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• Battersea Dogs and Cats Home

  

  Rehoming and Welfare Coordinator (Cat Rehoming)

  2 days ago

  Part-time

  Nine Elms, London

  We are looking for a Rehoming and Welfare Coordinator (Cat Rehoming) to join the team at Battersea London. In this role you’ll provide exceptional customer service within our Rehoming remit while effectively coordinating the smooth and expeditious journey of cats through the Home. The right candidate will have: • Significant experience working in a demanding customer service environment, consistently delivering excellent service., • Proven administrative experience with strong attention to detail., • A track record of producing high‑quality work with minimal supervision, while managing and prioritising a busy workload and multiple tasks., • A positive approach to change, with proven experience of adapting effectively., • Strong written English and numeracy skills, and confident use of MS Office and IT systems., • Clear and adaptable communication skills, with the ability to tailor your style to different audiences., • Experience handling sensitive issues with empathy, professionalism, and resilience., • Flexibility and the ability to manage multiple tasks in a fast‑paced environment.

  Easy apply
• Grandio Group

  

  Sales and Reservations Manager

  7 days ago

  £38000–£42000 yearly

  Full-time

  London

  Sales & Reservations Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting July Want to be part of an opening team where your energy actually shapes the culture? Grandio Groupe is launching a brand-new venue on Kensington High Street this June, and we’re looking for a Sales and Reservations manager to join us from day one. This is your chance to step into a role where you’re not just managing sales & reservations – you’re helping build something people will talk about. 🚀 The Role As S&R manager, you’ll be right in the action – leading the desk, supporting the management team, and helping create a buzzing, high-energy atmosphere every single day. You’ll: • Lead reservations with confidence, pace, and personality, • Deliver standout guest experiences from open to close, • Support training and development of the team, • Keep standards high across service, cleanliness, and operations, • Jump in wherever needed – bar, floor, or behind the scenes, • Work closely with the Deputy GM and GM to keep everything running smoothly, • Adopt a proactive sales approach to bring guests to the venue 🌟 What We’re Looking For • Experience in a supervisory or management role in hospitality, • A hands-on, lead-from-the-front attitude, • Someone who brings great energy and sets the tone on shift, • Strong communication and team-building skills, • A cool head under pressure and a sharp eye for detail, • A genuine passion for people, service, and great vibes 🍸 What You’ll Get • The chance to be part of an exciting new opening, • Real progression opportunities within a growing group, • A fun, supportive, and ambitious team environment, • Competitive salary + bonus potential, • The opportunity to grow your career with a brand on the rise 🎯 Why Grandio Groupe? We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special. Apply now and help us make opening day unforgettable.

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• Emerald Life Limited

  

  Customer Service Assistant

  1 month ago

  £14 hourly

  Full-time

  London

  We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with information, support, and solutions to their inquiries and concerns. Your primary goal will be to ensure a positive customer experience by addressing issues efficiently and effectively, striving to exceed customer expectations. You will work in a fast-paced environment where strong communication and problem-solving skills are essential. As a Customer Service Agent, you will handle a variety of customer interactions, including answering policy inquiries, assisting with the admin and the contact with customers by email and phone as part of our award-winning service, and resolving issues. Additionally, staying knowledgeable about our products will be crucial to your success in assisting customers. You will have the opportunity to contribute to our mission of delivering exceptional service and building lasting customer relationships. If you are passionate about helping others, possess a strong customer focus, and thrive in a collaborative environment, we invite you to apply and be part of our commitment to excellence in customer service. Responsibilities • Respond to customer inquiries via phone and email in a timely and professional manner., • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. Requirements • Respond to customer inquiries via phone and email in a timely and professional manner., • Accurate data entry skills, • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. The job is a contractor role so applicants must have their own laptops and phone. Pay £14/hr

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• Piggy's Salads & Sandwiches

  

  Customer Service assistant in Salad and sandwich shop

  1 month ago

  £14–£16 hourly

  Part-time

  London

  Shop Assistant – Food Preparation & Customer Service Location: Piccadilly, London Hours: Monday to Friday, 10.30 – 3:30pm (No evenings or weekends) We are a small, independent food shop based in Piccadilly, London, looking for a reliable and friendly team member to join us. We prepare fresh sandwiches and salads made to order and pride ourselves on providing warm, attentive service to every customer. This is a customer-facing role in a busy but welcoming environment, ideal for someone who enjoys working with people and takes pride in good food and service. Duties include: Morning food preparation Preparing fresh sandwiches and salads to order Serving customers during the busy lunchtime period Maintaining a clean and organised workspace Providing friendly and helpful customer service Full training will be provided on our menu and preparation methods. Working Hours: Monday to Friday 10.30am – 3:30pm No evenings or weekend work Benefits: Friendly small-team environment Full holiday allowance Workplace pension (after 3 months) Food provided during shifts Stable weekday hours We are looking for someone who is: Friendly and reliable Comfortable working with customers Able to work at a steady pace during busy lunch periods Punctual and organised Willing to learn

  Immediate start!

