Casa Cannoli

Casa Cannoli is a fast-growing, London-based company who specialises in sweet Italian pastries. We are looking for a Market trader to join our team. The ideal candidate will be hard-working, passionate, flexible and ambitious. Previous customer service experience is beneficial but a willingness to learn is more important. Days required: Friday, Saturday and Sunday: a typical a day starts between 08:00 and 09:00 and ends between 16:00-20:00. Job Type: Part-time Hours per week: circa 25 Pay: £12/hour starting salary with growth opportunities. Location: Central London. Specific locations may vary based on business needs We are looking for staff who can commit to the position for at least 6 months plus. This role is available immediately. Duties Selling our delicious products in markets across London. Setup and breakdown of market stall: no heavy lifting required. Perks of the job: • Growth opportunities • Relaxed atmosphere

We're currently seeking a Store Manager for our brand new store opening in Hampstead Heath! Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counselling support provider

Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

As a Part Time Retail Sales Specialist, you'll play a crucial role in ensuring a positive shopping experience for customers while supporting the operational aspects of the retail environment. You'll be responsible for assisting customers, maintaining merchandise displays, processing transactions, and contributing to the overall efficiency and success of the store. Key Responsibilities: 1. Customer Service: - Greet customers warmly as they enter the store and assist them in finding products or services they need. - Provide product information, answer inquiries, and offer recommendations to enhance customer satisfaction. - Address customer concerns or complaints promptly and escalate issues as necessary to ensure resolution. 2. Merchandising: - Ensure merchandise displays are visually appealing, organized, and adequately stocked to attract and engage customers. - Regularly restock shelves, racks, and displays with new merchandise, maintaining proper inventory levels. - Assist in arranging promotional displays and implementing marketing initiatives to drive sales. 3. Point of Sale Operations: - Operate cash/ POS registers and handle transactions accurately and efficiently, including processing payments, refunds, and exchanges. - Verify and reconcile cash drawers at the beginning and end of each shift, adhering to cash handling procedures. - Maintain a clean and tidy checkout area, ensuring it's well-stocked with necessary supplies. 4. Assisting with Operations: - Assist with receiving and unpacking merchandise shipments, verifying contents, and updating inventory records. - Monitor and report on inventory levels, identifying low stock items and assisting with reordering as needed. - Perform routine tasks such as pricing merchandise, tagging items, and adding new products to shelves/racks. 5. Team Collaboration: - Collaborate effectively with team members to ensure smooth store operations and excellent customer service. - Communicate effectively with colleagues and management regarding customer feedback, operational issues, and other relevant matters. - Support fellow team members during busy periods or special events to ensure optimal customer service and efficiency. Skills and Qualifications: - Previous retail or customer service experience preferred. - Excellent communication and interpersonal skills. - Strong attention to detail and ability to multitask in a fast-paced environment. - Basic math skills and proficiency in operating cash registers. - Ability to work flexible hours, including evenings, weekends, and holidays. - Positive attitude, enthusiasm, and willingness to learn. Retail Sales Specialist will work in indoor retail environments, such as department stores, supermarkets, boutiques, or specialty shops. The role may involve standing for extended periods and lifting/ replacing products.

Empanada Circle is ready to take over London with empanadas! We are on a mission to assemble a dynamic team of fun-loving and dedicated individuals. As a member of our team, you'll be at the forefront of representing our brand and embodying our unique culture. In addition to providing exceptional customer service, you'll also be responsible for baking delicious empanadas and fulfilling all the duties expected of a cafe employee. At Empanada Circle, we believe in fostering a diverse and inclusive workplace where every team member has the opportunity to create unforgettable experiences for our customers. Key responsibilities include: - Engaging with customers, taking their orders and processing payments - Baking products for sale - Conducting regular stock checks - Organise food presentation - Take away coffee service (super automatic machine - no experience necessary) - Ensuring a clean and sanitized work environment - Adhering to health and safety guidelines Ideal candidates will: - Demonstrate awareness of and adherence to operational policies and procedures - Maintain punctuality and consistent attendance - Be flexible to work various shifts, including early mornings, evenings, nights, and weekends Requirements: - Previous experience is not required - Intermediate proficiency in English is necessary - Full-time schedule: 8:30 am to 10:00 pm - Hourly wage starting from £10.80 with potential for increased pay based on experience - Start in April