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  • Residential Support Worker
    Residential Support Worker
    hace 1 día
    Jornada completa
    Liverpool

    We are seeking a compassionate and dedicated Support Worker to join our team. The ideal candidate will play a vital role in providing assistance and care to individuals, particularly children, ensuring their well-being and supporting their daily activities. This position requires effective communication skills, a strong understanding of care plans, and the ability to work collaboratively with families and other professionals. Responsibilities • Provide direct support to children, assisting with daily living activities and personal care as needed., • Develop and implement individual care plans tailored to the specific needs of each child., • Communicate effectively with children, families, and other team members to ensure a cohesive approach to care., • Maintain accurate records of care provided and progress made in accordance with established guidelines., • Assist in creating a safe and nurturing environment for children, promoting their emotional and physical well-being., • Drive to various locations as required for home visits or community activities., • Utilise IT skills for documentation and communication purposes. Qualifications • Previous experience working with children is highly desirable., • Strong communication skills, both verbal and written, are essential for effective interaction with children and families., • Ability to understand and implement care plans effectively., • A valid driving licence is preferred for transportation purposes., • IT proficiency to manage documentation and maintain records efficiently., • A compassionate nature with a commitment to enhancing the lives of those you support. If you are passionate about making a difference in the lives of others and possess the necessary skills, we encourage you to apply for this rewarding position as a Support Worker.

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  • Service Manager
    Service Manager
    hace 9 días
    £33000–£40000 anual
    Jornada completa
    Liverpool

    Job Title: Service Manager – Full time, Immediate Start Hours: 37.5 hours per week About the Role Mediline Supported Living is seeking experienced and passionate Service Managers to lead the day-to-day delivery and performance of designated services, ensuring safe, high-quality, person-centred support that meets regulatory and organisational standards. Reporting to the Regional Manager, you will be responsible for achieving positive outcomes for the people we support, leading and developing your team, managing service quality and compliance, and building effective relationships with external partners and stakeholders. This is a rewarding, hands-on leadership role where you will lead by example, maintain a visible presence within the service, and foster a culture of quality, accountability, and continuous improvement. Working alongside fellow Service Managers, you will support service development and contribute to regional and organisational objectives. Key Responsibilities · Lead the day-to-day management of the service, ensuring the people we support receive safe, high-quality, person-centred care and support. · Promote a culture of high-quality, person-centred support that reflects Mediline's Values · Ensure full compliance with CQC regulations, relevant legislation, contractual requirements, company policies, and best practice standards. · Lead, motivate, and develop staff through effective supervision, performance management, recruitment, training, and workforce planning. · Ensure all staff are fully trained and competent and compliance requirements are met. · Monitor service quality and performance through audits, reviews, and continuous improvement, responding efficiently to feedback and inspection outcomes, including implementation of actions required. · Manage safeguarding, risk management, incidents, complaints, and regulatory notifications, ensuring concerns are escalated appropriately and addressed promptly. · Support the effective management of service budgets, resources, and financial records, ensuring accountability and value for money. · Build and maintain positive relationships with commissioners, healthcare professionals, families, and other stakeholders to achieve the best outcomes for the people we support. · Work closely with the Regional Manager to deliver operational objectives, drive service improvements, and maintain high standards of quality, compliance, and performance. · Maintain oversight of care and support planning, reviews, outcomes monitoring and service delivery · Collaboration with other Service Managers to ensure consistency and shared learning · Participate in the senior management on-call rota and provide emergency management support outside normal office hours as required Key Requirements · Level 5 Diploma in Leadership for Health and Social Care (or equivalent) or working towards · Proven experience of achieving and maintaining regulatory compliance · Experience of managing budgets, staff and operational performance is desirable · Leadership, coaching and performance management skills · Excellent communication, organisational and problem-solving abilities · Ability to analyse performance data and implement service improvements · Flexible, resilient and capable of managing competing priorities A strong working knowledge of key legislation including but not limited to: · CQC Regulations · Safeguarding Adults · Mental Capacity Act · Deprivation of Liberty Safeguards · Positive Behaviour Support · Positive Person Centre Planning · Health and Safety Legislation All appointments are subject to an Enhanced DBS check and satisfactory pre-employment checks. Please note that we are not currently able to offer sponsorship for this role. Application Questions • Are you able to participate in a management on-call rota? Experience: Adult Social Care Management: 5 years (preferred) Licence/Certification: Level 5 Diploma in Leadership for Health & Social Care or working towards Applications will be reviewed after the closing date, and feedback will be provided to all applicants.

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