Guest Services•51-250 employees
Hiring on JOB TODAY since April, 2025
We're a vibrant team dedicated to people delivering authentic service. From reception to community management, we craft standout, people-first experiences for our clients that genuinely connect. Come thrive in our award-winning culture!
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We are looking for fabulous Workplace Assistant who is: - Proactive and curious with a willingness to take ownership of the space - Creative and resourceful in finding answers - Can multi-task and juggle a few things at once - Is hands on with managing the space including setting up furniture for meetings and events - Is a natural communicator - Gets a buzz from making people smile - Has excellent attention to detail What's Involved? You will become part of a wonderful team in a fast paced and professional environment. This is an agile and active role. You will be moving around managing the physical space including managing post and stationery, moving furniture, and supporting our customers with ad-hoc requests to deliver five star service within a corporate office. You will be responsible for creating a fantastic experience for all staff. Agility and proactivity are cornerstones of the experience and you will be trained to wear many hats to support everything from couriers and post, to office maintenance and assistance. Your role will be: - Managing incoming and outgoing post and couriers - Overseeing the office space including it is clean, tidy and maintenance issues reported - Ownership of the stationery areas ensuring they are clean and fully stocked - Lead on changing the layouts of flexible meeting rooms for large meetings and events - To be warm and engaging with customers and colleagues creating a trusted partnership - Assist customers with ad-hoc requests - Comply and assist with our health and safety policies and best practices Finer Details: - £33, 140 - Monday to Friday, 40 hours between 8am and 6pm - 25 days holiday - Health and lifestyle benefits including private healthcare
We are looking for an amazing leader to run the Reception for our client based in the City. Located in one of London's most iconic buildings, we are looking for someone with proven experience within a corporate reception role who is looking to develop their skills as a leader. The office is a hive of activity with meetings and events. The service is professional but personal with personality at its core to build relationships. You will take responsibility of the welcome experience, meeting room reservations, and ad-hoc tasks to support the running of the London office. You will be responsible for overseeing the Reception, including management of our Receptionist. If you can demonstrate the following please get in touch: - nurture a culture of excellence, accountability and proactivity - be curious to drive innovation and performance with a focus on customer service - have experience with reception, reservations and events - expertise in building client relationships Finer Details: - £36, 000 per annum - 40 hours per week, Monday to Friday, 7.30am to 6pm - 25 days holiday - Wellbeing benefits including private healthcare - Client discretionary bonus
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助理(Assistant)- 英国伦敦 岗位职责: 日常行政支持:处理邮件、日程安排、会议协调等基础办公事务; 本地事务协助:熟悉英国当地情况,协助预订差旅、办理相关事务、联络外部合作方等; 社交媒体支持:配合公司社交媒体运营,进行简单的数据整理、内容发布或市场调研;具备社交媒体账号(如Instagram、LinkedIn、小红书等)运营经验者优先; 文件管理:整理和归档重要文件、合同、报表等; 其他临时事务:完成上级交代的其他辅助工作。 岗位要求: 语言能力:英语流利,能熟练进行口头和书面沟通,熟悉英国文化及本地事务; 工作经验:有行政助理、秘书或相关经验者优先,优秀应届生亦可考虑; 本地适应性:目前居住在伦敦或周边地区,对本地环境熟悉,有良好的问题解决能力; 学习能力:能够快速适应新任务,愿意在工作中学习和成长; 灵活性:可接受一定的工作时间调整,有责任心,能够独立完成任务。 薪资待遇: 年薪范围:£22,223 - £28,000(根据经验调整) 可考虑持有PSW签证的应届生,薪资待遇面议 额外福利可面谈(如灵活办公、节假日福利等) 工作地点: 伦敦市区,可结合远程办公 欢迎对本岗位感兴趣的候选人投递简历! 职位类型:全职, 应届生 工作语言: English (首选) Mandarin (首选) 工作权利: 英国 (首选) Assistant – London, UK Job Responsibilities: Daily Administrative Support: Handle emails, schedule appointments, coordinate meetings, and manage general office tasks; Local Affairs Assistance: Assist with travel bookings, administrative processes, and external partner communications, leveraging knowledge of the UK; Social Media Support: Support company’s social media operations, including data organization, content publishing, or market research. Experience in account management (e.g. Instagram, LinkedIn, Xiaohongshu) is a plus; Document Management: Organize and archive important documents, contracts, reports, etc.; Other Ad-Hoc Tasks: Complete other support tasks assigned by supervisors. Job Requirements: Language Skills: Fluent in English, both spoken and written; familiar with UK culture and local affairs; Work Experience: Prior experience as an administrative assistant, secretary, or in a related role is preferred; outstanding fresh graduates will also be considered; Local Adaptability: Currently residing in London or nearby areas, familiar with the local environment, and capable of problem-solving; Learning Ability: Quick to adapt to new tasks, willing to learn and grow on the job; Flexibility: Able to accommodate some work schedule adjustments, responsible, and capable of working independently. Salary & Benefits: Annual Salary: £22,223 - £28,000 (dependent on experience) PSW Visa Holders Considered: Salary negotiable Additional Benefits: To be discussed (e.g., flexible working arrangements, holiday benefits, etc.) Work Location: London city center, with remote work flexibility If you are interested in this position, we welcome your application! Work Location: Hybrid remote in London EC3A
