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Cleaning & Hygiene Services Manager - Fresharoo

Management

2 days ago23 views

Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations.
This role is ideal for a hands-on leader with strong operational, people-management, and supplier management experience who thrives in fast-paced, multi-site environments and can communicate effectively with diverse teams and stakeholders.


Key Responsibilities


  • Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards.
  • Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback.
  • Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance.
  • Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training.
  • Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards.
  • Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement.
  • Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans.
  • Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets.
  • Drive service improvements and operational excellence through best practices and process optimisation.
  • Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships.

Skills & Experience


  • Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts.
  • Demonstrated experience managing and leading teams, including supervisors and frontline staff.
  • Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders.
  • Strong knowledge of health & safety legislation, COSHH, and compliance standards.
  • Experience managing suppliers, service contracts, and operational budgets.
  • Excellent organisational, planning, and time-management skills.
  • Strong written and verbal communication skills.
  • Experience
    Required
  • Languages
    English – Advanced
    Spanish – Advanced
  • Employment
    Full-time
  • Schedule
    Monday – Friday, 9:00 AM – 5:00 PM

pin icon10 Hampden Square, N14 5JR, London

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Supervisor ManagerLondon

Professional Cleaning Services • 11-50 Employees

Hiring on JOB TODAY since January, 2026

Fresharoo, founded in 2006, is a family-run provider of commercial cleaning and facilities services in central London. Over two decades, the company has grown to 100+ employees and 70+ clients, delivering high-quality work.

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FresharooActive 1 day ago
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