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  • Kitchen Porter
    Kitchen Porter
    hace 21 horas
    £13 por hora
    Jornada completa
    Liverpool

    The Ivy Collection: The Ivy is established as an iconic destination for fine dining and impeccable service, The Ivy represents elegance, sophistication, and culinary excellence. With a rich history spanning decades, our commitment to exceeding guest expectations remains unwavering. Job Description: We are currently seeking a reliable and hardworking individual to join our kitchen team as a Kitchen Porter. The Kitchen Porter will play a crucial role in maintaining cleanliness and organisation in the kitchen, assisting with basic food preparation tasks, and supporting the overall efficiency of kitchen operations. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract. Responsibilities: • Ensure cleanliness and sanitation of kitchen equipment, utensils, and work areas., • Wash dishes, pots, pans, and other kitchenware., • Assist in receiving deliveries and storing supplies in designated areas., • Empty rubbish bins and dispose of waste in designated waste areas., • Support kitchen staff by performing basic food preparation tasks, such as peeling vegetables or portioning ingredients., • Ensure chemicals and cleaning equipment are continuously stocked, i.e. blue roll & sanitizer. Requirements: • No previous experience is required, although experience in a kitchen environment is preferred., • Ability to work efficiently in a fast-paced environment., • Ability to lift and carry heavy objects and stand for extended periods., • Good level of Health & Safety knowledge., • Good communication and teamwork skills. Join our kitchen team and play a vital role as Kitchen Porter! The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 5 días
    Jornada parcial
    Birkenhead

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Front Office Assistant Nights
    Front Office Assistant Nights
    hace 5 días
    Jornada completa
    Liverpool

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the practical aspects of overnight guest service in an organised, structured and professional way. As a key point of contact throughout the night, you will create a calm, welcoming and reassuring environment for our guests. You will manage late arrivals and early departures, respond to guest enquiries and concerns, and ensure the property remains safe, secure and well-presented while most guests are asleep. Night shifts require confidence, sound judgement and the ability to work independently. Alongside delivering genuine, memorable hospitality, you will complete night audit and reconciliation procedures, monitor the property, respond appropriately to incidents and emergencies, and prepare the operation for the following day. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Overnight Reception & Guest Experience • Welcome guests with warmth, authenticity and a personalised approach, including late arrivals and early departures. • Complete check-in and check-out efficiently using the hotel’s property management system (PMS). • Manage overnight reservations, room allocations, guest requests, telephone calls and enquiries. • Provide local knowledge and practical assistance, including transport and onward-travel information. • Handle billing, payments, deposits and other reception procedures accurately and securely. • Resolve guest concerns promptly and professionally, escalating serious or unresolved matters in line with procedure. • Maintain a visible and approachable presence in reception and other guest areas throughout the night. • Manage quiet-hours concerns sensitively and take appropriate action to protect the comfort of all guests. Night Audit & Financial Controls • Complete the night audit accurately and within the required timeframe. • Reconcile payments, postings, cash, card transactions and relevant reports, investigating and reporting discrepancies. • Ensure all charges, adjustments and allowances are supported, recorded and authorised in line with procedure. • Prepare and distribute required overnight and daily reports, protecting guest and business information at all times. • Maintain secure control of cash, keys, access cards and other property assets. Safety, Security & Emergency Response • Monitor the property, entrances, public areas and security systems, completing scheduled patrols and checks where required. • Control access to the building and challenge or report suspicious activity appropriately. • Respond calmly and promptly to fire alarms, medical situations, disturbances, evacuations and other incidents in line with training and property procedures. • Contact emergency services, security support, the manager on duty or senior leadership when required, and maintain clear incident records. • Follow lone-working, safeguarding, key-control, data-protection and health and safety procedures. • Identify and report maintenance, safety or security concerns, taking immediate action where necessary to reduce risk. Food & Beverage Service and Morning Readiness (where applicable) • Provide overnight drinks, snacks or light food in line with the property’s service offer and licensing requirements. • Follow food safety, allergen, hygiene and responsible-service procedures at all times. • Maintain cleanliness, presentation and replenishment of reception, lobby and relevant food and beverage areas. • Support early breakfast preparation, coffee service, grab & go or other opening tasks where required. • Complete agreed set-up tasks so the property is ready for the morning team and arriving guests. General Operations & Team Support: • Work flexibly across operational areas depending on guest and business needs. • Complete routine overnight tasks, checks and cleaning duties to the required standard. • Record all incidents, guest feedback, outstanding actions and operational issues clearly. • Provide a thorough handover to the incoming team, highlighting anything requiring follow-up. • Maintain a positive, supportive and inclusive team environment. • Follow all hotel policies, procedures and brand standards, and complete required training. Other • While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: • Previous hotel reception or guest service experience. • Experience working night shifts or completing night audit procedures is desirable. • Experience using PMS and payment systems. • Experience in food and beverage service is desirable where relevant to the property Skills: • Passion for hospitality and delivering memorable guest experiences. • Calm, confident and reassuring manner, particularly when working independently or responding to incidents. • Strong communication skills and confidence in guest interaction. • Good numerical accuracy, attention to detail and ability to follow financial controls. • Ability to prioritise, multi-task and make sound decisions under pressure. • Reliable, adaptable and comfortable working overnight hours. • Willingness to learn across multiple operational area

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  • Grounds Maintenance Operative
    Grounds Maintenance Operative
    hace 17 días
    £13–£13.3 por hora
    Jornada completa
    Birkenhead

    Job Description: Grounds Maintenance & Cleaning Operative - Temporary 3 months contract with the potential to become permanent. FM Works Ltd is seeking a versatile and detail-oriented Operative to join our dynamic team. This hands-on role involves a variety of tasks, including driving a company van, cleaning commercial and vacant properties, managing waste removal, window cleaning, and general gardening duties. A proactive attitude, adaptability, and a strong work ethic are essential, as the role may evolve to include additional responsibilities as needed. Key Responsibilities include: Driving • Transport cleaning and gardening equipment, materials, and waste using a company van., • Load and secure equipment safely for transport., • Maintain cleanliness and conduct regular checks on the company vehicle., • Comply with all traffic and safety regulations. Gardening Duties • Mow lawns, trim hedges, maintain pathways, patios, and car parks., • Weed, clear overgrowth, and perform garden renovation tasks such as turfing. Commercial Area Cleaning • Perform scheduled cleaning of commercial spaces to maintain high hygiene standards., • Ensure communal areas are clean, tidy, and welcoming. Void Property Cleans • Conduct deep cleans of vacant properties following tenancy ends., • Clean floors, walls, fixtures, and appliances thoroughly. Waste Removal • Remove leftover items from properties and transport to appropriate waste facilities., • Manage waste responsibly with environmentally friendly practices. Window Cleaning • Clean windows using a water-fed pole system. Customer Service • Communicate courteously and professionally with clients., • Ensure a positive customer experience and uphold company standards. General Support & Flexibility • Perform other related tasks as required to support team operations. Person Specification Driving • Full UK driving licence (held for at least 2 years) with a clean driving record. Experience • Previous experience in cleaning, gardening, or maintenance preferred, but full training will be provided. Physical Fitness • Comfortable with manual labour and physically demanding tasks. Teamwork • Cooperative, dependable, and communicates well within a team. DBS Check This role is subject to a DBS check. Benefits: • Company pension Work Location: In person

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