hospitality agency•more than 250 employees
Hiring with us since April, 2017
Award winning hospitality company looking to recruit the best FOH staff to our high profile venues in Central London
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Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Job Opportunity: Front-of-House Team Member Join London's most renowned fish and chips restaurant, frequented by celebrities like Dua Lipa, Lady Gaga, Ed Sheeran, Liam Gallagher, and more. We're seeking individuals with a passion for customer service, a warm smile, and a knack for multitasking. Requirements: - Previous experience in customer service preferred - Friendly demeanor and excellent communication skills - Ability to multitask in a fast-paced environment - Training will be provided Perks: - Free staff meals - Complimentary Saturday night drink - Generous tips - Join a team of friendly and young staff and management - Flexible schedule, 35 to 40 hours per week with typically 3 days off - Must be available to work Fridays and Saturdays, although not every week If you're looking for a dynamic work environment where you can grow and thrive, apply now to join our team!
We are looking for a Commis Waiter Or Waiter to join the team as part of Cipriani Family Full Time Commis Waiter/ Waitress (around 48 hours a week) You will work 8 shift a week with two days off. All extra shifts will be paid as overtime. Benefit: Private Insurance. Two meals per day are provided. Cash Tips Weekly. Responsibilities: - Provide excellent customer service to all guests - Take food and drink orders accurately and efficiently - Deliver food and beverages to tables in a timely manner - Ensure guest satisfaction by addressing any concerns or issues promptly - Upsell menu items and promote daily specials - Collaborate with kitchen staff to ensure timely and accurate order delivery - Assist with food preparation and plating as needed - Maintain cleanliness and organization of the dining area - Adhere to food safety and sanitation guidelines Skills: - Strong hospitality skills with a friendly and welcoming demeanor - Basic math skills for handling payments and making change - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Excellent communication and interpersonal skills for interacting with guests and team members - Knowledge of upselling techniques to increase sales and enhance the guest experience - Familiarity with guest service standards and best practices - Basic culinary knowledge to answer guest questions about menu items - Ability to work collaboratively with kitchen staff to ensure smooth operations Apply today and join us as a Waiter. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Chef - London Our mission at Flat Iron is to make remarkable steak accessible to all. Not just that, we also try to look after all our guests as if they were old friends. Everyone is welcome. To do that, we have an amazing team of great people who love what they do and love working at Flat Iron. So much so, that for two years in a row we have been voted one of the UK’s top 100 companies to work for*. We have won many other awards, but being listed as one of the best employers in the country is something we are incredibly proud of. What we’re looking for: ● Passion – You work in hospitality because you care. For you, getting stuck in and living life to the full is more fun than treading water. ● Like an old friend - You are generous, hospitable and you treat guests like old friends. No foChef - London Our mission at Flat Iron is to make remarkable steak accessible to all. Not just that, we also try to look after all our guests as if they were old friends. Everyone is welcome. To do that, we have an amazing team of great people who love what they do and love working at Flat Iron. So much so, that for two years in a row we have been voted one of the UK’s top 100 companies to work for*. We have won many other awards, but being listed as one of the best employers in the country is something we are incredibly proud of. What we’re looking for: ● Passion – You work in hospitality because you care. For you, getting stuck in and living life to the full is more fun than treading water. ● Like an old friend - You are generous, hospitable and you treat guests like old friends. No formality, no upselling, no showing off. Just care, fun and a little bit of love. ● Straight up - No fuss, no frills. You are honest, decent, and straightforward with others and with our guests. ● Indie spirit – You are independent in thought and spirit, not tied to what others say you should or shouldn’t do. We love working at Flat Iron and we’re sure you will too…ju
Job description – NYS Are you looking for an opportunity to work this summer for an international sunglasses brand? NYS Collection (www.nyscollection.com #nyscollection) - the American sunglasses brand that operates in over 300 shopping malls across 5 countries, is opening a location in Lakeside shopping centre for this summer. If you have a passion for sales and like to work in a friendly atmosphere, then you might have just found the right place for yourself to work this summer. The successful candidate will take part in the following daily duties: • Selling towards daily set targets • Opening/closing the store • Handling cash/credit card payments • Merchandising of the store • Cleaning and organising of the store • Providing excellent customer service to everyone who approaches What we offer • £11.50 per-hour or very high commission on your personal sales – whichever is HIGHER • A flexible working pattern • Monthly bonus of between £150-£200 (depending on the number of hours worked) • 30% staff discount on company’s products. Required Skills: • Sales and target driven. • A passion for fashion. • Previous retail sales experience (not a must) • Confident and assertive. If you believe this is the new opportunity for you, don't be shy and apply! Please note: this job is only for the period of 20th May to 31st August Job Type: Full-time / Part Time Thank you & Good Luck! NYS Team
Full-time + Part-time bar staff wanted for shifts from Monday to Sunday. We are a small but close team and we're looking for a new addition. We pride ourselves on being one of the only independent pubs in Soho! It is a small, lively, and fun pub featuring live music and events. There is room for growth within the business if you would like a career in hospitality. Ideal candidates would have at least 1 year bar experience, can pour a great pint of Guinness and would be happy doing a bit of cellar work. Salary: £11.50 -£14.00 per hour Benefits include bonus scheme, bar tab, staff and friends and family discount. We look forward to hearing from you!
Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.
We are currently seeking an experienced Kitchen Porter to join their culinary team and support the smooth operation of our kitchen. As a Kitchen Porter, you will play a vital role in maintaining cleanliness and sanitation standards, assisting with dishwashing and kitchen cleanup, and ensuring a safe and organized work environment for our chefs and kitchen staff. If you have a strong work ethic and a commitment to excellence in kitchen hygiene, we invite you to apply for this important position. Responsibilities: - Wash dishes, utensils, and kitchen equipment by hand or using dishwashing machinery, ensuring thorough cleaning and sanitation to meet health and safety standards. - Assist with basic food preparation tasks, such as peeling vegetables, washing produce, and portioning ingredients, to support kitchen operations as needed. - Maintain cleanliness and organization in the kitchen, including sweeping and mopping floors, wiping down surfaces, and emptying trash bins, to ensure a hygienic and safe working environment. - Handle and store cleaning chemicals and supplies properly, following manufacturer instructions and safety guidelines to prevent accidents and injuries. - Collaborate with kitchen staff to ensure smooth workflow and timely completion of tasks, communicating effectively and offering assistance as needed. ** Requirements:** - Previous experience as a Kitchen Porter or similar role in a restaurant or food service establishment is preferred. - Strong work ethic and reliability, with the ability to work efficiently in a fast-paced environment and follow instructions from kitchen supervisors and chefs. - Attention to detail and a commitment to maintaining cleanliness and sanitation standards in the kitchen, including proper handling and disposal of food waste and cleaning chemicals. - Physical stamina and the ability to lift heavy objects, stand for extended periods, and perform repetitive tasks as required in a kitchen environment. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure adequate staffing coverage during peak hours. ** Benefits:** - Competitive hourly wage commensurate with experience and skills. - UK visa sponsorship - Opportunities for career advancement and professional development within the culinary industry. - Employee meals provided during shifts. - A positive and supportive work environment with opportunities for growth and advancement. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.