Urban Chic, one of London's most stylish and design-led serviced apartment providers, is looking for a confident and professional Receptionist to join the team at Chilworth Court, our elegant aparthotel in Paddington. As our Receptionist, you'll be the first person our guests see and speak to, setting the tone for a welcoming, professional, and seamless experience. This is a key front-of-house role in a boutique setting where no two days are the same, and where you'll often be the main point of contact on-site. At Urban Chic, we're proud of our progress and ambitions. We're working hard to become an employer of choice, a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year Your responsibilities will include: - Welcoming guests and managing all check-in/check-out procedures - Providing local information and responding to guest queries - Handling emails, calls, and payments with accuracy and professionalism - Coordinating with housekeeping and maintenance to ensure smooth daily operations - Carrying out daily apartment inspections to ensure quality and presentation standards are met - Logging incidents, shift notes, and updates for the Building Manager - Ensuring the reception area remains clean, tidy, and presentable at all times - Following health & safety procedures We're looking for: - At least 2 years of experience in a front-of-house, reception, or guest-facing role - A warm and professional manner, with excellent communication skills - Confidence working independently and handling guest concerns - Strong organisational and multitasking abilities - Familiarity with Microsoft Office; PMS/booking system experience is a plus - A proactive, solution-focused mindset - Fluent spoken and written English; additional languages are a bonus Working hours: 42 hours per week 12-hour shifts from 7:00 AM to 7:00 PM 3 to 4 shifts per week on a rotational basis, including weekends and bank holidays Schedule provided in advance We believe in raising standards for our guests, properties, and team. We'd love to hear from you if you're ready to bring your talent and personality to a company growing with purpose and heart. All applicants invited for an interview must provide proof of their right to work in the UK. Job Types: Full-time, Permanent Pay: £12.50 per hour Benefits: - Additional leave - Company events - Company pension - Employee discount - Health & wellbeing programme - Private medical insurance - Referral programme Schedule: 12 hour shift Day shift Every weekend
Hi, I've started a new company and just need an extra pair of hands to help out with both business and house-work. Task will involve everything from adding stickers and labels to product, packaging, running errands, laundry, housekeeping etc. Most of the work will take place from my apartment in Moorgate. There might be days with several hours of downtime, you'll of course still be paid for those hours. best, Rasmus
Exciting Opportunity at Urban Baristas: Junior Operation Manager & Store Support Are you ready to elevate your career and join a dynamic team? Urban Baristas is seeking a new Junior Operations manager to take over our essential administrative functions. This role is perfect for a detail-oriented professional with exceptional organizational abilities and a passion for efficiency. Key Responsibilities Store support: Work from different Urban Baristas locations to enforce company standards Cover shifts occasionally Help managers and locations staff with issues and queries Work from Urban Baristas Roastery 1 day per week Daily checks management Administration: Responsible for Urban Internal orders Acknowledge orders and purchase requested items Gather invoices to upload on accounting Monitor shops funds / request top ups Ensure petty cash receipts are uploaded on system Financial weekly report Ensure office is stocked with stationary Ensure office is stocked with branded packaging that needs to be distributed across stores Qualifications: Proven experience in an administrative role, preferably in a fast-paced environment. Strong organizational and multitasking skills with an eye for detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to work independently and as part of a team. What We Offer: Competitive salary Paid travel Opportunity for growth and professional development A vibrant and inclusive work environment The chance to be part of a growing, innovative company If you are a motivated professional looking to take the next big step in your career, we would love to hear from you. Apply now to join the Urban Baristas family and contribute to our success!
