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Customer experience manager jobs in BorehamwoodCreate job alerts

  • l’arte Rrstaurant
    Supervisor / Team Leader
    Supervisor / Team Leader
    1 day ago
    £14–£16 hourly
    Full-time
    Cockfosters, Enfield

    Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Supervisor here at L’arte in Cockfosters. Experience within a high quality, fine dining restaurant Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge

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  • Pepos
    Restaurant Manager
    Restaurant Manager
    3 days ago
    Full-time
    Cockfosters, Enfield

    Restaurant Manager We are seeking an experienced and motivated Restaurant Manager to lead our team at our Italian restaurant in Cockfosters, London. The ideal candidate will have strong leadership skills, a passion for hospitality, and proven experience in managing daily operations within a busy restaurant. Responsibilities: - Oversee day-to-day restaurant operations - Lead, train, and motivate the team to deliver excellent service - Manage reservations, staffing, and scheduling - Ensure food quality, service standards, and health & safety compliance - Monitor budgets, stock, and supplier relationships Requirements: - Previous management experience in hospitality (restaurant preferred) - Strong leadership and communication skills - Ability to work under pressure in a fast-paced environment - Customer-focused with a proactive approach - Flexibility to work evenings and weekends We offer a friendly working environment, opportunities for growth, and the chance to be part of a dedicated team delivering authentic Italian dining experiences.

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  • Focus Furnishing
    Driver
    Driver
    3 days ago
    £28800–£31000 yearly
    Full-time
    London

    LUTON OR SURROUND AREA BASED PREFERRED General Description: Driver responsible for delivering and installing the furniture and accessories on each allocated job to the high standard required with a view to achieving the best effect possible for the customer. Principal Tasks: • Loading the vehicles as directed. In addition to the stock, this includes ensuring that all necessary tools and equipment are taken. The vehicle and the items must be legal, safe and secure. You must complete a daily vehicle checklist., • Where driving, doing so with the care necessary to avoid not only any vehicle accidents but also any damage to the stock carried., • Delivering, installing and assembling furniture as required, taking care to avoid any damage to the stock or any property or any injury to any person. This includes connecting and testing appliances and electricals, hanging pictures, fixing items to walls and any other general installation or handyman work but does not include any tasks that require a qualified plumber, electrician or other such certified tradesman., • You will also be required to fit bulbs, plugging in electrical's, cleaning the properties on completion, removing labels stuck to items (but not disposing of them), cleaning any marks on stock, and any other such small touches required to improve the overall result of the installation,, • Removing all packaging and any old items as required., • Keeping an accurate and comprehensive record of everything that has been installed and, particularly, noting any faults or defects or any missing items on the delivery app (DispatchTrack), • Completing all the allocated tasks on the day or within the time allocated., • Debriefing each installation as required at the earliest practical opportunity. This involves providing full written notes on DispatchTrack, photographs and any other such material., • Routine maintenance of vehicles as required to ensure that they are kept roadworthy, reliable and efficient, reporting any defects that require professional repair to the logistics manager., • Safekeeping and maintenance of equipment, tools, spares, kit or other company property to ensure that it is kept safe and ready for use, reporting any significant shortcomings., • Disposal and recycling of all waste in accordance with environmental procedures., • Furniture assembly or other warehousing work when not required for installation work, or any other general administrative work within the competence of the employee., • Clean driving licence, • Pass eyesight check, • Clean CRB/DBS Check, • 1 year driving Luton or similar size Van, • Good command of English (written + spoken), • Flexibility to work overtime on occasions, • Vitality Health Care, • Pret Coffee Subscription, • Staff events (Cinema, bowling, restaurants etc), • £29K - £31kper year

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  • Prodigy Lounge
    Floor Host / Waiting Staff
    Floor Host / Waiting Staff
    8 days ago
    £11–£12.5 hourly
    Part-time
    London

    Job Title: Floor Host / Waiter We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest. Key Responsibilities: Greet guests warmly and guide them to their tables. Take customer orders accurately and promptly. Serve food and beverages in a timely and professional manner. Assist with menu questions and make recommendations as needed. Monitor tables and attend to guest needs throughout their visit. Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment. Maintain cleanliness and organization of the floor, dining area, and service stations. Support with table resetting and general upkeep between guest seatings. Ensure guest satisfaction by responding promptly to requests or complaints. Uphold all safety and health regulations during service. Work collaboratively with the team to ensure a smooth front-of-house operation. Qualifications: Previous experience in a restaurant or hospitality setting preferred. Strong communication and interpersonal skills. Excellent multitasking and time management abilities. A positive attitude and team-focused mindset. Ability to stand and walk for extended periods. Must be of legal age to serve alcohol, if applicable. Knowledge of food and beverage service standards is a plus. Working Hours: Flexible shifts. Primarily weekends and peak service hours. If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we’d love to meet you!

