responsible for developing, maintaining and continually improving existing quality systems, plus incorporating functions set out in the company policies and procedures, customer requirements and legislation. You will lead the Quality team (20 in the Quality department - multi site) with responsibility for all compliance & quality assurance matters, successfully working with the food manufacturing teams to achieve the highest possible food product quality standards. You will establish and maintain product quality & deliver high end customer satisfaction; collect & verify process documentation including monitoring & reporting areas of non-compliance (NCR’s); assist in documentation & verification of hygiene practices. This role will require you to travel to all UK sites (9 of them) for BRC audits (1 per 12 months, unannounced audits, 1-2-1's & for various other work duties). QM Duties: • Day-to-day management of the quality department, • Internal Auditing lead, carrying out internal audit plans to ensure Quality standards are in place & that all compliance / legislation is adhered to fully, at all times (no excuses / no short falls)., • Work closely with the Technical Manager to ensure technical policies & quality management systems are suitably established, maintained, & most importantly applied across all sites., • Lead technical problem investigation & problem solving., • Drive continuous improvement of HACCP across all departments., • Managing Retailer / Client systems to ensure technical compliance., • Training & developing staff to required levels in hygiene & food safety., • Lead for all customer & 3rd party audits & visits (BRC etc.), • Successfully & accurately maintaining the companies ERP system QM Attributes: • QA management professional with vast food manufacturing experience., • Low care experience required for this role, • Level 3 qualifications in both HACCP & Food Safety, • Extensive knowledge of working to the latest BRC standards, • Key strengths in HACCP, TACCP, GMP & QMS systems., • Experience of leading customer & third-party audits (BRC etc)., • Hugely customer focused, delivering real customer satisfaction., • Strong people management & development skills (leading 10+)., • Strong experience in food ingredients manufacturing / food processing., • Strong using various food industry IT systems, ERP's + Excel & Word., • Must be happy to travel across 4 sites in North & South Yorkshire, plus over to Manchester at times also, as well as occasionally down to the clients HQ in the Midlands. This employer is an "employer of choice", one that is passionate about developing its employees, supporting further education & professional qualifications, plus it offers real career development in terms of climbing the career ladder. For them longevity is key. If you want to work for a highly respected people focused food business, that develops from within, then this is your ideal role, apply today! This role could suit someone living in North Yorkshire, South Yorkshire or North Lincolnshire, areas such as; Sheffield, Rotherham, Gainsborough, Brigg, Scunthorpe, Pontefract, Doncaster, Retford, Barnsley, Bradford, Wakefield, Dewsbury, Castleford, Leeds, Selby, Goole, Hessle or York due to the site locations. Interviews to take place WC: 16th February (2 stage interview process) Apply today

Job Purpose To assist in the warehouse with picking and dispatch of customers' orders. To provide accurate and prompt picking, packing and despatch of goods in line with the orders and paperwork. The job also includes other general duties to maintain the efficient working of the warehouse. Key duties and responsibilities • Receive deliveries of packaging stock, check quantities and store tidily., • To work efficiently as part of the team to achieve targets as outlined by supervisor or manager., • To report any problems or issues immediately to line manager., • Relabel and bar code stock as necessary., • Pick and pack customer orders to achieve agreed turn-round targets and using suitable packaging products., • Dispatch orders with appropriate paperwork. Assist with the loading of lorries., • Keep warehouse and outside forecourts clean and tidy., • To observe and comply with high levels of Health and safety., • To be adaptable and flexible in approach to work. Qualifications and key skills, • Experience of warehouse pick/pack load., • Desirable licence on a counterbalance or Hyster or flexi truck but not essential., • Ability to perform regular repetitive light, medium and heavy lifting., • Attention to detail, • Good standard of numeracy and literacy., • Basic computer skills., • Able to understand and apply Health and Safety Regulations. Working hours Monday to Thursday 8:30am to 5:30pm, Friday 8:30 to 3:30pm Pay rate: £13.40 per hour Benefits • Free on-site parking, • Access to on-site canteen, • Free coffee and tea, • Free cold drinks, • Free food provided on selected occasions, • Temp to perm opportunity after 12 weeks, • Performance bonus available after an additional 3 months following the probation period - up to £350 per month, • Team gatherings and social events, • Friendly and supportive working environment Job Types: Full-time, Temp to Perm If you are interested and meet the above criteria, please send your CV to (url removed) or call the in team on (phone number removed) if you have any queries. Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector

