Hall Green Food & Wine

Store Manager Overview: We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store. This is a leadership role that requires excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service. Duties: - Manage all aspects of the store, including sales, inventory, and customer service - Develop and implement strategies to drive sales and achieve store targets - Train and supervise store staff, providing guidance and support as needed - Ensure compliance with company policies and procedures - Create a positive and engaging shopping experience for customers - Monitor inventory levels and coordinate with suppliers to ensure product availability - Handle customer inquiries, complaints, and escalations in a professional manner - Maintain visual merchandising standards to enhance the overall store appearance - Conduct regular performance evaluations for store staff Experience: - Previous experience in retail management is required - Proven ability to effectively manage a team and drive sales performance - Excellent leadership skills with the ability to motivate and inspire others - Strong time management and organizational skills We offer competitive compensation, including bonuses based on performance. If you are a results-oriented individual with a passion for retail management, we would love to hear from you. Apply today to join our team as a Store Manager! Job Type: Full-time Salary: From £39000 per year Benefits: Company pension Employee discount Free parking On-site parking Store discount UK visa sponsorship Schedule: 8 hour shift Day shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail management: 3 years (preferred) Work Location: In person Application deadline: 14/06/2025 Reference ID: 2306 Expected start date: 23/09/2025

Basic Salary : £32k to £39k The Shop Supervisor will be responsible for managing the convenience store operations. This role includes supervising staff, ensuring high customer service standards, maintaining inventory, and ensuring the store runs smoothly and efficiently. The Shop Supervisor will report directly to the Owner and collaborate closely in running the shop. Key Responsibilities: · Store Operations: o Oversee the daily operations of the convenience store, ensuring a clean, organized, and well-stocked environment. o Monitor and manage inventory levels, placing orders with suppliers as needed. o Implement and manage in-store promotions and customer loyalty programs. o Ensure compliance with company policies, procedures, and operational standards. · Staff Supervision: o Lead and supervise Customer Service Assistants, providing training and ongoing support. o Create and manage staff schedules to ensure optimal coverage. o Conduct performance evaluations and provide feedback to support staff development. o Foster a positive and team-oriented work environment. · Customer Service: o Ensure exceptional customer service is delivered consistently by all staff members. o Address and resolve customer inquiries and complaints in a professional manner. o Train staff on customer service best practices and company standards. · Financial Duties: o Handle cash transactions, reconcile cash registers, and prepare daily financial reports. o Assist with managing the store’s budget and controlling expenses. o Monitor sales performance and contribute to achieving sales targets. · Health and Safety: o Ensure compliance with health and safety regulations and company policies. o Conduct regular health and safety checks and address any issues promptly. o Train staff on health and safety procedures and emergency protocols. Qualifications and Skills: · Experience in a supervisory role within a retail or convenience store environment. · Strong leadership and team management skills. · Excellent customer service and communication skills. · Good organisational and multitasking abilities. · Basic proficiency in retail management software and Microsoft Office Suite. · Strong problem-solving skills and attention to detail. · Knowledge of health and safety regulations in a retail setting.

-Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.