ASH Security

----------------------------------------------------------- *Only UK resident can apply job * ----------------------------------------------------------- • UK residency only * The ability to communicate effectively with customers to truly understand their needs ----------------------------------------------------------- * You will require the right to work in the UK. ----------------------------------------------------------- We Only Accept UK resident fully. ----------------------------------------------------------- Most br over 26 Yers old. ----------------------------------------------------------- * We don't accept Home office BRB. ----------------------------------------------------------- Work Place in two Location 35 Bow Street, London WC2E 7AU 52 Lime Street, London EC3M 7AF ----------------------------------------------------------- Control Room Operations Coordinator About the Role We are seeking a proactive, highly organised, and confident Control Room Operations Coordinator to oversee and support security operations across multiple sites. Based within a fast-paced control room environment, you will play a key role in ensuring full operational coverage, coordinating staff deployment, responding to incidents, and maintaining high service standards at all times. This is a critical operational role suited to someone who thrives under pressure, can make sound decisions quickly, and has strong logistical and communication skills. Hours of Work: Night shifts, 4 on- 4 off shift rotation. Salary: To be discussed at interview Key Responsibilities Coordinate and oversee daily control room operations across multiple sites Manage and plan staffing levels, ensuring full shift coverage at all times Cover unfilled shifts, absences, and urgent operational requirements Respond effectively to unplanned staffing or operational issues Monitor booking on/off procedures, check calls, CCTV, mobile patrols, and alarm activations Log, manage, and escalate incidents in line with company procedures Produce accurate operational reports and maintain detailed records Liaise professionally with on-site teams, senior management, and external partners Conduct structured shift handovers to maintain operational continuity Support vehicle coordination, key holding, and equipment management Skills & Experience Required Previous experience in a control room, operations, or security coordination role Strong organisational and workforce planning skills Proven ability to multi-task and prioritise in a high-pressure environment Calm, decisive, and solution-focused approach Excellent communication skills and strong attention to detail Confident using IT systems, monitoring platforms, and scheduling tools Valid SIA licence (mandatory) Valid CCTV licence (desirable) Full UK Driving Licence (desirable) What We Offer A varied and challenging operational leadership role Supportive management team and professional working environment Opportunities for career development within a growing security business Benefits: Company pension Benefits: Company pension Experience: Security : 1 year (preferred) Control Room: 1 year (required) Licence/Certification: SIA Licence (required) CCTV Licence (preferred) Driving Licence (preferred) Work Location: In person