Trabajos community manager en Liverpool

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments. #Lifeat RBH £25000 - £35000 per annum Department: Sales About you JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us #Lifeat RBH Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotelowners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A BREAKFAST CHEF AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Executive Head Chef and Sous Chefs, you will be based at the hotel on a Full-Time basis. We are looking for an experienced Breakfast Chef with ambition and drive within the Hospitality industry. Our Breakfast Chef will have a passion for food and the charisma to inspire a team, producing high quality a la carte breakfasts at 5* consistent standards. You can expect your working day to include the following; To establish key working relationships within the hotel, particularly with the Front of House team– we are one team and you will be expected to be positive, collaborative and to drive this ethos with workable solutions. To be highly communicative with the front of house team during service. To deliver excellent and consistent quality a la carte food at high volumes. To have accountability for the Breakfast production in the absence of the Executive Head Chef / Sous Chefs, ensuring efficient and timely food production. To process orders in advance of requirements, taking ownership for Breakfast stock and preparation. To assist in the preparation of lunch / afternoon tea / staff food following breakfast service. To ensure quality of food and adhere to good practice, H&S policy, food hygiene and legal compliance. To prepare dishes to specification with consistency, care and artistic flair. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Breakfast Chef, you will need the following qualities and skills; We are looking for someone who has worked within a high-volume commercial kitchen specifically within hotels. Who has an understanding of a la carte breakfast requirements and capable to manage their own workload. We are looking for at least 2 years’ experience as a Breakfast Chef or Chef de Partie within hospitality. Experience of working alongside a hotel team to deliver operational excellence and team positivity. Excellent communication skills. Availability to work during peak periods (e.g weekend mornings) with varied days off midweek. Available to work from 5.30am / 6am in the morning and work an 8 hour day, 5 days over 7. Pleasant personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and are passionate about maintaining a positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels. An extra day’s holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Hotel F&B, Spa Treatment Discounts and Sales Incentives Gratuities Discounted Local Parking Facilities A link to our extensive employee benefit portal with discounts over hundreds of retailers To learn more about our full benefits package, click here to watch our employee benefits video or Search RBH Careers for further details. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are excited to be looking for a brand new team of Inbound Call Centre Agents. Based in our Liverpool City Centre office we provide excellent customer service to our customers all year round. Full training provided and supportive Team Managers to help you along the way. We don’t want you to just give our customers an outstanding first impression, you are the perfect introduction to our long standing commitment to providing exceptional customer service. With the help of a dedicated training team you will be taught everything there is to know about this job as well as receiving ongoing support throughout your career at MyCSP. Core Duties/Responsibilities As an Enquiry Centre Pension Administrator you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction. Handle customer enquires across various channels, including telephone, written correspondence, email, social media, secure messages and web/live chat. Endeavour to provide a seamless and effortless experience to customers when dealing with complex queries. Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience. Have the customer at the heart of everything you do. Be proud of the service that you offer and strive to do everything you can to help – be willing to go the extra mile. Take ownership of issues and see them through to resolution. Communicate in an open and honest way. Treat all customers and colleagues with respect. Treat all customers and colleagues as individuals. Understand that customers have different needs and some are vulnerable. Treat customers fairly. Pay attention and ensure that all requests are acted upon and all details are accurately recorded. Aim to resolve the customer’s query at first point of contact. Recognise when a customer needs to be assisted further by a senior colleague and escalate accordingly. Identify opportunities for improving the customer experience and ensure that you raise these through the customer improvement team evidencing the benefit to both our customers and the business. Have a want to support and mentor new members of staff through, buddying, floor walking and sharing best practice. Be willing to attend and participate in any training that is offered to you, to include up skills, external training and regulatory training. Complete all the necessary regulatory MyCSP learning modules within the stated time-frames and ensure that you apply these to your role. Don’t make false promises – do what you say you will do. Make it your mission to make a first impression that will be a lasting impression. Participate in team huddles. The ability to move and work on a variety of different product offerings Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Enjoy interacting with people. Care about your customers and colleagues. Has a positive “can-do” attitude. Can demonstrate patience, empathy and compassion when required. Have good listening & communication skills. Have the ability to remain calm and professional in difficult and challenging situations. Can relate to your customers emotional needs. Listen to your customer (their expressions, behaviour and words used) to help identity when your customer is dissatisfied. Can be flexible when required. Reliability. You are a team player. Always striving to do the right thing. Applicants must have resided in UK for at least 5 years Treat people as you expect to be treated yourself. Be human and add a personal touch and ensure you identify every one of your customer’s individual needs. What we offer: 28 days holiday + Bank Holidays Performance related bonus Eye Care Vouchers Life Assurance MyCSP Discount- 7.5% off major retailers Annual Dividend