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  • Mechanic
    Cleaner
    Cleaner
    9 days ago
    £12.21 hourly
    Part-time
    Barnet

    About the Role: We are looking for a reliable and hardworking Cleaner to join our team. The role involves keeping the bar clean, tidy, and welcoming for our staff and customers. Responsibilities include: Cleaning all customer areas, including bar, seating, toilets, and entrances Emptying bins and waste disposal Sweeping, mopping, vacuuming, and general floor care Polishing surfaces and cleaning glass/mirrors Ensuring high standards of hygiene are maintained at all times Reporting any maintenance issues to management What we’re looking for: Someone dependable, punctual, and with a good eye for detail Ability to work independently Previous cleaning experience is helpful but not essential A positive attitude and willingness to get the job done Benefits: Flexible working hours to fit around you Friendly working environment

    No experience
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  • lets talk eco
    Field Sales advisor
    Field Sales advisor
    20 days ago
    £2000–£8000 monthly
    Full-time
    Watford

    Field Sales Representative – £60k+ OTE – Weekly Pay Job Type: Full-time, Self-Employed (with basic salary option after probation) Location: London, Watford, Hemel Hempstead, Stevenage, Hatfield, Harlow – Door-to-Door and Venue-Based Sales Schedule: Monday to Friday (occasional weekends optional) We are recruiting Field Sales Representatives to work with some of the UK’s leading brands, including Hey!Broadband, Scottish Power, British Gas, and more. This is an exciting opportunity for confident, target-driven individuals looking to achieve high earnings and rapid career progression in sales. Benefits: • £60/70/80 commission per sale, paid weekly – with potential to increase based on performance, • Performance bonuses for exceeding targets, • Company cars available for top-performing representatives after 4 month trial ends, • Average annual earnings of £60,000+, with top performers earning £100k+, • Start self-employed, with the option to move to a basic salary after 60 days (if targets are met), • Full training provided – one-week intensive online course plus in-field coaching, • Opportunity to represent household name brands within a supportive team environment, • Engage customers face-to-face in venues (shopping centres, supermarkets, high streets) and through door-to-door sales, • Promote and sell partner products with professionalism and enthusiasm, • Consistently achieve weekly sales targets, • Deliver excellent customer service and maintain client satisfaction, • Strong communication and interpersonal skills, • Self-motivated, driven, and target-focused, • Professional, confident, and enthusiastic, • Previous sales experience advantageous (but not essential – full training provided) 📩 Apply now to begin your sales career in London, Watford, Hemel Hempstead, Stevenage, Hatfield, or Harlow and unlock your full earning potential!

    Immediate start!
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  • Habiba’s deli
    Kitchen Assistant
    Kitchen Assistant
    22 days ago
    Full-time
    London

    Location: Northwest London, Schedule: 4:00 PM – 11:30 PM (Evenings) Type: Full-Time Experience Required: Minimum 3 years in a similar role Start Date: Immediate We are hiring a dedicated and experienced Kitchen Assistant to join our dynamic back-of-house team in a busy, fast-paced restaurant located near Swiss Cottage. Serving over 150 customers daily, we are known for our high standards, efficiency, and energetic atmosphere. Key Responsibilities: Support chefs with food prep and kitchen operations during busy evening service Maintain high standards of cleanliness and hygiene throughout the kitchen Assist in the setup and breakdown of kitchen stations Ensure all equipment is cleaned, organized, and safely stored Manage deliveries and stock rotation according to health & safety standards Requirements: Minimum 3 years of experience as a Kitchen Assistant in a high-volume restaurant Ability to thrive in a fast-paced, high-pressure environment Strong team spirit, attention to detail, and a proactive attitude Good understanding of kitchen hygiene and food safety practices Fluent in English (basic spoken level minimum)

