Premier Inn

Reservations Assistant 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: - 33 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical/dental insurance with Bupa - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: - Answering the main club line and being the first point of contact for callers to the club. - Transferring calls internally, taking messages, and passing on to the relevant department / person. - Taking reservations using Sevenrooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Excellent phone manner and organisational skills - Knowledge of Sevenrooms booking system - Ability to multi-task Excellent rapport building and inter-personal skills - Good IT/Admin Knowledge The working hours - Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday - Sundays always off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Location: Canonbury/Dalston (On-Site Only) Monday–Saturday, 9:00am–7:00pm (overtime Required) We’re a growing sports collectibles business with a strong and loyal community of collectors. After more than a year of consistent growth, we’re looking to scale our fulfilment operations—and that’s where you come in. This is a fantastic opportunity to join a tight-knit team and play a key role in getting exciting, high-value items into the hands of passionate fans across the world. What You’ll Be Doing: Working with the rest of the fulfilment team, you’ll ensure every customer receives the right items, safely packed and dispatched on time. You’ll be involved at every stage of the fulfilment process: Sorting collectible cards (mainly sports, especially football) into categories by team, player, or product type Matching customer orders using shipments database. Selecting appropriate packaging materials for each order to ensure safe transit Printing labels and preparing parcels for collection by couriers Working to tight daily deadlines to ensure same-day packing of previous day’s sales Maintaining high standards of organisation, cleanliness, and accuracy in the workspace Collaborating with team members to streamline processes and resolve issues as they arise We’re Looking For Someone Who Is: Highly detail-oriented with strong organisational skills Experienced in a fulfilment, warehouse, or packing role Able to work quickly without compromising accuracy Comfortable using online systems to manage orders and print labels Flexible with working hours – this role includes overtime during busy periods Reliable and punctual, with a strong sense of responsibility A team player who takes pride in doing a great job Bonus: Has a good knowledge of football, especially teams and players (advantageous, but not essential) The Details: Training provided, with opportunities to grow in a fast-scaling business Supportive, friendly team environment If you love working behind the scenes to make sure things run like clockwork—and you want to be part of a passionate and growing team—this could be the perfect role for you. Apply today and help us bring joy to collectors, one perfectly packed parcel at a time.

This job includes : Making coffees Serving customers Cleaning Serving food