Leasing Manager
hace 1 día
Liverpool
About LIVINGWAY At LIVINGWAY, we don’t just let apartments we create lifestyle led communities. Our developments are built around wellness, design, and hospitality, attracting residents who want more than just a place to live. ROCO in Liverpool is a standout example premium apartment, rooftop hot tubs, gym, cinema, workspace, and a community of like minded professionals. We are growing fast and looking for commercially driven individuals who want to be part of building something different. This role includes rotational Saturday working with the rest of the onsite team (one in 3) when you work on a Saturday your days off will be Sunday and Monday. The Role This is not your typical leasing role. As an On-Site Leasing Manager, you are the commercial engine of the building. You are responsible for driving occupancy, maximising rental income, and owning the full leasing journey from enquiry through to move in and renewal. You will operate with high autonomy, including running the site independently when required and will be expected to think and act like a business owner for your asset. If you are someone who thrives on targets, understands how to close, and wants to take real ownership this role is for you. What You’ll Be Responsible For Driving Occupancy & Revenue • Owning occupancy levels and leasing performance across the building, • Converting enquiries into lets through high-impact, consultative viewings, • Reducing void periods and maintaining strong leasing momentum, • Monitoring and improving conversion rates, response times, and pipeline performance Pricing, ERVs & Market Positioning • Setting and reviewing ERVs (Estimated Rental Values), • Carrying out regular rental analysis against local competitors, • Supporting pricing strategy, incentives, and yield optimisation, • Identifying opportunities to push rents and enhance asset performance Managing the Leasing Pipeline • Managing all enquiries from portals, website, and direct channels, • Ensuring fast response times and consistent follow-up, • Progressing applications through to move-in efficiently, • Maintaining accurate CRM and pipeline visibility at all times Tenancy Expiry & Void Management • Tracking tenancy expiry dates and lease events, • Managing Notice to Vacate (NTVs) proactively, • Driving early renewal conversations to retain residents, • Forward planning to minimise downtime between tenancies Running the Site (When Required) • Taking full ownership of leasing operations when working solo, • Managing enquiries, viewings, admin, and resident interactions independently, • Ensuring no drop in service or performance standards Rent-Ready Standards • Ensuring all apartments are fully rent-ready and presented to a high standard, • Coordinating with maintenance and cleaning teams for fast turnarounds, • Minimising delays that impact leasing or move-ins Resident Experience • Acting as the face of Livingway, • Delivering a seamless journey from first enquiry to move-in and beyond, • Supporting retention through strong relationships and service Reporting & Performance • Producing weekly leasing and occupancy reports, • Tracking KPIs including:, • Occupancy, • Enquiries and lead sources, • Conversion rates, • Void periods and upcoming risk, • Providing clear insights and recommendations to improve performance What We’re Looking For • Proven experience in residential leasing, BTR, PBSA, hospitality or estate agency, • Strong track record in sales and hitting targets, • Commercial mindset with the ability to understand pricing and drive revenue, • Confident running operations independently when required, • Highly organised with strong attention to detail, • Professional, personable, and confident with customers, • Comfortable working in a fast-paced, target-driven environment The Type of Person Who Will Succeed • You take ownership you don’t wait to be told, • You’re commercially sharp and always thinking about performance, • You know how to build rapport and close deals, • You’re proactive, resilient, and solutions-focused, • You care about presentation, standards, and experience, • You want to be part of building something bigger than just a job Why Join LIVINGWAY • Be part of a growing, ambitious BTR operator, • Work in a high quality, design led building, • Opportunity to take real ownership of performance, • Career progression as the business scales, • Be part of a wellness-focused, community driven brand, • Uniform provided, • Company wellness days, • Birthday off (post probation), • Holiday increased to 32 days (after a year’s service service), • Option of private healthcare (post probation)