Facility Management•1-10 employees
Hiring with us since February, 2020
Facility Management Company
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Tape London is recruiting for a daytime Office Administrator, this is a great opportunity for you to grow and develop in an evolving company. Main responsibilities will include but are not limited to: - Provide support to Directors and Senior Management - Planning and coordinating administrative procedures and systems - Diary management - Dealing with reservations during the day - General Office Management: answering phones, emails, drafting/editing documents - Meeting & greeting visitors; screening telephone calls and directing them to the right person - Providing end-to-end customer service from client onboarding to ongoing support including assisting with setting up client meeting/events, on & offboarding clients from systems, dealing with general client queries - Team coordination and management Key Skills Required: - Knowledge of Monday.com is desired but not compulsory for the right candidate - Ability to maintain high attention to detail while working in a multifaceted, fast-paced and growth-focused environment - Excellent written & verbal communication skills - Strong IT/Tech skills required - Strong administrative skills - Ability to multi-task under pressure with the ability to prioritise - Willingness to work hard, an aptitude to learn, tenacity, team player and a growth mindset This is a full time, office-based role with some flexibility to work from home occasionally
We are currently seeking Reception team members to support our team and guests - IN KINGS CROSS. The role’s primary focus is on ensuring every single guest has an unforgettable experience at our hotel. Key requirements. • Excellent customer service and problem solving skills. • Auditing and banking end of shift reconciliations. • Supporting other teams in the hotel and ensuring effective shift handovers. • Passion for service and delivering unforgettable experiences to our customers. • Positive attitude and drive. • Passion for developing yourself • Kindness, honesty and care for the surrounding community. • Good understanding of the industry and what it takes to be the best. • Imagination and ability to maximise business potential. Must have right to work in UK and be able to commute to property locations. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. In everything we do, we are thoughtful, humble, honest and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget.
The receptionist supervisor will assist the duty manager in all business operations. The supervisor must be confident in Supervising and Working Alone in the Hotel building during some shifts. We are a small Boutique Hotel in Great Titchfield St, W1W 7QR, consisting of 5 Bedrooms. We are seeking a Flexible Hotel Receptionist supervisor to Work shifts from 7 a.m. to 10 p.m., 5 days a week. Candidates must be confident enough to work alone and on weekends. Your duties involve front desk reservations, assisting the manager in all customer services, and supervising the hotel reception during various shifts. Duties also include a combination of Administration, Updating Prices and Inventory, replying to emails, Managing Housekeeping and concierge, portering, keeping Reception and common areas clean and sanitised, and assisting with all guests’ requirements. Training will be provided. Must be very flexible and willing to work both Mornings and Afternoon Must be Willing to Work on a Rota timetable, including weekends and public holidays if required. This is a great opportunity for personal development and to gain more experience in Reservations, Customer service, Sales, Accounts and Administration, and Hotel Management. Join our team at our small, privately run 5-room Hotel. We foster a supportive work environment where your contributions are valued, and your professional growth is encouraged. We are seeking someone who has: - Fluent in Written & spoken English. -Good with Computers - Able to handle reservations and allocation of bookings - Experienced in Supervisory role - Must be Flexible and willing to work weekends, Bank Holidays, early Mornings, or evenings. - Very Competent, Able to work alone. -Hard Working, patient, and Calm - Helpful, polite, and Willing to assist Guests with Luggage or solve problems - Guest Customer Service focus, Very Friendly, Polite. - Good communication skills, keeping the manager up to date with any problems and follow-up. -Good Listener, managing any requests or issues with genuine warmth and interest in learning - Good personality with a can-do attitude and self-motivation. - Provide professional Service and be able to smile at work. Job Duties involve: Check-In and Check-Out Hotel Guests Managing Online Reservations Liaising with Customers and their requirements. Handling any room complaints Managing all Emails and Telephone Queries Administration Random Room Inspections Attending to Guest requests Assisting in Managing all Departments: Reservations, Housekeeping Please e-mail your CV via attachment (You Must have a UK work permit), and Experience (1 year+ work experience.) .... etc Job Types: Full-time,
Are you a night owl with a passion for customer service and a knack for flexibility? We're seeking a dedicated Night Concierge to join our team in Central London. As a vital member of our team, you'll be responsible for ensuring the safety and satisfaction of our client during the nighttime hours. Responsibilities: Provide exceptional customer service to residents and guests Monitor and maintain the security of the premises. Handle inquiries and requests promptly and courteously. Perform regular patrols of the property. Assist with resident needs, including package delivery and maintenance issues. Drive client's vehicles as needed for various tasks. Requirements: Full and clean driving license. Excellent communication and interpersonal skills. Ability to work independently and under minimal supervision. Strong problem-solving abilities. Flexibility to work 12-hour night shifts, 3 nights a week. Benefits: Competitive hourly rate of £15 per hour. Central London location with easy access to transportation. If you're ready to embark on a rewarding career where you can make a difference, apply now to join our team as a Night Concierge. We look forward to hearing from you!
We are a well established backpackers hostel in central London and we are currently looking for our next 'super star; reception team member. If you have a bubbly personality, like to have fun at work and willing to provide great customer service then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands on' and your job tasks will include welcoming guests to the hostel, checking in and checking out of guests, processing payments, attending the laundry room, light cleaning and tidying up duties, security and supervision. We are recruiting for a part time position for two-three shifts a week. Shifts are variable and the pattern is:mornings (8-4) or evenings (4-00) and nights (00-8.00). No previous experience required but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. If interested please get in touch to arrange an interview.
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.