Master Style

Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally

Spa Therapist - Kensington, London Job Type: Part Time Holiday Inn London – Kensington High Street is one of Europe’s largest Holiday Inn properties, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can accommodate up to 300 delegates. Our Food & Beverage offering comprises of a spacious restaurant, Lounge Bar and Open Lobby café. Additionally, we offer a stunning private garden area plus a Health Club, Pool, and Spa. We are looking for a Spa Therapist who is qualified to provide facial electrotherapy treatments and can provide first class treatments and exemplary customer care to our guests during their Spa journey. Job purpose: As Spa Therapist will report directly to the Spa Manager and will help ensure the safe and efficient day to day operation of the Spa. Job Role: As Spa Therapist you will have experience of the following: Facials Body treatments Massage Manicures, Pedicures and Gels Waxing Preparing treatment rooms In addition, you will also: Hold a VTCT Level 3 Facial Electrotherapy Certificate or equivalent. Demonstrate the highest level of professionalism in order to provide a first class and consistent service to your clients. Act as an ambassador for the Club and Spa, displaying a great sense of style and integrity. Convey to your clients a sense of knowledge and assurance. Possess demonstrable knowledge of relevant trends in the Health and Beauty industry. Be driven by and embrace new trends and innovations.

COCOLAS is a newly opened, high-end aesthetics and laser clinic based in the heart of Golders Green. Our clinic specialises in laser hair removal, skin rejuvenation, advanced facials, and a full range of aesthetic and beauty treatments. We pride ourselves on delivering exceptional client care and results using industry-leading technology in a welcoming and elegant environment. The Role: We are seeking a confident, qualified Beautician / Aesthetic Therapist with excellent customer service skills to join our growing team. You will be responsible for delivering a range of beauty treatments and supporting our core clinic services. This is a hands-on role for someone passionate about beauty and skin, who can perform treatments safely, professionally, and with genuine care. Key Responsibilities: Perform UNISEX full-body waxing and massage Deliver basic facials and skincare consultations Conduct facial threading (preferred, not essential) Support other beauty services listed on our website Maintain high standards of hygiene, professionalism, and client satisfaction Ensure a warm, welcoming experience for all clients Must-Haves: NVQ Level 3 in Beauty Therapy (or equivalent) Strong English communication skills Outstanding customer service and interpersonal skills Comfortable working with both male and female clients Confidence and experience in waxing and massage (essential) Nice-to-Haves (Bonus Skills): Laser hair removal qualification or experience Advanced skincare or facial techniques Threading, dermaplaning, microneedling, etc. Ability to upsell treatments and products effectively Hours & Salary: Part-time or full-time hours available Competitive salary based on experience and range of skills Salary negotiable for multi-skilled candidates Work Remotely: No – this is an in-clinic role only

Job description We are bei London a high end eco-friendly hair salon with a beautiful calm ambiance, based just 3 minutes walk from Parsons Green tube station, on the District line. We have a fantastic opportunity for an experienced, talented senior stylist to join our growing team. Your responsibilities: Delivering high end customer service bespoke to clients needs while continuing to build good relationships with clients. Uphold our values through organic hair products and principles. Cutting and styling hair for men, women and children. Provide advice and selling the featured Oway organic hair products in the salon to clients. Providing in-depth bespoke consultations for every client's needs from colour and cutting services, to various hair treatments including all colouring techniques. Work full time, flexible hours, on an average of 5 working days between Monday to Saturday. About you: Qualified Hairdresser At least 5 year experience Passionate and focused on your career in hair styling Friendly, polite and professional Enjoys providing good client service Prefers to work in a friendly social team Excellent English and communication skills

Hairdresser-colourist. We are an international brand PIED-DE-POULE is a chain of beauty salons. We are currently looking for a master hairdresser-colourist. • If your level is intermediate, we'll outline a training plan for the year ahead., • In-house school training from the top masters of the network., • Special prices for services and goods for you and your family., • assistant, • master, • leading master, • art director

We are Ukrainian international brand PIED-DE-POULE the chain of beauty salons. Now we are looking for a master of nail service. When you do your work, you get high from the process. This is important for us, because our goal is not just to provide services, but also to make style, so that our clients were in incredible delight from the new image that is properly selected and implemented qualitatively. It is important for you not just to perform the service, you feel responsible for your guest's nails not just today, but for the long term. You may not have a lot of experience, but you have the basic knowledge, you are very attentive and careful. Getting the perfect manicure is your passion. You are a professional and have an exceptional sense of taste. We are looking for people who are passionate and love their profession to join the team, so if you want to earn at the top end of the market and ‘play in the big leagues’, welcome to an interview. We'll give you lots of clients, a large marketing department in our back office is working on that. And your job will be to make them happy with the service, and the service. Make it so that after your service clients become regulars and recommend us to their family. Also you will have all modern tools (except personal). Working with clients will be a pleasure also because you will have all the leading brands of cosmetics at your disposal. Many masters working with us, quickly enough gain a good base of clients and go to a good income. This is the result of systematic improvement of skills, qualifications and knowledge of customer service. Within the company we teach this. Monthly your director will provide you with indicators of your work productivity, the most important of which will be the return of guests to you. Terms. We give you a rate for the first time (while you build up your customer base, so that the transition to a new place of work went smoothly and you have confidence). The amount of the rate, and in the future the percentage is negotiated at the interview. We will offer you to pass the test work after which you will have a personal file with a description of your strengths and weaknesses. • If you are a strong and experienced craftsman, we will give you the maximum percentage., • If your level is average, we will give you a training plan for a year ahead., • If you are just starting your way, we will offer you to become an assistant to a top master and learn for free. Work schedule. schedule 2/2 from 9.00 - 21.00 possible consideration of an individual schedule (discussed at the interview). Bonuses. Training in the internal school at the top masters of the network. Special prices for services and goods for you and your family. The opportunity to work in any salon of our network. Career and prospects. Each master has the opportunity to pass such steps in development with us: • assistant, • master, • leading master, • art director, • network teacher, • Once on our team you will inevitably grow as a professional. Send your CV and get in touch, an exciting new chapter in your professional career begins.

PLEASE NOTE This job is for an experienced technician (minimum 2+ years) who has worked extensively in a fast paced salon environment and is self employed. We primarily focus in nail extension and lash extension, so prior experience is a must as we are looking forward a technician go start working quickly without any additional training. Preference will be given to technicians who have already built a good reputation and have their own client list. Duties • Perform a variety of beauty treatments without assistance including lash extensions, lift lashes, manicures, gel extensions, pedicures, and waxing, • Maintain a clean and organised work area, • Communicate effectively with clients to understand their needs and preferences Requirements • Minimum 2+ years work experience in a nail salon environment working primarily with nail extensions, • Minimum 2+ years as a lash technician, • Previous experience in customer service is desirable, • Excellent interpersonal skills to interact with clients in a professional experience

Beauty Therapist