Is it time to start thinking of a change in career and do you have a passion for wanting to work for one of the leading manufacturers in their field? A global leading manufacturing company has a newly created opportunity for a Field Service Engineer to join the team in the Scunthorpe area. The position has been created due to further expansion of the region. The position offers many opportunities for progression once you have joined the business. As one of the largest manufacturers in their field they are highly supportive in career development and offer an exceptional training and development program, where you will be supported in ongoing training. They offer an impressive salary and benefits package with an OTE of £45k to £50k in your first year, a Company van with personal usage allowed, PDA & Mobile Phone, Overtime paid over a standard 40-hour week, Full Door to Door payment, Company Pension Scheme, 25 days holidays + Bank Holidays. All benefits, listed below. Responsibilities of the Field Service Engineer Reporting to the Service Manager you will be in control of the maintenance, service, and repairs of material handling equipment on various customer sites within your postcode area. You will be working with an assortment of equipment including electric trucks. Managing your own work in progress, ensuring all relevant paperwork is completed accurately, attend regular training courses to maintain up-to-date knowledge of equipment, and be an active team player sustaining the company's prestigious reputation. You will be working with everything from small pallet trucks, through to IC trucks, VNA trucks, and automated trucks, you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on forklifts and other material handling equipment at their customer sites. Requirements of the Field Service Engineer NVQ Level 3 qualification is essential - Certificates will be required Will consider experienced FLT Engineer, Vehicle Technician, Master Technician, HGV Technician, Agricultural Engineer, Roadside Recovery, Road Sweepers and much more. Technical experience in Engines, Electrics (Diagnostics) and/or hydraulics. IT Literate and be comfortable with using the latest technology Salary and Benefits for the Field Service Engineer: Opportunities to work either 40-hour or 45-hour weeks with a basic salary banding up to £40k Full Door-to-Door payments for a field-based role. So, you're being paid as soon as you leave the house. This equates to an approx. additional £4k a year OTE £45k to £50k Covering a patch that sits within your postcode area, so you don't have to stay away from home and get back home at a normal time. Overtime paid at time and a half over a standard 40-hour or 45-hour working week. Fully expensed company van from day one of employment. Personal usage allowed 25 days holiday + all bank holidays and additional holidays for length of service Company Pension Scheme, 6% contribution. Discount Team, with access deals to some of the largest brands Employee Incentive Scheme 6-week training program which offers world-class training to enable you in your role Long-term training development plans, some of the best in the industry Opportunity for growth through the technical grading process Opportunity for the right candidates to undertake extended learning (Degree level) They support their engineers with local and national technical support Laptop and phone provided All specialist tooling is provided, and a tool replacement policy is provided by the company (Wear and Tear) Ensuring you are safe and look the part, all PPE supplied, company cleaned specialist work wear TPBN1_UKTJ

Logical Personnel Solutions is recruiting in behalf of a leading Industrial Services company in Scunthorpe. Due to continued growth, they are seeking an experienced, dynamic and strategic-minded Operations Manager to oversee the Industrial Services department in Scunthorpe. The ideal candidate will have a demonstrable track record in operations management within a heavy industrial cleaning environment, with a focus on delivering exceptional service and driving business excellence. Responsibilities: * Oversee day-to-day operations of the Industrial Services department based in Scunthorpe with potential additional requirements at other locations. * Lead multiple small teams deployed across the site each with their own specific skill set and customer demand. This will include scheduling, recruitment and absence management. * Prioritise compliance with health and safety regulations, company, and customer policies to ensure the safety of the team. * Develop and mentor supervisors and operators alike, fostering a culture of accountability and continuous improvement. * Cultivate strong relationships with clients, suppliers, and other stakeholders to enhance customer satisfaction and support business objectives. * Develop and implement strategies to optimise efficiency, reduce costs, and improve service delivery. Requirements: * Proven experience in operations management, specifically within heavy industry and the industrial cleaning services sector. * Strong leadership and communication skills, with the ability to motivate and inspire teams and build relationships with customers alike. * Knowledge of health and safety regulations, best practices and WJA standards. * Good knowledge of industrial vacuum vehicles, recyclers and industrial jetting equipment. * Excellent problem-solving abilities and a proactive approach to resolving issues. This is an excellent opportunity to work for a market leading organisation who operate within a very robust sector. Please contact Marc @ Logical for more info