  Easy apply
• Concentrix

  

  Customer Service Advisor

  2 months ago

  £27000–£30000 yearly

  Full-time

  Carnaby, London

  As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional support and resolving inquiries efficiently. This role is crucial in maintaining high levels of customer satisfaction and ensuring a positive experience with our services. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information and guidance on products, services, and policies., • Troubleshoot and resolve customer issues, escalating complex cases to the appropriate department when necessary., • Document all customer interactions and resolutions accurately in our systems., • Maintain a high level of product and service knowledge to effectively assist customers., • Adhere to company policies and procedures to ensure consistency and quality of service., • Contribute to a positive team environment and continuously seek opportunities to improve the customer experience. Required Skills and Experience: • Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely., • Excellent problem-solving abilities and a calm, empathetic approach to customer interactions., • A genuine passion for helping people and delivering outstanding customer service., • Proficiency in using computer systems and navigating various software applications., • Ability to work effectively in a fast-paced and dynamic environment., • Previous experience in a customer service role is desirable, but not essential, as full training will be provided.

  Immediate start!

  Easy apply
• Amazon Web Services

  

  Senior Enterprise Account Manager, FSI Enterprise

  2 days ago

  London

  Would you like to be part of a team focused on accelerating cloud adoption and digital transformation across the UK Capital Markets sector? Amazon Web Services (AWS) is seeking an exceptional Senior Account Manager to work on one of our most strategic customers within UK Financial Services, driving strategic growth through market leading innovation. This role requires a candidate who possesses both enterprise sales excellence and deep Financial Services Industry (FSI) domain expertise, with the ability to navigate complex, ambiguous situations while managing internal and external relationships at the highest levels. You will work across a team of Solution Architects, Customer Success, Sales Specialists, Technical Account Managers and others to drive business outcomes. Working as part of the broader UK FSI organization, you will collaborate with multiple business units and specialists including FSI industry experts, Migration and Modernization specialists, Partner teams, and Digital Innovation experts to deliver exceptional outcomes for your customer. Key job responsibilities Strategic Leadership & Team Development • Build and develop a high-performing account team, co-creating the sales strategy, methodologies, and processes to accelerate customer adoption and meet and exceed revenue targets, • Hire and develop top talent, acting as a coach to the broader v-team and cross-functional teams while fostering a culture of customer obsession and operational excellence, • Establish yourself as a key AWS voice within the UK Capital Markets, building relationships with industry influencers and serving as a thought leader on cloud transformation Revenue Growth & Account Strategy • Drive revenue growth to meet or exceed ambitious targets through strategic account planning and execution, • Develop and execute comprehensive account strategies that create robust sales pipelines, including opportunities in existing business units and net-new lines of business, • Own senior executive relationships (CxO level), establishing AWS as the trusted transformation partner Sales Excellence & Operational Discipline • Establish regular sales and business reporting cadences, managing the sales pipeline through AWSentral to accurately forecast business performance, • Evaluate sales metrics and data to continuously evolve strategy and drive improved outcomes, • Guide strategic thinking for account strategy, provide innovative ideas for opportunity development, and improve win probability through positioning of AWS differentiators, • Master operational elements of the business by coordinating with Sales Operations and engaging with Legal, Finance, HR, Tax, and other AWS teams as appropriate Cross-Functional Collaboration & Industry Expertise • Wield significant influence across internal AWS teams, working strategically with Marketing, Solution Architecture, Partner, Business Development, Professional Services, and Training organizations, • Collaborate with FSI industry specialists, to leverage repeatable sales motions for industry-specific workloads, • Partner with the AWS Partner Network to execute joint selling opportunities, driving partner attachment and co-sell strategies Customer Engagement & Transformation • Engage at the CxO and Board level, understanding their business priorities and working backwards from their challenges to deliver industry-relevant business value, • Drive conversations around digital transformation, modernization, data-driven decision making, operational resilience, and emerging technologies including AI/ML and generative AI, • Navigate complex contract negotiations, deal structuring, and private pricing agreements in collaboration with Legal, Finance, and Compliance teams, • Champion customer success by orchestrating #OneAWS resources to deliver seamless, high-quality customer experiences About the team You will join a customer-obsessed UK Financial Services sales organization that strives every day to delight our customers and aspires to be the UK's transformation partner and cloud platform of choice. The UK FSI team has established deep relationships across banking, capital markets, payments, and insurance sectors, with a proven track record of driving strategic wins and long-term customer partnerships. The team operates with a collaborative, One-Team mindset, working closely with Solutions Architects, Partner Success Managers, Customer Success Managers, and industry specialists to deliver comprehensive solutions. You'll be part of a tenured account team that values innovation, customer obsession, and continuous learning, with opportunities to influence AWS strategy at the highest levels. • Experience as a quota-carrying technology field sales professional with a proven track record of success selling complex cloud solutions to large enterprises within Financial Services, • Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization, • Experience demonstrating strong analytical abilities and confidence in the use of data, • Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams, • Experience in English-language communication skills, both written and verbal, • Experience in commercial transactions, • Experience working with or having knowledge of cloud computing and existing cloud technologies, • Experience working with Systems Integrators and Consulting Companies to achieve sales, • MBA, or Advanced degree, • Experience as a manager with a track record of success, • Experience in large complex deal negotiations with a successful track record Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon Web Services

