Facility Management•1-10 employees
Hiring with us since February, 2020
Facility Management Company
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A housekeeping supervisor is a senior role within housekeeping that involves overseeing housekeeping duties across different establishments, like hotels or university accommodation buildings. Housekeeping supervisors are typically expected to be able to successfully implement different strategies to improve the efficiency and overall function of the housekeeping department. This role demands leadership and excellent management to ensure staff carry out all tasks correctly and to a high standard that positively reflects on the establishment. Key skills for a housekeeping supervisor: Organisation: Organisation skills are necessary to successfully delegate tasks and areas for the housekeeping department to work on and prioritise. Organisation skills are also valuable for monitoring cleaning progress and the use of cleaning supplies. Multitasking: The ability to multitask is essential for this role because housekeeping supervisors might be working on completing a number of different tasks simultaneously. For example, housekeeping supervisors work on meeting cleanliness standards themselves whilst also delegating tasks and overseeing other members of staff. Leadership: The housekeeping supervisor delegates tasks and assigns work to members of the team. Housekeeping supervisors also organise and supervise training sessions where leadership skills come in handy. Management skills: Management skills are valuable for remaining organised and staying on top of cleaning schedules. Being able to successfully and efficiently delegate tasks and manage time is useful for this role. Communication: These are useful as it's the responsibility of housekeeping supervisors to effectively communicate the standards of cleaning needed and delegate tasks. Housekeeping supervisors also communicate with the owners of the establishments to ensure their goals and personal standards of cleanliness are being met at all times. Customer service skills: It's valuable for housekeeping supervisors to have good customer service skills because it falls into the responsibilities of the housekeeping supervisor to deal with customers who have any complaints or issues with their rooms.
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