Job Description: We are seeking a skilled contractor to join our agency dedicated to helping home renovation businesses thrive. As a contractor, you will be responsible for addressing the specific needs of our clients, ranging from website improvements to social media enhancements and copywriting services. Your primary goal will be to elevate our client's online presence and marketing strategies, ultimately driving more sales and business growth. Responsibilities: Collaborate with our team to identify areas of improvement for client home renovation businesses. Implement necessary changes and enhancements to client websites, social media pages, and other marketing platforms. Provide high-quality copywriting services tailored to our clients' target audience and brand voice. Continuously analyze and optimize performance metrics to ensure maximum effectiveness of implemented strategies. Requirements: Proven experience in website development, social media management, and/or copywriting. Strong understanding of digital marketing principles and strategies. Excellent communication skills and ability to work collaboratively with a diverse team. Demonstrated creativity and innovation in problem-solving. Ability to adapt quickly to changing client needs and industry trends. Compensation: Payment will be based on the successful completion of projects and client satisfaction. Contractors will receive compensation at the end of each month for completed work. Clients will continue to pay monthly for ongoing services, ensuring a steady stream of income for contractors. Note: There is no fixed amount of money for this position, as compensation will vary depending on the scope of each project and client agreement. We are committed to rewarding contractors fairly for their expertise and contribution to our client's success. If you are passionate about helping home renovation businesses thrive and grow please reach out.

JOB VACANCY Senior Property Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 59 Windsor Road, Tuebrook, Liverpool L13 8BA (Home-working opportunities will occasionally be provided based on business needs) SALARY £38,700.00 per annum £19.85 per hour We have an exciting opportunity for a skilled and experienced Senior Property Manager (SOC: 1251). The ideal candidate will be the driving force behind the success, stability and execution of our growing property portfolio. You will be responsible for overseeing our lettings department and managing our growing portfolio of rental properties, HMOs and property development projects. Your role is crucial in ensuring a positive experience for both landlords and tenants, contractors and client, in sales, purchases, rentals or leasing of properties. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, landlord and tenant laws, understanding of conveyancing and project management, risk assessment and many other qualities will be part of the great Housing & Property Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering property development projects from inception to handover and completion whilst liaising with other Bond Property Solutions team members in improving the management processes and structures. ● Ensuring excellent property management by complying with company policies, procedures, and all regulatory requirements. ● Setting clear goals and objectives for the team and monitoring progress towards achieving them. ● Providing ongoing training and development opportunities to enhance the skills and capabilities of team members. ● Managing, scheduling and facilitating in viewings, inspections, and check-outs, and being the senior point of contact for all landlords, tenants, and contractors. ● Preparing and presenting Directors Reports. ● You will monitor the progress of our property developments, report and report remedial actions to management, effectively manage the budget and all costs within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports and brief the management team. ● You will monitor and update project financial forecasts and cash flows, and chair meetings with design teams and cost consultants. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information. ● You will also be able to manage and coordinate our property portfolio and ensure strict adherence to health and safety. ● You will, jointly with the Director/HR Manager, be responsible for temporarily hiring, inducting, and supervising staff. ● You will manage the general upkeep, maintenance and security of the property portfolio and advise on energy efficiency; ● You will assess and discuss client requirements and may advise them on the purchase of property and land for investment and other purposes; ● You will arrange for structural surveys and evaluation of our property portfolio; ● You will negotiate land or property purchases and sales, leases and tenancy agreements and arrange all the legal formalities with solicitors, building societies and other stakeholders; ● You will oversee the management of accounts and produce financial forecasts; ● You will play a crucial role in handling and settling landlord and tenant disputes ensuring that both fulfil their legal obligations; ● You will examine and assesses housing applications, advise on rent levels, investigate complaints and liaise with tenant associations and social workers to resolve any family disputes where necessary. Skills and Qualifications: ● A good academic background is essential. Therefore, you must possess a Bachelor’s Degree in Real Estate and Urban planning (1st class Hons) or equivalent and be RICS qualified. Experience in project management or a Masters Degree in project management or equivalent, though not mandatory, will help candidates stand out. ● A minimum of 5 years in senior property and housing management experience is a requirement. ● A full understanding of project delivery, budgeting, planning in both residential and commercial settings. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 16 June 2024 Benefits: ● Competent salary £38,700.00 per annum (£19.85 per hour) ● Auto pension enrolment with NEST ● Bonus Scheme and occasional home-working opportunities depending on business needs. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis We look forward to hearing from you.