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  • Boulangerie Bon Matin
    Waiter / Waitress
    Waiter / Waitress
    24 days ago
    Full-time
    London

    We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

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  • Circular Threads LTD
    Studio Manager
    Studio Manager
    25 days ago
    Full-time
    Bushey

    Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships

    Immediate start!
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  • Mumbai Fusion
    Restaurant Manager – Pure Vegetarian Restaurant (Full-Time)
    Restaurant Manager – Pure Vegetarian Restaurant (Full-Time)
    27 days ago
    Full-time
    Harrow

    Location: Kenton, London Employment Type: Full-Time Please walk in and drop the CV Experience Required: Minimum 2–3 years (No freshers) About Us Mumbai Fusion a pure vegetarian restaurant and bar in Kenton, known for its Indo-Chinese, Pan-Asian, and Indian fusion menu, exceptional service, and lively atmosphere. Role Overview We are seeking an experienced Restaurant Manager to oversee all restaurant operations, manage staff, and ensure every guest receives excellent service. Key Responsibilities Manage daily front-of-house operations to ensure smooth service. Recruit, train, and supervise restaurant staff. Deliver high levels of customer satisfaction. Maintain stock control, ordering, and supplier management. Ensure full compliance with food safety and hygiene regulations. Handle customer queries and complaints effectively. Coordinate with the kitchen team for timely and quality service. Monitor sales, control costs, and drive revenue growth. Requirements Minimum 2–3 years of proven experience as a Restaurant Manager or in a similar leadership role. Strong leadership and organizational skills. Knowledge of vegetarian cuisine is an advantage. Must be eligible to work full-time in the UK. Available to work Mornings and Sundays

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  • BetAnsells
    Shop Manager
    Shop Manager
    1 month ago
    Full-time
    Watford

    Job description Great Opportunity to become a Duty Manager with BetAnsells, an independent and family run firm of Bookmakers founded in 1920 and operating 5 shops and an online business in Watford . Positions of between 18 and 38 hours available . We are seeking applicants with a sporting interest with previous betting office experience , or who can show a knowledge a betting and have previous supervisory experience . Applicants should ideally also live within a 10 mile radius of Watford and must be willing and able to travel between our Watford branches. This is a permanent position therefore applicants should have a full and indefinite right to work in the UK Job Summary: We can offer job stability and a professional but far more personal working environment with pay that often exceeds that of our competitors Key responsibilities: Manage and supervise the day to day running of a busy betting shops by processing bets, accessing liabilities, and getting to know customers. Promoting and demonstrating betting products, including our in-shop gaming machines Ensure the shop is well presented, clean, organised, and visually appealing Handle customer enquiries, queries and complaints and using initiative to help resolve any issues Maintain financial records, reconcile accounts, and prepare reports for management Monitor shop performance and implement marketing initiatives to drive foot traffic and increase sales Championing safer gambling at all times and ensuring adhesion to Gambling Commission regulations Take care of cash handling, opening and closing the shop We recognize and value good staff, and can offer a sign on bonus after 6 months with us. We offer the opportunity to progress, match your pension plan to 3% and on top of normal holiday allowance you’ll get a paid day off for your birthday to after your first 12 months with us. Pay shown is a guide only and is dependent on experience and branch, but extremely competitive an open to discussion - we often exceed that currently offered by the multiples. Our trading hours are 7 days a week, between the hours of 9.00am and 9.30pm (currently 9.00pm) so flexibility may be required. We endeavour to rota at least 4 weeks in advance and for no more than 3 late shifts in any one week with every other weekend off. We offer flexibility when it comes to requesting days off and shift swaps, we offer paid overtime or time in lieu as an option, and we pay 10 minutes before and after opening hours.

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  • Blossom London
    Salon Manager / Lead Nail Technician
    Salon Manager / Lead Nail Technician
    1 month ago
    £17 hourly
    Full-time
    London

