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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    6 days ago
    £13.5–£15.5 hourly
    Full-time
    London

    We are seeking an experienced and dynamic Bar Manager to oversee the daily operations of our bar and hospitality venue. The ideal candidate will be a strong leader with a passion for hospitality, capable of motivating teams, maintaining exceptional cleanliness standards, and delivering outstanding guest experiences. This role offers an exciting opportunity to lead a vibrant team, introduce creative drinks and presentations, and uphold the highest standards of food safety and service quality. Duties Lead, supervise, and motivate the bar team to ensure efficient service delivery and high standards of hospitality. Coordinate closely with the front-of-house team, supporting service flow and stepping in to assist during busy periods or when required. Maintain strict cleanliness and hygiene standards across the bar, equipment, and service areas in compliance with food safety regulations. Oversee daily bar operations, including stock management, ordering, and inventory control. Create, develop, and introduce new drinks, cocktails, and beverage concepts aligned with the venue’s brand. Innovate drink presentations, including garnishing, glassware, and visual presentation to enhance the guest experience. Train staff on service techniques, food safety procedures, responsible alcohol service, and product knowledge. Monitor customer satisfaction and resolve issues promptly and professionally. Organise staff schedules to ensure adequate coverage during peak periods while maintaining cost efficiency. Manage financial transactions accurately and oversee cash handling procedures. Remain calm, organised, and effective during high-pressure service periods. Foster a welcoming atmosphere that encourages repeat business and positive customer feedback. Skills & Experience Proven experience supervising and leading teams in a restaurant, bar, or hotel environment. Strong leadership skills with the ability to motivate, mentor, and develop staff. Demonstrated ability to work efficiently under pressure in a fast-paced environment. Strong attention to cleanliness, organisation, and food safety compliance. Creative mixology skills with experience in developing new drinks and improving beverage presentation. Solid understanding of wines, all major spirit categories, and coffee preparation (barista experience highly regarded). Sound knowledge of hospitality operations and food preparation standards. Excellent organisational and multitasking abilities. Strong communication skills and a collaborative, hands-on approach to teamwork.

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  • Clinic coordinator
    Clinic coordinator
    1 month ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Site Manager
    Site Manager
    2 months ago
    £34000–£35000 yearly
    Full-time
    Hendon Central, Barnet

    Site Manager – owner led, multifaceted family business – once in a lifetime opportunity! 35,000pa 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our Site Manager, you will be supporting and working alongside the owners to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Guided recruitment, training and development of all team members to reach their full potential., • Monitor financial performance, including sales, costs, and budgets., • Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: • Management experience within counter service / QSR sites., • A love and understanding of what it takes to serve the community through your business, • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment, • A calm, kind and genuine person. What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠A supportive and caring work environment. -⁠ ⁠Opportunities for professional growth and development.

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  • Cleaning & Hygiene Services Manager
    Cleaning & Hygiene Services Manager
    2 months ago
    Full-time
    London

    Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations. This role is ideal for a hands-on leader with strong operational, people-management, and supplier management experience who thrives in fast-paced, multi-site environments and can communicate effectively with diverse teams and stakeholders. Key Responsibilities • Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards., • Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback., • Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance., • Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training., • Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards., • Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement., • Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans., • Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets., • Drive service improvements and operational excellence through best practices and process optimisation., • Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships. Skills & Experience • Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts., • Demonstrated experience managing and leading teams, including supervisors and frontline staff., • Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders., • Strong knowledge of health & safety legislation, COSHH, and compliance standards., • Experience managing suppliers, service contracts, and operational budgets., • Excellent organisational, planning, and time-management skills., • Strong written and verbal communication skills.

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