Bartender and Waiter / Waitress
hace 3 días
£12.71–£15 por hora
Jornada completa
South Kensington, London
Job Title: Bartender and Waiter / Waitress Location: Quinta Department: Hospitality / Customer Service Reports to: Front of House Manager / General Manager Job Overview We are looking for a welcoming, professional, and highly organised Front of House Team Member to join the team at Quinta. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience, while also preparing and serving drinks to a high standard. Key Responsibilities • Greet and welcome guests in a friendly and professional manner, • Manage reservations, walk-ins, and seating arrangements efficiently, • Prepare and serve hot and cold beverages (e.g. coffee, tea, soft drinks, and bar service if applicable), • Maintain consistency and quality in all drink preparation, • Provide accurate information about menus, drinks, services, and facilities, • Handle customer enquiries, requests, and complaints promptly and courteously, • Coordinate with kitchen and service staff to ensure smooth operations, • Maintain cleanliness and organisation of the front-of-house and drink preparation areas, • Monitor stock levels for beverages and inform management of shortages, • Process payments and manage tills where required, • Previous experience in a front-of-house, barista, or bar role preferred, • Basic knowledge of drink preparation (coffee making skills or bar experience is a plus), • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • Positive attitude with a customer-first mindset, • Ability to remain calm under pressure in a fast-paced environment, • Understanding of food safety and hygiene standards, • Competitive pay, • A supportive and friendly team environment