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The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements. • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services. • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 2. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame. • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer. • Check back with customers to ensure satisfaction with their meals and beverages. 3. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave. • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment. • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 4. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment. • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 5. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests. • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff. • Assist with training new floor staff as required. 6. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction. • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 7. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality. • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining a positive attitude. • Strong attention to detail and the ability to multitask effectively. • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods. • Capable of lifting and carrying items up to 25 pounds. • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus. • A passion for customer service and hospitality.

Citiguard Security are looking to recruit an experience Admin/Accounts (Credit Control) to join our team located at the head office in Harrow London. With your main duties being to check and report outstanding invoices and to follow up and communicate with the relevant persons the invoice is related to. To chase payment or rectify invoice issues. The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. This is an exciting opportunity for the right candidate. The Administrator will work with the Accounts department and report directly to senior management. Key Duties (but not limited to): - Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms - Daily posting of customer payments - Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter) - To answer customer queries and reconcile/allocate customer accounts - Review and update customer records - Assist with monitoring debtors - Produce debtors reports for analysis - General admin and ad hoc duties - Payroll - Invoicing The successful candidate should possess the following: - A professional telephone manner with an excellent standard of spoken and written English - Experience working in a fast-paced environment - Ability to meet deadlines and work in a pressurised environment - Good IT skills (full training will be given on our in-house software) - Basic excel skills needed - Thorough with attention to detail - Highly numerate - Flexible and willing to learn - Previous experience with QuickBooks Hours of work are 24 hours per week over 4/5 days to be agreed with successful candidate. This is an office based position.

We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite 📍 213 Regents Park Road, London ☕ Serving Illy Coffee | Est. 2019 | Family-Owned | Premium, Homemade Food About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: (Please do email us if you are unsure) Open to Full & Part time 1. Experienced Cooks & Baristas You’ll: - Prepare high-quality breakfasts, pastas, paninis, and homemade meals. - Brew exceptional Illy coffee with consistency and precision. - Provide warm, efficient, and reliable customer service. - Maintain a clean, fast-paced kitchen and front-of-house environment. - Use our POS system and follow opening/closing procedures. 2. Senior Staff – Cooks & Baristas with Leadership Drive (manager) You’ll do all of the above plus: - Take ownership of inventory, ordering, and “just-in-time” stock management. - Help refine our food and drink offering as part of our brand refresh. - Adapt to new food trends and improve our menu quality and efficiency. - Drive business growth by supporting our management with day-to-day operations. - Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: - Strong cooking and barista skills (non-negotiable) - Efficient under pressure and fast-paced environments - Excellent customer service and communication skills - Reliable, organised, and a team player - Passionate about food, coffee, and continuous improvement Sound like you?

The opportunity has arisen for a Kitchen Manager/Head Chef to join our team. You will lead a small kitchen and front of house team, and work alongside an experienced General Manager. Are you a passionate Chef looking for an exciting role in an Historic House Hospitality Venue and Visitor Attraction? We are seeking a talented professional to deliver fresh, high-quality, and innovative cuisine that enhances the venue’s hospitality dining and visitor café experience in Finchley. £40,000 annual salary - Competitive pay for your skills and expertise Work-life balance – 2 days off per week, giving you a structured schedule Exciting, fast-paced environment - Work at the heart of a thriving hospitality venue Opportunities for creativity - Develop seasonal menus and introduce fresh concepts Your Role: Culinary Excellence - Prepare fresh, seasonal, and cost-effective dishes that delight visitors and guests Menu Innovation - Contribute to menu development and introduce new food concepts Alongside our core menu, you’ll have the freedom to experiment specials. We offer a fantastic Sunday roast, so experience in preparing a great roast is a must. Recruit, train, and motivate kitchen staff to meet food hygiene and quality standards Manage stock ordering, stock control and monthly stock takes Sustainability & Efficiency – Reduce waste, champion sustainable practices, and manage costs effectively Compliance & Safety - Ensure full adherence to food safety, hygiene, HACCP, temperature checks, and HSE regulations Team Collaboration - Work closely with the kitchen team to maintain high standards and efficiency What We're Looking For: Proven experience in a professional kitchen, ideally in a hospitality or fine dining setting Creative flair for food trends and seasonal menu development Strong organisational skills with a commercial approach to kitchen management Ability to thrive under pressure - A team player with a passion for great food Ability to work evenings and weekends as needed Ready to take the next step in your culinary career? Apply now and become part of our Unique Location’s thriving food experience in North London. Please send your CV with relevant experience