JOB TITLE- INTERNAL SALES MANAGER Location: Scunthorpe Type: 6 Month contract Annual Salary: £40,000 - £45,000 Job Summary: • We are currently representing a role on behalf of our client based in the North East Lincolnshire region and the position is a six month interim role focused on strengthening and stabilising the internal sales function. The successful candidate will be responsible for leading the internal sales team, providing day‑to‑day coaching, performance management and delivering a structured onboarding process. Main Duties: • Lead and support the Internal Sales team., • Deliver the individual development plans already in place, ensuring consistent progress across the team., • Develop and enhance reporting on key metrics such as sales conversion rates, quotation turnaround times, and related performance data, working closely with the IT team., • Reduce quotation errors by improving accuracy, consistency, and quality of information provided to customers., • Drive continuous improvement across systems and processes, including supporting the implementation of a new ticketing system for all sales enquiries and quote requests., • Improve the overall customer experience through coaching on written and verbal communication, ensuring a professional and customer‑focused approach., • Collaborate closely with the External Sales team to support growth and alignment across the sales function. Person Specification: • Proven experience in an internal sales, inside sales, or sales office leadership role., • Demonstrated success in managing and developing a small team within a fast‑paced commercial environment., • Experience working with quotation tools, CRM systems, and sales reporting platforms., • Background in manufacturing, engineering, or a similar technical B2B environment (desirable)., • Track record of improving sales processes, reducing errors, and enhancing customer experience., • Experience collaborating with external sales teams to support growth and pipeline development

Alexander James Recruiting are currently working with a leading manufacturer of Material Handling equipment looking to on-board a new Field Service Engineer to service their client base across Scunthorpe & the surrounding areas. With a competitive basic salary and a number of other benefits, this is a great opportunity for an experienced engineer looking to get into a new company. Responsibilities Servicing a client base across Scunthorpe and the surrounding area with a focus on servicing forklift trucks Fixing and servicing other related material handling & specialist equipment to include side-loaders and industrial cleaning equipment Ensuring excellent customer service and representing the company in the right way when visiting customer sites Attending the workshop from time to time and occasionally working on call Working closely with the regional service manager and the team leaders to ensure customer satisfaction Requirements The company have a preference for an individual with experience within the Material Handling industry. However this isn’t essential, they would also be interested in speaking with candidates with a background in plant hire, powered access, commercial vehicles or Automotive. Another option the company would consider would be a recently qualified engineer looking to get into something long term and building a career. In terms of location, you will ideally be based in Scunthorpe or the surrounding areas. Benefits Competitive salary (up to £48k depending on experience) Company Van Overtime opportunity paid time and a half over 40/45 hours Paid door to doorThe Company The company are an international manufacturer of forklift trucks, thus operating in the material handling industry. Part of a wider group, they’re also involved in supplying various other types of warehouse equipment and are one the most well-known brands within the material sector, being a true market leader. Having obtained consistent growth for the last 30 years, they’re expecting this to continue and are therefore looking to bring new on new service engineers to increase market share further

About the role: To support the NPD Manager in the management and day to day running of the NPD team and the creation of exciting new products for our customers. Roles and responsibilities: A key support role within our Development Team working across a wide range of customers. Be an ambassador for the gated NPD process and support the NPD team with the administrative aspects of the stage and gate as well as with NPD and feasibility meetings. Support by completing compliance checks and filling out feasibility documents prior to the weekly meeting. This includes generating nutritional's (using nutricalc), claims, customer policy compliance and keeping in line with current legislations, etc. Ensuring the correct documentation is available, correct and collated for customer submissions including submission forms and tasting booklets. Organising and conducting benchmarking to monitor ongoing quality of new and existing products. Supporting the Development team with regular shopping. Conducting product Validation work such as Cooking Validation and Freeze thaw validation. Keep up to date with the latest food trends and new openings so that you can talk passionately about the industry, new products and innovation. Support the process team in the trialling and launching of new products to ensure successful scale up in the factory and grow your operational knowledge. Assist the NPD Manager in driving a food agenda within the business and promoting our food values both internally and externally. Input recipes accurately on to the development system and ensure new raw materials are sourced in a timely manner and in line with customer policies to support the costing process. Assist with factory trials and product sampling Product QAS construction Those wishing to apply must possess the following: Food related degree level qualification. Passion for food is essential. Commercial understanding and ability to develop to a cost. IT skillsExcel, PowerPoint and Word as well as internal systems. Strong interpersonal skills and attention to detail Ability to work as part of a team. Knowledge of nutrition and calculation of nutritional information TPBN1_UKTJ

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Due to continued growth, they are looking to appoint a Customer Account Manager to manage and grow an established portfolio of business customers. Key Responsibilities Manage and develop an existing portfolio of B2B customers Own customer relationships, renewals, and service extensions Identify and

You will be doing the whole lot: Talking orders from the internal system Sowing seeds Pricking out Ensuring your orders are growing beautifly Updating the system Updating the customers Sending photos and images Maintaining warm and friendly customer contact Organising the plant collections

The Customer Service Account Manager located in Great Yarmouth, Norfolk will be responsible for managing key customers, ensuring exceptional service delivery across the order lifecycle. APPLY NOW! For the Customer Service Account Manager job located in Great Yarmouth, Norfolk by sending a cover lett

Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business based in Canary Wharf, London. The successful candidate will play a key role in supporting and growing an established customer base while working closely with tech

Category Manager - Customer Communication. Category Manager, Customer Communication.