  

  Principal Account Manager, Manufacturing, Manufacturing & Logistics

  2 days ago

  London

  AWS is seeking a world class sales professional to manage our manufacturing customers within our UK region. The AWS AGS team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. The Principal Account Manager will be responsible for providing business leadership and management of a select number of accounts. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage resources. You will define a CXO relationship strategy within the accounts, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction. Key job responsibilities The Principal Account Manager (AM) is responsible for teaming with the customer’s IT Organization to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. The AM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The AM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. About the team AWS Manufacturing & Logistics Team are responsible for driving revenue, adoption, and growth from the largest and fastest growing enterprise-level customers in the sector. Sector includes a mix of process and discrete manufacturers. • Experience as a quota-carrying technology field sales professional with a proven track record of success selling complex cloud solutions to large enterprises within Financial Services, • Experience in a client facing consultative role working with large, complex enterprise customers, • Experience delivering results and generating transformational growth, • Experience identifying, developing, negotiating, and closing large-scale technology deals, • Experience selling cloud solutions at a software company or equivalent, • Experience delivering technology products or services in a high growth environment, • Experience with presentations and speaking with executives, IT, management, and developers, • Experience identifying, developing, negotiating, and closing large-scale technology projects for global customers, • Knowledge of cloud computing technologies, • Experience in technology-related sales, business development, or sales engineering/consulting, • Bachelor's degree, or Bachelor of Arts degree, • Experience with technology transformation initiatives, • Knowledge of cloud computing services or deployment architecture, • Experience in technology/software sales, pre-sales, or consulting Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon Web Services

  

  Enterprise Account Manager, UK Energy Team

  5 days ago

  London

  Join a dynamic cloud technology environment where you'll drive digital transformation for leading UK energy organizations. Partner with C-level executives to create innovative solutions that shape the future of the energy sector using advanced cloud technologies. About the Team: We are a collaborative team focused on helping energy sector organizations innovate and transform through cloud technology adoption. Our team combines deep industry expertise with technical knowledge to deliver impactful solutions. We work closely with internal teams and partners to create comprehensive strategies that drive customer success. Key job responsibilities • Design and execute strategic account plans that align with customer business objectives, • Build and nurture relationships with senior executives and key stakeholders, • Create innovative solutions that enable customer transformation and growth, • Collaborate with internal teams to deliver comprehensive customer solutions, • Develop and maintain partnerships to expand market reach A day in the life You'll collaborate with diverse stakeholders to understand their business challenges and develop tailored solutions. You'll build relationships with key decision-makers, participate in strategic planning sessions, and work with technical teams to design and implement transformative solutions. You'll also mentor colleagues and share insights across the organisation. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. • Experience working in a sales role, • Experience in strategic planning, • Experience driving internal cross-team collaboration, • Experience building and cultivating relationships with internal and external stakeholders, • Experience solving problems with technology in the Energy & Utilities industries, • Bachelor's degree Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.