Operations Assistant (12-Month Fixed Term) Join the Team at St Dionis Church, Parsons Green We are looking for someone who loves making things work—someone who finds joy in order, hospitality, and making people feel at home. Whether you’re running smooth Sunday gatherings or supporting the daily life of the church behind the scenes, your care and coordination will help others thrive. If you’re passionate about administration, creating welcoming spaces, and serving a vibrant church community, we’d love to hear from you. Why Join Us? St Dionis is a welcoming, diverse, and supportive church community in Parsons Green. You’ll play a vital role in helping our ministry flourish and in making our church a place where everyone feels at home. How to Apply Please check out our website and social media to find out more about us. To apply please send your CV and a short cover letter outlining your interest and suitability for the role to our Operations Manager. Closing Date: Sunday 27th July 2025
Days: Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time: - 09/10:00 –17/18:00 and Saturday 11:00 – 17:00 Salary: £23,000 – £25,000 (Plus generous target based bonus potential) This is a full time, fully office-based role We are seeking an experience, reliable and organised Administration Assistant to join our busy, fast paced environment. You will play a crucial role by making sure our current tenants renew their tenancy contacts, checking their viability and ensure all administration details are finalised in time. If you think this could be you then we would love to hear from you! Requirements: − Send renewal invitation to tenants from the 3 months to contract expiration date and at the last 45 days before contract end date, call tenants or re-sending frequent reminders during this time, weekly and daily towards the end of tenancy. − Negotiate with tenants regarding the rent and length and prepare the renewal contracts, send via Docusign. − Update the tenancy on the system according to the renewal information for purpose of other departments. − Prepare the section 21 notice and other notice documents and send to tenants by the required method − Renewal Rent increases will require tenant finance checks again to ensure tenant details are still correct and confirmation of new room prices within the remit of the renewal process bracket and within the overall room pricing. − Check client’s correspondence and confirm what clients wish not to continue and wish to renew, volume is dependent on the season. − Check historic and current payment be behaviour of tenants to ascertain if they are good renewal candidates. − Checking the customer service email, respond to most urgent tenant complaints giving a response time frame and what department will be getting back to them. − Inform correct department and person of the issues reported − Classify complaints and issues reported and follow up and present the results to Finance department management, on a monthly basis. − Carry on following Right to Rent checks − Liaise with accounts, property management, admin and when relevant Sales Director and Sales Manager. Skills required: − Very good command of English written and oral, a good communicator. − Proven experience in an administrative and sales role is beneficial. − Good with Word, Excel, very good at calculations, strong attention to detail and accuracy. − Great organisational and time management skills, able to prioritise, flexible and adapt to changing priorities and deadlines. − Able to build rapport with colleagues, work proactively, with minimal supervision and positive attitude. We offer our employee the following benefits: − Fresh fruit available each day − Regular paid for eye sight test − Staff Benefits-Discounts scheme − Additional annual leave and SSP top up pay accrual with length of service − 1 day off on your birthday and 1 wellness day off per year − Summer and Winter Company party with closure between Christmas to New Year
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. - The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.