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. If turning complex problems into loyal, long-term customers is your thing, this role was built for you.

Senior Customer Development Manager (QSR).

The Customer Solutions Manager is a senior, customer-facing technical leader responsible for overseeing the successful deployment, enablement, and operational support of the clients smart metering platforms, including the Storm cloud-based Head End System (HES), NEOS solutions, associated connectivi

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. This role is ideal for someone who can work independently, exercise sound judgment, and build strong, value-driven customer relation

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Drive rate of sale and brand presence through effective customer support, training and merchandising. Work closely with marketing

We are seeking a Customer Service Manager to lead a team of 10 Customer Service Officers. Key customer account checks to eradicate customer delivery issues. Team Leader or Customer Services Manager experience necessary.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Work closely with marketing and operations to deliver excellent service and exceptional account management/customer service. Build

Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the best outcomes with our solutions. This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Experience using Customer Success platforms like Gainsight or Totango. We strive to cultivate an inclusive environment of understanding to have a greater impact on our business and our customers. Act as the voice of the customer to our product team, highlighting needs for European-specific features

As the Customer Operations Manager, you will own the full customer journey from enquiry to outcome. After three years of profitable growth, we’re scaling up — and we’re looking for a Customer Operations Manager who’s ready to take ownership, drive excellence, and help shape the future of our

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care provider in a newly created regional role with real influence over occupancy

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

Salary: 25-27k Exp depending + Excellent BenefitsRole OverviewA fast-growing e-commerce retailer based in York is seeking a confident and proactive German-speaking Customer Account Manager to join its in-office customer operations t. Customer Account Manager - German Speaking (E-commerce)Location: Y

Position Title: Category Manager, Customer CommunicationPosition Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer CommunicationAbout McCain.

Customer Account ManagerLocation: Stratford-upon-Avon (hybrid working available after training) Salary: £26,000 per annum Hours: 37. Monday to Friday (between 8:00am-5:00pm)We are currently working with a client in Stratford-upon-Avon who are looking to recruit a Customer Account Manager to join th

We are Places for People Group, we're a social enterprise that believes it's people that make a community.That's why we build homes and deliver services for everyone in the community to thrive.At Places Leisure we are changing lives by creating active places and healthy people for communities to thr

As a Customer Account Manager, youll have access to:Competitive commission - up to £6k OTECareer progression within a multi layered sales structureRide to work schemeBrand discounts through Certas group schemeBuy and sell ho. We currently have a vacancy for a Customer Account Manager to join our fr

This is an excellent opportunity for a driven Customer Account Manager to join a well established business in the Northallerton area. As an Account Manager, you will be responsible for managing the companys existing accounts and will act as the main point of contact for valued and established client

Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe.In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the t

More about your role As our Customer Service Manager,you'lllead the delivery of afirst-classaftercare service for our newhomes'customers, ensuring every interaction reflects our People Promises. You'llmotivate and develop ahigh performingCustomer Service team, creating a culture where quality, profe

Position Title:Senior Customer Development Manager (QSR)Position Type: Regular - Full-Time Requisition ID: 39240 Senior Customer Manager.

Job description:Manager of Customer Operations Large Developers, SLPs & NAVsHello! Thanks for stopping by. Let us tell you about some of the key aspects of the Manager of Customer Operations role.

Position Title: Senior Customer Development Manager (QSR) Position Type: Regular - Full-Time Requisition ID: 39240 Senior Customer Manager. Be Customer Obsessed Youll lead with curiosity, energy, and a deep commitment to delivering what customers truly need. Youll be empowered to: • Hit and exceed

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Grays, Essex office, on a Full Time and Permanent basis working 37. As a Customer Account Manager, you'll have access to:.

Are you an experienced Customer Service Team Leader looking to lead an experienced team of dedicated Customer Service Ad. CUSTOMER SERVICE TEAM LEADER (office and telephone based)Location : BourneSalary :Up to £38kHours :This role is a 35-hou

Customer Relationship Manager - Care Home Hours:40 hours per week Salary: £40000 per year plus uncapped commission Location: Rayleigh, Essex, SS6 9XH Are you a target-driven sales professional with a passion for high-end service? Join a prestigious, industry-leading care home team to drive occupanc

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n