Universal Education Care

- Oversee the planning, implementation, and evaluation of educational consultancy services. - Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues. - Build and maintain relationships with universities, training institutions, and other partners. - Handle scheduling, logistics, and event coordination for workshops, seminars, and training sessions - Ensure all programs meet regulatory requirements and industry standards. - Regularly review and update policies, procedures, and documentation to align with best practices. - Collect and analyze data on program performance and client feedback.

I am looking for a PA/Administrator with experience in UK Local authority housing solutions and homelessness in a social care sector. Key Responsibilities ; Administrative Support: •Manage emails, draft letters, handle documentation. •Calendar & Task Management: Schedule meetings, set reminders, and keep Trello tasks updated. •Client & Referral Follow-Ups: Track housing benefit applications, chase responses, and liaise with councils. •Staff Coordination: Assist with team scheduling, send updates, and manage support worker visits. General Office Tasks: Organize files, update records, and handle incoming inquiries. Requirements ✅ Experience in admin or PA support (preferably in housing, social care, or property management). ✅ Strong organizational skills – Ability to track multiple tasks and ensure deadlines are met. ✅ Excellent communication – Professional email and phone etiquette. ✅ Familiarity with Trello, Google Drive, and Microsoft Office. ✅ Ability to work independently and proactively handle tasks with minimal supervision. Preferred but Not Essential Knowledge of Housing Benefit applications and local authority processes. • Experience working in supported accommodation or social care. UK-based candidates preferred due to familiarity with housing policies.

Job Description: The Office Administrator will coordinate office activities and ensure compliance with company policies. This includes supervising administrative staff, dividing responsibilities to ensure optimal performance. You will also manage agendas, travel arrangements, and appointments for upper management, ensuring their schedules are well-organized and efficient. Handling phone calls, correspondence, emails, and packages is a key part of this role, requiring excellent communication and organizational skills. You will support budgeting and bookkeeping procedures, contributing to the financial health of the company. Creating and updating records and databases with personnel, financial, and other data is essential for maintaining accurate and accessible information.

MCS are a small up and coming facilities management company based in North London. We are seeking to employ on a PART TIME BASIS an experienced facilities administrator to add to our team. Applicants must have experience in working in this field, and should be able to confidently liaise with contractors and clients and must have an understanding of basic home and building repairs. Wages start at between 12.30 and 13.00 per hour to start depending on age and experience. You will get an increase this year. We pay on a monthly basis and this will be paid into your account. Hours will be between 12 and 4 pm but will be expected to extend to 5pm in the near future. You will be expected to make and receive calls as well as organise schedules with fellow office staff. Good luck.

About Us: We are a high-end salon offering a range of services, including nails, beauty, hair, and a luxurious Turkish hammam experience. Our team is dedicated to providing exceptional service, and we are looking for a professional and friendly receptionist to be the first point of contact for our clients. Job Responsibilities: - Greet and welcome clients with a warm and professional manner. -Answer phone calls, WhatsApp messages, and emails promptly. -Book and manage client appointments using our simple and easy-to-use booking system. -Provide accurate information about our nail, beauty, hair, and hammam services (full training will be provided). -Handle client inquiries and assist with any rescheduling or cancellations. -Maintain a tidy and organised reception area. -Process payments and manage basic administrative tasks. -Communicate efficiently with the salon team to ensure smooth daily operations. Requirements: -Fluent in English (spoken and written). -Russian/Ukrainian and/or Arabic language skills are a big plus. -Excellent communication and customer service skills. -Friendly, professional, and well-presented. -Basic computer skills – ability to quickly learn and use our booking system. -Ability to multitask and stay organised in a busy salon environment. -Previous experience in a receptionist or customer service role is preferred but not required. What We Offer: -Full training on our services and booking system. -A supportive and friendly work environment. -Competitive salary. -Staff discounts on salon services. -Opportunities for growth within the business. If you think you would be a great fit for this role, we’d love to hear from you!

Are you a dynamic and driven individual with a passion for property? Life Stay, a growing property management company in Canary Wharf, is looking for a Property Administrator to join our vibrant team. If you're hands-on, proactive, and eager to learn, this is your chance to grow with us! About the Role: As a Property Administrator, you will play a key role in supporting the onboarding and maintenance of new properties. From setting up stylish spaces to ensuring properties are ready for tenants, your work will make a lasting impression. Key Responsibilities: Property Onboarding: Inspect properties, draft reports, and create detailed inventories. Property Set-Up: Decorate interiors, organize furniture assembly, and ensure properties are tenant-ready. Photography: Capture high-quality photos for marketing and listing purposes. Ongoing Maintenance Support: Assist with property upkeep, including liaising with contractors and ensuring compliance with standards. Creative Contributions: Help source furniture and decor to add a unique touch to each property. About You: Young, energetic, and eager to develop a career in property management. Detail-oriented with excellent organizational skills. Practical and willing to get involved in hands-on tasks. Strong communication skills and a positive attitude. Experience in property management, decorating, or photography is a plus but not essential.

Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.

We are seeking to employ a experienced office administrator with experience in dealing with contractors and suppliers. THIS JOB IS SUITED TO LOCAL APPLICANTS OWING TO HOURS OFFERED This will be on a part time basis with 12 HRS. More may be available. As a result this will be a zero hour agreement. Rate of pay starts at 11.45 to £13.00 per hour depending on age and experience with a rise this year. Wages are paid straight into your bank on a monthly basis If you do not have this kind of experience please do not apply. We will require references and a CV for this position. Again, if you cannot provide what is required please do not apply. We need someone with good work ethics and can adapt quickly to work in a small but growing team. Hours will be between 12pm and 5pm and are flexible. Good luck and hope to see you soon.

Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!