    Job Opportunity: Lead Nail Technician / Salon Manager We are seeking a talented, passionate, and experienced Lead Nail Technician to join our dynamic team in a managerial role. This is a unique opportunity for someone who not only excels in delivering exceptional nail services but also has the leadership skills to support, guide, and grow a team. If you’re ready to take the next step in your career and help shape a thriving, client-focused salon environment—we want to hear from you! Key Responsibilities Nail Services: Provide a full range of nail treatments, including manicures, pedicures, gel application, extensions, and nail art. Keep up-to-date with the latest nail trends, designs, techniques, and industry products. Deliver flawless, high-quality services with attention to detail and customer preferences. Maintain the highest hygiene and safety standards for every service and workstation. Team Leadership & Management: Oversee the daily operations of the nail department, ensuring a smooth and professional workflow. Train, mentor, and support team members to help them grow in skills and confidence. Create staff schedules, manage rotas, and ensure adequate coverage during busy periods. Lead by example, promoting a positive team culture and high-performance standards. Assist with recruitment, onboarding, and development of new team members. Ensure all team members follow salon policies, hygiene standards, and service protocols. Monitor inventory, manage stock levels, and coordinate with suppliers for nail products and tools. Handle client feedback professionally and resolve any issues to ensure a positive experience. Qualifications Proven experience as a Nail Technician, with a recognized UK qualification (e.g. NVQ, VTCT, or City & Guilds). Previous leadership or supervisory experience in a salon environment is highly desirable. Strong understanding of nail products, tools, trends, and services. Excellent interpersonal and communication skills. A natural leader who is professional, approachable, and solution-oriented. Ability to manage time effectively and handle busy schedules with ease. Passionate about delivering a memorable and personal client experience. What We Offer Competitive salary with performance-based incentives and bonuses. Opportunity to take on a leadership role in a growing and forward-thinking salon. A supportive and creative work environment where your input is valued. Ongoing training and opportunities for personal and professional development. Work alongside a friendly, passionate, and collaborative team. If you’re ready to lead with confidence and continue to deliver outstanding nail services, we’d love to welcome you to our team!

    Immediate start!
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  • Citiguard Security
    Account Assistant
    Account Assistant
    2 months ago
    £14286–£14500 yearly
    Part-time
    North Harrow, Harrow

    Citiguard Security are looking to recruit an experience Admin/Accounts (Credit Control) to join our team located at the head office in Harrow London. With your main duties being to check and report outstanding invoices and to follow up and communicate with the relevant persons the invoice is related to. To chase payment or rectify invoice issues. The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. This is an exciting opportunity for the right candidate. The Administrator will work with the Accounts department and report directly to senior management. Key Duties (but not limited to): • Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms, • Daily posting of customer payments, • Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter), • To answer customer queries and reconcile/allocate customer accounts, • Review and update customer records, • Assist with monitoring debtors, • Produce debtors reports for analysis, • General admin and ad hoc duties, • Payroll, • Invoicing The successful candidate should possess the following: • A professional telephone manner with an excellent standard of spoken and written English, • Experience working in a fast-paced environment, • Ability to meet deadlines and work in a pressurised environment, • Good IT skills (full training will be given on our in-house software), • Basic excel skills needed, • Thorough with attention to detail, • Highly numerate, • Flexible and willing to learn, • Previous experience with QuickBooks Hours of work are 24 hours per week over 4/5 days to be agreed with successful candidate. This is an office based position.

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  • Bridge Motors
    Motor Mechanic
    Motor Mechanic
    2 months ago
    £35000–£40000 yearly
    Full-time
    Frogmore

    Looking for a qualified mechanic of at least 3 years experience with suitable qualifications. We are a very busy garage and Mot testing station and need a competent mechanic who will be able to fit into our existing team. An MOT qualification would enhance our garage but not essential. Application deadline: ASAP Summary As a Mechanic, you will be essential in diagnosing and repairing vehicles to ensure optimal performance and safety. Reporting to the Service Manager, your core skills in mechanical systems, troubleshooting, and repair techniques will be vital in addressing various automotive issues. Your premium skills in customer service, time management, and attention to detail will enhance the service experience for clients. Additionally, your relevant skills in parts management and maintenance protocols will support the overall efficiency of our operations. Join our team and contribute to delivering high-quality automotive care in a fast-paced environment.

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  • Empire Ltd
    Barista
    Barista
    2 months ago
    £12.5 hourly
    Part-time
    London

    We are looking for unique, enthusiastic barista with a background in fast-paced environment. If you are passionate about coffee and providing exceptional service, we would love to hear from you. You are the right candidates if you have • previous experience as a barista, • excellent time management skills, • ability to work in a fast-paced environment, • flexibility to work, • right attitude to maintain friendly and welcoming customer service

    Immediate start!
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